Compare Highlight and User Interviews 
At a Glance
Market Segments
Small-Business (44.8% of reviews)
Small-Business (52.7% of reviews)
Entry-Level Pricing
No pricing available
$49.00
Highlight
Star Rating
(29)4.6 out of 5
Market Segments
Small-Business (44.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HighlightUser Interviews
Star Rating
(1,046)4.6 out of 5
Market Segments
Small-Business (52.7% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that User Interviews excels in user satisfaction, with many praising its intuitive interface and efficient customer support. Users have highlighted how easy it is to navigate the platform, making it a reliable choice for gathering user feedback.
- According to verified reviews, Highlight is recognized for its personalized attention and knowledgeable team. Users appreciate the effort the Highlight team puts into understanding their business needs, which helps in delivering valuable insights.
- Reviewers mention that User Interviews has a significantly higher number of reviews, indicating a broader user base and more reliable feedback. This extensive user engagement suggests that many find it a dependable tool for conducting user research.
- Users say that while Highlight offers a strong research methodology, they sometimes face challenges with the overall user experience. Some users have noted that the platform could benefit from a more streamlined interface to enhance usability.
- Reviewers highlight that User Interviews provides a straightforward setup process, which many find to be non-problematic and efficient. This ease of onboarding is a significant advantage for teams looking to quickly implement user research initiatives.
- According to recent feedback, while Highlight has a strong focus on quality output, some users feel that it lacks the robust feature set that User Interviews offers, particularly in areas like collaboration and analytics, which are crucial for comprehensive user research.
Pricing
Entry-Level Pricing
Highlight
No pricing availableUser Interviews
Recruit Pay As You Go
$49.00
For teams doing occasional research.
- Access to 5 million+ participants
- Rich targeting & screening
- Scheduling automation
Free Trial
Highlight
No trial information availableUser Interviews
Free Trial is available
Ratings
Meets Requirements
9.3
23
8.9
572
Ease of Use
8.8
23
9.0
591
Ease of Setup
9.0
8
8.6
209
Ease of Admin
Not enough data
9.0
115
Quality of Support
9.6
23
9.1
525
Has the product been a good partner in doing business?
Not enough data
9.1
115
Product Direction (% positive)
10.0
20
9.3
587
Features by Category
User Response Methods
8.8
17
7.5
223
|
Verified
8.4
15
6.2
193
7.6
14
8.2
223
8.1
15
5.9
190
8.3
15
6.6
202
Participant Selection
Feature Not Available
6.9
195
Feature Not Available
4.9
48
7.6
12
6.0
187
9.0
14
8.1
215
|
Verified
Insights
8.4
16
6.7
188
|
Verified
8.9
16
6.9
197
|
Verified
8.0
14
6.7
196
|
Verified
Generative AI
7.4
9
4.9
74
Survey Management
Not enough data
8.3
179
Not enough data
8.5
226
Not enough data
8.2
170
Not enough data
8.6
188
Survey Customization
Not enough data
7.7
160
Not enough data
8.0
161
Not enough data
7.9
165
Not enough data
Feature Not Available
Survey Insights
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
147
Not enough data
8.5
162
Agentic AI - Survey
Not enough data
5.2
10
Not enough data
6.2
10
Not enough data
7.4
11
Reviews
Reviewers' Company Size
Highlight
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
User Interviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
37.9%
Food & Beverages
34.5%
Market Research
17.2%
Health, Wellness and Fitness
3.4%
Cosmetics
3.4%
Other
3.4%
Information Technology and Services
11.0%
Computer Software
9.5%
Market Research
8.4%
Financial Services
5.5%
Research
4.4%
Other
61.2%
Discussions
Highlight has no discussions with answers
How many user interviews should you do?
2 Comments
ID
as many as your knowledge/data set would benefitRead more
What do user interviews pay?
2 Comments
LR
User interviews is one of the best apps I have ever participated in. 90 9% of the time you are giving your own choice of what gift card you would like and...Read more
Why is a user interview important?
1 Comment
BM
Because individual user stories come together to help us understand the big picture on how to create and improve products and services.Read more
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