# Hiver vs Right Inbox Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Hiver excels in managing shared inboxes, with users highlighting its ability to assign emails and track tasks, which significantly enhances team collaboration and customer support efficiency. One user noted, "Hiver has transformed our team's workflow by making the management of shared inboxes significantly more organized."
- **Users say** that Right Inbox shines with its reminder features, allowing for easy tracking of emails that need follow-up. Reviewers appreciate the customizable reminder function, stating it makes email management "very efficient and invaluable when ensuring nothing falls through the cracks."
- **According to verified reviews** , Hiver's overall user satisfaction is notably higher, reflected in its G2 Score of 72.0 compared to Right Inbox's 39.64. This suggests that users find Hiver to be a more reliable partner in their email management needs.
- **Reviewers mention** that while Right Inbox is easy to use and has responsive customer service, it lacks some of the advanced collaboration features that Hiver offers, which can be crucial for teams managing multiple support queries.
- **G2 reviewers highlight** that Hiver's integration with Gmail is particularly strong, scoring 9.3, which enhances its usability for teams already using Google Workspace. In contrast, Right Inbox, while also integrated with Gmail, does not match this level of user satisfaction.
- **Users report** that Hiver's quality of support is impressive, with a score of 9.2, indicating that users feel well-supported in their email management efforts. This is contrasted by Right Inbox, which, while having good customer service, does not have the same level of user satisfaction in this area.



| | Hiver | Right Inbox | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 1,283 | 24 | 
| **Largest Market Segment** | Small-Business (66.8% of reviews) | Small-Business (85.0% of reviews) | 
| **Entry Level Price** | Free | No pricing available | 

---
## Top Pros & Cons

### Hiver

Pros:
- Ease of Use (182 reviews)
- Team Collaboration (149 reviews)

Cons:
- Email Issues (72 reviews)
- Missing Features (47 reviews)

### Right Inbox

Pros:
- Ease of Use (9 reviews)
- Email Tracking (6 reviews)

Cons:
- Subscription Issues (2 reviews)
- Bug Issues (1 reviews)

---
## Ratings Comparison
| Rating | Hiver | Right Inbox | 
|---|---|---|
  | **Meets Requirements** | 9.0 (993 reviews) | 8.9 (17 reviews) | 
  | **Ease of Use** | 9.1 (1017 reviews) | 9.2 (19 reviews) | 
  | **Ease of Setup** | 9.0 (593 reviews) | 8.7 (14 reviews) | 
  | **Ease of Admin** | 9.2 (454 reviews) | 9.7 (5 reviews) | 
  | **Quality of Support** | 9.2 (921 reviews) | 9.4 (15 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (445 reviews) | 9.7 (5 reviews) | 
  | **Product Direction (% positive)** | 9.1 (986 reviews) | 8.6 (17 reviews) | 

---
## Pricing

### Hiver

#### Entry-Level Pricing

Plan: Free

Price: Free

Key Features:
- Multi-channel shared inboxes
- Email management
- Live chat support

[Browse all 4 editions](https://www.g2.com/products/hiver/pricing)

#### Free Trial

Yes

### Right Inbox

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Hiver** | 8.0/10 | 353 |
| **Right Inbox** | N/A | N/A |

#### Ticket and Case Management

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Ticket creation user experience** | 8.8 (211 reviews) ✓ Verified | Not enough data | 
| **Ticket response user experience** | 8.7 (215 reviews) ✓ Verified | Not enough data | 
| **Workflow** | 8.6 (222 reviews) ✓ Verified | Not enough data | 
| **Response Automation** | 8.5 (204 reviews) ✓ Verified | Not enough data | 
| **SLA Management** | 8.2 (176 reviews) ✓ Verified | Not enough data | 
| **Attachments/Screencasts** | 8.3 (188 reviews) | Not enough data | 
| **Ticket Collaboration** | 8.6 (209 reviews) ✓ Verified | Not enough data | 
| **Customer and Contacts Database** | 8.1 (112 reviews) | Not enough data | 

#### Generative AI

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **AI Text Generation** | 7.2 (74 reviews) | Not enough data | 
| **AI Text Summarization** | 7.3 (73 reviews) | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (29 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.2 (29 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (28 reviews) | Not enough data | 

#### Communication Channels

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Customer Portal** | 8.2 (160 reviews) | Not enough data | 
| **Email to Case** | 8.9 (217 reviews) ✓ Verified | Not enough data | 
| **Chat/Live Support** | 8.5 (190 reviews) | Not enough data | 
| **Social Integration** | 7.5 (109 reviews) | Not enough data | 
| **Voice** | 7.5 (104 reviews) | Not enough data | 

#### Platform

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Mobile User Support** | 7.5 (175 reviews) ✓ Verified | Not enough data | 
| **Customization ** | 7.8 (160 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.8 (213 reviews) ✓ Verified | Not enough data | 
| **Integration** | 8.2 (175 reviews) ✓ Verified | Not enough data | 
| **Reporting** | 8.2 (193 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.4 (206 reviews) ✓ Verified | Not enough data | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **Hiver** | 7.6/10 | 152 |
| **Right Inbox** | N/A | N/A |

#### Channels

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Multi-Channel Coverage** | 7.9 (149 reviews) | Not enough data | 
| **Open Listening** | 7.6 (143 reviews) | Not enough data | 
| **Physical Media** | 6.7 (141 reviews) | Not enough data | 

#### Design

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Communications Strategy Development** | 7.9 (142 reviews) | Not enough data | 
| **Create Content** | 7.3 (142 reviews) | Not enough data | 
| **Personalization** | 8.0 (144 reviews) | Not enough data | 
| **Inbound Identification** | 8.2 (144 reviews) | Not enough data | 
| **Regulatory Compliance** | 7.8 (141 reviews) | Not enough data | 

#### Generative AI

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **AI Text Generation** | 7.1 (107 reviews) | Not enough data | 
| **AI Text Summarization** | 7.1 (105 reviews) | Not enough data | 

### Complaint Management

| Product | Score | Reviews |
|---|---|---|
| **Hiver** | N/A | N/A |
| **Right Inbox** | N/A | N/A |

#### Usability

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **All-Employee Access** | Not enough data | Not enough data | 
| **Supporting Documents** | Not enough data | Not enough data | 
| **Two-Way Communication** | Not enough data | Not enough data | 

#### Reporting

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Priority Case Alerts** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Performance Monitoring** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Shared Inbox

| Product | Score | Reviews |
|---|---|---|
| **Hiver** | 8.4/10 | 621 |
| **Right Inbox** | N/A | N/A |

#### Productivity Tools

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Notes** | 8.9 (571 reviews) | Not enough data | 
| **Internal Discussion** | 8.7 (544 reviews) | Not enough data | 
| **Assignments and Tasks** | 9.2 (574 reviews) | Not enough data | 
| **Workflows** | 8.7 (502 reviews) | Not enough data | 
| **Templates** | 8.7 (529 reviews) | Not enough data | 
| **Integrations** | 8.2 (445 reviews) | Not enough data | 
| **Tagging System** | 9.1 (557 reviews) | Not enough data | 

#### Analytics

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Trends** | 8.0 (432 reviews) | Not enough data | 
| **Performance Tracking** | 8.3 (463 reviews) | Not enough data | 
| **Email Tracking** | 8.8 (499 reviews) | Not enough data | 

#### Agentic AI - Shared Inbox

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (24 reviews) | Not enough data | 
| **Decision Making** | 7.2 (24 reviews) | Not enough data | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Hiver** | N/A | N/A |
| **Right Inbox** | N/A | N/A |

#### Responses

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Customization** | Not enough data | Not enough data | 
| **Control** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Menu bars** | Not enough data | Not enough data | 
| **Drip sequences** | Not enough data | Not enough data | 

#### Platform

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Live chat** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Branding** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **A/B testing** | Not enough data | Not enough data | 
| **Role-based access** | Not enough data | Not enough data | 
| **Collection of information** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **Hiver** | 7.3/10 | 5 |
| **Right Inbox** | N/A | N/A |

#### Conversational Platform

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Omnichannel** | Not enough data | Not enough data | 
| **Contextual Engagement** | Not enough data | Not enough data | 
| **Proactive Engagement** | Not enough data | Not enough data | 

#### Support Automation

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Intelligent Routing** | Not enough data | Not enough data | 
| **Seamless Escalation** | Not enough data | Not enough data | 
| **Transcripts** | Not enough data | Not enough data | 
| **Self-Serve Support** | 7.3 (5 reviews) | Not enough data | 

#### Generative AI

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Email Management

| Product | Score | Reviews |
|---|---|---|
| **Hiver** | 7.8/10 | 411 |
| **Right Inbox** | 7.2/10 | 11 |

#### Sorting & Filtering

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Attachment Search** | 8.1 (350 reviews) | 7.2 (6 reviews) | 
| **Tags** | 8.8 (385 reviews) | 7.8 (6 reviews) | 
| **AI Sorting** | 7.5 (330 reviews) | 6.1 (6 reviews) | 
| **Predefined Rules** | 8.0 (347 reviews) | 7.9 (7 reviews) | 

#### Integrations

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Microsoft Outlook Integration** | 6.8 (286 reviews) | 5.3 (6 reviews) | 
| **Gmail Integration** | 9.3 (396 reviews) | 9.6 (9 reviews) | 
| **Apple Calendar Integration** | 7.1 (281 reviews) | 5.6 (6 reviews) | 

#### Time Management

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Unified Inbox** | 8.7 (351 reviews) | 8.1 (6 reviews) | 
| **Email Automation** | 8.5 (344 reviews) | 9.3 (9 reviews) | 
| **Snooze** | 8.0 (313 reviews) | 9.4 (6 reviews) | 

#### Generative AI

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **AI Text Generation** | 7.5 (204 reviews) | 5.7 (5 reviews) | 
| **AI Text-to-Speech** | 7.2 (199 reviews) | 5.7 (5 reviews) | 
| **AI Text Summarization** | 7.4 (202 reviews) | 6.0 (5 reviews) | 

#### Agentic AI - Email Management

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (31 reviews) | 7.3 (5 reviews) | 
| **Cross-system Integration** | 7.2 (32 reviews) | Not enough data | 

### Customer Service Automation

| Product | Score | Reviews |
|---|---|---|
| **Hiver** | N/A | N/A |
| **Right Inbox** | N/A | N/A |

#### Customer Support

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Text** | Not enough data | Not enough data | 
| **Speech** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 

#### Automation

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Ticket Resolution** | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | 
| **Intelligent Routing** | Not enough data | Not enough data | 

#### Artificial Intelligence

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Learning** | Not enough data | Not enough data | 
| **Language** | Not enough data | Not enough data | 
| **Conversational AI** | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Hiver** | 6.5/10 | 213 |
| **Right Inbox** | N/A | N/A |

#### Generative AI

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 

#### Communication

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Pop-up Chat** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Targeted Emails** | Not enough data | Not enough data | 
| **In-App Messaging** | Not enough data | Not enough data | 
| **Co-Browsing** | Not enough data | Not enough data | 

####  Internal Use

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Customization ** | 7.8 (160 reviews) | Not enough data | 
| **Conversation Archiving** | Not enough data | Not enough data | 
| **Lead Development** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Team Inbox ** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Hiver** | 8.4/10 | 8 |
| **Right Inbox** | N/A | N/A |

#### Generative AI

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **AI Text Summarization** | 8.6 (6 reviews) | Not enough data | 

#### Self-Service Experience

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Knowledge Base** | 8.6 (7 reviews) | Not enough data | 
| **Searchable Articles** | 8.3 (7 reviews) | Not enough data | 
| **Community Forums** | 8.6 (7 reviews) | Not enough data | 
| **Mobile Optimization** | 8.3 (7 reviews) | Not enough data | 
| **Personalization** | 8.3 (7 reviews) | Not enough data | 

#### Self-Service Platform

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Branding** | 8.6 (7 reviews) | Not enough data | 
| **Automation** | 8.6 (7 reviews) | Not enough data | 
| **Artificial Intelligence** | 8.8 (7 reviews) | Not enough data | 
| **Integrations** | 8.8 (7 reviews) | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 8.6 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 7.8 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (6 reviews) | Not enough data | 
| **Decision Making** | 8.3 (6 reviews) | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Hiver** | N/A | N/A |
| **Right Inbox** | N/A | N/A |

#### Generative AI

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Process

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Mentions** | Not enough data | Not enough data | 
| **Tickets** | Not enough data | Not enough data | 
| **Macros** | Not enough data | Not enough data | 

#### Channels

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Email** | Not enough data | Not enough data | 
| **Social** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Phone** | Not enough data | Not enough data | 
| **Text** | Not enough data | Not enough data | 

#### Insight

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Surveys** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Visitor Activity** | Not enough data | Not enough data | 
| **Help Desk** | Not enough data | Not enough data | 

### Digital Customer Service Platforms

| Product | Score | Reviews |
|---|---|---|
| **Hiver** | 9.0/10 | 5 |
| **Right Inbox** | N/A | N/A |

#### Generative AI

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **AI Text Generation** | 9.0 (5 reviews) | Not enough data | 
| **AI Text Summarization** | 9.0 (5 reviews) | Not enough data | 

### AI IT Agents

| Product | Score | Reviews |
|---|---|---|
| **Hiver** | N/A | N/A |
| **Right Inbox** | N/A | N/A |

#### Automation - AI IT Agents

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Autonomy - AI IT Agents

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### IT Ticket Management - AI IT Agents

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Ticket Status Updates** | Not enough data | Not enough data | 
| **SLA Monitoring** | Not enough data | Not enough data | 
| **Ticket Categorization** | Not enough data | Not enough data | 
| **Ticket Assignment** | Not enough data | Not enough data | 
| **Automated Ticket Creation** | Not enough data | Not enough data | 

#### IT Support Automation - AI IT Agents

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 
| **Real-Time Troubleshooting** | Not enough data | Not enough data | 
| **User Self-Service Assistance** | Not enough data | Not enough data | 
| **Proactive Issue Detection** | Not enough data | Not enough data | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Hiver** | 7.2/10 | 6 |
| **Right Inbox** | N/A | N/A |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Cross-system Integration** | 7.2 (6 reviews) | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Hiver** | N/A | N/A |
| **Right Inbox** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Hiver | Right Inbox | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Email Management Software](https://www.g2.com/categories/email-management)

**Unique to Hiver (13):** [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Shared Inbox Software](https://www.g2.com/categories/shared-inbox), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [Live Chat Software](https://www.g2.com/categories/live-chat), [Help Desk Software](https://www.g2.com/categories/help-desk), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Complaint Management Software](https://www.g2.com/categories/complaint-management), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation), [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents), [Chatbots Software](https://www.g2.com/categories/chatbots)



---
## Reviewer Demographics

### By Company Size

| Segment | Hiver | Right Inbox | 
|---|---|---|
| **Small-Business** | 66.8% | 85.0% | 
| **Mid-Market** | 27.3% | 15.0% | 
| **Enterprise** | 5.9% | 0% | 

### By Industry

#### Hiver

- **Computer Software:** 6.9%
- **Information Technology and Services:** 5.6%
- **Marketing and Advertising:** 5.4%
- **Accounting:** 4.8%
- **Financial Services:** 4.1%
- **Retail:** 3.8%
- **Leisure, Travel & Tourism:** 3.6%
- **Logistics and Supply Chain:** 3.5%
- **Real Estate:** 3.1%
- **Consumer Services:** 2.6%
- **Other:** 56.7%

#### Right Inbox

- **Marketing and Advertising:** 16.7%
- **Education Management:** 16.7%
- **Consulting:** 11.1%
- **Writing and Editing:** 5.6%
- **Venture Capital & Private Equity:** 5.6%
- **Telecommunications:** 5.6%
- **Real Estate:** 5.6%
- **Mental Health Care:** 5.6%
- **Law Practice:** 5.6%
- **International Affairs:** 5.6%
- **Other:** 16.7%

---
## Alternatives

### Alternatives to Hiver

- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6948 reviews)
- [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2466 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3749 reviews)
- [Help Scout](https://www.g2.com/products/help-scout/reviews) — 4.4/5 stars (428 reviews)
- [Gmelius](https://www.g2.com/products/gmelius/reviews) — 4.4/5 stars (776 reviews)
- [Missive](https://www.g2.com/products/missive/reviews) — 4.7/5 stars (832 reviews)
- [Drag](https://www.g2.com/products/drag/reviews) — 4.5/5 stars (261 reviews)
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- [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) — 4.4/5 stars (7636 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1538 reviews)

### Alternatives to Right Inbox

- [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews) — 4.6/5 stars (423 reviews)
- [Gmelius](https://www.g2.com/products/gmelius/reviews) — 4.4/5 stars (776 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5827 reviews)
- [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2466 reviews)
- [Superhuman Mail](https://www.g2.com/products/superhuman-mail/reviews) — 4.7/5 stars (1252 reviews)
- [Missive](https://www.g2.com/products/missive/reviews) — 4.7/5 stars (832 reviews)
- [Hive](https://www.g2.com/products/hive-hive-hive/reviews) — 4.6/5 stars (666 reviews)
- [Titan](https://www.g2.com/products/titan-titan/reviews) — 4.6/5 stars (561 reviews)
- [Help Scout](https://www.g2.com/products/help-scout/reviews) — 4.4/5 stars (428 reviews)
- [Thunderbird](https://www.g2.com/products/thunderbird/reviews) — 4.3/5 stars (339 reviews)

---
## Top Discussions

### Hiver

- Title: [How can i separate Hiver tickets from my own emails in Gmail?](https://www.g2.com/discussions/how-can-i-separate-hiver-tickets-from-my-own-emails-in-gmail) — 1 comment, 1 upvote
  > **Top comment:** "We just create a filter that auto archives anything in the Shared Inbox from Hiver so that those emails only show up in the Hiver folder. "
- Title: [Is there a way to make pending items show up in my hiver inbox? Right now, they are separate.](https://www.g2.com/discussions/33985-is-there-a-way-to-make-pending-items-show-up-in-my-hiver-inbox-right-now-they-are-separate) — 1 comment, 1 upvote
  > **Top comment:** "Hi Makisha, 
I am Pratibha from the Product team at Hiver. 

As of now, there's no way to show Pending conversations assigned to you in your Inbox. But I..."
- Title: [What is the future development direction for Hiver?](https://www.g2.com/discussions/27934-what-is-the-future-development-direction-for-hiver) — 1 comment
  > **Top comment:** "Hi George. Thanks for being a Hiver champion over the years. I'm Niraj, founder and CEO at Hiver. Hope you remembers our communication from a few years back..."

### Right Inbox

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hiver-vs-right-inbox)