G2 reviewers report that Hootsuite excels in managing multiple social media accounts, with users appreciating its ability to schedule posts across various platforms. One user highlighted how it helps them balance multiple clients and plan ahead effectively.
Users say that RebelMouse stands out for its exceptional customer service, with many reviewers noting the dedication of their support team. One user mentioned that the team goes above and beyond, even working late nights to ensure customer satisfaction.
Reviewers mention that Hootsuite's implementation process is quick and intuitive, making it easier for users to get started. Recent feedback praised the onboarding wizard, which simplifies the setup experience for new users.
According to verified reviews, RebelMouse offers a personalized touch with dedicated success managers, which users find beneficial for keeping projects organized and optimized. This level of support is often highlighted as a key advantage over competitors.
Users report that Hootsuite provides robust analytics and reporting features, allowing for customized performance reports. This capability was specifically appreciated by users who manage multiple accounts and need to track performance effectively.
Reviewers note that while Hootsuite has a higher overall satisfaction score, RebelMouse maintains a strong rating in areas like quality of support and product direction, indicating that it meets specific user needs well, particularly for those who value close customer relationships.
Scheduling in advance and recommend post timesRead more
What do you get with free Hootsuite?
4 Comments
MW
Nothing. Hootsuite discontinued their free tier Read more
How to connect Hootsuite to Facebook business page
3 Comments
JM
Hootsuite has deep, rich help pages that often include instructional videos. Adding your Facebook page and other social networks can be found...Read more
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