# HireRight vs Zinc Comparison --- ## AI Generated Summary - **G2 reviewers report** that HireRight excels in providing a wide variety of background check products, which many users find beneficial for their organizations. They appreciate the **user-friendly interface** and the quick turnaround times, making the background check process straightforward and efficient. - **Users say** Zinc stands out for its **customizability** and competitive pricing, which appeals particularly to small companies. Reviewers highlight how easy it is to integrate with their ATS, enhancing the overall user experience and making it a reliable choice for background checks. - **According to verified reviews** , HireRight's implementation process is praised for its **intuitive onboarding** , allowing users to quickly get started with background checks. This ease of setup is a significant advantage for organizations looking to streamline their hiring processes. - **Reviewers mention** that Zinc offers a highly **intuitive platform** that simplifies the background check process, especially for international contractors. Users appreciate the seamless experience from start to finish, which is particularly beneficial for companies with diverse hiring needs. - **G2 reviewers highlight** that while HireRight has a solid reputation, it faces challenges in user support, with some users noting that the quality of support could be improved. In contrast, Zinc receives high marks for its **responsive customer service** , which users find helpful and reliable. - **Users report** that both platforms have their strengths, but Zinc's higher ratings in areas like **ease of use** and **quality of support** suggest it may be a better fit for those prioritizing a smooth user experience and responsive assistance. | | HireRight | Zinc | |---|---|---| | **Star Rating** | 3.9 out of 5 | 4.7 out of 5 | | **Total Reviews** | 197 | 183 | | **Largest Market Segment** | Mid-Market (46.5% of reviews) | Mid-Market (67.8% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### HireRight Pros: - Customer Support (9 reviews) - Background Checks (8 reviews) Cons: - Delays (6 reviews) - Process Delays (6 reviews) ### Zinc Pros: - Ease of Use (17 reviews) - Customer Support (9 reviews) Cons: - Poor Customer Support (6 reviews) - Geographical Limitations (2 reviews) --- ## Ratings Comparison | Rating | HireRight | Zinc | |---|---|---| | **Meets Requirements** | 8.2 (133 reviews) | 9.3 (140 reviews) | | **Ease of Use** | 8.4 (135 reviews) | 9.5 (143 reviews) | | **Ease of Setup** | 8.6 (78 reviews) | 9.4 (80 reviews) | | **Ease of Admin** | 8.4 (66 reviews) | 9.5 (77 reviews) | | **Quality of Support** | 7.3 (130 reviews) | 9.2 (128 reviews) | | **Has the product been a good partner in doing business?** | 8.7 (83 reviews) | 9.4 (76 reviews) | | **Product Direction (% positive)** | 6.9 (126 reviews) | 9.3 (120 reviews) | --- ## Pricing ### HireRight #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Zinc #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Background Check | Product | Score | Reviews | |---|---|---| | **HireRight** | 8.2/10 | 106 | | **Zinc** | 9.2/10 | 95 | #### Background Check Administration | Feature | HireRight | Zinc | |---|---|---| | **Screening and Assessments** | 8.2 (75 reviews) ✓ Verified | 9.4 (71 reviews) | | **Compliance** | 8.5 (45 reviews) ✓ Verified | 9.4 (55 reviews) | | **Dashboard** | 8.3 (48 reviews) ✓ Verified | 9.3 (63 reviews) | | **Tenant Screening** | Not enough data | Not enough data | | **Employment Screening** | Not enough data | Not enough data | | **Drug & Health Screenings** | Not enough data | Not enough data | #### Background Check Data | Feature | HireRight | Zinc | |---|---|---| | **Real-Time Tracking** | 8.1 (44 reviews) ✓ Verified | 9.4 (59 reviews) | | **Platform Search** | 8.1 (41 reviews) ✓ Verified | 9.1 (50 reviews) | | **Alerts and Notifications** | 8.0 (49 reviews) ✓ Verified | 9.0 (65 reviews) | | **Status Tracking** | Not enough data | Not enough data | | **Applicant Tracking** | Not enough data | Not enough data | #### Background Check Additional Functionality | Feature | HireRight | Zinc | |---|---|---| | **Integrations** | 8.5 (23 reviews) | 9.0 (59 reviews) | | **Mobility** | 8.0 (39 reviews) ✓ Verified | 9.3 (50 reviews) | | **Messaging** | 8.2 (37 reviews) ✓ Verified | 8.9 (38 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | | **Screening Services Integration** | Not enough data | Not enough data | #### AI Insight Check - Background Check | Feature | HireRight | Zinc | |---|---|---| | **Insight Check** | Not enough data | Not enough data | #### AI Investigation and Verification - Background Check | Feature | HireRight | Zinc | |---|---|---| | **Verification** | Not enough data | Not enough data | | **Employment Eligibility Verification** | Not enough data | Not enough data | | **Education Verification** | Not enough data | Not enough data | | **Data Verification** | Not enough data | Not enough data | | **Identity Verification** | Not enough data | Not enough data | #### Additional Functionality | Feature | HireRight | Zinc | |---|---|---| | **Assessment Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Employee Onboarding** | Not enough data | Not enough data | | **Batch Processing** | Not enough data | Not enough data | | **Reference Checking** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Records Management** | Not enough data | Not enough data | | **Fraud Detection** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Online Applications** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Candidate Profiles** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Job Application Management** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Summary Reports** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Historical Reporting** | Not enough data | Not enough data | | **Recruitment Management** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | ### Drug Testing | Product | Score | Reviews | |---|---|---| | **HireRight** | 8.2/10 | 13 | | **Zinc** | N/A | N/A | #### Drug Testing Administration | Feature | HireRight | Zinc | |---|---|---| | **Screening and Assessments** | 7.6 (13 reviews) | Not enough data | | **Compliance** | 8.1 (13 reviews) | Not enough data | | **Dashboard** | 8.3 (13 reviews) | Not enough data | | **Integrations** | 8.3 (12 reviews) | Not enough data | #### Drug Testing Data | Feature | HireRight | Zinc | |---|---|---| | **Real-Time Tracking** | 8.2 (13 reviews) | Not enough data | | **Alerts and Notifications** | 8.5 (13 reviews) | Not enough data | #### Drug Testing Additional Functionality | Feature | HireRight | Zinc | |---|---|---| | **Mobility** | 8.3 (12 reviews) | Not enough data | | **Messaging** | 8.1 (13 reviews) | Not enough data | | **Payment** | 8.3 (11 reviews) | Not enough data | ### Reference Check | Product | Score | Reviews | |---|---|---| | **HireRight** | 9.2/10 | 14 | | **Zinc** | 9.2/10 | 60 | #### Platform Content | Feature | HireRight | Zinc | |---|---|---| | **Templates** | 8.5 (9 reviews) | 8.7 (43 reviews) | | **Automated** | 9.3 (9 reviews) | 9.4 (54 reviews) | | **Customizable Reports** | 9.2 (10 reviews) | 8.9 (45 reviews) | #### Platform Basics | Feature | HireRight | Zinc | |---|---|---| | **Optimization** | 8.7 (9 reviews) | 9.3 (44 reviews) | | **Interoperability** | 9.8 (9 reviews) | 8.9 (41 reviews) | | **Performance** | 9.3 (9 reviews) | 9.4 (47 reviews) | #### Platform Additional Functionality | Feature | HireRight | Zinc | |---|---|---| | **Integrations** | 9.6 (9 reviews) | 9.0 (44 reviews) | | **Identity verification** | 9.2 (10 reviews) | 9.5 (49 reviews) | | **Fraud detection** | 8.5 (10 reviews) | Feature Not Available | | **Custom branding** | 9.6 (9 reviews) | 9.1 (38 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | #### Platform Data | Feature | HireRight | Zinc | |---|---|---| | **Visualization** | 8.9 (9 reviews) | 9.3 (44 reviews) | | **Security and Compliance** | 9.5 (10 reviews) | 9.5 (43 reviews) | | **Alerts and Notifications** | 9.4 (11 reviews) | 9.1 (45 reviews) | | **GDPR Compliant** | 9.7 (10 reviews) | 9.7 (45 reviews) | | **Real-Time Notifications** | Not enough data | Not enough data | #### Additional Functionality | Feature | HireRight | Zinc | |---|---|---| | **Status Tracking** | Not enough data | Not enough data | | **Candidate Scoring** | Not enough data | Not enough data | | **Survey Library** | Not enough data | Not enough data | | **Background Screening** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Reference Request Automation** | Not enough data | Not enough data | | **Reference Checking** | Not enough data | Not enough data | | **Recruitment Management** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Applicant Tracking** | Not enough data | Not enough data | | **Email/Online** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Referral Tracking** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Survey Builder** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Email Reminders** | Not enough data | Not enough data | | **Bulk Reference Request** | Not enough data | Not enough data | ### Recruiting | Product | Score | Reviews | |---|---|---| | **HireRight** | N/A | N/A | | **Zinc** | N/A | N/A | #### Generative AI | Feature | HireRight | Zinc | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | ### SAP Store | Product | Score | Reviews | |---|---|---| | **HireRight** | N/A | N/A | | **Zinc** | N/A | N/A | #### Agentic AI - SAP Store | Feature | HireRight | Zinc | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Pre-Employment Screening | Product | Score | Reviews | |---|---|---| | **HireRight** | N/A | N/A | | **Zinc** | N/A | N/A | #### Platform | Feature | HireRight | Zinc | |---|---|---| | **Customization ** | Not enough data | Not enough data | | **Integration APIs** | Not enough data | Not enough data | | **Internationalization** | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Training Management** | Not enough data | Not enough data | | **Goal Management** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **Action Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Benefits Dashboard** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Recruitment Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Training Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | | **Orientation Workflow Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **HR Management** | Not enough data | Not enough data | | **Help Desk Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Payroll Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Job Description Management** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Assessment Management** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Third-Party Integration** | Not enough data | Not enough data | | **Initiative Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Community Management** | Not enough data | Not enough data | | **Employee Referral Management** | Not enough data | Not enough data | | **Candidate Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Advertising Management** | Not enough data | Not enough data | | **Application Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Job Management** | Not enough data | Not enough data | | **Discount Management** | Not enough data | Not enough data | | **Pipeline Management** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Job Management** | Not enough data | Not enough data | | **Data Storage Management** | Not enough data | Not enough data | | **Compensation Management** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | | **Job Application Management** | Not enough data | Not enough data | | **HR Management** | Not enough data | Not enough data | | **Competency Management** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Job Description Management** | Not enough data | Not enough data | | **Evaluation Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Background Check Software](https://www.g2.com/categories/background-check), [Reference Check Software](https://www.g2.com/categories/reference-check) **Unique to HireRight (2):** [Drug Testing Software](https://www.g2.com/categories/drug-testing), [SAP Store Software](https://www.g2.com/categories/sap-store) --- ## Reviewer Demographics ### By Company Size | Segment | HireRight | Zinc | |---|---|---| | **Small-Business** | 8.7% | 21.7% | | **Mid-Market** | 46.5% | 67.8% | | **Enterprise** | 44.8% | 10.6% | ### By Industry #### HireRight - **Transportation/Trucking/Railroad:** 9.2% - **Hospital & Health Care:** 6.9% - **Higher Education:** 6.4% - **Human Resources:** 5.8% - **Information Technology and Services:** 5.2% - **Staffing and Recruiting:** 5.2% - **Financial Services:** 5.2% - **Computer Software:** 3.5% - **Retail:** 3.5% - **Manufacturing:** 2.9% - **Other:** 46.2% #### Zinc - **Information Technology and Services:** 17.9% - **Financial Services:** 15.1% - **Computer Software:** 13.4% - **Oil & Energy:** 3.4% - **Health, Wellness and Fitness:** 3.4% - **Marketing and Advertising:** 2.8% - **Human Resources:** 2.8% - **Accounting:** 2.8% - **Education Management:** 2.2% - **Staffing and Recruiting:** 2.2% - **Other:** 34.1% --- ## Alternatives ### Alternatives to HireRight - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) — 4.7/5 stars (513 reviews) - [Checkr](https://www.g2.com/products/checkr/reviews) — 4.5/5 stars (456 reviews) - [GoodHire (a Checkr company)](https://www.g2.com/products/goodhire-a-checkr-company/reviews) — 4.6/5 stars (280 reviews) - [First Advantage](https://www.g2.com/products/first-advantage/reviews) — 3.4/5 stars (111 reviews) - [Accurate Background](https://www.g2.com/products/accurate-background-accurate-background/reviews) — 4.5/5 stars (96 reviews) - [Cisive](https://www.g2.com/products/cisive-cisive/reviews) — 4.7/5 stars (116 reviews) - [Certn](https://www.g2.com/products/certn/reviews) — 4.7/5 stars (206 reviews) - [DISA Global Solutions](https://www.g2.com/products/disa-global-solutions/reviews) — 4.6/5 stars (107 reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) — 4.6/5 stars (6933 reviews) - [Hireology](https://www.g2.com/products/hireology/reviews) — 4.5/5 stars (1388 reviews) ### Alternatives to Zinc - [First Advantage](https://www.g2.com/products/first-advantage/reviews) — 3.4/5 stars (111 reviews) - [Checkr](https://www.g2.com/products/checkr/reviews) — 4.5/5 stars (456 reviews) - [Certn](https://www.g2.com/products/certn/reviews) — 4.7/5 stars (206 reviews) - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) — 4.7/5 stars (513 reviews) - [Veremark](https://www.g2.com/products/veremark/reviews) — 4.3/5 stars (40 reviews) - [Xref](https://www.g2.com/products/xref-xref/reviews) — 4.6/5 stars (503 reviews) - [HiPeople](https://www.g2.com/products/hipeople/reviews) — 4.6/5 stars (1066 reviews) - [Hireology](https://www.g2.com/products/hireology/reviews) — 4.5/5 stars (1388 reviews) - [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) — 4.7/5 stars (6219 reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) — 4.6/5 stars (6933 reviews) --- ## Top Discussions ### HireRight - Title: [Is HireRight a good company?](https://www.g2.com/discussions/is-hireright-a-good-company) — 1 comment > **Top comment:** "Noooooo" - Title: [Does HireRight verify education?](https://www.g2.com/discussions/does-hireright-verify-education) — 1 comment > **Top comment:** "No they did not" - Title: [What does HireRight check for?](https://www.g2.com/discussions/what-does-hireright-check-for) — 1 comment > **Top comment:** "Selling your information to people " - Title: [Why do you ask for documents when you don't review them?](https://www.g2.com/discussions/why-do-you-ask-for-documents-when-you-don-t-review-them) — 1 comment, 1 upvote > **Top comment:** "Had the same issue with this company - four different certificates/grades transcripts were submitted on four different occasions, but the researcher seemed..." ### Zinc - Title: [Can I access my references?](https://www.g2.com/discussions/can-i-access-my-references) — 1 comment, 2 upvotes > **Top comment:** "Hi Margaret, thanks for the review. You can see your references by going to your profile page: https://app.zincwork.com/profile If you have any other..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hireright-vs-zinc-work)