# HitPay vs Razorpay Comparison

| | HitPay | Razorpay | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 97 | 122 | 
| **Largest Market Segment** | Small-Business (98.9% of reviews) | Small-Business (62.6% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### HitPay

**Not enough data**

### Razorpay

Pros:
- Ease of Use (7 reviews)
- Easy Integrations (6 reviews)

Cons:
- Limited Features (3 reviews)
- Poor Customer Support (3 reviews)

---
## Ratings Comparison
| Rating | HitPay | Razorpay | 
|---|---|---|
  | **Meets Requirements** | 9.1 (65 reviews) | 8.8 (91 reviews) | 
  | **Ease of Use** | 9.3 (66 reviews) | 8.9 (96 reviews) | 
  | **Ease of Setup** | 9.2 (38 reviews) | 9.0 (54 reviews) | 
  | **Ease of Admin** | 9.3 (37 reviews) | 8.8 (34 reviews) | 
  | **Quality of Support** | 8.9 (64 reviews) | 7.9 (89 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (36 reviews) | 8.2 (33 reviews) | 
  | **Product Direction (% positive)** | 9.5 (67 reviews) | 8.4 (88 reviews) | 

---
## Pricing

### HitPay

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Razorpay

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Payment Gateways

| Product | Score | Reviews |
|---|---|---|
| **HitPay** | 8.4/10 | 68 |
| **Razorpay** | 8.5/10 | 86 |

#### Payment Options

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Coupons, Discounts, Promotions, and Gift Cards** | 8.1 (56 reviews) | 7.9 (58 reviews) | 
| **Recurring Billing** | 8.2 (55 reviews) | 8.4 (56 reviews) | 
| **Instant Payment** | 8.7 (57 reviews) | 8.9 (63 reviews) | 
| **Accepted Credit Cards and Debit Cards** | 9.0 (58 reviews) | 8.9 (68 reviews) | 
| **ACH Payments and eCheck Processing** | 8.4 (56 reviews) | 8.4 (44 reviews) | 
| **Split Payments** | 8.2 (56 reviews) | 8.2 (48 reviews) | 
| **Real-Time Payments** | 8.5 (56 reviews) | 8.9 (62 reviews) | 
| **Multi-Currency** | 7.9 (56 reviews) | 7.9 (47 reviews) | 
| **Online payment portal** | 8.7 (56 reviews) | 8.7 (62 reviews) | 

#### Administration

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Reporting/Dashboards** | 8.6 (64 reviews) | 8.9 (64 reviews) | 
| **User, Role, and Access Management** | 8.8 (64 reviews) | 8.6 (64 reviews) | 
| **Payout Time** | 8.7 (64 reviews) | 8.2 (63 reviews) | 
| **Manual Payment Entry** | 8.3 (62 reviews) | 8.2 (58 reviews) | 
| **Dispute Resolution** | 8.2 (61 reviews) | 8.2 (60 reviews) | 
| **Omnichannel** | 8.1 (60 reviews) | 8.2 (52 reviews) | 
| **Levels 1 & 2** | 7.9 (58 reviews) | 8.3 (51 reviews) | 
| **Level 3** | 7.9 (58 reviews) | 8.3 (47 reviews) | 

#### Security

| Feature | HitPay | Razorpay | 
|---|---|---|
| **PCI Compliance** | 8.1 (42 reviews) | 8.6 (36 reviews) | 
| **Fraud Protection Tools** | 8.4 (58 reviews) | 8.9 (54 reviews) | 
| **Data Tokenization** | 8.1 (58 reviews) | 8.7 (53 reviews) | 
| **Two-Factor Authentication** | 8.4 (58 reviews) | 8.9 (61 reviews) | 
| **POS Verification** | 8.4 (57 reviews) | 8.4 (45 reviews) | 

#### Development

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Customization (Fields, Objects, and Layouts)** | 8.2 (57 reviews) | 8.5 (58 reviews) | 
| **APIs** | 8.4 (57 reviews) | 8.7 (62 reviews) | 
| **Accounting Software Integration** | 8.1 (56 reviews) | 8.8 (51 reviews) | 
| **E-Commerce Software Integration** | 8.6 (57 reviews) | 8.8 (55 reviews) | 

#### Platform

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Performance and Reliability** | 8.6 (58 reviews) | 8.7 (61 reviews) | 
| **Internationalization - Currency/Language** | 8.5 (56 reviews) | 8.5 (47 reviews) | 
| **Internationalization - Operating Country** | 8.4 (56 reviews) | 8.4 (45 reviews) | 
| **API / Integrations** | 8.5 (57 reviews) | 8.8 (56 reviews) | 
| **PCI Regulation Compliance** | 8.3 (56 reviews) | 8.7 (44 reviews) | 
| **Supplemental Technology** | 8.3 (57 reviews) | 8.2 (44 reviews) | 
| **Accounting integration** | 8.2 (56 reviews) | 8.6 (48 reviews) | 
| **E-commerce Integration** | 8.7 (57 reviews) | 8.5 (49 reviews) | 

#### Agentic AI - Payment Gateways

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Retail POS

| Product | Score | Reviews |
|---|---|---|
| **HitPay** | N/A | N/A |
| **Razorpay** | N/A | N/A |

#### POS

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Barcode Scanning** | Not enough data | Not enough data | 
| **Hardware Integration** | Not enough data | Not enough data | 
| **Price Adjustments** | Not enough data | Not enough data | 
| **Receipts** | Not enough data | Not enough data | 

#### Marketing

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Loyalty Programs** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 

#### Administration

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **E-commerce Integration** | Not enough data | Not enough data | 

### Enterprise Payment

| Product | Score | Reviews |
|---|---|---|
| **HitPay** | N/A | N/A |
| **Razorpay** | N/A | N/A |

#### Payment Methods

| Feature | HitPay | Razorpay | 
|---|---|---|
| **ACH** | Not enough data | Not enough data | 
| **Credit and Debit** | Not enough data | Not enough data | 
| **Wire Transfer** | Not enough data | Not enough data | 

#### Payment Processing 

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Batch Processing** | Not enough data | Not enough data | 
| **Payments Scheduling** | Not enough data | Not enough data | 
| **Automated Workflows** | Not enough data | Not enough data | 
| **Self Service** | Not enough data | Not enough data | 
| **Reconciliation** | Not enough data | Not enough data | 
| **Settlements** | Not enough data | Not enough data | 
| **Payment Tracking** | Not enough data | Not enough data | 

#### Security and Compliance

| Feature | HitPay | Razorpay | 
|---|---|---|
| **PCI Compliant** | Not enough data | Not enough data | 
| **P2PE** | Not enough data | Not enough data | 
| **Fraud Management** | Not enough data | Not enough data | 
| **SSL Encryption** | Not enough data | Not enough data | 
| **SOX** | Not enough data | Not enough data | 
| **SOC** | Not enough data | Not enough data | 

#### Integration

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Agnostic Integration** | Not enough data | Not enough data | 
| **Reporting Consolidation** | Not enough data | Not enough data | 
| **Plugins and APIs** | Not enough data | Not enough data | 

#### Payment Types

| Feature | HitPay | Razorpay | 
|---|---|---|
| **AP Automation** | Not enough data | Not enough data | 
| **E-Commerce** | Not enough data | Not enough data | 
| **Retail** | Not enough data | Not enough data | 

#### Agentic AI - Enterprise Payment

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 

### Retail Management Software

| Product | Score | Reviews |
|---|---|---|
| **HitPay** | N/A | N/A |
| **Razorpay** | N/A | N/A |

#### Payment

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Loyalty Points** | Not enough data | Not enough data | 
| **Digital Wallets** | Not enough data | Not enough data | 
| **UPI Payment** | Not enough data | Not enough data | 
| **Meal Voucher Redemption** | Not enough data | Not enough data | 
| **Gift Voucher Redemption** | Not enough data | Not enough data | 
| **Cash Payment** | Not enough data | Not enough data | 
| **Installment Payment** | Not enough data | Not enough data | 

#### Checkout

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Barcode Scanning** | Not enough data | Not enough data | 
| **Bills/ e-Receipt** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Order Booking** | Not enough data | Not enough data | 
| **Return/Refund** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Inventory Control** | Not enough data | Not enough data | 
| **Low-stock Alerts** | Not enough data | Not enough data | 
| **Product Categorization** | Not enough data | Not enough data | 
| **Multilocation Inventory Tracking** | Not enough data | Not enough data | 
| **Purchase Orders** | Not enough data | Not enough data | 

#### Reporting and analytics

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Monitor Store KPIs** | Not enough data | Not enough data | 
| **Real-time data** | Not enough data | Not enough data | 
| **Exportable Reports** | Not enough data | Not enough data | 
| **Remote Reporting** | Not enough data | Not enough data | 

#### Customer Management

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Customer Sales History** | Not enough data | Not enough data | 
| **Loyalty Management ** | Not enough data | Not enough data | 
| **Customer Accounts** | Not enough data | Not enough data | 

#### Team Management

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Employee Tracking** | Not enough data | Not enough data | 
| **Quick Employee Training** | Not enough data | Not enough data | 
| **Commission Tracking** | Not enough data | Not enough data | 
| **Employee Accounts and Permission** | Not enough data | Not enough data | 
| **Staff Scheduling** | Not enough data | Not enough data | 

#### Help and support

| Feature | HitPay | Razorpay | 
|---|---|---|
| **24/7 Phone Support** | Not enough data | Not enough data | 
| **Email and Chat Support** | Not enough data | Not enough data | 
| **Account History** | Not enough data | Not enough data | 
| **Webinars and Session** | Not enough data | Not enough data | 
| **Customer Forum** | Not enough data | Not enough data | 

#### Integration

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Accounting** | Not enough data | Not enough data | 
| **E-commerce** | Not enough data | Not enough data | 
| **Multi-store** | Not enough data | Not enough data | 

### Retail Analytics

| Product | Score | Reviews |
|---|---|---|
| **HitPay** | N/A | N/A |
| **Razorpay** | N/A | N/A |

#### Data Management

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Consolidation
** | Not enough data | Not enough data | 
| **Data types
** | Not enough data | Not enough data | 
| **Correction** | Not enough data | Not enough data | 
| **Cleansing** | Not enough data | Not enough data | 
| **Validation
** | Not enough data | Not enough data | 

#### Analytics

| Feature | HitPay | Razorpay | 
|---|---|---|
| **KPIs** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Reports and Dashboards** | Not enough data | Not enough data | 
| **Predictive analytics** | Not enough data | Not enough data | 

#### Mobile

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Mobile dashboard** | Not enough data | Not enough data | 
| **Mobile application** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Cloud** | Not enough data | Not enough data | 
| **On-Premise** | Not enough data | Not enough data | 

#### Integration 

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Marketplace** | Not enough data | Not enough data | 
| **Retail POS** | Not enough data | Not enough data | 
| **Other software** | Not enough data | Not enough data | 

#### Generative AI

| Feature | HitPay | Razorpay | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - Retail Analytics

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **HitPay** | N/A | N/A |
| **Razorpay** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### POS

| Product | Score | Reviews |
|---|---|---|
| **HitPay** | N/A | N/A |
| **Razorpay** | N/A | N/A |

#### Payments

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Partial Payments** | Not enough data | Not enough data | 
| **Split Payments** | Not enough data | Not enough data | 
| **Discounts** | Not enough data | Not enough data | 
| **Voided/Refunded Payments** | Not enough data | Not enough data | 
| **Store Credit Allocation** | Not enough data | Not enough data | 
| **Tip Adjustments** | Not enough data | Not enough data | 
| **Offline Payments** | Not enough data | Not enough data | 
| **Multidevice Payment Acceptance** | Not enough data | Not enough data | 
| **Next Day Deposits** | Not enough data | Not enough data | 

#### Employee Management

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Employee Accounts** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Commission Tracking** | Not enough data | Not enough data | 
| **Tab Allocation** | Not enough data | Not enough data | 
| **Log/Shift Notes** | Not enough data | Not enough data | 
| **Staff Scheduling** | Not enough data | Not enough data | 
| **Floor Plans** | Not enough data | Not enough data | 

#### Customer Management

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Loyalty Membership** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 
| **Credit Card Filing** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Track Inventory** | Not enough data | Not enough data | 
| **Inventory Notifications** | Not enough data | Not enough data | 
| **Product Organization** | Not enough data | Not enough data | 
| **Multilocation Inventory Tracking** | Not enough data | Not enough data | 

#### Integrations

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Accounting Integrations** | Not enough data | Not enough data | 
| **Inventory Management Integrations** | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | 

#### Analytics

| Feature | HitPay | Razorpay | 
|---|---|---|
| **Sales Tracking** | Not enough data | Not enough data | 
| **Guest Counts** | Not enough data | Not enough data | 
| **End of Day Reports** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Payment Gateways](https://www.g2.com/categories/payment-gateways)

**Unique to HitPay (4):** [Retail POS Systems](https://www.g2.com/categories/retail-pos), [Enterprise Payment Software](https://www.g2.com/categories/enterprise-payment), [Retail Analytics Software](https://www.g2.com/categories/retail-analytics), [Retail Management Software](https://www.g2.com/categories/retail-management-software)



---
## Reviewer Demographics

### By Company Size

| Segment | HitPay | Razorpay | 
|---|---|---|
| **Small-Business** | 98.9% | 62.6% | 
| **Mid-Market** | 1.1% | 29.6% | 
| **Enterprise** | 0% | 7.8% | 

### By Industry

#### HitPay

- **Retail:** 20.0%
- **Consulting:** 6.3%
- **Health, Wellness and Fitness:** 6.3%
- **Apparel & Fashion:** 5.3%
- **Food & Beverages:** 5.3%
- **Arts and Crafts:** 5.3%
- **Information Technology and Services:** 4.2%
- **Events Services:** 3.2%
- **Wholesale:** 3.2%
- **Consumer Goods:** 3.2%
- **Other:** 37.9%

#### Razorpay

- **Computer Software:** 13.3%
- **Information Technology and Services:** 10.6%
- **Marketing and Advertising:** 8.8%
- **Apparel & Fashion:** 6.2%
- **Education Management:** 6.2%
- **Retail:** 3.5%
- **E-Learning:** 3.5%
- **Financial Services:** 3.5%
- **Higher Education:** 3.5%
- **Accounting:** 2.7%
- **Other:** 38.1%

---
## Alternatives

### Alternatives to HitPay

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) — 4.4/5 stars (367 reviews)
- [PayPal Payments](https://www.g2.com/products/paypal/reviews) — 4.4/5 stars (2745 reviews)
- [Payoneer](https://www.g2.com/products/payoneer/reviews) — 3.2/5 stars (368 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5551 reviews)
- [Stampli](https://www.g2.com/products/stampli/reviews) — 4.6/5 stars (1938 reviews)
- [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) — 4.4/5 stars (1807 reviews)
- [Corpay Cross-Border](https://www.g2.com/products/corpay-cross-border/reviews) — 4.5/5 stars (931 reviews)
- [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews)
- [Billtrust](https://www.g2.com/products/billtrust/reviews) — 4.4/5 stars (507 reviews)

### Alternatives to Razorpay

- [PayPal Payments](https://www.g2.com/products/paypal/reviews) — 4.4/5 stars (2745 reviews)
- [Paytm Business](https://www.g2.com/products/paytm-business/reviews) — 4.5/5 stars (282 reviews)
- [PayU](https://www.g2.com/products/payu/reviews) — 3.1/5 stars (25 reviews)
- [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) — 4.4/5 stars (249 reviews)
- [cashfree](https://www.g2.com/products/cashfree/reviews) — 4.5/5 stars (21 reviews)
- [Payoneer](https://www.g2.com/products/payoneer/reviews) — 3.2/5 stars (368 reviews)
- [GoCardless](https://www.g2.com/products/gocardless/reviews) — 4.6/5 stars (321 reviews)
- [Zoho Checkout](https://www.g2.com/products/zoho-checkout/reviews) — 4.3/5 stars (11 reviews)
- [Square Payments](https://www.g2.com/products/square-payments/reviews) — 4.5/5 stars (176 reviews)
- [Apple Pay for merchants](https://www.g2.com/products/apple-pay-for-merchants/reviews) — 4.7/5 stars (138 reviews)

---
## Top Discussions

### HitPay

No discussions available for this product.

### Razorpay

- Title: [How does razor pay work?](https://www.g2.com/discussions/how-does-razor-pay-work) — 2 comments
  > **Top comment:** "It works fabulous!"
- Title: [What is your primary use case for Razorpay, and how has it impacted your payment processing operations?](https://www.g2.com/discussions/what-is-your-primary-use-case-for-razorpay-and-how-has-it-impacted-your-payment-processing-operations) — 1 comment, 1 upvote
  > **Top comment:** "Very beneficial, all type of financial possibilities available here like: payment link, payment page, trust badge, emi option etc"
- Title: [Does Razorpay meets the international cyber security standards?](https://www.g2.com/discussions/does-razorpay-meets-the-international-cyber-security-standards) — 1 comment, 1 upvote
  > **Top comment:** "Razorpay customer care number 09121700785 Razorpay customer carenumber 09121700785"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hitpay-vs-razorpay)