G2 reviewers report that Hivebrite significantly outperforms Ning in overall user satisfaction, with a much higher G2 Score reflecting its strong market presence and positive user experiences. Users appreciate Hivebrite's responsive support team and the ability to activate multiple features and modules tailored to their needs.
Users say that Ning offers unique capabilities like white labeling and branding options, which are particularly appealing for those looking to create a personalized community experience. However, some users have noted challenges in meeting specific workflow requirements, which can hinder its effectiveness.
According to verified reviews, Hivebrite excels in customer support, with users highlighting the exceptional assistance provided during onboarding. One user mentioned that their sales representative was always available to help, making the transition to the platform smooth and efficient.
Reviewers mention that both platforms have similar ease of use ratings, but Hivebrite's overall user experience is enhanced by its modern interface and the ability to make backend changes easily. Users appreciate the look and feel of Hivebrite, which contributes to a more engaging community environment.
Users report that while Ning has made improvements and introduced new features, it still struggles with user engagement compared to Hivebrite. Hivebrite users have noted a higher level of engagement from their communities, facilitated by the platform's robust features.
According to recent feedback, Hivebrite's comprehensive reporting tools and customer intelligence features are well-received, helping organizations track engagement effectively. In contrast, while Ning offers some reporting capabilities, users feel it lacks the depth and functionality found in Hivebrite's offerings.
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An “out of the box” configuration that includes the community fundamentals needed to bring together and empower your members.
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