# Hootsuite vs Reputation Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Hootsuite excels in its ability to manage multiple social media accounts seamlessly, with users highlighting the convenience of scheduling posts across various platforms in one go. This feature is particularly beneficial for those managing multiple clients, as it allows for efficient planning and execution of social media strategies.
- **Users say** that Reputation stands out for its robust review management capabilities, making it easy to track both positive and negative feedback across different platforms. Reviewers appreciate the tool's ability to send review links to customers and analyze business reviews, which helps identify areas for improvement based on customer feedback.
- **According to verified reviews** , Hootsuite's user interface is praised for its beauty and intuitiveness, making it easy for new users to get started. Recent users have noted how straightforward the setup process is, which can significantly reduce the time needed to begin leveraging the platform effectively.
- **Reviewers mention** that while Reputation offers strong analytics for business reviews, it may not provide the same level of comprehensive social media management features as Hootsuite. Users looking for a more holistic social media strategy may find Hootsuite's capabilities, such as competitor analysis and content scheduling, to be more aligned with their needs.
- **Users highlight** that Hootsuite's calendar view is particularly useful for visualizing social media campaigns, allowing for better planning and coordination. This feature is often cited as a game-changer for users who need to manage content across multiple channels efficiently.
- **G2 reviewers note** that while both platforms have their strengths, Hootsuite's overall satisfaction ratings are significantly higher, indicating a more favorable user experience. This is reflected in the volume of recent reviews, with Hootsuite receiving a much larger number of feedback entries, suggesting a more engaged user base.



| | Hootsuite | Reputation | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 7,283 | 2,469 | 
| **Largest Market Segment** | Small-Business (59.5% of reviews) | Mid-Market (45.6% of reviews) | 
| **Entry Level Price** | $99.00 1 user Per Month | No pricing available | 

---
## Top Pros & Cons

### Hootsuite

Pros:
- Post Scheduling (1584 reviews)
- Ease of Use (1453 reviews)

Cons:
- Limited Features (483 reviews)
- Missing Features (459 reviews)

### Reputation

Pros:
- Helpful (149 reviews)
- Reputation Management (114 reviews)

Cons:
- Improvement Needed (54 reviews)
- Missing Features (44 reviews)

---
## Ratings Comparison
| Rating | Hootsuite | Reputation | 
|---|---|---|
  | **Meets Requirements** | 8.5 (6366 reviews) | 9.1 (1989 reviews) | 
  | **Ease of Use** | 8.6 (6447 reviews) | 9.0 (2030 reviews) | 
  | **Ease of Setup** | 8.7 (4227 reviews) | 8.6 (1142 reviews) | 
  | **Ease of Admin** | 8.6 (2559 reviews) | 8.9 (876 reviews) | 
  | **Quality of Support** | 8.2 (4785 reviews) | 8.9 (1772 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (2331 reviews) | 8.9 (874 reviews) | 
  | **Product Direction (% positive)** | 8.0 (6226 reviews) | 8.9 (1952 reviews) | 

---
## Pricing

### Hootsuite

#### Entry-Level Pricing

Plan: Standard

Price: $99.00 1 user Per Month

Key Features:
- Up to 10 social accounts
- Unlimited post scheduling
- Best time to post recommendations

[Browse all 3 editions](https://www.g2.com/products/hootsuite/pricing)

#### Free Trial

Yes

### Reputation

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Social Media Analytics

| Product | Score | Reviews |
|---|---|---|
| **Hootsuite** | 7.5/10 | 2943 |
| **Reputation** | 8.5/10 | 314 |

#### Social Analytics

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Competitor Analysis** | 7.5 (2171 reviews) | 8.3 (235 reviews) | 
| **Follower Analysis** | 7.9 (2370 reviews) | 8.5 (239 reviews) | 
| **Post Performance** | 8.6 (2557 reviews) | 8.7 (244 reviews) | 
| **Paid Campaign Tracking** | 7.4 (1819 reviews) | 8.4 (204 reviews) | 
| **Attribution** | 7.4 (2051 reviews) | 8.4 (209 reviews) | 
| **Hashtag Analytics** | 7.6 (1498 reviews) | 8.1 (170 reviews) | 
| **Sentiment Analysis** | 7.5 (1460 reviews) | 8.3 (188 reviews) | 

#### Reports & Dashboards

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Report Customizability** | 8.1 (2422 reviews) | 8.7 (252 reviews) | 
| **Report Exporting** | 8.3 (2385 reviews) | 8.8 (248 reviews) | 
| **Scalability** | 8.4 (2442 reviews) | 8.7 (234 reviews) | 
| **White Label** | 7.1 (1395 reviews) | 8.2 (158 reviews) | 

#### Agentic AI - Social Media Analytics

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | 6.8 (152 reviews) | Not enough data | 
| **Cross-system Integration** | 6.9 (165 reviews) | Not enough data | 
| **Adaptive Learning** | 6.7 (150 reviews) | Not enough data | 
| **Proactive Assistance** | 6.7 (155 reviews) | Not enough data | 
| **Decision Making** | 6.8 (154 reviews) | Not enough data | 

### Local Listing Management

| Product | Score | Reviews |
|---|---|---|
| **Hootsuite** | N/A | N/A |
| **Reputation** | 8.3/10 | 416 |

#### Listing Management

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Network Directory** | Not enough data | 8.2 (298 reviews) ✓ Verified | 
| **Data Aggregators** | Not enough data | 8.3 (302 reviews) ✓ Verified | 
| **Duplicate Monitoring** | Not enough data | 8.0 (302 reviews) | 
| **Optimization** | Not enough data | 8.1 (320 reviews) ✓ Verified | 

#### Performance

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Real-Time Updates** | Not enough data | 8.4 (346 reviews) ✓ Verified | 
| **Analytics** | Not enough data | 8.7 (369 reviews) ✓ Verified | 

### Local SEO

| Product | Score | Reviews |
|---|---|---|
| **Hootsuite** | N/A | N/A |
| **Reputation** | 9.0/10 | 200 |

#### Local Search Optimization

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Rank Tracking** | Not enough data | 8.9 (146 reviews) | 
| **Online Listings** | Not enough data | 8.8 (161 reviews) ✓ Verified | 
| **Google My Business** | Not enough data | 9.1 (176 reviews) | 
| **Reputation Management** | Not enough data | 9.3 (186 reviews) ✓ Verified | 
| **Social Media** | Not enough data | 8.7 (156 reviews) ✓ Verified | 
| **Dashboards and Reporting** | Not enough data | 9.1 (182 reviews) ✓ Verified | 

### Competitive Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Hootsuite** | N/A | N/A |
| **Reputation** | 8.6/10 | 283 |

#### Platform Basics

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Centralized Platform** | Not enough data | 9.2 (238 reviews) | 
| **Web Tracking** | Not enough data | 8.8 (226 reviews) | 

#### Agentic AI - Competitive Intelligence

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.7 (5 reviews) | 

#### Platform Data

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Product Details** | Not enough data | 8.8 (226 reviews) | 
| **Customer Feedback & Reviews** | Not enough data | 9.4 (269 reviews) | 
| **Channel Acquisition** | Not enough data | 8.4 (195 reviews) | 

#### Platform Content 

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Battlecards** | Not enough data | Feature Not Available | 

#### Platform Reporting

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Customizable Dashboard** | Not enough data | 9.0 (239 reviews) | 
| **Benchmark Reporting** | Not enough data | 9.1 (236 reviews) | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **Hootsuite** | 7.8/10 | 5508 |
| **Reputation** | 7.7/10 | 513 |

#### Content & Collaboration

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Content Calendar** | 9.0 (2833 reviews) | 8.8 (391 reviews) | 
| **Content Library** | 8.1 (2580 reviews) | 8.4 (367 reviews) | 
| **Shared Inbox** | 8.0 (2551 reviews) | 8.4 (322 reviews) | 
| **Approval Workflows** | 7.8 (2424 reviews) | 8.4 (324 reviews) | 
| **Users and Permissions** | 8.2 (2542 reviews) | 8.7 (370 reviews) | 
| **Content Creation** | 8.1 (2564 reviews) | 8.3 (313 reviews) | 

#### Social Management

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Social Analytics** | 8.1 (4656 reviews) | 8.6 (422 reviews) | 
| **Social Publishing** | 8.9 (5234 reviews) | 8.7 (433 reviews) | 
| **Campaign Optimization** | 8.2 (4527 reviews) | 8.5 (379 reviews) | 
| **Social Engagement** | 8.4 (4931 reviews) | 8.7 (424 reviews) | 
| **Social Ads** | 7.1 (3488 reviews) | 8.3 (346 reviews) | 
| **Campaign Planning** | 8.0 (2550 reviews) | 8.3 (299 reviews) | 
| **Hashtag Capabilites** | 7.9 (2170 reviews) | 8.2 (184 reviews) | 

#### Agentic AI - Social Media Management

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (290 reviews) | 6.0 (15 reviews) | 
| **Multi-step Planning** | 7.1 (283 reviews) | 6.6 (17 reviews) | 
| **Cross-system Integration** | 7.2 (321 reviews) | 5.8 (17 reviews) | 
| **Adaptive Learning** | 7.1 (284 reviews) | 6.3 (17 reviews) | 
| **Natural Language Interaction** | 7.1 (280 reviews) | 5.8 (17 reviews) | 
| **Proactive Assistance** | 7.0 (281 reviews) | 6.2 (17 reviews) | 
| **Decision Making** | 7.2 (274 reviews) | 7.0 (17 reviews) | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **Hootsuite** | N/A | N/A |
| **Reputation** | 8.4/10 | 725 |

#### Analytics

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Net Promoter Score (NPS)** | Not enough data | 8.8 (572 reviews) | 
| **Customer Satisfaction (CSAT) Score** | Not enough data | 8.9 (598 reviews) | 
| **Customer Effort Score (CES)** | Not enough data | 8.8 (552 reviews) | 
| **Gamification** | Not enough data | 8.2 (486 reviews) | 

#### Customization

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Stakeholder Management** | Not enough data | 8.4 (479 reviews) | 
| **Multilanguage Support** | Not enough data | 8.2 (462 reviews) | 
| **Multiple Branding Support** | Not enough data | 8.6 (491 reviews) | 
| **Vertical-specific Solutions** | Not enough data | 8.4 (472 reviews) | 

#### Generative AI

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.4 (109 reviews) | 
| **AI Text Summarization** | Not enough data | 8.3 (104 reviews) | 

#### Agentic AI - Experience Management

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (8 reviews) | 

### Social Media Advertising

| Product | Score | Reviews |
|---|---|---|
| **Hootsuite** | 8.0/10 | 706 |
| **Reputation** | N/A | N/A |

#### Platform Interoperability

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Close Ecosystem API** | 7.7 (565 reviews) | Not enough data | 

#### Agentic AI - Social Media Advertising

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (61 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (60 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (61 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (62 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (61 reviews) | Not enough data | 
| **Decision Making** | 7.8 (62 reviews) | Not enough data | 

#### Social Functionality

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Social Functionality** | 8.4 (670 reviews) | Not enough data | 

#### Campaign Management

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Campaign Dashboard** | 8.4 (677 reviews) | Not enough data | 
| **Campaign Optimization** | 8.1 (668 reviews) | Not enough data | 
| **Reach** | 8.1 (658 reviews) | Not enough data | 
| **Bulk Editing** | 7.9 (669 reviews) | Not enough data | 
| **Batch Uploading** | 8.1 (667 reviews) | Not enough data | 
| **Brand Safety** | 8.4 (654 reviews) | Not enough data | 
| **Fraud Protection** | 8.2 (649 reviews) | Not enough data | 
| **Frequency Capping** | 7.8 (634 reviews) | Not enough data | 
| **Budget Pacing** | 7.7 (636 reviews) | Not enough data | 
| **Creative Optimization** | 8.1 (630 reviews) | Not enough data | 
| **Rich Media Capabilties** | 8.0 (622 reviews) | Not enough data | 
| **In-App Ads** | 7.5 (622 reviews) | Not enough data | 
| **Mobile Rich Media Capabilities** | 7.8 (618 reviews) | Not enough data | 

#### Targeting

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Targeting** | 8.1 (629 reviews) | Not enough data | 
| **Retargeting** | 7.8 (617 reviews) | Not enough data | 
| **Geo-Targeting** | 7.9 (618 reviews) | Not enough data | 
| **Contextual Targeting** | 7.8 (612 reviews) | Not enough data | 

#### Platform

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **API / Integrations** | 7.8 (603 reviews) | Not enough data | 
| **Custom Reports** | 8.3 (619 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.5 (615 reviews) | Not enough data | 
| **Performance and Reliability** | 8.6 (614 reviews) | Not enough data | 
| **Enterprise Scalability** | 8.3 (603 reviews) | Not enough data | 
| **Customization** | 8.2 (601 reviews) | Not enough data | 
| **Workflow Capability** | 8.3 (604 reviews) | Not enough data | 
| **Internationalization** | 8.0 (590 reviews) | Not enough data | 
| **Notifications** | 8.2 (595 reviews) | Not enough data | 

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Hootsuite** | N/A | N/A |
| **Reputation** | 7.0/10 | 46 |

#### Collection

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Authentification** | Not enough data | 7.0 (24 reviews) | 
| **Review Forms** | Not enough data | 7.9 (28 reviews) | 
| **Personalization** | Not enough data | 7.7 (25 reviews) | 
| **Engagement** | Not enough data | 8.3 (25 reviews) | 
| **Community Q&A** | Not enough data | 6.7 (24 reviews) | 

#### Agentic AI - Review Management

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 5.5 (19 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.5 (20 reviews) | 

#### Moderation

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Reviewer Validation** | Not enough data | 7.4 (25 reviews) | 
| **Response Types** | Not enough data | 7.5 (25 reviews) | 
| **Legal Agreements** | Not enough data | 7.3 (23 reviews) | 

#### Use Cases

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **E-commerce** | Not enough data | 7.0 (22 reviews) | 
| **Retail** | Not enough data | 7.3 (21 reviews) | 
| **Customer Service** | Not enough data | 7.4 (23 reviews) | 

#### Administration

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Incentives** | Not enough data | 5.9 (21 reviews) | 
| **Syndication** | Not enough data | 7.8 (22 reviews) | 
| **Insights** | Not enough data | 8.4 (28 reviews) | 
| **Content** | Not enough data | 7.5 (22 reviews) | 
| **Sampling** | Not enough data | 6.1 (21 reviews) | 

#### Display Options

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Badges** | Not enough data | 6.7 (20 reviews) | 
| **Widgets** | Not enough data | 6.3 (20 reviews) | 
| **Integration & APIs** | Not enough data | 6.4 (24 reviews) | 
| **Marketing** | Not enough data | 7.2 (20 reviews) | 

#### Generative AI

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.6 (19 reviews) | 

### Social Media Listening Tools

| Product | Score | Reviews |
|---|---|---|
| **Hootsuite** | 7.7/10 | 2314 |
| **Reputation** | 8.8/10 | 318 |

#### Monitoring & Listening

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Social Measurement** | 8.1 (1920 reviews) | 8.9 (242 reviews) | 
| **Influencer Identification** | 7.2 (1512 reviews) | 8.5 (189 reviews) | 
| **Brand Monitoring** | 8.2 (727 reviews) | 8.7 (174 reviews) | 
| **Keyword Tracking** | 8.0 (688 reviews) | 8.7 (150 reviews) | 
| **Trend Analysis** | 7.9 (682 reviews) | 8.7 (162 reviews) | 
| **Competitor Analysis** | 7.7 (652 reviews) | 8.5 (154 reviews) | 

#### Agentic AI - Social Media Listening Tools

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (63 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (63 reviews) | Not enough data | 
| **Adaptive Learning** | 7.5 (62 reviews) | Not enough data | 
| **Proactive Assistance** | 7.5 (63 reviews) | Not enough data | 
| **Decision Making** | 7.5 (63 reviews) | Not enough data | 

#### Data Management & Analysis

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Sentiment Analysis** | 7.5 (1359 reviews) | 8.8 (240 reviews) | 
| **Social Reporting** | 8.1 (1871 reviews) | 9.0 (247 reviews) | 
| **Alerts and Notifications** | 8.2 (735 reviews) | 9.0 (183 reviews) | 
| **Advanced Data Filtering** | 7.8 (654 reviews) | 8.7 (154 reviews) | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Hootsuite** | N/A | N/A |
| **Reputation** | 8.7/10 | 504 |

#### Generative AI

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Process

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Mentions** | Not enough data | 8.7 (360 reviews) | 
| **Tickets** | Not enough data | 8.4 (342 reviews) | 
| **Macros** | Not enough data | 8.4 (316 reviews) | 

#### Channels

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Email** | Not enough data | 9.0 (371 reviews) | 
| **Social** | Not enough data | 9.1 (406 reviews) | 
| **Live Chat** | Not enough data | 8.4 (312 reviews) | 
| **Phone** | Not enough data | 8.5 (325 reviews) | 
| **Text** | Not enough data | 8.7 (335 reviews) | 

#### Insight

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Surveys** | Not enough data | 9.2 (406 reviews) | 
| **Reporting** | Not enough data | 9.1 (428 reviews) | 
| **Visitor Activity** | Not enough data | Feature Not Available | 
| **Help Desk** | Not enough data | 8.6 (348 reviews) | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Hootsuite** | N/A | N/A |
| **Reputation** | 7.9/10 | 1262 |

#### Consumer Intelligence

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Customer Feedback** | Not enough data | 9.0 (1061 reviews) ✓ Verified | 
| **Competitive Intelligence** | Not enough data | 8.6 (938 reviews) | 
| **Sentiment Analysis** | Not enough data | 8.8 (1010 reviews) ✓ Verified | 

#### Reporting

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Revenue Reporting** | Not enough data | Feature Not Available | 
| **Corporate Reporting** | Not enough data | 8.6 (926 reviews) ✓ Verified | 
| **Dashboard** | Not enough data | 9.1 (1141 reviews) ✓ Verified | 

#### Media Monitoring

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Social Networks Monitoring** | Not enough data | 8.6 (963 reviews) ✓ Verified | 
| **Social Media Management** | Not enough data | 8.6 (947 reviews) ✓ Verified | 
| **Digital Media Monitoring** | Not enough data | 8.5 (881 reviews) | 

#### In-House Management

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Employee Performance** | Not enough data | Feature Not Available | 
| **Team Workflow** | Not enough data | 8.5 (850 reviews) | 

#### Generative AI

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.9 (392 reviews) | 

#### Agentic AI - Online Reputation Management

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.8 (33 reviews) | 
| **Multi-step Planning** | Not enough data | 6.6 (31 reviews) | 
| **Cross-system Integration** | Not enough data | 6.7 (36 reviews) | 
| **Adaptive Learning** | Not enough data | 6.8 (32 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (32 reviews) | 
| **Decision Making** | Not enough data | 7.0 (30 reviews) | 

### Local Marketing

| Product | Score | Reviews |
|---|---|---|
| **Hootsuite** | N/A | N/A |
| **Reputation** | N/A | N/A |

#### Platform

| Feature | Hootsuite | Reputation | 
|---|---|---|
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Reporting and Dashboards** | Not enough data | Not enough data | 
| **Mobile User Support** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Social Media Suites](https://www.g2.com/categories/social-media-suites), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools), [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics)

**Unique to Hootsuite (1):** [Social Media Advertising Software](https://www.g2.com/categories/social-media-advertising)

**Unique to Reputation (8):** [Multi-Location Marketing Platforms](https://www.g2.com/categories/multi-location-marketing-platforms), [Experience Management Software](https://www.g2.com/categories/experience-management), [Competitive Intelligence Tools](https://www.g2.com/categories/competitive-intelligence), [Local Listing Management Software](https://www.g2.com/categories/local-listing-management), [Local SEO Software](https://www.g2.com/categories/local-seo), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [Review Management Software](https://www.g2.com/categories/review-management-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Hootsuite | Reputation | 
|---|---|---|
| **Small-Business** | 59.5% | 28.6% | 
| **Mid-Market** | 28.7% | 45.6% | 
| **Enterprise** | 11.8% | 25.8% | 

### By Industry

#### Hootsuite

- **Marketing and Advertising:** 15.4%
- **Non-Profit Organization Management:** 8.7%
- **Higher Education:** 4.2%
- **Computer Software:** 3.8%
- **Information Technology and Services:** 3.7%
- **Education Management:** 2.7%
- **Public Relations and Communications:** 2.5%
- **Retail:** 2.5%
- **Hospital & Health Care:** 2.5%
- **Financial Services:** 2.4%
- **Other:** 51.5%

#### Reputation

- **Automotive:** 27.6%
- **Real Estate:** 27.5%
- **Hospital & Health Care:** 11.6%
- **Marketing and Advertising:** 3.6%
- **Hospitality:** 3.4%
- **Commercial Real Estate:** 2.9%
- **Health, Wellness and Fitness:** 2.5%
- **Retail:** 2.5%
- **Consumer Services:** 2.5%
- **Construction:** 1.7%
- **Other:** 14.1%

---
## Alternatives

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- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1124 reviews)
- [Alchemer Reputation Management](https://www.g2.com/products/alchemer-reputation-management/reviews) — 4.5/5 stars (120 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (528 reviews)
- [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews)
- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1209 reviews)
- [Synup](https://www.g2.com/products/synup/reviews) — 4.5/5 stars (315 reviews)

---
## Top Discussions

### Hootsuite

- Title: [What do you get with free Hootsuite?](https://www.g2.com/discussions/what-do-you-get-with-free-hootsuite) — 4 comments
  > **Top comment:** "Nothing. Hootsuite discontinued their free tier "
- Title: [What is the most popular feature of Hootsuite?](https://www.g2.com/discussions/what-is-the-most-popular-feature-of-hootsuite) — 4 comments
  > **Top comment:** "Set it and forget it."
- Title: [How can I use Hootsuite in Instagram?](https://www.g2.com/discussions/how-can-i-use-hootsuite-in-instagram) — 3 comments, 1 upvote
  > **Top comment:** "You cannot control Hootsuite inside of Instagram, but if you go to your Hootsuite dashboard, you can add Instagram as a social media account. This article..."
- Title: [How to connect Hootsuite to Facebook business page](https://www.g2.com/discussions/10564-how-to-connect-hootsuite-to-facebook-business-page) — 3 comments, 1 upvote
  > **Top comment:** "Hootsuite has deep, rich help pages that often include instructional videos.  Adding your Facebook page and other social networks can be found..."
- Title: [How is Hootsuite helping businesses manage their social media presence more effectively and efficiently?](https://www.g2.com/discussions/how-is-hootsuite-helping-businesses-manage-their-social-media-presence-more-effectively-and-efficiently) — 2 comments
  > **Top comment:** "Hootsuite helps businesses manage their social media presence by allowing them to schedule posts, monitor engagement, and analyze performance across multiple..."

### Reputation

- Title: [Can you use Facebook Live from the Reputation app?](https://www.g2.com/discussions/24836-can-you-use-facebook-live-from-the-reputation-app) — 3 comments, 2 upvotes
  > **Top comment:** "Brian, I have used Facebook Live quite a bit, but have not used the Reputation portal yet - sorry."
- Title: [Can customers recieve email request?  Is Reputation only text capable?](https://www.g2.com/discussions/can-customers-recieve-email-request-is-reputation-only-text-capable) — 2 comments, 1 upvote
  > **Top comment:** "All thanks to Mr Jackson Johnny for helping with my profits and making my fifth withdrawal possible. I'm here to share an amazing life changing opportunity..."
- Title: [What is the biggest negative of the platform?](https://www.g2.com/discussions/what-is-the-biggest-negative-of-the-platform) — 2 comments
  > **Top comment:** "Hello everyone stop losing your hard earn money to fake brokers, if you are interested in trading binary option/forex/Bitcoin mining, Recovery of lost funds..."
- Title: [Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?](https://www.g2.com/discussions/40490-can-we-possibly-work-with-sites-like-indeed-com-or-glassdoor-com-to-set-up-profiles-correctly) — 2 comments, 2 upvotes
  > **Top comment:** "Hello everyone stop losing your hard earn money to fake brokers, if you are interested in trading binary option/forex/Bitcoin mining, Recovery of lost funds..."
- Title: [How much does reputation com cost?](https://www.g2.com/discussions/how-much-does-reputation-com-cost) — 1 comment
  > **Top comment:** "Not sure about this..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hootsuite-vs-reputation)