# HighLevel, Ringy (formerly iSales) vs Zoho CRM Comparison

| | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.6 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 638 | 58 | 2,928 | 
| **Largest Market Segment** | Small-Business (94.7% of reviews) | Small-Business (53.7% of reviews) | Small-Business (61.7% of reviews) | 
| **Entry Level Price** | $97.00 Per Month | No pricing available | Free | 

---
## Top Pros & Cons

### HighLevel

Pros:
- Features (155 reviews)
- Helpful (138 reviews)

Cons:
- Learning Curve (140 reviews)
- Missing Features (91 reviews)

### Ringy (formerly iSales)

Pros:
- Ease of Use (1 reviews)
- Easy Navigation (1 reviews)

Cons:
- Expensive (1 reviews)

### Zoho CRM

Pros:
- Ease of Use (261 reviews)
- Features (169 reviews)

Cons:
- Learning Curve (112 reviews)
- Integration Issues (71 reviews)

---
## Ratings Comparison
| Rating | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
  | **Meets Requirements** | 8.7 (219 reviews) | 8.7 (41 reviews) | 8.4 (2484 reviews) | 
  | **Ease of Use** | 7.8 (557 reviews) | 9.0 (41 reviews) | 8.3 (2504 reviews) | 
  | **Ease of Setup** | 7.4 (346 reviews) | Not enough data | 8.0 (1274 reviews) | 
  | **Ease of Admin** | 8.0 (162 reviews) | Not enough data | 8.0 (1023 reviews) | 
  | **Quality of Support** | 8.1 (213 reviews) | 8.6 (40 reviews) | 7.6 (2276 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (156 reviews) | Not enough data | 8.0 (998 reviews) | 
  | **Product Direction (% positive)** | 9.0 (213 reviews) | 8.8 (39 reviews) | 8.0 (2411 reviews) | 

---
## Pricing

### HighLevel

#### Entry-Level Pricing

Plan: Starter

Price: $97.00 Per Month

Description: All the tools you need to grow your businesses online with unlimited Users, unlimited Contacts, and a suite of AI tools!

Key Features:
- CRM
- Email & SMS Marketing
- Funnel & Website Builders

[Browse all 2 editions](https://www.g2.com/products/highlevel/pricing)

#### Free Trial

Yes

### Ringy (formerly iSales)

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Zoho CRM

#### Entry-Level Pricing

Plan: Free Edition

Price: Free

Description: With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.

Key Features:
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities

[Browse all 5 editions](https://www.g2.com/products/zoho-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.4/10 | 177 |
| **Ringy (formerly iSales)** | 8.5/10 | 39 |
| **Zoho CRM** | 8.1/10 | 1970 |

#### Sales Force Automation

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Contact & Account Management** | 8.8 (116 reviews) | 9.0 (27 reviews) | 8.5 (1660 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | Feature Not Available | 8.3 (877 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | 9.1 (118 reviews) | 8.8 (31 reviews) | 8.2 (1573 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.4 (111 reviews) | 8.5 (31 reviews) | 8.2 (1636 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.5 (83 reviews) | Feature Not Available | 7.8 (1186 reviews) ✓ Verified | 
| **Desktop Integration** | 8.8 (98 reviews) | 9.0 (31 reviews) | 8.4 (672 reviews) ✓ Verified | 
| **Product & Price List Management** | 8.3 (84 reviews) | Feature Not Available | 7.9 (1217 reviews) ✓ Verified | 
| **Quote & Order Management** | 7.9 (81 reviews) | Feature Not Available | 8.0 (1209 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.1 (88 reviews) | Feature Not Available | 8.2 (1323 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Email Marketing** | 9.0 (119 reviews) | 8.4 (30 reviews) | 8.1 (1349 reviews) ✓ Verified | 
| **Campaign Management** | 9.1 (109 reviews) | 9.2 (31 reviews) | 7.9 (1305 reviews) ✓ Verified | 
| **Lead Management** | 9.1 (115 reviews) | 9.3 (32 reviews) | 8.4 (1545 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 8.3 (99 reviews) | 8.3 (23 reviews) | 7.9 (1129 reviews) ✓ Verified | 

#### Customer Support

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Case Management** | 8.0 (93 reviews) | 8.6 (25 reviews) | 8.0 (1203 reviews) ✓ Verified | 
| **Customer Support Portal** | Feature Not Available | 8.3 (10 reviews) | 7.9 (1205 reviews) ✓ Verified | 
| **Knowledge Base** | Feature Not Available | 8.4 (26 reviews) | 7.9 (1237 reviews) ✓ Verified | 
| **Call Center Features** | 8.1 (98 reviews) | 8.0 (25 reviews) | 7.8 (1069 reviews) ✓ Verified | 
| **Support Analytics** | 8.2 (92 reviews) | Feature Not Available | 8.0 (1113 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Reporting** | 8.4 (97 reviews) | 9.2 (26 reviews) | 8.2 (1514 reviews) ✓ Verified | 
| **Dashboards** | 8.3 (107 reviews) | 8.9 (32 reviews) | 8.2 (1566 reviews) ✓ Verified | 
| **Forecasting** | Feature Not Available | Feature Not Available | 8.1 (1055 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Social Collaboration Features** | 8.0 (88 reviews) | 8.0 (21 reviews) | 8.1 (1083 reviews) ✓ Verified | 
| **Social Network Integration** | 8.3 (103 reviews) | 6.9 (17 reviews) | 8.0 (1092 reviews) ✓ Verified | 
| **Mobile User Support** | 7.7 (89 reviews) | 7.5 (29 reviews) | 8.0 (1202 reviews) ✓ Verified | 

#### Platform

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Customization** | 8.5 (110 reviews) | Not enough data | 8.1 (873 reviews) ✓ Verified | 
| **Workflow Capability** | 9.0 (109 reviews) | Not enough data | 8.2 (843 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.6 (99 reviews) | Not enough data | 8.4 (860 reviews) ✓ Verified | 
| **Internationalization** | 8.1 (85 reviews) | Feature Not Available | 8.2 (650 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Feature Not Available | Feature Not Available | 7.8 (549 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 8.3 (82 reviews) | Not enough data | 8.1 (720 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.4 (102 reviews) | 9.3 (5 reviews) | 8.4 (853 reviews) ✓ Verified | 
| **Output Document Generation** | 7.8 (82 reviews) | Not enough data | 8.1 (663 reviews) ✓ Verified | 

#### Integration

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Data Import & Export Tools** | 8.5 (86 reviews) | Not enough data | 8.3 (652 reviews) ✓ Verified | 
| **Integration APIs** | 8.3 (91 reviews) | Not enough data | 8.1 (646 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 8.1 (77 reviews) | Feature Not Available | 8.0 (606 reviews) ✓ Verified | 

#### Generative AI

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **AI Text Generation** | 8.5 (64 reviews) | Not enough data | 8.2 (181 reviews) | 

#### Agentic AI - CRM

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.8 (24 reviews) | Not enough data | 8.0 (67 reviews) | 
| **Multi-step Planning** | 8.5 (21 reviews) | Not enough data | 8.3 (65 reviews) | 
| **Cross-system Integration** | 8.9 (23 reviews) | Not enough data | 8.1 (69 reviews) | 
| **Adaptive Learning** | 8.3 (20 reviews) | Not enough data | 8.1 (67 reviews) | 
| **Natural Language Interaction** | 8.4 (23 reviews) | Not enough data | 8.3 (66 reviews) | 
| **Proactive Assistance** | 8.4 (20 reviews) | Not enough data | 8.3 (66 reviews) | 
| **Decision Making** | 8.3 (20 reviews) | Not enough data | 8.3 (66 reviews) | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.5/10 | 124 |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Email Marketing

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Building and Personalizing Emails** | 8.9 (93 reviews) | Not enough data | Not enough data | 
| **Sending Outbound Emails** | 8.7 (89 reviews) | Not enough data | Not enough data | 
| **Manage Email Deliverability** | 8.4 (86 reviews) | Not enough data | Not enough data | 
| **Automated Email Responses** | 8.8 (92 reviews) | Not enough data | Not enough data | 

#### Online Marketing

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Landing Pages and Forms** | 8.8 (96 reviews) | Not enough data | Not enough data | 
| **Dynamic Content** | 8.7 (80 reviews) | Not enough data | Not enough data | 
| **A/B Testing** | 8.6 (81 reviews) | Not enough data | Not enough data | 
| **Mobile Optimized** | 8.2 (88 reviews) | Not enough data | Not enough data | 
| **Search Tracking and Optimization** | Feature Not Available | Not enough data | Not enough data | 

#### Lead Management

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Marketing Lead Database** | 8.8 (79 reviews) | Not enough data | Not enough data | 
| **Data Quality Management** | 8.5 (70 reviews) | Not enough data | Not enough data | 
| **Segmentation** | 8.8 (76 reviews) | Not enough data | Not enough data | 
| **Lead Scoring and Grading** | 8.3 (75 reviews) | Not enough data | Not enough data | 
| **Lead Nurturing** | 8.8 (85 reviews) | Not enough data | Not enough data | 
| **Online Behavior Tracking** | 8.1 (76 reviews) | Not enough data | Not enough data | 
| **Automated Alerts and Tasks** | 8.8 (78 reviews) | Not enough data | Not enough data | 
| **CRM Lead Integration** | 9.1 (83 reviews) | Not enough data | Not enough data | 

#### Campaign Management

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Program Management** | Feature Not Available | Not enough data | Not enough data | 
| **Event / Webinar Marketing** | 8.5 (77 reviews) | Not enough data | Not enough data | 
| **Calendaring** | 8.8 (91 reviews) | Not enough data | Not enough data | 
| **Budgeting** | Feature Not Available | Not enough data | Not enough data | 

#### Social

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Social Listening** | Feature Not Available | Not enough data | Not enough data | 
| **Social Sharing** | Feature Not Available | Not enough data | Not enough data | 
| **Social Campaigns** | 8.6 (78 reviews) | Not enough data | Not enough data | 
| **Social Media Engagement** | Feature Not Available | Not enough data | Not enough data | 
| **Social Media Advertising** | 8.6 (80 reviews) | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Basic Reporting** | 8.8 (88 reviews) | Not enough data | Not enough data | 
| **Web Analytics** | 8.5 (80 reviews) | Not enough data | Not enough data | 
| **ROI Analytics** | 8.4 (79 reviews) | Not enough data | Not enough data | 
| **Revenue Analytics** | 8.3 (77 reviews) | Not enough data | Not enough data | 
| **SEO / Keyword Analytics** | Feature Not Available | Not enough data | Not enough data | 

#### Platform

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Customization ** | 8.6 (82 reviews) | Not enough data | Not enough data | 
| **Workflow Capability** | 8.8 (84 reviews) | Not enough data | Not enough data | 
| **User, Role, and Access Management** | 8.7 (82 reviews) | Not enough data | Not enough data | 
| **Internationalization** | 8.0 (62 reviews) | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Feature Not Available | Not enough data | Not enough data | 
| **Performance and Reliability** | 8.4 (76 reviews) | Not enough data | Not enough data | 
| **Output Document Generation** | Feature Not Available | Not enough data | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Autonomous Task Execution** | 8.1 (14 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 8.2 (13 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.2 (13 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 7.6 (12 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 7.9 (12 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 8.1 (12 reviews) | Not enough data | Not enough data | 

#### Integration

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Data Import & Export Tools** | 8.4 (76 reviews) | Not enough data | Not enough data | 
| **Integration APIs** | 8.2 (76 reviews) | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | 8.3 (71 reviews) | Not enough data | Not enough data | 

### CPQ

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | 7.7/10 | 121 |

#### Configuration - cpq

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Product Catalog** | Not enough data | Not enough data | Feature Not Available | 
| **Guided Selling** | Not enough data | Not enough data | Feature Not Available | 
| **Configuration Rules** | Not enough data | Not enough data | 8.3 (59 reviews) | 
| **Price Configuration** | Not enough data | Not enough data | 8.3 (55 reviews) | 
| **Visual Configuration** | Not enough data | Not enough data | 8.4 (60 reviews) | 

#### Pricing

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Pricing Flexibility** | Not enough data | Not enough data | 8.1 (62 reviews) | 
| **Discounting** | Not enough data | Not enough data | 7.5 (57 reviews) | 
| **Commerical Rules** | Not enough data | Not enough data | 8.1 (56 reviews) | 
| **Terms and Conditions** | Not enough data | Not enough data | 8.4 (58 reviews) | 
| **Approval Workflow** | Not enough data | Not enough data | 8.6 (58 reviews) | 
| **Renewals** | Not enough data | Not enough data | 8.5 (56 reviews) | 

#### Quoting

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Grouping** | Not enough data | Not enough data | 8.4 (58 reviews) | 
| **Version Control** | Not enough data | Not enough data | 8.4 (52 reviews) | 
| **Quote Document Generation** | Not enough data | Not enough data | 8.4 (53 reviews) | 
| **Ordering** | Not enough data | Not enough data | 8.4 (55 reviews) | 
| **Contracts** | Not enough data | Not enough data | 8.6 (52 reviews) | 

#### Admin

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Configuration Ease of Admin** | Not enough data | Not enough data | 8.2 (89 reviews) | 
| **Pricing Administration** | Not enough data | Not enough data | 7.7 (83 reviews) | 
| **Workflow Management** | Not enough data | Not enough data | 8.3 (86 reviews) | 
| **Document Management** | Not enough data | Not enough data | 8.3 (83 reviews) | 

#### Channels

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 8.1 (57 reviews) | 
| **Channel Partner Support** | Not enough data | Not enough data | 7.7 (52 reviews) | 
| **eCommerce** | Not enough data | Not enough data | 8.0 (49 reviews) | 

#### Platform

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **CRM Integration** | Not enough data | Not enough data | 8.4 (89 reviews) | 
| **Integration API** | Not enough data | Not enough data | 8.2 (85 reviews) | 
| **Internationalization** | Not enough data | Not enough data | 8.0 (77 reviews) | 
| **Scalability** | Not enough data | Not enough data | 8.5 (88 reviews) | 
| **Reporting and Dashboards** | Not enough data | Not enough data | 8.4 (90 reviews) | 
| **ERP Integration** | Not enough data | Not enough data | 8.6 (20 reviews) | 

#### Generative AI - cpq

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Dynamic Quoting** | Not enough data | Not enough data | 7.4 (15 reviews) | 
| **Dynamic Pricing** | Not enough data | Not enough data | 7.5 (16 reviews) | 
| **Personalized Sale Recommendations** | Not enough data | Not enough data | 7.7 (16 reviews) | 

### Sales Gamification

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | 8.7/10 | 75 |

#### Competition

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Competition Templates** | Not enough data | Not enough data | 8.7 (58 reviews) ✓ Verified | 
| **Custom Competitions** | Not enough data | Not enough data | 8.7 (57 reviews) ✓ Verified | 
| **Team Competitions** | Not enough data | Not enough data | 8.7 (57 reviews) ✓ Verified | 
| **Simultaneous Competitions** | Not enough data | Not enough data | 8.5 (53 reviews) ✓ Verified | 
| **Competition Adjustments** | Not enough data | Not enough data | 8.5 (55 reviews) ✓ Verified | 
| **Awards and Incentives** | Not enough data | Not enough data | 7.9 (18 reviews) | 

#### Agentic AI - Sales Gamification

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 

#### Integrations

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **CRM Integration** | Not enough data | Not enough data | 8.9 (61 reviews) ✓ Verified | 
| **Social Collaboration Integration** | Not enough data | Not enough data | 8.8 (59 reviews) | 
| **TV Streaming** | Not enough data | Not enough data | 8.7 (45 reviews) | 

#### Platform

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | 8.8 (65 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 8.9 (64 reviews) ✓ Verified | 
| **Enterprise Scalability** | Not enough data | Not enough data | 8.8 (58 reviews) ✓ Verified | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 8.8 (63 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | Not enough data | 8.8 (63 reviews) ✓ Verified | 

#### Employee Features

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **User Profiles** | Not enough data | Not enough data | 8.9 (66 reviews) ✓ Verified | 
| **Notifications** | Not enough data | Not enough data | 8.8 (68 reviews) ✓ Verified | 
| **Mobile** | Not enough data | Not enough data | 8.8 (68 reviews) ✓ Verified | 

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.3/10 | 11 |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Messenger

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Sequencing** | 9.2 (6 reviews) | Not enough data | Not enough data | 
| **AI** | 8.1 (9 reviews) | Not enough data | Not enough data | 
| **Live Chat** | 8.5 (8 reviews) | Not enough data | Not enough data | 
| **Customization Interface** | 7.6 (7 reviews) | Not enough data | Not enough data | 

#### Channels

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Social Media** | 9.6 (8 reviews) | Not enough data | Not enough data | 
| **Website** | 9.6 (8 reviews) | Not enough data | Not enough data | 
| **Text Message (SMS)** | 9.6 (8 reviews) | Not enough data | Not enough data | 
| **Voice Assistants** | 7.7 (8 reviews) | Not enough data | Not enough data | 
| **Other** | 7.2 (6 reviews) | Not enough data | Not enough data | 

#### Customers

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Targeting** | 9.0 (7 reviews) | Not enough data | Not enough data | 
| **Profiles** | 9.2 (8 reviews) | Not enough data | Not enough data | 
| **Analytics** | 9.2 (8 reviews) | Not enough data | Not enough data | 
| **Lead Gathering** | 9.4 (8 reviews) | Not enough data | Not enough data | 
| **Sales Conversion** | 8.8 (8 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Conversational Marketing

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Autonomous Task Execution** | 6.3 (5 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 6.3 (5 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 7.0 (5 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | 6.3 (5 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Lead Generation

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | 8.5/10 | 80 |

#### Lead Facilitation

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Not enough data | 8.4 (72 reviews) | 
| **Lead Qualification** | Not enough data | Not enough data | 8.8 (73 reviews) | 
| **Lead Follow-up** | Not enough data | Not enough data | 8.8 (73 reviews) | 
| **Meeting Scheduling ** | Not enough data | Not enough data | 8.8 (73 reviews) | 

#### Organization

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | Not enough data | 8.6 (74 reviews) | 
| **Data Entry** | Not enough data | Not enough data | 8.4 (73 reviews) | 
| **Integrations / APIs** | Not enough data | Not enough data | 8.6 (73 reviews) | 

#### Performance Analysis

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Coaching ** | Not enough data | Not enough data | Feature Not Available | 
| **Peformance Tracking** | Not enough data | Not enough data | 8.6 (75 reviews) | 

#### Sales Analysis

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **ROI Forecasting ** | Not enough data | Not enough data | 8.4 (69 reviews) | 
| **Sales Forecasting ** | Not enough data | Not enough data | 8.4 (73 reviews) | 

#### Generative AI

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.3 (27 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 8.1 (27 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | 8.2/10 | 170 |

#### Integrated Workflows

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | 8.7 (160 reviews) | 
| **Email Tracking/Automation** | Not enough data | Not enough data | 8.8 (156 reviews) | 
| **Calls and Voice** | Not enough data | Not enough data | 8.3 (145 reviews) | 
| **Other Outreach Options ** | Not enough data | Not enough data | 8.2 (141 reviews) | 
| **CRM Integration** | Not enough data | Not enough data | 8.9 (154 reviews) | 
| **Calendar** | Not enough data | Not enough data | 8.8 (152 reviews) | 
| **Shared Records** | Not enough data | Not enough data | 8.5 (147 reviews) | 

#### Repeatability and Reportability

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Content Management** | Not enough data | Not enough data | 8.4 (144 reviews) | 
| **Workflow Management** | Not enough data | Not enough data | 8.6 (149 reviews) | 
| **Workflow Performance** | Not enough data | Not enough data | 8.6 (142 reviews) | 
| **Sales Coaching and Insights** | Not enough data | Not enough data | 8.2 (138 reviews) | 
| **Gamification** | Not enough data | Not enough data | 7.9 (120 reviews) | 

#### AI and Automation

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Lead Prioritization** | Not enough data | Not enough data | 8.3 (146 reviews) | 
| **Lead Scoring** | Not enough data | Not enough data | 8.5 (145 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | Not enough data | 8.3 (139 reviews) | 
| **Buyer Intelligence** | Not enough data | Not enough data | 8.1 (133 reviews) | 
| **Machine Learning** | Not enough data | Not enough data | 7.8 (125 reviews) | 

#### Generative AI

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.5 (69 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.9 (28 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.8 (26 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.0 (27 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.9 (26 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.7 (27 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.0 (27 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.1 (26 reviews) | 

### Quote-to-Cash

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | 8.4/10 | 56 |

#### Customer Requirements

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Quoting** | Not enough data | Not enough data | 8.5 (51 reviews) | 
| **Configuration** | Not enough data | Not enough data | 8.5 (50 reviews) | 
| **Pricing** | Not enough data | Not enough data | 8.5 (52 reviews) | 

#### Contracts

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Creation** | Not enough data | Not enough data | 8.5 (50 reviews) | 
| **Negotiation** | Not enough data | Not enough data | 8.2 (47 reviews) | 
| **Execution** | Not enough data | Not enough data | 8.4 (50 reviews) | 

#### Revenue

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Invoicing** | Not enough data | Not enough data | 8.5 (52 reviews) | 
| **Matching** | Not enough data | Not enough data | 8.5 (50 reviews) | 
| **Recognition** | Not enough data | Not enough data | 8.4 (47 reviews) | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.5/10 | 76 |
| **Ringy (formerly iSales)** | 8.5/10 | 10 |
| **Zoho CRM** | N/A | N/A |

#### Text Messaging

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Bulk SMS** | 9.1 (62 reviews) | 9.3 (10 reviews) | Not enough data | 
| **Two-Way Text Messaging** | 9.4 (62 reviews) | 9.3 (10 reviews) | Not enough data | 
| **Text Scheduler** | 9.2 (59 reviews) | 8.3 (9 reviews) | Not enough data | 
| **Automatic Replies** | 9.2 (62 reviews) | 9.3 (10 reviews) | Not enough data | 
| **Automatic URL Shortening** | Feature Not Available | 7.5 (8 reviews) | Not enough data | 
| **MMS Marketing** | 8.7 (55 reviews) | 8.5 (8 reviews) | Not enough data | 
| **Personalization** | 8.8 (58 reviews) | 9.0 (10 reviews) | Not enough data | 
| **Transactional SMS** | 8.7 (59 reviews) | 8.7 (10 reviews) | Not enough data | 

#### SMS Platform

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Reporting** | 8.8 (57 reviews) | 8.5 (8 reviews) | Not enough data | 
| **Automation** | 9.1 (64 reviews) | 9.6 (9 reviews) | Not enough data | 
| **White Label** | 9.1 (62 reviews) | 8.6 (7 reviews) | Not enough data | 
| **Text-to-Landline** | 7.1 (47 reviews) | 6.0 (7 reviews) | Not enough data | 
| **Short Codes** | 8.1 (46 reviews) | 7.6 (7 reviews) | Not enough data | 
| **API Integration** | 8.6 (56 reviews) | 8.3 (5 reviews) | Not enough data | 

#### Agentic AI - SMS Marketing

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.4 (9 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 8.3 (9 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.7 (9 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 8.0 (9 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 7.7 (8 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 8.1 (8 reviews) | Not enough data | Not enough data | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.2/10 | 15 |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Channels

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Multi-Channel Coverage** | 8.5 (12 reviews) | Not enough data | Not enough data | 
| **Open Listening** | 7.7 (10 reviews) | Not enough data | Not enough data | 
| **Physical Media** | 7.4 (9 reviews) | Not enough data | Not enough data | 

#### Design

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Communications Strategy Development** | 8.3 (9 reviews) | Not enough data | Not enough data | 
| **Create Content** | 7.9 (12 reviews) | Not enough data | Not enough data | 
| **Personalization** | 9.0 (10 reviews) | Not enough data | Not enough data | 
| **Inbound Identification** | 8.0 (9 reviews) | Not enough data | Not enough data | 
| **Regulatory Compliance** | 9.3 (9 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **AI Text Generation** | 8.2 (10 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 8.1 (9 reviews) | Not enough data | Not enough data | 

### Shared Inbox

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.4/10 | 6 |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Productivity Tools

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Notes** | Not enough data | Not enough data | Not enough data | 
| **Internal Discussion** | Not enough data | Not enough data | Not enough data | 
| **Assignments and Tasks** | 8.0 (5 reviews) | Not enough data | Not enough data | 
| **Workflows** | 8.9 (6 reviews) | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | 8.0 (5 reviews) | Not enough data | Not enough data | 
| **Tagging System** | 8.3 (6 reviews) | Not enough data | Not enough data | 

#### Analytics

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Trends** | 8.3 (5 reviews) | Not enough data | Not enough data | 
| **Performance Tracking** | 8.7 (5 reviews) | Not enough data | Not enough data | 
| **Email Tracking** | 8.7 (5 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Shared Inbox

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | 8.4/10 | 106 |

#### Platform Basics

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Templates** | Not enough data | Not enough data | 8.4 (98 reviews) | 
| **Exporting** | Not enough data | Not enough data | 8.6 (93 reviews) | 
| **Multi-user Access and Collaboration** | Not enough data | Not enough data | 8.6 (97 reviews) | 
| **Multiple Personas** | Not enough data | Not enough data | 8.4 (89 reviews) | 
| **Data Analytics ** | Not enough data | Not enough data | 8.8 (57 reviews) | 

#### Agentic AI - Customer Journey Mapping

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.2 (13 reviews) | 

### Client Portal

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | 8.7/10 | 89 |

#### Content

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Document Collaboration** | Not enough data | Not enough data | 8.9 (79 reviews) | 
| **Versioning** | Not enough data | Not enough data | 8.6 (76 reviews) | 
| **E-Signature** | Not enough data | Not enough data | 8.5 (76 reviews) | 
| **File Request** | Not enough data | Not enough data | 8.7 (77 reviews) | 
| **Feedback** | Not enough data | Not enough data | 8.6 (74 reviews) | 

#### Collaboration

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Billing and Invoicing** | Not enough data | Not enough data | 8.8 (76 reviews) | 
| **Instant Messaging** | Not enough data | Not enough data | 8.5 (78 reviews) | 
| **Project Management** | Not enough data | Not enough data | 9.0 (80 reviews) | 
| **Analytics** | Not enough data | Not enough data | 9.0 (83 reviews) | 
| **Time Tracking** | Not enough data | Not enough data | 8.7 (78 reviews) | 
| **Mobile Application** | Not enough data | Not enough data | 8.7 (75 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.8/10 | 10 |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Responses

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Personalization** | 9.2 (8 reviews) | Not enough data | Not enough data | 
| **Route To Human** | 9.4 (9 reviews) | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | 7.5 (8 reviews) | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Sales Follow-Up** | 8.9 (9 reviews) | Not enough data | Not enough data | 
| **Customer Interaction Automation** | 9.2 (8 reviews) | Not enough data | Not enough data | 
| **Lead Generation** | 9.2 (8 reviews) | Not enough data | Not enough data | 
| **Document Processing** | 8.5 (8 reviews) | Not enough data | Not enough data | 
| **Feedback Collection** | 9.2 (8 reviews) | Not enough data | Not enough data | 

#### Platform

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Conversation Editor** | 8.8 (8 reviews) | Not enough data | Not enough data | 
| **Integration** | 9.2 (8 reviews) | Not enough data | Not enough data | 
| **Human-In-The-Loop** | 9.2 (8 reviews) | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Independent Decision Making** | 8.1 (8 reviews) | Not enough data | Not enough data | 
| **Adaptive Responses** | 8.8 (8 reviews) | Not enough data | Not enough data | 
| **Task Execution** | 8.3 (8 reviews) | Not enough data | Not enough data | 
| **Problem Solving** | 8.3 (8 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **AI Text Generation** | 8.5 (8 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 8.5 (8 reviews) | Not enough data | Not enough data | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.9/10 | 9 |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Responses

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Customization** | 9.5 (7 reviews) | Not enough data | Not enough data | 
| **Control** | 7.3 (5 reviews) | Not enough data | Not enough data | 
| **Route To Human** | 9.5 (7 reviews) | Not enough data | Not enough data | 
| **Menu bars** | 9.5 (7 reviews) | Not enough data | Not enough data | 
| **Drip sequences** | 9.5 (7 reviews) | Not enough data | Not enough data | 

#### Platform

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Live chat** | 8.6 (7 reviews) | Not enough data | Not enough data | 
| **Integrations** | 9.3 (7 reviews) | Not enough data | Not enough data | 
| **Branding** | 8.6 (7 reviews) | Not enough data | Not enough data | 
| **Analytics** | 8.6 (7 reviews) | Not enough data | Not enough data | 
| **A/B testing** | 8.3 (7 reviews) | Not enough data | Not enough data | 
| **Role-based access** | 9.5 (7 reviews) | Not enough data | Not enough data | 
| **Collection of information** | 9.5 (7 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **AI Text Generation** | 8.8 (8 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 8.6 (7 reviews) | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | 8.5/10 | 44 |

#### Lead Monitoring

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Features** | Not enough data | Not enough data | 9.0 (42 reviews) | 
| **Performance** | Not enough data | Not enough data | 8.9 (42 reviews) | 
| **Identification** | Not enough data | Not enough data | 8.7 (42 reviews) | 

#### Agentic AI - Lead Capture

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 7.2 (27 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.2 (27 reviews) | 

#### Data Capture

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Mobile** | Not enough data | Not enough data | 8.3 (42 reviews) | 
| **Websites** | Not enough data | Not enough data | 8.5 (42 reviews) | 
| **Social Media** | Not enough data | Not enough data | 8.1 (42 reviews) | 
| **Data** | Not enough data | Not enough data | 8.3 (42 reviews) | 

#### Analytics

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Export/Import** | Not enough data | Not enough data | 9.1 (42 reviews) | 
| **Reporting** | Not enough data | Not enough data | 8.8 (42 reviews) | 

#### Customization

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Forms** | Not enough data | Not enough data | 8.7 (41 reviews) | 
| **Personalization** | Not enough data | Not enough data | 8.6 (41 reviews) | 
| **Templates** | Not enough data | Not enough data | 8.7 (42 reviews) | 
| **Integration** | Not enough data | Not enough data | 8.7 (42 reviews) | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 9.6/10 | 9 |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Conversational Platform

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Personalization** | 9.7 (6 reviews) | Not enough data | Not enough data | 
| **Omnichannel** | 9.7 (6 reviews) | Not enough data | Not enough data | 
| **Contextual Engagement** | 8.6 (7 reviews) | Not enough data | Not enough data | 
| **Proactive Engagement** | 9.7 (6 reviews) | Not enough data | Not enough data | 

#### Support Automation

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Intelligent Routing** | 9.7 (6 reviews) | Not enough data | Not enough data | 
| **Seamless Escalation** | 9.7 (6 reviews) | Not enough data | Not enough data | 
| **Transcripts** | 9.7 (6 reviews) | Not enough data | Not enough data | 
| **Self-Serve Support** | 9.7 (6 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **AI Text Generation** | 9.7 (6 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 9.8 (7 reviews) | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.5/10 | 13 |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Generative AI

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **AI Text Generation** | 8.6 (6 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 8.9 (6 reviews) | Not enough data | Not enough data | 
| **AI Text-to-Speech** | 8.8 (7 reviews) | Not enough data | Not enough data | 

#### Communication

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Pop-up Chat** | 9.4 (8 reviews) | Not enough data | Not enough data | 
| **Notifications** | 7.9 (7 reviews) | Not enough data | Not enough data | 
| **Targeted Emails** | 9.8 (7 reviews) | Not enough data | Not enough data | 
| **In-App Messaging** | 9.5 (7 reviews) | Not enough data | Not enough data | 
| **Co-Browsing** | 7.2 (6 reviews) | Not enough data | Not enough data | 

####  Internal Use

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Customization ** | 8.3 (9 reviews) | Not enough data | Not enough data | 
| **Conversation Archiving** | 7.2 (6 reviews) | Not enough data | Not enough data | 
| **Lead Development** | 7.6 (7 reviews) | Not enough data | Not enough data | 
| **Knowledge Base** | 9.3 (7 reviews) | Not enough data | Not enough data | 
| **Team Inbox ** | 7.3 (5 reviews) | Not enough data | Not enough data | 
| **Customer Profiles** | 9.4 (8 reviews) | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | Not enough data | Not enough data | 
| **Call Management** | Not enough data | Not enough data | Not enough data | 
| **Network monitoring** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 
| **Virtual PBX** | Not enough data | Not enough data | Not enough data | 
| **SIP trunking services** | Not enough data | Not enough data | Not enough data | 

#### Basic Communication

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Phone Calls** | Not enough data | Not enough data | Not enough data | 
| **Video Calls** | Not enough data | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | Not enough data | 
| **Conference Calls** | Not enough data | Not enough data | Not enough data | 
| **Desk-to-Desk Calls** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

#### Access

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Software Pairing** | Not enough data | Not enough data | Not enough data | 
| **Browser Extension** | Not enough data | Not enough data | Not enough data | 
| **Individual Download** | Not enough data | Not enough data | Not enough data | 

#### Advanced Features

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Hold Music** | Not enough data | Not enough data | Not enough data | 
| **Automated Attendants** | Not enough data | Not enough data | Not enough data | 
| **VOiP Number** | Not enough data | Not enough data | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | 7.9/10 | 23 |

#### Agentic AI - Lead Scoring

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 6.4 (12 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 6.7 (13 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 6.7 (12 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 6.8 (12 reviews) | 

#### Attribution

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Lead Opportunity** | Not enough data | Not enough data | 8.5 (21 reviews) | 
| **Lead Assignment** | Not enough data | Not enough data | 8.6 (22 reviews) | 
| **Pipeline Acceleration** | Not enough data | Not enough data | 8.0 (21 reviews) | 

#### Discovery

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Lead Management** | Not enough data | Not enough data | 8.6 (22 reviews) | 
| **Scoring/Ranking** | Not enough data | Not enough data | 8.3 (21 reviews) | 
| **Lead Context** | Not enough data | Not enough data | 8.3 (22 reviews) | 

#### Management

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Conversion Viability** | Not enough data | Not enough data | 8.4 (22 reviews) | 
| **Workflow** | Not enough data | Not enough data | 8.4 (22 reviews) | 

#### Platform

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Data Synchronization** | Not enough data | Not enough data | 8.4 (22 reviews) | 
| **Analysis** | Not enough data | Not enough data | 8.3 (21 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | 8.3/10 | 198 |

#### Agentic AI - Sales Performance Management

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.9 (21 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.1 (20 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.9 (21 reviews) | 

#### Incentives

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Badges** | Not enough data | Not enough data | 8.2 (153 reviews) ✓ Verified | 
| **Triggers** | Not enough data | Not enough data | 8.4 (160 reviews) ✓ Verified | 
| **Commission Calculator** | Not enough data | Not enough data | 8.0 (152 reviews) ✓ Verified | 
| **Leaderboards** | Not enough data | Not enough data | 8.4 (161 reviews) ✓ Verified | 

#### Personalization

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Profiles** | Not enough data | Not enough data | 8.5 (177 reviews) ✓ Verified | 
| **Custom Reports** | Not enough data | Not enough data | 8.6 (178 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | Not enough data | 8.6 (184 reviews) ✓ Verified | 
| **Goal Setting** | Not enough data | Not enough data | 8.4 (171 reviews) ✓ Verified | 

#### Administrative

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Integration** | Not enough data | Not enough data | 8.5 (169 reviews) ✓ Verified | 
| **Employee Structure** | Not enough data | Not enough data | 8.5 (173 reviews) ✓ Verified | 
| **Behavior Monitoring** | Not enough data | Not enough data | 8.4 (161 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | 8.0/10 | 161 |

#### Agentic AI - Email Tracking

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.7 (30 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.5 (29 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.6 (30 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.0 (29 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.0 (30 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.4 (30 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.6 (29 reviews) | 

#### Analytics

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Open Rates** | Not enough data | Not enough data | 8.3 (138 reviews) | 
| **Link Activity** | Not enough data | Not enough data | 8.3 (143 reviews) | 
| **Attachment Activity** | Not enough data | Not enough data | 8.4 (144 reviews) | 

#### Customizations

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Email Platform Integration** | Not enough data | Not enough data | 8.7 (148 reviews) | 
| **Email Scheduling** | Not enough data | Not enough data | 8.8 (145 reviews) | 
| **Notifications** | Not enough data | Not enough data | 8.7 (146 reviews) | 
| **Email Categorization** | Not enough data | Not enough data | 8.7 (142 reviews) | 
| **Templates** | Not enough data | Not enough data | 8.6 (147 reviews) | 

#### Generative AI

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.6 (59 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | 8.1/10 | 173 |

#### Agentic AI - Sales Analytics

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.5 (31 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.5 (31 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.2 (30 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.3 (30 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.4 (31 reviews) | 

#### Data Sourcing

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Data Sourcing** | Not enough data | Not enough data | 8.3 (145 reviews) | 
| **Exporting & Sharing Data** | Not enough data | Not enough data | 8.4 (149 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | Not enough data | 8.3 (142 reviews) | 
| **Interactive Dashboards** | Not enough data | Not enough data | 8.6 (156 reviews) | 
| **Data Segmentation** | Not enough data | Not enough data | 8.5 (147 reviews) | 

#### Predictive Analytics

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Lead Scoring** | Not enough data | Not enough data | 8.5 (147 reviews) | 
| **Opportunity Scoring** | Not enough data | Not enough data | 8.3 (139 reviews) | 
| **Risk Analysis** | Not enough data | Not enough data | 8.1 (124 reviews) | 
| **Live Forecasting** | Not enough data | Not enough data | 8.2 (130 reviews) | 

#### Sales Management

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Live Pipeline Management** | Not enough data | Not enough data | 8.5 (154 reviews) | 
| **Sales Gamification** | Not enough data | Not enough data | 8.3 (131 reviews) | 
| **Account-Based Analytics** | Not enough data | Not enough data | 8.5 (145 reviews) | 
| **Activity Tracking** | Not enough data | Not enough data | 8.8 (152 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Ringy (formerly iSales)** | 9.1/10 | 24 |
| **Zoho CRM** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

#### Calling

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Record Calls** | Not enough data | 8.9 (11 reviews) | Not enough data | 
| **Generate Location** | Not enough data | 9.5 (22 reviews) | Not enough data | 
| **Call Types** | Not enough data | 9.0 (21 reviews) | Not enough data | 
| **Click-to-Call** | Not enough data | 9.6 (23 reviews) | Not enough data | 
| **Auto Dialer** | Not enough data | Not enough data | Not enough data | 

#### Contacts

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Personalization** | Not enough data | 9.1 (23 reviews) | Not enough data | 
| **Information Locater** | Not enough data | 9.1 (21 reviews) | Not enough data | 
| **Record Prospect Data** | Not enough data | 8.7 (22 reviews) | Not enough data | 

#### Insights

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Notes** | Not enough data | 9.0 (23 reviews) | Not enough data | 
| **Daily Summary** | Not enough data | 8.9 (19 reviews) | Not enough data | 
| **Automated Voicemails** | Not enough data | 9.7 (18 reviews) | Not enough data | 
| **Automated Emails** | Not enough data | 9.1 (23 reviews) | Not enough data | 
| **Sorts Prospects** | Not enough data | 9.0 (19 reviews) | Not enough data | 
| **Automated Note Taking** | Not enough data | Not enough data | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | 7.8/10 | 12 |

#### Agentic AI - Sales Enablement

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 6.1 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 6.1 (6 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 6.1 (6 reviews) | 

#### Content Management

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Content Import** | Not enough data | Not enough data | 8.2 (10 reviews) | 
| **Content Creation** | Not enough data | Not enough data | 8.0 (10 reviews) | 
| **Templates** | Not enough data | Not enough data | 8.0 (10 reviews) | 
| **Advanced Search** | Not enough data | Not enough data | 8.8 (10 reviews) | 
| **Content Storage** | Not enough data | Not enough data | 8.2 (10 reviews) | 

#### Analytics

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | 9.0 (10 reviews) | 
| **Alerts** | Not enough data | Not enough data | 8.3 (10 reviews) | 
| **Account-Based Engagement** | Not enough data | Not enough data | 8.3 (10 reviews) | 
| **Content Utilization** | Not enough data | Not enough data | 8.3 (10 reviews) | 

#### Learning Management - Sales Enablement

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Sales Training ** | Not enough data | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | Not enough data | 
| **Sales Onboarding** | Not enough data | Not enough data | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Cross-Functional Alignment** | Not enough data | Not enough data | Not enough data | 
| **AI and Automation** | Not enough data | Not enough data | Not enough data | 
| **End-to-End Customer Journey Insights** | Not enough data | Not enough data | Not enough data | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.4/10 | 50 |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Consumer Intelligence

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Customer Feedback** | Feature Not Available | Not enough data | Not enough data | 
| **Competitive Intelligence** | Feature Not Available | Not enough data | Not enough data | 
| **Sentiment Analysis** | Feature Not Available | Not enough data | Not enough data | 

#### Reporting

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Revenue Reporting** | 8.4 (38 reviews) | Not enough data | Not enough data | 
| **Corporate Reporting** | 7.6 (37 reviews) | Not enough data | Not enough data | 
| **Dashboard** | 8.6 (43 reviews) | Not enough data | Not enough data | 

#### Media Monitoring

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Social Networks Monitoring** | Feature Not Available | Not enough data | Not enough data | 
| **Social Media Management** | 8.5 (47 reviews) | Not enough data | Not enough data | 
| **Digital Media Monitoring** | Feature Not Available | Not enough data | Not enough data | 

#### In-House Management

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Employee Performance** | 8.1 (39 reviews) | Not enough data | Not enough data | 
| **Team Workflow** | 8.6 (40 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **AI Text Generation** | 9.1 (30 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Online Reputation Management

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Website Builder

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.8/10 | 63 |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Customizations

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Templates** | 8.8 (52 reviews) | Not enough data | Not enough data | 
| **Drag and Drop** | 9.3 (52 reviews) | Not enough data | Not enough data | 
| **HTML Input** | 8.8 (43 reviews) | Not enough data | Not enough data | 
| **Domain Name** | 9.1 (47 reviews) | Not enough data | Not enough data | 

#### Growth

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **SEO** | Feature Not Available | Not enough data | Not enough data | 
| **Site Analytics** | 8.5 (48 reviews) | Not enough data | Not enough data | 
| **Marketing Tools** | 9.5 (47 reviews) | Not enough data | Not enough data | 
| **E-Commerce** | 8.0 (49 reviews) | Not enough data | Not enough data | 
| **Hosting** | 8.3 (46 reviews) | Not enough data | Not enough data | 

#### Content

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Email Integrations** | 9.1 (50 reviews) | Not enough data | Not enough data | 
| **Content Management** | 8.8 (48 reviews) | Not enough data | Not enough data | 
| **Permissions** | 8.9 (46 reviews) | Not enough data | Not enough data | 
| **WordPress Tool** | 8.5 (39 reviews) | Not enough data | Not enough data | 

#### Support

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Customer Support** | 8.3 (48 reviews) | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Ringy (formerly iSales)** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to HighLevel (12):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Shared Inbox Software](https://www.g2.com/categories/shared-inbox), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [Chatbots Software](https://www.g2.com/categories/chatbots), [Website Builder Software](https://www.g2.com/categories/website-builder), [Live Chat Software](https://www.g2.com/categories/live-chat), [Conversational Support Software](https://www.g2.com/categories/conversational-support)

**Unique to Ringy (formerly iSales) (2):** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)

**Unique to Zoho CRM (14):** [Client Portal Software](https://www.g2.com/categories/client-portal), [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping), [Quote-to-Cash Software](https://www.g2.com/categories/quote-to-cash), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Gamification Software](https://www.g2.com/categories/sales-gamification), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CPQ Software](https://www.g2.com/categories/cpq), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)


---
## Reviewer Demographics

### By Company Size

| Segment | HighLevel | Ringy (formerly iSales) | Zoho CRM | 
|---|---|---|---|
| **Small-Business** | 94.7% | 53.7% | 61.7% | 
| **Mid-Market** | 4.3% | 20.4% | 32.3% | 
| **Enterprise** | 1.0% | 25.9% | 6.0% | 

### By Industry

#### HighLevel

- **Marketing and Advertising:** 43.3%
- **Consulting:** 9.7%
- **Real Estate:** 4.9%
- **Health, Wellness and Fitness:** 4.4%
- **Professional Training & Coaching:** 4.3%
- **Information Technology and Services:** 2.9%
- **Computer Software:** 2.7%
- **Construction:** 2.0%
- **Financial Services:** 1.9%
- **E-Learning:** 1.7%
- **Other:** 22.0%

#### Ringy (formerly iSales)

- **Insurance:** 90.7%
- **Health, Wellness and Fitness:** 3.7%
- **Real Estate:** 1.9%
- **Hospital & Health Care:** 1.9%
- **Airlines/Aviation:** 1.9%

#### Zoho CRM

- **Information Technology and Services:** 16.1%
- **Computer Software:** 9.9%
- **Marketing and Advertising:** 8.9%
- **Financial Services:** 3.5%
- **Real Estate:** 3.5%
- **Education Management:** 3.0%
- **Internet:** 2.1%
- **Retail:** 2.1%
- **Accounting:** 2.0%
- **Management Consulting:** 1.9%
- **Other:** 47.0%

---
## Alternatives

### Alternatives to HighLevel

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (525 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14689 reviews)
- [Ontraport](https://www.g2.com/products/ontraport/reviews) — 4.5/5 stars (224 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2040 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.2/5 stars (1995 reviews)
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1353 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14757 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2566 reviews)

### Alternatives to Ringy (formerly iSales)

- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [Vanillasoft](https://www.g2.com/products/vanillasoft/reviews) — 4.5/5 stars (650 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (365 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (662 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14689 reviews)
- [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) — 4.4/5 stars (5421 reviews)

### Alternatives to Zoho CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9652 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2040 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1427 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (478 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14689 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)

---
## Top Discussions

### HighLevel

- Title: [How are other agencies working around HighLevel’s limits for bigger or more custom clients?](https://www.g2.com/discussions/how-are-other-agencies-working-around-highlevel-s-limits-for-bigger-or-more-custom-clients) — 2 comments
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Try automating pipeline stage movement in HighLevel. You can set workflows to move deals automatically (like from..."
- Title: [What is high level app?](https://www.g2.com/discussions/what-is-high-level-app) — 2 comments
  > **Top comment:** "HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called..."
- Title: [Has pricing and “hidden” add‑ons changed how you package HighLevel to your own clients?](https://www.g2.com/discussions/has-pricing-and-hidden-add-ons-changed-how-you-package-highlevel-to-your-own-clients) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">For better CRM organization, use automated tags in HighLevel workflows instead of manual tagging. Define clear tag..."
- Title: [What tips do you have for keeping email and SMS healthy when the tech side feels fragile?](https://www.g2.com/discussions/what-tips-do-you-have-for-keeping-email-and-sms-healthy-when-the-tech-side-feels-fragile) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">You might want to explore HighLevel's conditional logic in workflows. This lets workflows make decisions based on lead..."
- Title: [How are you handling HighLevel’s steep learning curve without losing days of billable time?](https://www.g2.com/discussions/how-are-you-handling-highlevel-s-steep-learning-curve-without-losing-days-of-billable-time) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you tried using HighLevel's workflow automation for lead follow-up? You can set up automated sequences that send..."

### Ringy (formerly iSales)

No discussions available for this product.

### Zoho CRM

- Title: [What have you found better than ZOHO](https://www.g2.com/discussions/what-have-you-found-better-than-zoho) — 5 comments, 1 upvote
  > **Top comment:** "Zoho One, with over 45 business applications,  all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus..."
- Title: [Is Zoho CRM really free?](https://www.g2.com/discussions/is-zoho-crm-really-free) — 4 comments, 5 upvotes
  > **Top comment:** "It free in trail after that you have to pay "
- Title: [What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms?](https://www.g2.com/discussions/zoho-crm-what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platf) — 3 comments, 1 upvote
  > **Top comment:** "Zoho CRM has some great strengths when it comes to managing customer relationships. First, it's highly customizable, so you can easily tweak the platform to..."
- Title: [What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms?](https://www.g2.com/discussions/what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platforms) — 3 comments
  > **Top comment:** "1. Affordable 
2. Flexible and great customisation 
3. Good user friendly interface "
- Title: [can we create segmentation in this](https://www.g2.com/discussions/can-we-create-segmentation-in-this) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes Lavanya,

Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/highlevel-vs-ringy-formerly-isales-vs-zoho-crm)