Compare HighLevel and Smarter Contact

At a Glance
HighLevel
HighLevel
Star Rating
(606)4.6 out of 5
Market Segments
Small-Business (94.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$97.00 Per Month
Free Trial is available
Browse all 2 pricing plans
Smarter Contact
Smarter Contact
Star Rating
(85)4.9 out of 5
Market Segments
Small-Business (89.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$199.00 Per Month
Browse all 7 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that HighLevel excels in providing an all-in-one marketing solution, which many small business owners appreciate for its cost-effectiveness. Users highlight features like landing pages, call tracking, and social media management, all integrated into one platform, making it easier to keep customer data organized.
  • Users say that Smarter Contact stands out for its intuitive and user-friendly interface, making it accessible for users of all experience levels. Reviewers mention that it simplifies communication and campaign management, which is particularly beneficial for those new to SMS marketing.
  • According to verified reviews, HighLevel's implementation process is praised for its flexibility and ease of setup. Users find it straightforward to get started, which helps streamline the collection of data on new leads and prospects, a crucial aspect for small businesses.
  • Reviewers mention that while Smarter Contact offers excellent support, with quick responses from the support team, HighLevel also receives positive feedback for its overall quality of support. However, HighLevel's support is noted to be slightly less responsive compared to Smarter Contact, which may be a consideration for users needing immediate assistance.
  • Users highlight that HighLevel's pricing is significantly lower than Smarter Contact's, making it a more attractive option for small businesses looking to manage their marketing costs effectively. This affordability is a key factor for many users who need to balance multiple tools.
  • G2 reviewers indicate that while Smarter Contact has a higher star rating, HighLevel's overall user satisfaction is reflected in its higher G2 Score, suggesting that users feel more positively about their experience with HighLevel despite the slightly lower star rating. This indicates a strong preference for HighLevel among a larger user base.
Pricing
Entry-Level Pricing
HighLevel
Starter
$97.00
Per Month
Browse all 2 pricing plans
Smarter Contact
Starter
$199.00
Per Month
Browse all 7 pricing plans
Free Trial
HighLevel
Free Trial is available
Smarter Contact
Free Trial is available
Ratings
Meets Requirements
8.7
204
9.7
78
Ease of Use
7.8
541
9.5
79
Ease of Setup
7.3
330
9.4
67
Ease of Admin
8.0
148
9.5
28
Quality of Support
8.1
198
9.7
77
Has the product been a good partner in doing business?
8.6
142
9.8
28
Product Direction (% positive)
9.0
201
10.0
78
Features by Category
8.4
160
Not enough data
Sales Force Automation
8.8
112
Not enough data
Feature Not Available
Not enough data
9.0
115
Not enough data
8.4
111
Not enough data
7.5
83
Not enough data
8.8
98
Not enough data
8.3
84
Not enough data
7.9
81
Not enough data
8.1
88
Not enough data
Marketing Automation
9.0
113
Not enough data
9.1
106
Not enough data
9.1
110
Not enough data
8.3
99
Not enough data
Customer Support
8.0
92
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
97
Not enough data
8.2
92
Not enough data
Reporting & Analytics
8.4
97
Not enough data
8.3
104
Not enough data
Feature Not Available
Not enough data
Mobile & Social
8.0
88
Not enough data
8.3
102
Not enough data
7.7
89
Not enough data
Platform
8.5
109
Not enough data
9.0
107
Not enough data
8.6
98
Not enough data
8.1
85
Not enough data
Feature Not Available
Not enough data
8.3
82
Not enough data
8.5
101
Not enough data
7.8
82
Not enough data
Integration
8.5
86
Not enough data
8.3
91
Not enough data
8.1
77
Not enough data
Generative AI
8.4
63
Not enough data
Agentic AI - CRM
7.7
23
Not enough data
8.5
21
Not enough data
8.9
23
Not enough data
8.3
20
Not enough data
8.6
22
Not enough data
8.4
20
Not enough data
8.3
20
Not enough data
8.5
121
Not enough data
Email Marketing
8.9
92
Not enough data
8.7
88
Not enough data
8.4
85
Not enough data
8.8
91
Not enough data
Online Marketing
8.8
95
Not enough data
8.7
80
Not enough data
8.6
81
Not enough data
8.2
88
Not enough data
Feature Not Available
Not enough data
Lead Management
8.8
79
Not enough data
8.5
70
Not enough data
8.8
76
Not enough data
8.3
75
Not enough data
8.8
85
Not enough data
8.1
76
Not enough data
8.8
78
Not enough data
9.1
82
Not enough data
Campaign Management
Feature Not Available
Not enough data
8.5
77
Not enough data
8.8
90
Not enough data
Feature Not Available
Not enough data
Social
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
78
Not enough data
Feature Not Available
Not enough data
8.6
80
Not enough data
Reporting & Analytics
8.8
88
Not enough data
8.5
80
Not enough data
8.4
79
Not enough data
8.3
77
Not enough data
Feature Not Available
Not enough data
Platform
8.6
82
Not enough data
8.8
84
Not enough data
8.7
82
Not enough data
8.0
62
Not enough data
Feature Not Available
Not enough data
8.5
75
Not enough data
Feature Not Available
Not enough data
Agentic AI - Marketing Automation
8.1
14
Not enough data
8.2
13
Not enough data
8.2
13
Not enough data
7.6
12
Not enough data
7.9
12
Not enough data
8.1
12
Not enough data
Integration
8.4
76
Not enough data
8.2
76
Not enough data
8.3
71
Not enough data
Conversational MarketingHide 21 FeaturesShow 21 Features
8.3
10
Not enough data
Messenger
9.2
6
Not enough data
8.1
9
Not enough data
8.5
8
Not enough data
7.6
7
Not enough data
Channels
9.6
8
Not enough data
9.6
8
Not enough data
9.5
7
Not enough data
7.7
8
Not enough data
7.2
6
Not enough data
Customers
9.0
7
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
9.4
8
Not enough data
8.8
8
Not enough data
Agentic AI - Conversational Marketing
6.3
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
75
9.1
73
Text Messaging
9.1
62
9.8
70
9.4
62
9.8
65
9.2
58
9.8
64
9.2
62
8.9
63
Feature Not Available
Feature Not Available
8.7
55
8.5
61
8.8
58
9.3
63
8.7
59
9.1
63
SMS Platform
8.8
57
9.6
65
9.1
63
9.2
63
9.1
62
Feature Not Available
7.1
47
Feature Not Available
8.1
46
Feature Not Available
8.6
56
9.3
7
Agentic AI - SMS Marketing
7.4
9
8.7
38
8.3
9
8.5
38
8.7
9
8.5
38
8.0
9
8.7
37
7.7
8
8.7
37
8.1
8
8.9
36
Customer Communications ManagementHide 10 FeaturesShow 10 Features
8.2
15
Not enough data
Channels
8.5
12
Not enough data
7.7
10
Not enough data
7.4
9
Not enough data
Design
8.3
9
Not enough data
7.9
12
Not enough data
9.0
10
Not enough data
8.0
9
Not enough data
9.3
9
Not enough data
Generative AI
8.2
10
Not enough data
8.1
9
Not enough data
8.4
6
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
8.9
6
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
8.3
6
Not enough data
Analytics
8.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Agentic AI - Shared Inbox
Not enough data
Not enough data
Not enough data
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
8.8
10
Not enough data
Responses
9.2
8
Not enough data
9.4
9
Not enough data
7.5
8
Not enough data
Automation - AI Agents
8.9
9
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
8.5
8
Not enough data
9.2
8
Not enough data
Platform
8.8
8
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
Autonomy - AI Agents
8.1
8
Not enough data
8.8
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
Generative AI
8.5
8
Not enough data
8.5
8
Not enough data
8.9
9
Not enough data
Responses
9.5
7
Not enough data
7.3
5
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Platform
8.6
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Generative AI
8.8
8
Not enough data
8.6
7
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
9.6
9
Not enough data
Conversational Platform
9.7
6
Not enough data
9.7
6
Not enough data
8.6
7
Not enough data
9.7
6
Not enough data
Support Automation
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Generative AI
9.7
6
Not enough data
9.8
7
Not enough data
8.5
13
Not enough data
Generative AI
8.6
6
Not enough data
8.9
6
Not enough data
8.8
7
Not enough data
Communication
9.4
8
Not enough data
7.9
7
Not enough data
9.8
7
Not enough data
9.5
7
Not enough data
7.2
6
Not enough data
Internal Use
8.3
9
Not enough data
7.2
6
Not enough data
7.6
7
Not enough data
9.3
7
Not enough data
7.3
5
Not enough data
9.4
8
Not enough data
Not enough data
10.0
6
Platform Basics - Phone Verification
Not enough data
10.0
6
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Additional Features - Phone Verification
Not enough data
Not enough data
Not enough data
10.0
6
Not enough data
10.0
6
Agentic AI - Phone Verification
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Reputation ManagementHide 18 FeaturesShow 18 Features
8.4
49
Not enough data
Consumer Intelligence
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.4
38
Not enough data
7.6
37
Not enough data
8.6
43
Not enough data
Media Monitoring
Feature Not Available
Not enough data
8.5
46
Not enough data
Feature Not Available
Not enough data
In-House Management
8.1
39
Not enough data
8.6
40
Not enough data
Generative AI
9.1
30
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.8
61
Not enough data
Customizations
8.8
51
Not enough data
9.3
52
Not enough data
8.8
43
Not enough data
9.1
47
Not enough data
Growth
Feature Not Available
Not enough data
8.5
48
Not enough data
9.5
47
Not enough data
8.0
49
Not enough data
8.3
46
Not enough data
Content
9.1
50
Not enough data
8.8
47
Not enough data
8.9
46
Not enough data
8.5
39
Not enough data
Support
8.3
48
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HighLevel
HighLevel
Smarter Contact
Smarter Contact
HighLevel and Smarter Contact are categorized as SMS Marketing
Reviews
Reviewers' Company Size
HighLevel
HighLevel
Small-Business(50 or fewer emp.)
94.6%
Mid-Market(51-1000 emp.)
4.4%
Enterprise(> 1000 emp.)
1.0%
Smarter Contact
Smarter Contact
Small-Business(50 or fewer emp.)
89.4%
Mid-Market(51-1000 emp.)
9.4%
Enterprise(> 1000 emp.)
1.2%
Reviewers' Industry
HighLevel
HighLevel
Marketing and Advertising
43.3%
Consulting
9.6%
Real Estate
4.9%
Health, Wellness and Fitness
4.6%
Professional Training & Coaching
4.4%
Other
33.2%
Smarter Contact
Smarter Contact
Real Estate
79.8%
Marketing and Advertising
3.6%
Information Technology and Services
3.6%
Consulting
1.2%
Telecommunications
1.2%
Other
10.7%
Alternatives
HighLevel
HighLevel Alternatives
Birdeye
Birdeye
Add Birdeye
Vendasta AI Platform
Vendasta AI Platform
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ActiveCampaign
ActiveCampaign
Add ActiveCampaign
Ontraport
Ontraport
Add Ontraport
Smarter Contact
Smarter Contact Alternatives
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Close
Add Close
SlickText
SlickText
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Constant Contact
Constant Contact
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SimpleTexting
SimpleTexting
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Discussions
HighLevel
HighLevel Discussions
What is high level app?
2 Comments
Melissa B.
MB
HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called...Read more
Why less options for funnel and website section?
1 Comment
Shivam T.
ST
Hey there! Thank you for the question. I am Head of Product Management at highLevel. We would love to hear about more options that you want on...Read more
Is HighLevel a CRM?
1 Comment
AM
Smarter Contact
Smarter Contact Discussions
Monty the Mongoose crying
Smarter Contact has no discussions with answers