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Compare Hive Team Collaboration Software and Trengo 
Featured Products
At a Glance
Market Segments
Small-Business (62.1% of reviews)
Small-Business (72.3% of reviews)
Entry-Level Pricing
Free
€349.00 10 User Per Month
Hive
Star Rating
(653)4.6 out of 5
Market Segments
Small-Business (62.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansTrengo
Star Rating
(244)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
€349.00 10 User Per Month
Browse all 2 pricing plansHive vs Trengo
When assessing the two solutions, reviewers found Hive easier to use, set up, and administer. Reviewers also preferred doing business with Hive overall.
- Reviewers felt that Hive meets the needs of their business better than Trengo.
- When comparing quality of ongoing product support, reviewers felt that Hive is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Hive over Trengo.
Pricing
Entry-Level Pricing
Hive
Hive Free
Free
Best for light project management.
- My Actions to-do list
- Unlimited task management
- Gantt, Kanban, summary and calendar views
Trengo
Boost
€349.00
10 User Per Month
Unify your inbox and automate the basics.
- Basic integrations
- White labelling
- Reporting
Free Trial
Hive
Free Trial is available
Trengo
Free Trial is available
Ratings
Meets Requirements
9.2
546
8.2
212
Ease of Use
9.1
548
8.6
216
Ease of Setup
9.3
270
8.2
158
Ease of Admin
9.0
181
8.3
141
Quality of Support
9.3
490
8.8
216
Has the product been a good partner in doing business?
9.4
181
8.8
142
Product Direction (% positive)
9.6
522
9.0
217
Features by Category
Ticket and Case Management
Not enough data
8.3
30
Not enough data
8.2
30
Not enough data
8.2
29
Not enough data
8.0
31
Not enough data
6.7
25
Not enough data
7.7
26
Not enough data
8.2
30
Not enough data
8.1
29
Generative AI
Not enough data
7.2
15
Not enough data
7.1
15
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Feature Not Available
Not enough data
8.0
32
Not enough data
7.7
32
Not enough data
7.9
30
Not enough data
6.8
25
Platform
Not enough data
6.7
32
Not enough data
7.6
72
|
Verified
Not enough data
8.0
34
Not enough data
7.8
30
Not enough data
7.3
33
Not enough data
7.7
32
Tasks
9.4
298
|
Verified
Not enough data
9.3
298
|
Verified
Not enough data
9.2
289
|
Verified
Not enough data
9.1
293
|
Verified
Not enough data
8.7
264
|
Verified
Not enough data
8.3
232
|
Verified
Not enough data
8.8
275
|
Verified
Not enough data
8.9
258
|
Verified
Not enough data
Projects
9.2
264
|
Verified
Not enough data
9.0
238
|
Verified
Not enough data
8.5
219
|
Verified
Not enough data
8.8
263
|
Verified
Not enough data
9.1
273
|
Verified
Not enough data
7.7
131
Not enough data
8.4
191
Not enough data
8.8
242
|
Verified
Not enough data
8.1
136
Not enough data
8.4
204
|
Verified
Not enough data
8.4
182
|
Verified
Not enough data
Resource Management
8.2
179
|
Verified
Not enough data
8.6
193
|
Verified
Not enough data
8.8
214
|
Verified
Not enough data
Project Monitoring
8.2
173
|
Verified
Not enough data
8.5
184
|
Verified
Not enough data
8.7
223
|
Verified
Not enough data
Generative AI
7.5
85
Not enough data
7.2
86
Not enough data
Agentic AI - Project Management
7.6
20
Not enough data
8.2
20
Not enough data
7.9
20
Not enough data
8.0
20
Not enough data
7.3
20
Not enough data
7.8
20
Not enough data
8.3
20
Not enough data
Portfolio Management
8.6
69
Not enough data
9.3
72
Not enough data
8.7
70
Not enough data
Feature Not Available
Not enough data
Project Management
9.0
74
Not enough data
8.9
74
Not enough data
8.7
70
Not enough data
Resource Management
8.7
70
Not enough data
8.7
69
Not enough data
8.8
71
Not enough data
Data & Analytics
8.7
70
Not enough data
8.9
70
Not enough data
8.7
70
Not enough data
8.4
69
Not enough data
Strategy - Project and Portfolio Management
8.5
48
Not enough data
8.9
49
Not enough data
8.8
49
Not enough data
8.5
49
Not enough data
8.9
49
Not enough data
8.6
49
Not enough data
8.8
48
Not enough data
8.9
49
Not enough data
9.0
49
Not enough data
8.8
49
Not enough data
Analytics
9.6
17
Not enough data
Execution
9.8
17
Not enough data
9.7
17
Not enough data
9.8
16
Not enough data
Roadmapping
8.8
17
Not enough data
9.4
16
Not enough data
Business Instant Messaging
9.1
98
Not enough data
8.9
106
Not enough data
8.5
99
Not enough data
Business Instant Messaging
8.4
55
Not enough data
8.3
57
Not enough data
Business Instant Messaging
7.9
96
Not enough data
9.2
105
Not enough data
8.9
87
Not enough data
Generative AI - Business Instant Messaging
8.9
18
Not enough data
AI - Business Instant Messaging
8.8
16
Not enough data
8.8
18
Not enough data
8.6
17
Not enough data
8.8
17
Not enough data
Agentic AI - Business Instant Messaging
9.0
10
Not enough data
9.3
10
Not enough data
Call Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
7.4
9
Not enough data
8.1
7
Not enough data
9.0
7
Not enough data
Formatting
7.9
7
Not enough data
8.3
7
Not enough data
7.6
7
Not enough data
Content
8.3
7
Not enough data
8.3
7
Not enough data
7.2
6
Not enough data
Product Type
9.0
7
Not enough data
Feature Not Available
Not enough data
Generative AI
9.3
5
Not enough data
8.0
5
Not enough data
Setup
8.8
81
Not enough data
9.1
85
Not enough data
8.6
87
Not enough data
8.9
92
Not enough data
Management
8.8
84
Not enough data
8.5
76
Not enough data
8.0
80
Not enough data
Generative AI
7.7
53
Not enough data
Agentic AI - Workflow Management
8.0
14
Not enough data
8.0
15
Not enough data
8.0
15
Not enough data
8.2
15
Not enough data
7.9
14
Not enough data
8.1
14
Not enough data
8.1
14
Not enough data
Channels
Not enough data
8.5
83
Not enough data
7.5
70
Not enough data
6.8
70
Design
Not enough data
7.6
72
Not enough data
6.9
67
Not enough data
7.7
78
Not enough data
7.7
76
Not enough data
7.6
70
Generative AI
Not enough data
6.0
55
Not enough data
6.0
53
Inbox Tools
Not enough data
8.8
24
Not enough data
7.7
20
Not enough data
7.3
19
Not enough data
7.5
22
Coordination Tools
Not enough data
7.5
14
Not enough data
7.5
20
Not enough data
7.6
16
Software Options
Not enough data
7.6
17
Not enough data
7.0
18
Email Client - Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Communication
9.9
17
Not enough data
9.9
17
Not enough data
9.4
18
Not enough data
9.4
18
Not enough data
Goal Creation
9.0
14
Not enough data
9.2
14
Not enough data
Feature Not Available
Not enough data
9.7
16
Not enough data
Agentic AI - Objectives and Key Results (OKR)
9.5
7
Not enough data
10.0
7
Not enough data
Tasks
9.6
45
Not enough data
9.3
43
Not enough data
9.2
42
Not enough data
Agentic AI - Kanban Project Management
8.5
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
9.6
9
Not enough data
9.1
9
Not enough data
9.3
9
Not enough data
9.4
9
Not enough data
Kanban Boards
9.4
43
Not enough data
9.5
44
Not enough data
9.7
43
Not enough data
Planning
9.2
43
Not enough data
8.9
38
Not enough data
9.0
38
Not enough data
Platform Basics
9.2
35
Not enough data
9.4
34
Not enough data
9.3
32
Not enough data
8.3
29
Not enough data
9.0
33
Not enough data
8.7
34
Not enough data
Content Planning
9.4
32
Not enough data
9.4
36
Not enough data
9.5
32
Not enough data
Marketing Campaign Performance
8.5
28
Not enough data
9.2
32
Not enough data
Agentic AI - Marketing Calendar
8.5
8
Not enough data
8.3
8
Not enough data
8.5
8
Not enough data
8.8
8
Not enough data
Other Features
8.6
32
Not enough data
8.8
31
Not enough data
Task Creation
9.5
49
Not enough data
9.5
48
Not enough data
9.2
50
Not enough data
8.7
45
Not enough data
Task Management
9.4
50
Not enough data
9.4
48
Not enough data
9.1
46
Not enough data
9.1
46
Not enough data
Generative AI
7.6
19
Not enough data
7.7
19
Not enough data
Automation
9.0
41
Not enough data
8.9
40
Not enough data
8.8
38
Not enough data
Administration
9.0
40
Not enough data
8.6
40
Not enough data
8.9
39
Not enough data
Project management
9.2
39
Not enough data
9.0
41
Not enough data
8.9
43
Not enough data
9.0
40
Not enough data
8.9
39
Not enough data
8.6
38
Not enough data
8.9
40
Not enough data
Workload
8.8
39
Not enough data
8.9
38
Not enough data
8.3
38
Not enough data
8.6
37
Not enough data
Communication & Collaboration
8.7
39
Not enough data
9.0
38
Not enough data
9.3
41
Not enough data
Cost Management
8.2
39
Not enough data
8.1
36
Not enough data
8.1
36
Not enough data
Integration
8.2
37
Not enough data
8.5
36
Not enough data
8.2
37
Not enough data
Generative AI
7.7
19
Not enough data
7.5
19
Not enough data
Agentic AI - Work Management
8.2
12
Not enough data
8.5
12
Not enough data
8.3
12
Not enough data
8.1
12
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
7.8
43
Not enough data
7.9
39
Not enough data
7.1
36
Not enough data
7.6
37
Support Automation
Not enough data
7.3
36
Not enough data
7.2
35
Not enough data
7.0
33
Not enough data
7.1
38
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customization
9.3
23
Not enough data
9.0
21
Not enough data
9.1
20
Not enough data
8.9
22
Not enough data
Additional Functionality
8.9
20
Not enough data
Feature Not Available
Not enough data
9.6
23
Not enough data
7.7
18
Not enough data
7.4
9
Not enough data
Sorting & Filtering
10.0
6
6.9
7
9.7
6
7.6
7
9.7
6
6.2
7
10.0
6
7.1
7
Integrations
10.0
6
6.9
6
10.0
6
4.8
7
10.0
6
4.5
7
Time Management
9.4
6
8.1
7
10.0
6
7.9
7
8.9
6
5.2
7
Generative AI
10.0
6
4.8
7
10.0
6
4.5
7
10.0
6
5.2
7
Agentic AI - Email Management
10.0
6
Not enough data
10.0
6
Not enough data
Customer Support
Not enough data
7.5
12
Not enough data
5.7
12
Not enough data
6.8
12
Automation
Not enough data
6.7
12
Not enough data
7.4
12
Not enough data
6.7
12
Artificial Intelligence
Not enough data
6.8
12
Not enough data
7.5
12
Not enough data
6.8
12
Generative AI
Not enough data
6.5
27
Not enough data
6.3
26
Not enough data
6.0
27
Communication
Not enough data
8.2
49
|
Verified
Not enough data
8.0
57
|
Verified
Not enough data
7.5
40
Not enough data
7.9
42
|
Verified
Not enough data
7.4
35
Internal Use
Not enough data
7.6
72
|
Verified
Not enough data
7.7
50
|
Verified
Not enough data
7.5
40
Not enough data
7.4
45
|
Verified
Not enough data
8.8
56
|
Verified
Not enough data
7.7
55
|
Verified
Generative AI
Not enough data
Feature Not Available
Self-Service Experience
Not enough data
7.5
31
Not enough data
7.3
30
Not enough data
Feature Not Available
Not enough data
7.7
27
Not enough data
7.8
27
Self-Service Platform
Not enough data
7.9
30
Not enough data
8.1
32
Not enough data
7.0
26
Not enough data
7.6
30
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
6.1(won by default)
22
Not enough data
6.2(won by default)
22
Process
Not enough data
8.5(won by default)
36
Not enough data
8.6(won by default)
35
Not enough data
7.7(won by default)
28
Channels
Not enough data
8.6(won by default)
42
Not enough data
8.5(won by default)
40
Not enough data
8.2(won by default)
38
Not enough data
5.7(won by default)
33
Not enough data
8.0(won by default)
35
Insight
Not enough data
7.2(won by default)
27
Not enough data
7.5(won by default)
34
Not enough data
7.2(won by default)
29
Not enough data
7.7(won by default)
32
Generative AI
Not enough data
6.4
11
Not enough data
6.4
11
Proofing Features - Online Proofing
7.9
11
Not enough data
Feature Not Available
Not enough data
8.5
11
Not enough data
Platform - Online Proofing
8.3
11
Not enough data
8.9
11
Not enough data
8.8
11
Not enough data
8.5
11
Not enough data
Feature Not Available
Not enough data
Workflow and Collaboration - Online Proofing
9.2
11
Not enough data
9.2
11
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
7.3
5
Not enough data
6.0
5
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
6.7
5
Not enough data
8.3
5
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
5.3
5
Not enough data
6.0
5
Not enough data
3.7
5
Not enough data
4.0
5
Agentic AI - Google Workspace Project Management
10.0
7
Not enough data
9.8
7
Not enough data
Agentic AI - Marketing Resource Management
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Time Tracking
8.7
53
Not enough data
9.5
58
Not enough data
8.3
52
Not enough data
Client Invoicing
7.9
45
Not enough data
7.4
41
Not enough data
8.1
45
Not enough data
Mobile Time Tracking
9.1
52
Not enough data
Administration
8.9
51
Not enough data
9.1
56
Not enough data
9.2
57
Not enough data
Feature Not Available
Not enough data
9.3
56
Not enough data
Platform
9.1
52
Not enough data
8.5
41
Not enough data
8.2
37
Not enough data
9.3
55
Not enough data
9.1
46
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Hive and Trengo are categorized as Email Management
Unique Categories
Hive is categorized as Marketing Calendar, Work Management, Business Instant Messaging, Kanban Project Management, Objectives and Key Results (OKR), Workflow Management, AI Writing Assistant, Strategy and Innovation Roadmapping Tools, Project and Portfolio Management, Online Proofing, Online Form Builder, Google Workspace Project Management, Note-Taking Software, Task Management, Time Tracking, Project Management, and Marketing Resource Management
Trengo is categorized as Customer Service Automation, Digital Customer Service Platforms, Email Client, Shared Inbox, Conversational Support, Customer Communications Management, Conversation Intelligence, Customer Journey Analytics, Social Customer Service, Live Chat, Help Desk, Customer Self-Service, and WhatsApp Marketing
Reviews
Reviewers' Company Size
Hive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trengo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
23.0%
Information Technology and Services
7.2%
Computer Software
5.6%
Non-Profit Organization Management
4.5%
Consumer Services
4.1%
Other
55.5%
Leisure, Travel & Tourism
7.4%
Apparel & Fashion
5.4%
Retail
5.0%
Consumer Services
5.0%
Marketing and Advertising
4.1%
Other
73.1%
Alternatives
Discussions
Can I control who sees what in my Hive workspace?
2 Comments
JH
Yep! And your Admin could set those controls for you if you can't.Read more
How does your pricing work?
1 Comment
Official Response from Hive
Hive costs are priced at $12 per user per month (up to 100 users). You can sign up for a monthly or annual plan. The annual plan comes with an additional 10%...Read more
Trengo has no discussions with answers
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