G2 reviewers report that Hootsuite excels in user satisfaction, with many praising its ability to schedule multiple posts across various accounts and platforms. This feature is particularly beneficial for users managing multiple clients, allowing them to plan ahead effectively.
Users say that Hootsuite's customer support is a standout feature, with one reviewer highlighting their positive experience with a representative. This level of support contributes to a smoother user experience, making it easier for businesses to stay on top of important dates and tasks.
Reviewers mention that SHIELD Analytics provides a unique advantage for LinkedIn users, offering a structured version of LinkedIn analytics that is helpful for both corporate and personal profiles. This dual functionality allows users to analyze their performance without the hassle of switching accounts.
According to verified reviews, Hootsuite's reporting capabilities are highly customizable, which users find valuable for tracking performance metrics. One user specifically noted the usefulness of custom performance reports, enhancing their ability to measure success across different campaigns.
G2 reviewers highlight that while SHIELD Analytics offers valuable insights into LinkedIn performance, it faces challenges in overall user satisfaction compared to Hootsuite. Users have noted that the platform could improve in areas such as ease of use and support quality, which are critical for daily operations.
Users report that Hootsuite's intuitive setup process and ease of administration significantly enhance the user experience, making it a preferred choice for small businesses looking to streamline their social media management. In contrast, SHIELD Analytics has room for improvement in these areas, as some users find it less user-friendly.
Scheduling in advance and recommend post timesRead more
What do you get with free Hootsuite?
4 Comments
MW
Nothing. Hootsuite discontinued their free tier Read more
How to connect Hootsuite to Facebook business page
3 Comments
JM
Hootsuite has deep, rich help pages that often include instructional videos. Adding your Facebook page and other social networks can be found...Read more
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