G2 reviewers report that Hootsuite excels in user experience, with many praising its ability to schedule multiple posts across various accounts and platforms. Users managing multiple clients find this feature particularly beneficial for planning and organization.
According to verified reviews, Hootsuite's implementation process is notably quick and intuitive, making it easier for users to get started. Reviewers appreciate the onboarding wizard that simplifies the setup, contrasting with Oracle Social Cloud, which has faced challenges in this area.
Users say that Hootsuite's customer support is a standout feature, with many highlighting positive interactions with representatives. One user specifically mentioned a fantastic experience with their Hootsuite representative, which adds to the overall satisfaction compared to Oracle Social Cloud's support, which has received mixed feedback.
Reviewers mention that Hootsuite offers robust reporting capabilities, allowing for customizable performance reports. This feature is particularly valued by users who need to track and analyze their social media efforts effectively, while Oracle Social Cloud's reporting features, although functional, do not receive the same level of enthusiasm.
According to recent feedback, Oracle Social Cloud shines in its ability to store and collaborate on large files, making it a good choice for teams needing to share extensive data. However, this strength does not compensate for its overall lower satisfaction ratings compared to Hootsuite.
Users highlight that Hootsuite's ease of use is a significant advantage, with a score that reflects its user-friendly interface. In contrast, Oracle Social Cloud's usability has been described as less intuitive, which can hinder day-to-day operations for some users.
Scheduling in advance and recommend post timesRead more
What do you get with free Hootsuite?
4 Comments
MW
Nothing. Hootsuite discontinued their free tier Read more
How to connect Hootsuite to Facebook business page
3 Comments
JM
Hootsuite has deep, rich help pages that often include instructional videos. Adding your Facebook page and other social networks can be found...Read more
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