# HighLevel vs Thryv Comparison
---
## AI Generated Summary
- **G2 reviewers report** that HighLevel excels in providing a comprehensive suite of tools for marketing and CRM needs, making it a great value for small businesses. Users appreciate its ability to automate follow-ups and track responses, which streamlines their marketing efforts significantly.
- **Users say** that Thryv offers a user-friendly interface that simplifies navigation and enhances productivity. Many find its features for managing customers, appointments, and payments particularly helpful, allowing them to keep everything organized in one place.
- **According to verified reviews** , HighLevel's onboarding process is highly praised, with users noting the support from onboarding specialists who help answer questions and ensure a smooth setup. This level of support can be crucial for businesses looking to implement new software quickly.
- **Reviewers mention** that while Thryv has strong automation capabilities, some users feel it could improve in terms of customization options to better fit their specific workflows. This can be a limitation for businesses with unique operational needs.
- **Users highlight** that HighLevel's robust feature set, including campaign management and lead nurturing, makes it a powerful tool once users become familiar with it. This adaptability is a significant advantage for businesses looking to scale their marketing efforts.
- **G2 reviewers indicate** that Thryv's pricing is on the higher side compared to HighLevel, which starts at a more accessible entry-level price. This difference can be a deciding factor for small businesses with tighter budgets looking for effective marketing solutions.



| | HighLevel | Thryv | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 642 | 2,009 | 
| **Largest Market Segment** | Small-Business (94.5% of reviews) | Small-Business (90.3% of reviews) | 
| **Entry Level Price** | $97.00 Per Month | Starting at $255.00 Per Month | 

---
## Top Pros & Cons

### HighLevel

Pros:
- Features (156 reviews)
- Helpful (140 reviews)

Cons:
- Learning Curve (141 reviews)
- Missing Features (91 reviews)

### Thryv

Pros:
- Ease of Use (102 reviews)
- Automation (90 reviews)

Cons:
- Missing Features (60 reviews)
- Learning Curve (50 reviews)

---
## Ratings Comparison
| Rating | HighLevel | Thryv | 
|---|---|---|
  | **Meets Requirements** | 8.7 (222 reviews) | 8.4 (1563 reviews) | 
  | **Ease of Use** | 7.8 (561 reviews) | 7.5 (1586 reviews) | 
  | **Ease of Setup** | 7.4 (350 reviews) | 7.2 (938 reviews) | 
  | **Ease of Admin** | 8.0 (164 reviews) | 7.9 (908 reviews) | 
  | **Quality of Support** | 8.2 (216 reviews) | 8.5 (1545 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (157 reviews) | 8.5 (903 reviews) | 
  | **Product Direction (% positive)** | 9.0 (215 reviews) | 7.9 (1526 reviews) | 

---
## Pricing

### HighLevel

#### Entry-Level Pricing

Plan: Starter

Price: $97.00 Per Month

Description: All the tools you need to grow your businesses online with unlimited Users, unlimited Contacts, and a suite of AI tools!

Key Features:
- CRM
- Email & SMS Marketing
- Funnel & Website Builders

[Browse all 2 editions](https://www.g2.com/products/highlevel/pricing)

#### Free Trial

Yes

### Thryv

#### Entry-Level Pricing

Plan: Thryv Marketing Center

Price: Starting at $255.00 Per Month

Description: For local marketing and ads.

Key Features:
- Social Media Management
- Enhanced Local Listings
- Online Review Management

[Browse all 2 editions](https://www.g2.com/products/thryv/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.4/10 | 181 |
| **Thryv** | 7.8/10 | 585 |

#### Sales Force Automation

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Contact & Account Management** | 8.9 (118 reviews) | 8.5 (458 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | 9.1 (119 reviews) | 7.9 (406 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.4 (112 reviews) | 8.1 (433 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.5 (83 reviews) | 7.2 (257 reviews) | 
| **Desktop Integration** | 8.8 (98 reviews) | 8.1 (391 reviews) ✓ Verified | 
| **Product & Price List Management** | 8.3 (84 reviews) | 7.8 (335 reviews) ✓ Verified | 
| **Quote & Order Management** | 7.9 (81 reviews) | 7.7 (317 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.1 (89 reviews) | 7.7 (342 reviews) | 

#### Marketing Automation

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Email Marketing** | 9.1 (122 reviews) | 8.7 (463 reviews) ✓ Verified | 
| **Campaign Management** | 9.1 (109 reviews) | 8.7 (450 reviews) ✓ Verified | 
| **Lead Management** | 9.1 (116 reviews) | 8.4 (442 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 8.3 (99 reviews) | 7.7 (357 reviews) ✓ Verified | 

#### Customer Support

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Case Management** | 8.0 (93 reviews) | 7.7 (351 reviews) | 
| **Customer Support Portal** | Feature Not Available | 8.0 (386 reviews) ✓ Verified | 
| **Knowledge Base** | Feature Not Available | 8.0 (396 reviews) ✓ Verified | 
| **Call Center Features** | 8.1 (98 reviews) | 7.5 (341 reviews) | 
| **Support Analytics** | 8.2 (92 reviews) | 7.8 (343 reviews) | 

#### Reporting & Analytics

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Reporting** | 8.4 (97 reviews) | 7.9 (412 reviews) ✓ Verified | 
| **Dashboards** | 8.3 (107 reviews) | 8.2 (458 reviews) ✓ Verified | 
| **Forecasting** | Feature Not Available | 7.2 (324 reviews) | 

#### Mobile & Social

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Social Collaboration Features** | 8.0 (88 reviews) | 7.8 (181 reviews) ✓ Verified | 
| **Social Network Integration** | 8.3 (103 reviews) | 8.1 (200 reviews) ✓ Verified | 
| **Mobile User Support** | 7.7 (89 reviews) | 7.6 (340 reviews) ✓ Verified | 

#### Platform

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Customization** | 8.5 (110 reviews) | 8.1 (317 reviews) ✓ Verified | 
| **Workflow Capability** | 9.0 (110 reviews) | 8.3 (303 reviews) | 
| **User, Role, and Access Management** | 8.6 (99 reviews) | 8.5 (330 reviews) ✓ Verified | 
| **Internationalization** | 8.1 (85 reviews) | 7.5 (229 reviews) | 
| **Sandbox / Test Environments** | Feature Not Available | 7.6 (245 reviews) | 
| **Document & Content Mgmt.** | 8.3 (82 reviews) | 7.8 (275 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.4 (103 reviews) | 8.4 (340 reviews) ✓ Verified | 
| **Output Document Generation** | 7.8 (82 reviews) | 7.6 (266 reviews) | 

#### Integration

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Data Import & Export Tools** | 8.5 (86 reviews) | 8.0 (314 reviews) ✓ Verified | 
| **Integration APIs** | 8.3 (91 reviews) | 8.0 (303 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 8.1 (78 reviews) | 7.9 (275 reviews) ✓ Verified | 

#### Generative AI

| Feature | HighLevel | Thryv | 
|---|---|---|
| **AI Text Generation** | 8.5 (64 reviews) | 6.6 (111 reviews) | 

#### Agentic AI - CRM

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (24 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (21 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (23 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (20 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (23 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (20 reviews) | Not enough data | 
| **Decision Making** | 8.3 (20 reviews) | 6.3 (5 reviews) | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.5/10 | 125 |
| **Thryv** | 7.8/10 | 683 |

#### Email Marketing

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Building and Personalizing Emails** | 8.9 (93 reviews) | 8.4 (575 reviews) ✓ Verified | 
| **Sending Outbound Emails** | 8.7 (89 reviews) | 8.5 (562 reviews) ✓ Verified | 
| **Manage Email Deliverability** | 8.4 (86 reviews) | 8.2 (548 reviews) ✓ Verified | 
| **Automated Email Responses** | 8.8 (92 reviews) | 8.6 (549 reviews) ✓ Verified | 

#### Online Marketing

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Landing Pages and Forms** | 8.8 (96 reviews) | 7.9 (516 reviews) ✓ Verified | 
| **Dynamic Content** | 8.7 (80 reviews) | 7.9 (463 reviews) ✓ Verified | 
| **A/B Testing** | 8.6 (81 reviews) | 7.2 (365 reviews) ✓ Verified | 
| **Mobile Optimized** | 8.2 (88 reviews) | 7.6 (481 reviews) ✓ Verified | 
| **Search Tracking and Optimization** | Feature Not Available | 7.6 (379 reviews) | 

#### Lead Management

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Marketing Lead Database** | 8.8 (79 reviews) | 8.3 (492 reviews) ✓ Verified | 
| **Data Quality Management** | 8.5 (70 reviews) | 8.1 (471 reviews) ✓ Verified | 
| **Segmentation** | 8.8 (76 reviews) | 8.4 (479 reviews) ✓ Verified | 
| **Lead Scoring and Grading** | 8.3 (75 reviews) | 7.9 (403 reviews) ✓ Verified | 
| **Lead Nurturing** | 8.8 (85 reviews) | 8.4 (479 reviews) ✓ Verified | 
| **Online Behavior Tracking** | 8.1 (76 reviews) | 7.7 (411 reviews) ✓ Verified | 
| **Automated Alerts and Tasks** | 8.8 (78 reviews) | 8.3 (477 reviews) ✓ Verified | 
| **CRM Lead Integration** | 9.1 (83 reviews) | 8.3 (480 reviews) ✓ Verified | 

#### Campaign Management

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Program Management** | Feature Not Available | 8.2 (456 reviews) ✓ Verified | 
| **Event / Webinar Marketing** | 8.5 (77 reviews) | 8.1 (409 reviews) | 
| **Calendaring** | 8.8 (91 reviews) | 7.9 (374 reviews) ✓ Verified | 
| **Budgeting** | Feature Not Available | 7.2 (324 reviews) | 

#### Social

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Social Listening** | Feature Not Available | 7.1 (309 reviews) ✓ Verified | 
| **Social Sharing** | Feature Not Available | 7.6 (346 reviews) ✓ Verified | 
| **Social Campaigns** | 8.6 (78 reviews) | 7.6 (338 reviews) ✓ Verified | 
| **Social Media Engagement** | Feature Not Available | 7.4 (332 reviews) ✓ Verified | 
| **Social Media Advertising** | 8.6 (80 reviews) | 7.3 (319 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Basic Reporting** | 8.8 (88 reviews) | 8.0 (518 reviews) ✓ Verified | 
| **Web Analytics** | 8.5 (80 reviews) | 7.5 (404 reviews) ✓ Verified | 
| **ROI Analytics** | 8.4 (79 reviews) | 7.3 (372 reviews) ✓ Verified | 
| **Revenue Analytics** | 8.3 (77 reviews) | 7.5 (363 reviews) ✓ Verified | 
| **SEO / Keyword Analytics** | Feature Not Available | 6.9 (330 reviews) | 

#### Platform

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Customization ** | 8.6 (82 reviews) | 7.9 (387 reviews) ✓ Verified | 
| **Workflow Capability** | 8.9 (85 reviews) | 8.0 (352 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.7 (82 reviews) | 8.2 (379 reviews) ✓ Verified | 
| **Internationalization** | 8.0 (62 reviews) | 7.3 (263 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Feature Not Available | 7.5 (267 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.4 (77 reviews) | 8.2 (376 reviews) ✓ Verified | 
| **Output Document Generation** | Feature Not Available | 7.4 (296 reviews) ✓ Verified | 

#### Agentic AI - Marketing Automation

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (14 reviews) | Not enough data | 
| **Multi-step Planning** | 8.2 (13 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (13 reviews) | Not enough data | 
| **Adaptive Learning** | 7.6 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (12 reviews) | Not enough data | 
| **Decision Making** | 8.1 (12 reviews) | Not enough data | 

#### Integration

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (76 reviews) | 8.0 (370 reviews) ✓ Verified | 
| **Integration APIs** | 8.2 (76 reviews) | 7.8 (344 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 8.4 (72 reviews) | 7.8 (340 reviews) ✓ Verified | 

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.3/10 | 11 |
| **Thryv** | N/A | N/A |

#### Messenger

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Sequencing** | 9.2 (6 reviews) | Not enough data | 
| **AI** | 8.1 (9 reviews) | Not enough data | 
| **Live Chat** | 8.5 (8 reviews) | Not enough data | 
| **Customization Interface** | 7.6 (7 reviews) | Not enough data | 

#### Channels

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Social Media** | 9.6 (8 reviews) | Not enough data | 
| **Website** | 9.6 (8 reviews) | Not enough data | 
| **Text Message (SMS)** | 9.6 (8 reviews) | Not enough data | 
| **Voice Assistants** | 7.7 (8 reviews) | Not enough data | 
| **Other** | 7.2 (6 reviews) | Not enough data | 

#### Customers

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Targeting** | 9.0 (7 reviews) | Not enough data | 
| **Profiles** | 9.2 (8 reviews) | Not enough data | 
| **Analytics** | 9.2 (8 reviews) | Not enough data | 
| **Lead Gathering** | 9.4 (8 reviews) | Not enough data | 
| **Sales Conversion** | 8.8 (8 reviews) | Not enough data | 

#### Agentic AI - Conversational Marketing

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | 6.3 (5 reviews) | Not enough data | 
| **Multi-step Planning** | 6.3 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (5 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | 6.3 (5 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Thryv** | N/A | N/A |

#### Lead Generation

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Email Template Builder

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Thryv** | 7.1/10 | 116 |

#### Templates

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Text and Themes** | Not enough data | 7.6 (104 reviews) | 
| **Stock Images** | Not enough data | 6.4 (87 reviews) | 
| **Proofing** | Not enough data | 6.8 (87 reviews) | 
| **Mobile Responsive** | Not enough data | 7.4 (95 reviews) | 

#### Edit

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Pre-Made** | Not enough data | 7.4 (93 reviews) | 
| **Build** | Not enough data | 7.9 (102 reviews) | 
| **HTML** | Not enough data | 7.5 (88 reviews) | 

#### Logistics

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Analytics** | Not enough data | 7.3 (96 reviews) | 
| **Issues** | Not enough data | 7.1 (92 reviews) | 
| **Integrations** | Not enough data | 7.6 (93 reviews) | 
| **Shareable Link** | Not enough data | 7.7 (90 reviews) | 

#### Generative AI

| Feature | HighLevel | Thryv | 
|---|---|---|
| **AI Text Generation** | Not enough data | 5.5 (48 reviews) | 
| **AI Text Summarization** | Not enough data | 5.5 (48 reviews) | 

#### Agentic AI - Email Template Builder

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.5/10 | 77 |
| **Thryv** | N/A | N/A |

#### Text Messaging

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Bulk SMS** | 9.1 (63 reviews) | Not enough data | 
| **Two-Way Text Messaging** | 9.4 (62 reviews) | Not enough data | 
| **Text Scheduler** | 9.2 (59 reviews) | Not enough data | 
| **Automatic Replies** | 9.2 (62 reviews) | Not enough data | 
| **Automatic URL Shortening** | Feature Not Available | Not enough data | 
| **MMS Marketing** | 8.7 (55 reviews) | Not enough data | 
| **Personalization** | 8.8 (58 reviews) | Not enough data | 
| **Transactional SMS** | 8.7 (60 reviews) | Not enough data | 

#### SMS Platform

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Reporting** | 8.8 (57 reviews) | Not enough data | 
| **Automation** | 9.1 (64 reviews) | Not enough data | 
| **White Label** | 9.1 (62 reviews) | Not enough data | 
| **Text-to-Landline** | 7.1 (47 reviews) | Not enough data | 
| **Short Codes** | 8.1 (46 reviews) | Not enough data | 
| **API Integration** | 8.6 (56 reviews) | Not enough data | 

#### Agentic AI - SMS Marketing

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (9 reviews) | Not enough data | 
| **Multi-step Planning** | 8.3 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 8.7 (9 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (9 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (8 reviews) | Not enough data | 
| **Decision Making** | 8.1 (8 reviews) | Not enough data | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.2/10 | 15 |
| **Thryv** | N/A | N/A |

#### Channels

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Multi-Channel Coverage** | 8.5 (12 reviews) | Not enough data | 
| **Open Listening** | 7.7 (10 reviews) | Not enough data | 
| **Physical Media** | 7.4 (9 reviews) | Not enough data | 

#### Design

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Communications Strategy Development** | 8.3 (9 reviews) | Not enough data | 
| **Create Content** | 7.9 (12 reviews) | Not enough data | 
| **Personalization** | 9.0 (10 reviews) | Not enough data | 
| **Inbound Identification** | 8.0 (9 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.3 (9 reviews) | Not enough data | 

#### Generative AI

| Feature | HighLevel | Thryv | 
|---|---|---|
| **AI Text Generation** | 8.2 (10 reviews) | Not enough data | 
| **AI Text Summarization** | 8.1 (9 reviews) | Not enough data | 

### Shared Inbox

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.4/10 | 6 |
| **Thryv** | N/A | N/A |

#### Productivity Tools

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Notes** | Not enough data | Not enough data | 
| **Internal Discussion** | Not enough data | Not enough data | 
| **Assignments and Tasks** | 8.0 (5 reviews) | Not enough data | 
| **Workflows** | 8.9 (6 reviews) | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Integrations** | 8.0 (5 reviews) | Not enough data | 
| **Tagging System** | 8.3 (6 reviews) | Not enough data | 

#### Analytics

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Trends** | 8.3 (5 reviews) | Not enough data | 
| **Performance Tracking** | 8.7 (5 reviews) | Not enough data | 
| **Email Tracking** | 8.7 (5 reviews) | Not enough data | 

#### Agentic AI - Shared Inbox

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Local Listing Management

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Thryv** | 8.6/10 | 139 |

#### Listing Management

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Network Directory** | Not enough data | 8.7 (111 reviews) ✓ Verified | 
| **Data Aggregators** | Not enough data | 8.5 (98 reviews) ✓ Verified | 
| **Duplicate Monitoring** | Not enough data | 8.4 (99 reviews) ✓ Verified | 
| **Optimization** | Not enough data | 8.7 (109 reviews) ✓ Verified | 

#### Performance

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Real-Time Updates** | Not enough data | 8.7 (117 reviews) ✓ Verified | 
| **Analytics** | Not enough data | 8.7 (120 reviews) ✓ Verified | 

### Payment Processing

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Thryv** | 8.8/10 | 80 |

#### Payment Processing

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Encryption** | Not enough data | 8.9 (55 reviews) | 
| **Credit Card Processing** | Not enough data | 9.2 (64 reviews) | 
| **Mobile Payments** | Not enough data | 9.3 (60 reviews) | 
| **Digital Wallet Integration** | Not enough data | 8.8 (53 reviews) | 

#### Administration

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | 8.9 (55 reviews) | 
| **E-commerce Integration** | Not enough data | 8.8 (46 reviews) | 
| **Processing Fees** | Not enough data | 8.1 (61 reviews) | 
| **POS Integration** | Not enough data | Feature Not Available | 
| **Omnichannel** | Not enough data | 8.5 (50 reviews) | 
| **Levels 1 & 2** | Not enough data | Feature Not Available | 
| **Level 3** | Not enough data | Feature Not Available | 

#### Payment Options

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Multi-Currency** | Not enough data | 8.5 (45 reviews) | 
| **Online payment portal** | Not enough data | 9.4 (63 reviews) | 

#### Security

| Feature | HighLevel | Thryv | 
|---|---|---|
| **POS Verification** | Not enough data | Feature Not Available | 

#### Platform

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Accounting integration** | Not enough data | 8.5 (50 reviews) | 
| **E-commerce Integration** | Not enough data | 8.6 (44 reviews) | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Thryv** | 8.6/10 | 203 |

#### Content & Collaboration

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Content Calendar** | Not enough data | 8.9 (141 reviews) | 
| **Content Library** | Not enough data | 8.3 (140 reviews) | 
| **Shared Inbox** | Not enough data | 8.3 (124 reviews) | 
| **Approval Workflows** | Not enough data | 8.0 (116 reviews) | 
| **Users and Permissions** | Not enough data | 8.4 (127 reviews) | 
| **Content Creation** | Not enough data | 8.7 (110 reviews) | 

#### Social Management

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Social Analytics** | Not enough data | 8.8 (160 reviews) | 
| **Social Publishing** | Not enough data | 9.0 (173 reviews) | 
| **Campaign Optimization** | Not enough data | 8.8 (166 reviews) | 
| **Social Engagement** | Not enough data | 8.9 (165 reviews) | 
| **Social Ads** | Not enough data | Feature Not Available | 
| **Campaign Planning** | Not enough data | 8.5 (110 reviews) | 
| **Hashtag Capabilites** | Not enough data | 8.6 (52 reviews) | 

#### Agentic AI - Social Media Management

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.8/10 | 10 |
| **Thryv** | N/A | N/A |

#### Responses

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Personalization** | 9.2 (8 reviews) | Not enough data | 
| **Route To Human** | 9.4 (9 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | 7.5 (8 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Sales Follow-Up** | 8.9 (9 reviews) | Not enough data | 
| **Customer Interaction Automation** | 9.2 (8 reviews) | Not enough data | 
| **Lead Generation** | 9.2 (8 reviews) | Not enough data | 
| **Document Processing** | 8.5 (8 reviews) | Not enough data | 
| **Feedback Collection** | 9.2 (8 reviews) | Not enough data | 

#### Platform

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Conversation Editor** | 8.8 (8 reviews) | Not enough data | 
| **Integration** | 9.2 (8 reviews) | Not enough data | 
| **Human-In-The-Loop** | 9.2 (8 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Independent Decision Making** | 8.1 (8 reviews) | Not enough data | 
| **Adaptive Responses** | 8.8 (8 reviews) | Not enough data | 
| **Task Execution** | 8.3 (8 reviews) | Not enough data | 
| **Problem Solving** | 8.3 (8 reviews) | Not enough data | 

#### Generative AI

| Feature | HighLevel | Thryv | 
|---|---|---|
| **AI Text Generation** | 8.5 (8 reviews) | Not enough data | 
| **AI Text Summarization** | 8.5 (8 reviews) | Not enough data | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.9/10 | 9 |
| **Thryv** | N/A | N/A |

#### Responses

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Customization** | 9.5 (7 reviews) | Not enough data | 
| **Control** | 7.3 (5 reviews) | Not enough data | 
| **Route To Human** | 9.5 (7 reviews) | Not enough data | 
| **Menu bars** | 9.5 (7 reviews) | Not enough data | 
| **Drip sequences** | 9.5 (7 reviews) | Not enough data | 

#### Platform

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Live chat** | 8.6 (7 reviews) | Not enough data | 
| **Integrations** | 9.3 (7 reviews) | Not enough data | 
| **Branding** | 8.6 (7 reviews) | Not enough data | 
| **Analytics** | 8.6 (7 reviews) | Not enough data | 
| **A/B testing** | 8.3 (7 reviews) | Not enough data | 
| **Role-based access** | 9.5 (7 reviews) | Not enough data | 
| **Collection of information** | 9.5 (7 reviews) | Not enough data | 

#### Generative AI

| Feature | HighLevel | Thryv | 
|---|---|---|
| **AI Text Generation** | 8.8 (8 reviews) | Not enough data | 
| **AI Text Summarization** | 8.6 (7 reviews) | Not enough data | 

### Landing Page Builders

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Thryv** | 7.3/10 | 72 |

#### Page Customization

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Drag and Drop** | Not enough data | 8.0 (63 reviews) | 
| **Templates** | Not enough data | 7.7 (67 reviews) | 
| **Advanced Customization** | Not enough data | 7.3 (61 reviews) | 
| **Content Library** | Not enough data | 7.4 (61 reviews) | 

#### Page Optimization

| Feature | HighLevel | Thryv | 
|---|---|---|
| **A/B Testing** | Not enough data | 7.1 (45 reviews) | 
| **Mobile Responsive** | Not enough data | 7.4 (58 reviews) | 
| **Web Analytics** | Not enough data | 6.8 (47 reviews) | 
| **SEO** | Not enough data | 6.1 (43 reviews) | 

#### Integrations

| Feature | HighLevel | Thryv | 
|---|---|---|
| **E-Commerce Integration** | Not enough data | 7.2 (55 reviews) | 
| **Email Marketing Integration** | Not enough data | 8.4 (61 reviews) | 
| **Domain Integration** | Not enough data | 7.6 (54 reviews) | 

#### Generative AI

| Feature | HighLevel | Thryv | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.6 (18 reviews) | 

#### Agentic AI - Landing Page Builders

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Thryv** | 7.7/10 | 112 |

#### Lead Monitoring

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Features** | Not enough data | 8.2 (98 reviews) | 
| **Performance** | Not enough data | 8.0 (93 reviews) | 
| **Identification** | Not enough data | 7.1 (81 reviews) | 

#### Agentic AI - Lead Capture

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Capture

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Mobile** | Not enough data | 7.4 (84 reviews) | 
| **Websites** | Not enough data | 7.9 (90 reviews) | 
| **Social Media** | Not enough data | 6.4 (70 reviews) | 
| **Data** | Not enough data | 7.4 (85 reviews) | 

#### Analytics

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Export/Import** | Not enough data | 8.2 (90 reviews) | 
| **Reporting** | Not enough data | 7.7 (93 reviews) | 

#### Customization

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Forms** | Not enough data | 7.7 (97 reviews) | 
| **Personalization** | Not enough data | 8.1 (94 reviews) | 
| **Templates** | Not enough data | 7.9 (94 reviews) | 
| **Integration** | Not enough data | 7.8 (88 reviews) | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 9.6/10 | 9 |
| **Thryv** | N/A | N/A |

#### Conversational Platform

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Personalization** | 9.7 (6 reviews) | Not enough data | 
| **Omnichannel** | 9.7 (6 reviews) | Not enough data | 
| **Contextual Engagement** | 8.6 (7 reviews) | Not enough data | 
| **Proactive Engagement** | 9.7 (6 reviews) | Not enough data | 

#### Support Automation

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Intelligent Routing** | 9.7 (6 reviews) | Not enough data | 
| **Seamless Escalation** | 9.7 (6 reviews) | Not enough data | 
| **Transcripts** | 9.7 (6 reviews) | Not enough data | 
| **Self-Serve Support** | 9.7 (6 reviews) | Not enough data | 

#### Generative AI

| Feature | HighLevel | Thryv | 
|---|---|---|
| **AI Text Generation** | 9.7 (6 reviews) | Not enough data | 
| **AI Text Summarization** | 9.8 (7 reviews) | Not enough data | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Thryv** | 8.4/10 | 86 |

#### Notifications

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Confirmations & Reminders** | Not enough data | 8.9 (79 reviews) | 
| **Appointment Follow-Up** | Not enough data | 8.9 (79 reviews) | 
| **Scheduling Notifications** | Not enough data | 9.0 (77 reviews) | 

#### Settings

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Time Zone Detection** | Not enough data | 8.6 (71 reviews) | 
| **Availability Settings** | Not enough data | 8.9 (78 reviews) | 
| **Blocked Time Settings** | Not enough data | 8.9 (79 reviews) | 

#### Personalization

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Branding** | Not enough data | 8.9 (75 reviews) | 
| **Links** | Not enough data | 8.9 (74 reviews) | 

#### Integrations

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Multi- Calendar Integration** | Not enough data | 8.6 (68 reviews) | 
| **Website Integration** | Not enough data | 9.1 (74 reviews) | 
| **Payment Acceptance** | Not enough data | 8.7 (74 reviews) | 
| **Video Conferencing** | Not enough data | 8.1 (61 reviews) | 
| **Communication** | Not enough data | 8.6 (74 reviews) | 

#### Generative AI

| Feature | HighLevel | Thryv | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (36 reviews) | 
| **AI Text Summarization** | Not enough data | 7.3 (31 reviews) | 
| **AI Text-to-Image** | Not enough data | 7.4 (30 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.4 (30 reviews) | 
| **AI Image-to-Text** | Not enough data | 7.3 (30 reviews) | 

#### Agentic AI - Online Appointment Scheduling

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.5/10 | 13 |
| **Thryv** | N/A | N/A |

#### Generative AI

| Feature | HighLevel | Thryv | 
|---|---|---|
| **AI Text Generation** | 8.6 (6 reviews) | Not enough data | 
| **AI Text Summarization** | 8.9 (6 reviews) | Not enough data | 
| **AI Text-to-Speech** | 8.8 (7 reviews) | Not enough data | 

#### Communication

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Pop-up Chat** | 9.4 (8 reviews) | Not enough data | 
| **Notifications** | 7.9 (7 reviews) | Not enough data | 
| **Targeted Emails** | 9.8 (7 reviews) | Not enough data | 
| **In-App Messaging** | 9.5 (7 reviews) | Not enough data | 
| **Co-Browsing** | 7.2 (6 reviews) | Not enough data | 

####  Internal Use

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Customization ** | 8.3 (9 reviews) | Not enough data | 
| **Conversation Archiving** | 7.2 (6 reviews) | Not enough data | 
| **Lead Development** | 7.6 (7 reviews) | Not enough data | 
| **Knowledge Base** | 9.3 (7 reviews) | Not enough data | 
| **Team Inbox ** | 7.3 (5 reviews) | Not enough data | 
| **Customer Profiles** | 9.4 (8 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Thryv** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | HighLevel | Thryv | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | Not enough data | 
| **Call Management** | Not enough data | Not enough data | 
| **Network monitoring** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Virtual PBX** | Not enough data | Not enough data | 
| **SIP trunking services** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Phone Calls** | Not enough data | Not enough data | 
| **Video Calls** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Conference Calls** | Not enough data | Not enough data | 
| **Desk-to-Desk Calls** | Not enough data | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Access

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Software Pairing** | Not enough data | Not enough data | 
| **Browser Extension** | Not enough data | Not enough data | 
| **Individual Download** | Not enough data | Not enough data | 

#### Advanced Features

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Hold Music** | Not enough data | Not enough data | 
| **Automated Attendants** | Not enough data | Not enough data | 
| **VOiP Number** | Not enough data | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Thryv** | 7.2/10 | 29 |

#### Agentic AI - Lead Scoring

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Attribution

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Lead Opportunity** | Not enough data | 7.5 (27 reviews) | 
| **Lead Assignment** | Not enough data | 7.5 (26 reviews) | 
| **Pipeline Acceleration** | Not enough data | 7.2 (26 reviews) | 

#### Discovery

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Lead Management** | Not enough data | 7.6 (27 reviews) | 
| **Scoring/Ranking** | Not enough data | 7.1 (26 reviews) | 
| **Lead Context** | Not enough data | 6.9 (21 reviews) | 

#### Management

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Conversion Viability** | Not enough data | 6.8 (21 reviews) | 
| **Workflow** | Not enough data | 7.6 (22 reviews) | 

#### Platform

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Data Synchronization** | Not enough data | 6.9 (22 reviews) | 
| **Analysis** | Not enough data | 6.9 (25 reviews) | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.4/10 | 50 |
| **Thryv** | 8.4/10 | 175 |

#### Consumer Intelligence

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Customer Feedback** | Feature Not Available | 8.6 (136 reviews) ✓ Verified | 
| **Competitive Intelligence** | Feature Not Available | 8.4 (136 reviews) ✓ Verified | 
| **Sentiment Analysis** | Feature Not Available | 8.2 (132 reviews) ✓ Verified | 

#### Reporting

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Revenue Reporting** | 8.4 (38 reviews) | Feature Not Available | 
| **Corporate Reporting** | 7.6 (37 reviews) | 7.8 (110 reviews) ✓ Verified | 
| **Dashboard** | 8.6 (43 reviews) | 8.8 (147 reviews) ✓ Verified | 

#### Media Monitoring

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Social Networks Monitoring** | Feature Not Available | 8.9 (152 reviews) ✓ Verified | 
| **Social Media Management** | 8.5 (47 reviews) | 8.8 (153 reviews) ✓ Verified | 
| **Digital Media Monitoring** | Feature Not Available | 8.6 (142 reviews) | 

#### In-House Management

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Employee Performance** | 8.1 (39 reviews) | Feature Not Available | 
| **Team Workflow** | 8.6 (40 reviews) | Feature Not Available | 

#### Generative AI

| Feature | HighLevel | Thryv | 
|---|---|---|
| **AI Text Generation** | 9.1 (30 reviews) | 7.2 (41 reviews) | 

#### Agentic AI - Online Reputation Management

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Website Builder

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.8/10 | 63 |
| **Thryv** | N/A | N/A |

#### Customizations

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Templates** | 8.8 (52 reviews) | Not enough data | 
| **Drag and Drop** | 9.3 (52 reviews) | Not enough data | 
| **HTML Input** | 8.8 (43 reviews) | Not enough data | 
| **Domain Name** | 9.1 (47 reviews) | Not enough data | 

#### Growth

| Feature | HighLevel | Thryv | 
|---|---|---|
| **SEO** | Feature Not Available | Not enough data | 
| **Site Analytics** | 8.5 (48 reviews) | Not enough data | 
| **Marketing Tools** | 9.5 (47 reviews) | Not enough data | 
| **E-Commerce** | 8.0 (49 reviews) | Not enough data | 
| **Hosting** | 8.3 (46 reviews) | Not enough data | 

#### Content

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Email Integrations** | 9.1 (50 reviews) | Not enough data | 
| **Content Management** | 8.8 (48 reviews) | Not enough data | 
| **Permissions** | 8.9 (46 reviews) | Not enough data | 
| **WordPress Tool** | 8.5 (39 reviews) | Not enough data | 

#### Support

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Customer Support** | 8.3 (48 reviews) | Not enough data | 

### Local Marketing

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Thryv** | N/A | N/A |

#### Platform

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Reporting and Dashboards** | Not enough data | Not enough data | 
| **Mobile User Support** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Thryv** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | HighLevel | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [CRM Software](https://www.g2.com/categories/crm), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)

**Unique to HighLevel (10):** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Shared Inbox Software](https://www.g2.com/categories/shared-inbox), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [Chatbots Software](https://www.g2.com/categories/chatbots), [Website Builder Software](https://www.g2.com/categories/website-builder), [Live Chat Software](https://www.g2.com/categories/live-chat), [Conversational Support Software](https://www.g2.com/categories/conversational-support)

**Unique to Thryv (8):** [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Template Builder Software](https://www.g2.com/categories/email-template-builder), [Landing Page Builders](https://www.g2.com/categories/landing-page-builders), [Local Listing Management Software](https://www.g2.com/categories/local-listing-management), [Payment Processing Software](https://www.g2.com/categories/payment-processing), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt)


---
## Reviewer Demographics

### By Company Size

| Segment | HighLevel | Thryv | 
|---|---|---|
| **Small-Business** | 94.5% | 90.3% | 
| **Mid-Market** | 4.5% | 8.4% | 
| **Enterprise** | 1.0% | 1.3% | 

### By Industry

#### HighLevel

- **Marketing and Advertising:** 43.2%
- **Consulting:** 9.8%
- **Real Estate:** 4.9%
- **Health, Wellness and Fitness:** 4.6%
- **Professional Training & Coaching:** 4.2%
- **Information Technology and Services:** 2.9%
- **Computer Software:** 2.7%
- **Construction:** 2.0%
- **Financial Services:** 2.0%
- **E-Learning:** 1.7%
- **Other:** 21.9%

#### Thryv

- **Marketing and Advertising:** 13.7%
- **Health, Wellness and Fitness:** 6.9%
- **Professional Training & Coaching:** 5.7%
- **Real Estate:** 5.1%
- **Construction:** 5.0%
- **Consumer Services:** 3.9%
- **Information Technology and Services:** 3.7%
- **Financial Services:** 3.6%
- **Management Consulting:** 3.4%
- **Computer Software:** 2.8%
- **Other:** 46.3%

---
## Alternatives

### Alternatives to HighLevel

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4094 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (529 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14703 reviews)
- [Ontraport](https://www.g2.com/products/ontraport/reviews) — 4.5/5 stars (224 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2045 reviews)
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1355 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14817 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13849 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2571 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2108 reviews)

### Alternatives to Thryv

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4094 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (529 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1124 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14703 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14817 reviews)
- [Synup](https://www.g2.com/products/synup/reviews) — 4.5/5 stars (315 reviews)
- [vcita](https://www.g2.com/products/vcita/reviews) — 4.5/5 stars (81 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25834 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2931 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2108 reviews)

---
## Top Discussions

### HighLevel

- Title: [How are other agencies working around HighLevel’s limits for bigger or more custom clients?](https://www.g2.com/discussions/how-are-other-agencies-working-around-highlevel-s-limits-for-bigger-or-more-custom-clients) — 3 comments, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Try automating pipeline stage movement in HighLevel. You can set workflows to move deals automatically (like from..."
- Title: [What is high level app?](https://www.g2.com/discussions/what-is-high-level-app) — 2 comments
  > **Top comment:** "HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called..."
- Title: [Has pricing and “hidden” add‑ons changed how you package HighLevel to your own clients?](https://www.g2.com/discussions/has-pricing-and-hidden-add-ons-changed-how-you-package-highlevel-to-your-own-clients) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">For better CRM organization, use automated tags in HighLevel workflows instead of manual tagging. Define clear tag..."
- Title: [What tips do you have for keeping email and SMS healthy when the tech side feels fragile?](https://www.g2.com/discussions/what-tips-do-you-have-for-keeping-email-and-sms-healthy-when-the-tech-side-feels-fragile) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">You might want to explore HighLevel's conditional logic in workflows. This lets workflows make decisions based on lead..."
- Title: [How are you handling HighLevel’s steep learning curve without losing days of billable time?](https://www.g2.com/discussions/how-are-you-handling-highlevel-s-steep-learning-curve-without-losing-days-of-billable-time) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you tried using HighLevel's workflow automation for lead follow-up? You can set up automated sequences that send..."

### Thryv

- Title: [Is KEAP an Infusionsoft?](https://www.g2.com/discussions/is-keap-an-infusionsoft) — 4 comments
  > **Top comment:** "Keap is an Infusionsoft product."
- Title: [What is infusionsoft used for?](https://www.g2.com/discussions/what-is-infusionsoft-used-for) — 3 comments
  > **Top comment:** "We use it to manage our contacts, collect leads, send email broadcasts, and automate marketing processes and connect disparate systems like ClickFunnels and..."
- Title: [What is Thryv software?](https://www.g2.com/discussions/what-is-thryv-software) — 3 comments
  > **Top comment:** "A software solution to help you run your ENTIRE business! Get your life back from the chaos that is un-organization!"
- Title: [What else should I be using to fully benefit from the platform?](https://www.g2.com/discussions/24182-what-else-should-i-be-using-to-fully-benefit-from-the-platform) — 3 comments, 1 upvote
  > **Top comment:** "Try the pipeline feature! That can help you see where your leads are in their buying process, and you can attach automation to each stage. They also just..."
- Title: [How much does Thryv software cost?](https://www.g2.com/discussions/how-much-does-thryv-software-cost) — 2 comments
  > **Top comment:** "$2400/year is the cheapest"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/highlevel-vs-thryv)