Compare HighLevel and SuiteCRM 
At a Glance
Market Segments
Small-Business (94.9% of reviews)
Small-Business (64.5% of reviews)
Entry-Level Pricing
$97.00 Per Month
No pricing available
HighLevel
Star Rating
(635)4.6 out of 5
Market Segments
Small-Business (94.9% of reviews)
Pros & Cons
Entry-Level Pricing
$97.00 Per Month
Free Trial is available
Browse all 2 pricing plansSuiteCRM
Star Rating
(100)4.2 out of 5
Market Segments
Small-Business (64.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SuiteCRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SuiteCRM excels in flexibility and customization, allowing users to tailor modules and workflows to fit their specific business needs. This adaptability is particularly appreciated by teams in manufacturing, who find it easy to track customers and manage inquiries all in one place.
- Users say that HighLevel shines as an all-in-one digital marketing platform, integrating various marketing tools into a single interface. Reviewers highlight its effectiveness in managing email campaigns and automations, making it a valuable asset for marketing agencies looking to streamline their operations.
- According to verified reviews, SuiteCRM is praised for its robust data management capabilities, with users noting that it enhances efficiency through work automation. This feature is particularly beneficial for small businesses that need to manage multiple tasks without overwhelming complexity.
- Reviewers mention that while HighLevel offers a comprehensive suite of features, the learning curve can be steep. Some users have found it challenging to navigate the platform initially, indicating that it may take time to fully leverage its capabilities, especially for those new to digital marketing tools.
- Users highlight that SuiteCRM's support for multiple languages is a significant advantage, making it a convenient choice for international teams. This feature allows businesses to operate seamlessly across different regions, enhancing collaboration and communication.
- G2 reviewers note that HighLevel's customer support is a strong point, with specific praise for team members who provide clear guidance and assistance. This level of support can be crucial for users who may struggle with the platform's complexity, ensuring they can effectively utilize its features.
Pricing
Entry-Level Pricing
HighLevel
Starter
$97.00
Per Month
All the tools you need to grow your businesses online with unlimited Users, unlimited Contacts, and a suite of AI tools!
- CRM
- Email & SMS Marketing
- Funnel & Website Builders
SuiteCRM
No pricing availableFree Trial
HighLevel
Free Trial is available
SuiteCRM
No trial information availableRatings
Meets Requirements
8.7
217
8.6
82
Ease of Use
7.8
555
7.9
82
Ease of Setup
7.4
344
8.3
41
Ease of Admin
8.0
160
8.2
35
Quality of Support
8.2
211
8.0
75
Has the product been a good partner in doing business?
8.6
154
8.8
34
Product Direction (% positive)
9.0
212
8.5
79
Features by Category
Sales Force Automation
8.8
116
9.0
69
|
Verified
Feature Not Available
Feature Not Available
9.1
118
8.6
65
|
Verified
8.4
111
8.4
67
|
Verified
7.5
83
8.2
57
|
Verified
8.8
98
8.3
60
|
Verified
8.3
84
8.2
59
|
Verified
7.9
81
8.3
60
|
Verified
8.1
88
8.3
60
|
Verified
Marketing Automation
9.0
119
8.3
55
|
Verified
9.1
108
8.0
57
|
Verified
9.1
114
8.8
62
|
Verified
8.3
99
Feature Not Available
Customer Support
8.0
92
8.1
56
|
Verified
Feature Not Available
8.0
54
|
Verified
Feature Not Available
7.8
57
|
Verified
8.1
97
7.6
53
|
Verified
8.2
92
8.0
55
|
Verified
Reporting & Analytics
8.4
97
8.4
65
|
Verified
8.3
107
8.4
68
|
Verified
Feature Not Available
7.9
59
|
Verified
Mobile & Social
8.0
88
Feature Not Available
8.3
103
8.1
48
7.7
89
8.2
51
|
Verified
Platform
8.5
110
8.6
40
|
Verified
9.0
109
8.5
40
|
Verified
8.6
99
8.8
38
|
Verified
8.1
85
8.4
34
|
Verified
Feature Not Available
8.4
34
|
Verified
8.3
82
8.7
36
|
Verified
8.4
102
8.6
38
|
Verified
7.8
82
7.9
36
|
Verified
Integration
8.5
86
8.4
36
|
Verified
8.3
91
7.7
30
|
Verified
8.1
77
7.7
30
|
Verified
Generative AI
8.5
64
7.0
5
Agentic AI - CRM
7.8
24
Not enough data
8.5
21
Not enough data
8.9
23
Not enough data
8.3
20
Not enough data
8.6
22
Not enough data
8.4
20
Not enough data
8.3
20
Not enough data
Email Marketing
8.9
93
Not enough data
8.7
89
Not enough data
8.4
86
Not enough data
8.8
92
Not enough data
Online Marketing
8.8
96
Not enough data
8.7
80
Not enough data
8.6
81
Not enough data
8.2
88
Not enough data
Feature Not Available
Not enough data
Lead Management
8.8
79
Not enough data
8.5
70
Not enough data
8.8
76
Not enough data
8.3
75
Not enough data
8.8
85
Not enough data
8.1
76
Not enough data
8.8
78
Not enough data
9.1
83
Not enough data
Campaign Management
Feature Not Available
Not enough data
8.5
77
Not enough data
8.8
91
Not enough data
Feature Not Available
Not enough data
Social
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
78
Not enough data
Feature Not Available
Not enough data
8.6
80
Not enough data
Reporting & Analytics
8.8
88
Not enough data
8.5
80
Not enough data
8.4
79
Not enough data
8.3
77
Not enough data
Feature Not Available
Not enough data
Platform
8.6
82
Not enough data
8.8
84
Not enough data
8.7
82
Not enough data
8.0
62
Not enough data
Feature Not Available
Not enough data
8.4
76
Not enough data
Feature Not Available
Not enough data
Agentic AI - Marketing Automation
8.1
14
Not enough data
8.2
13
Not enough data
8.2
13
Not enough data
7.6
12
Not enough data
7.9
12
Not enough data
8.1
12
Not enough data
Integration
8.4
76
Not enough data
8.2
76
Not enough data
8.3
71
Not enough data
Messenger
9.2
6
Not enough data
8.1
9
Not enough data
8.5
8
Not enough data
7.6
7
Not enough data
Channels
9.6
8
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
7.7
8
Not enough data
7.2
6
Not enough data
Customers
9.0
7
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
9.4
8
Not enough data
8.8
8
Not enough data
Agentic AI - Conversational Marketing
6.3
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
9.1
62
Not enough data
9.4
62
Not enough data
9.2
59
Not enough data
9.2
62
Not enough data
Feature Not Available
Not enough data
8.7
55
Not enough data
8.8
58
Not enough data
8.7
59
Not enough data
SMS Platform
8.8
57
Not enough data
9.1
64
Not enough data
9.1
62
Not enough data
7.1
47
Not enough data
8.1
46
Not enough data
8.6
56
Not enough data
Agentic AI - SMS Marketing
7.4
9
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
8.0
9
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
Channels
8.5
12
Not enough data
7.7
10
Not enough data
7.4
9
Not enough data
Design
8.3
9
Not enough data
7.9
12
Not enough data
9.0
10
Not enough data
8.0
9
Not enough data
9.3
9
Not enough data
Generative AI
8.2
10
Not enough data
8.1
9
Not enough data
Responses
9.2
8
Not enough data
9.4
9
Not enough data
7.5
8
Not enough data
Automation - AI Agents
8.9
9
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
8.5
8
Not enough data
9.2
8
Not enough data
Platform
8.8
8
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
Autonomy - AI Agents
8.1
8
Not enough data
8.8
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
Generative AI
8.5
8
Not enough data
8.5
8
Not enough data
Responses
9.5
7
Not enough data
7.3
5
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Platform
8.6
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Generative AI
8.8
8
Not enough data
8.6
7
Not enough data
Conversational Platform
9.7
6
Not enough data
9.7
6
Not enough data
8.6
7
Not enough data
9.7
6
Not enough data
Support Automation
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Generative AI
9.7
6
Not enough data
9.8
7
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.6
6
Not enough data
8.9
6
Not enough data
8.8
7
Not enough data
Communication
9.4
8
Not enough data
7.9
7
Not enough data
9.8
7
Not enough data
9.5
7
Not enough data
7.2
6
Not enough data
Internal Use
8.3
9
Not enough data
7.2
6
Not enough data
7.6
7
Not enough data
9.3
7
Not enough data
7.3
5
Not enough data
9.4
8
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.4
38
Not enough data
7.6
37
Not enough data
8.6
43
Not enough data
Media Monitoring
Feature Not Available
Not enough data
8.5
47
Not enough data
Feature Not Available
Not enough data
In-House Management
8.1
39
Not enough data
8.6
40
Not enough data
Generative AI
9.1
30
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
8.8
52
Not enough data
9.3
52
Not enough data
8.8
43
Not enough data
9.1
47
Not enough data
Growth
Feature Not Available
Not enough data
8.5
48
Not enough data
9.5
47
Not enough data
8.0
49
Not enough data
8.3
46
Not enough data
Content
9.1
50
Not enough data
8.8
48
Not enough data
8.9
46
Not enough data
8.5
39
Not enough data
Support
8.3
48
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HighLevel and SuiteCRM are categorized as CRM
Reviews
Reviewers' Company Size
HighLevel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuiteCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
43.5%
Consulting
9.8%
Real Estate
5.0%
Health, Wellness and Fitness
4.5%
Professional Training & Coaching
4.3%
Other
33.0%
Information Technology and Services
15.2%
Computer Software
9.8%
Telecommunications
6.5%
Accounting
5.4%
Internet
5.4%
Other
57.6%
Alternatives
Discussions
What is high level app?
2 Comments
MB
HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called...Read more
How are other agencies working around HighLevel’s limits for bigger or more custom clients?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">Try automating pipeline stage movement in HighLevel. You can set workflows to move deals automatically (like from...Read more
Has pricing and “hidden” add‑ons changed how you package HighLevel to your own clients?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">For better CRM organization, use automated tags in HighLevel workflows instead of manual tagging. Define clear tag...Read more
SuiteCRM has no discussions with answers
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