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At a Glance
Market Segments
Small-Business (59.4% of reviews)
Small-Business (94.6% of reviews)
Entry-Level Pricing
$99.00 1 user Per Month
$29.99
Hootsuite
Star Rating
(6,632)4.3 out of 5
Market Segments
Small-Business (59.4% of reviews)
Pros & Cons
Entry-Level Pricing
$99.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansSmarterQueue
Star Rating
(37)4.6 out of 5
Market Segments
Small-Business (94.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$29.99
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Hootsuite excels in its Content Calendar feature, scoring 9.0, which allows for effective scheduling and planning of social media posts. In contrast, SmarterQueue also offers a strong Content Calendar at 9.1, but users mention that its interface is more intuitive and user-friendly.
- Reviewers mention that SmarterQueue's Content Library is highly rated at 9.1, providing a robust repository for storing and reusing content. Hootsuite's Content Library scores lower at 8.1, with users noting that it lacks some advanced organizational features found in SmarterQueue.
- G2 users highlight that SmarterQueue's Social Publishing feature is superior, scoring 9.4, which allows for seamless posting across multiple platforms. Hootsuite's Social Publishing is rated at 8.8, with some users expressing frustration over its occasional glitches during peak times.
- Reviewers say that Hootsuite's Quality of Support is rated at 8.1, which some users find lacking in responsiveness. In contrast, SmarterQueue shines with a score of 9.3, with users reporting quicker response times and more helpful support staff.
- Users on G2 report that SmarterQueue's Campaign Optimization feature, rated at 8.8, provides better insights and recommendations for improving social media campaigns compared to Hootsuite's score of 8.3, where users mention a need for more detailed analytics.
- Reviewers mention that Hootsuite's Social Analytics capabilities are rated at 8.0, but users feel it lacks depth in Competitor Analysis and Sentiment Analysis. SmarterQueue, with a higher overall score in analytics, is praised for its comprehensive reporting tools that help users track performance more effectively.
Pricing
Entry-Level Pricing
Hootsuite
Standard
$99.00
1 user Per Month
- Up to 10 social accounts
- Unlimited post scheduling
- Best time to post recommendations
SmarterQueue
Solo
$29.99
- Connect 4/5/6 Social Profiles
- 10 posts/profile/day
- 10 content Categories
Free Trial
Hootsuite
Free Trial is available
SmarterQueue
Free Trial is available
Ratings
Meets Requirements
8.4
5,989
9.2
31
Ease of Use
8.6
6,066
8.9
31
Ease of Setup
8.7
3,859
8.3
15
Ease of Admin
8.6
2,537
8.8
15
Quality of Support
8.2
4,485
9.3
23
Has the product been a good partner in doing business?
8.6
2,310
9.1
13
Product Direction (% positive)
8.0
5,906
9.2
29
Features by Category
Social Analytics
7.5(won by default)
2144
Not enough data
7.9(won by default)
2351
Not enough data
8.6(won by default)
2477
Not enough data
7.4(won by default)
1811
Not enough data
7.4(won by default)
2035
Not enough data
7.6(won by default)
1485
Not enough data
7.5(won by default)
1446
Not enough data
Reports & Dashboards
8.1(won by default)
2384
Not enough data
8.3(won by default)
2360
Not enough data
8.4(won by default)
2321
Not enough data
7.1(won by default)
1386
Not enough data
Agentic AI - Social Media Analytics
6.7(won by default)
145
Not enough data
6.6(won by default)
144
Not enough data
6.6(won by default)
143
Not enough data
6.6(won by default)
145
Not enough data
6.7(won by default)
145
Not enough data
Content & Collaboration
9.0
2737
9.1
13
8.0
2569
9.1
9
8.0
2509
4.3
5
7.8
2392
Feature Not Available
8.2
2524
Feature Not Available
8.1
2512
9.0
5
Social Management
8.1
4453
8.9
22
8.9
4929
9.4
24
8.2
4467
8.8
22
8.4
4774
Feature Not Available
7.1
3466
Feature Not Available
8.0
2525
8.1
7
7.9
2141
Not enough data
Agentic AI - Social Media Management
6.8
277
Not enough data
7.0
275
Not enough data
7.1
274
Not enough data
7.1
274
Not enough data
7.1
270
Not enough data
6.9
270
Not enough data
7.1
266
Not enough data
Platform Interoperability
7.7
563
Not enough data
Agentic AI - Social Media Advertising
7.4
59
Not enough data
7.2
58
Not enough data
7.4
59
Not enough data
7.4
60
Not enough data
7.6
59
Not enough data
7.7
60
Not enough data
Social Functionality
8.4
667
Not enough data
Campaign Management
8.4
671
Not enough data
8.1
665
Not enough data
8.1
657
Not enough data
7.9
664
Not enough data
8.1
661
Not enough data
8.4
654
Not enough data
8.2
647
Not enough data
7.8
633
Not enough data
7.7
635
Not enough data
8.1
628
Not enough data
8.0
621
Not enough data
7.5
621
Not enough data
7.7
615
Not enough data
Targeting
8.1
627
Not enough data
7.8
616
Not enough data
7.9
615
Not enough data
7.8
609
Not enough data
Platform
7.7
598
Not enough data
8.3
615
Not enough data
8.5
612
Not enough data
8.6
608
Not enough data
8.3
601
Not enough data
8.2
598
Not enough data
8.3
600
Not enough data
8.0
588
Not enough data
8.1
592
Not enough data
Monitoring & Listening
8.1
1909
Not enough data
7.2
1508
Not enough data
8.2
701
Not enough data
8.0
676
Not enough data
7.9
669
Not enough data
7.7
648
Not enough data
Agentic AI - Social Media Listening Tools
7.3
59
Not enough data
7.2
59
Not enough data
7.4
58
Not enough data
7.3
59
Not enough data
7.4
59
Not enough data
Data Management & Analysis
7.5
1356
Not enough data
8.1
1860
Not enough data
8.2
718
Not enough data
7.8
646
Not enough data
Categories
Categories
Shared Categories
Hootsuite and SmarterQueue are categorized as Social Media Management
Unique Categories
Hootsuite is categorized as Social Media Suites, Social Media Listening Tools, Social Media Analytics, and Social Media Advertising
SmarterQueue has no unique categories
Reviews
Reviewers' Company Size
Hootsuite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmarterQueue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.5%
Non-Profit Organization Management
8.5%
Higher Education
4.3%
Computer Software
3.9%
Information Technology and Services
3.6%
Other
64.2%
Marketing and Advertising
24.3%
Professional Training & Coaching
8.1%
Health, Wellness and Fitness
8.1%
Publishing
5.4%
E-Learning
5.4%
Other
48.6%
Discussions
What is the most popular feature of Hootsuite?
4 Comments
HV
Scheduling in advance and recommend post timesRead more
What do you get with free Hootsuite?
4 Comments
MW
Nothing. Hootsuite discontinued their free tier Read more
How to connect Hootsuite to Facebook business page
3 Comments
JM
Hootsuite has deep, rich help pages that often include instructional videos. Adding your Facebook page and other social networks can be found...Read more
SmarterQueue has no discussions with answers
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