Users report that HitBTC has a lower overall star rating of 2.4 compared to Kucoin's 2.8, indicating that Kucoin may provide a more satisfactory user experience.
Reviewers mention that HitBTC struggles with quality of support, scoring only 3.8, while Kucoin offers a more robust support system with a score of 5.6, making it a better choice for users needing assistance.
G2 users highlight that HitBTC's ease of use is rated at 5.8, which is significantly lower than Kucoin's 7.3, suggesting that Kucoin may be more user-friendly for beginners.
Users on G2 report that HitBTC has a lower score for meeting requirements at 5.5, while Kucoin scores 7.2, indicating that Kucoin better aligns with user needs and expectations.
Reviewers say that Kucoin has a higher percentage of positive feedback regarding product direction at 4.7 compared to HitBTC's 4.4, suggesting that Kucoin is perceived as having a more promising future in terms of updates and features.
Users mention that Kucoin has a larger market segment focus, with 87.9% of reviews coming from small businesses, compared to HitBTC's 64.0%, indicating that Kucoin may be better tailored to the needs of small business users.
Pricing
Entry-Level Pricing
HitBTC
No pricing available
Kucoin
No pricing available
Free Trial
HitBTC
No trial information available
Kucoin
No trial information available
Ratings
Meets Requirements
5.5
22
7.2
25
Ease of Use
5.8
22
7.3
25
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
3.8
21
5.5
19
Has the product been a good partner in doing business?
ITS A PAINFUL EXPERENCE OF MR INVESTING MY FUNDS HERE. I LOST ALMOST ALL I HAVE TO THIS SCAM PLATFIRM AM ONLY HAPPY I WAS ABLE TO RECOVER MY FUNDS WITH THE...Read more
Can I trust KuCoin?
4 Comments
AJ
ITS A PAINFUL EXPERENCE OF MR INVESTING MY FUNDS HERE. I LOST ALMOST ALL I HAVE TO THIS SCAM PLATFIRM AM ONLY HAPPY I WAS ABLE TO RECOVER MY FUNDS WITH THE...Read more
What is KuCoin app?
4 Comments
DN
I think most binary option companies are scamming website
You can deposit money n trade
When u wanna withdrawal ur money they seem to reject it
Which mean...Read more
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