# HighLevel vs Ringy (formerly iSales) Comparison
---
## AI Generated Summary
- **G2 reviewers report** that HighLevel excels in providing an all-in-one solution, which many users appreciate for its ability to eliminate the need for multiple software tools. This is highlighted by feedback praising its powerful marketing automation features that save time through scheduled automated messages.
- **Users say** that Ringy (formerly iSales) offers a user-friendly experience, with many finding it easy to navigate and manage leads. Reviewers specifically mention the visually pleasing color coordination and the ability to set up immediate responses to leads via text or email, likening it to having a personal assistant.
- **According to verified reviews** , HighLevel has a significantly larger user base and more recent activity, which suggests a more robust community and ongoing support. With 38 recent reviews compared to Ringy's single review, users may find more up-to-date insights and shared experiences with HighLevel.
- **Reviewers mention** that while Ringy shines in ease of use, with a score that reflects its intuitive design, HighLevel faces some challenges in this area. Users have noted that HighLevel's setup can be less straightforward, which may require additional time for new users to get accustomed to the platform.
- **Users highlight** that Ringy provides strong lead management capabilities, with features like drip marketing for both emails and texts, which many find beneficial for nurturing leads effectively. This focus on lead engagement is a key strength for users looking to enhance their marketing efforts.
- **G2 reviewers indicate** that while both products have similar star ratings, HighLevel's overall G2 Score reflects a higher level of user satisfaction and market presence. This suggests that users may feel more confident in HighLevel's long-term viability and support compared to Ringy.



| | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 648 | 58 | 
| **Largest Market Segment** | Small-Business (94.6% of reviews) | Small-Business (53.7% of reviews) | 
| **Entry Level Price** | $97.00 Per Month | No pricing available | 

---
## Top Pros & Cons

### HighLevel

Pros:
- Features (155 reviews)
- Helpful (138 reviews)

Cons:
- Learning Curve (140 reviews)
- Missing Features (91 reviews)

### Ringy (formerly iSales)

Pros:
- Ease of Use (1 reviews)
- Easy Navigation (1 reviews)

Cons:
- Expensive (1 reviews)

---
## Ratings Comparison
| Rating | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
  | **Meets Requirements** | 8.7 (227 reviews) | 8.7 (42 reviews) | 
  | **Ease of Use** | 7.8 (566 reviews) | 9.0 (42 reviews) | 
  | **Ease of Setup** | 7.4 (355 reviews) | 9.0 (5 reviews) | 
  | **Ease of Admin** | 8.0 (168 reviews) | Not enough data | 
  | **Quality of Support** | 8.1 (221 reviews) | 8.6 (41 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (161 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 8.9 (219 reviews) | 8.8 (40 reviews) | 

---
## Pricing

### HighLevel

#### Entry-Level Pricing

Plan: Starter

Price: $97.00 Per Month

Description: All the tools you need to grow your businesses online with unlimited Users, unlimited Contacts, and a suite of AI tools!

Key Features:
- CRM
- Email & SMS Marketing
- Funnel & Website Builders

[Browse all 2 editions](https://www.g2.com/products/highlevel/pricing)

#### Free Trial

Yes

### Ringy (formerly iSales)

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.4/10 | 184 |
| **Ringy (formerly iSales)** | 8.8/10 | 40 |

#### Sales Force Automation

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Contact & Account Management** | 8.8 (120 reviews) | 9.0 (28 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 9.0 (120 reviews) | 8.9 (32 reviews) | 
| **Task / Activity Management** | 8.4 (114 reviews) | 8.5 (32 reviews) | 
| **Territory & Quota Management** | 7.5 (83 reviews) | Feature Not Available | 
| **Desktop Integration** | 8.8 (98 reviews) | 9.1 (32 reviews) | 
| **Product & Price List Management** | 8.3 (84 reviews) | Feature Not Available | 
| **Quote & Order Management** | 7.9 (81 reviews) | Feature Not Available | 
| **Customer Contract Management** | 8.1 (89 reviews) | Feature Not Available | 

#### Marketing Automation

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Email Marketing** | 9.0 (124 reviews) | 8.5 (31 reviews) | 
| **Campaign Management** | 9.0 (110 reviews) | 9.2 (32 reviews) | 
| **Lead Management** | 9.1 (118 reviews) | 9.3 (33 reviews) | 
| **Marketing ROI Analytics** | 8.3 (99 reviews) | 8.3 (24 reviews) | 

#### Customer Support

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Case Management** | 8.0 (93 reviews) | 8.7 (26 reviews) | 
| **Customer Support Portal** | Feature Not Available | 8.5 (11 reviews) | 
| **Knowledge Base** | Feature Not Available | 8.5 (27 reviews) | 
| **Call Center Features** | 8.0 (99 reviews) | 8.1 (26 reviews) | 
| **Support Analytics** | 8.2 (92 reviews) | Feature Not Available | 

#### Reporting & Analytics

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Reporting** | 8.4 (97 reviews) | 9.3 (27 reviews) | 
| **Dashboards** | 8.3 (107 reviews) | 8.9 (33 reviews) | 

#### Mobile & Social

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Social Collaboration Features** | 8.0 (88 reviews) | 8.1 (22 reviews) | 
| **Social Network Integration** | 8.3 (104 reviews) | 7.0 (18 reviews) | 
| **Mobile User Support** | 7.6 (90 reviews) | 7.6 (30 reviews) | 

#### Platform

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Customization** | 8.5 (110 reviews) | 7.7 (5 reviews) | 
| **Workflow Capability** | 9.0 (110 reviews) | 10.0 (5 reviews) | 
| **User, Role, and Access Management** | 8.6 (99 reviews) | 10.0 (5 reviews) | 
| **Internationalization** | 8.1 (85 reviews) | Feature Not Available | 
| **Document & Content Mgmt.** | 8.3 (82 reviews) | Not enough data | 
| **Performance and Reliability** | 8.4 (103 reviews) | 9.4 (6 reviews) | 
| **Output Document Generation** | 7.8 (82 reviews) | 9.0 (5 reviews) | 

#### Integration

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Data Import & Export Tools** | 8.5 (86 reviews) | 9.7 (5 reviews) | 
| **Integration APIs** | 8.3 (91 reviews) | 9.7 (5 reviews) | 
| **Breadth of Partner Applications** | 8.1 (78 reviews) | Feature Not Available | 

#### Generative AI

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **AI Text Generation** | 8.5 (65 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (24 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (21 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (23 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (20 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (23 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (20 reviews) | Not enough data | 
| **Decision Making** | 8.3 (20 reviews) | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.5/10 | 126 |
| **Ringy (formerly iSales)** | N/A | N/A |

#### Email Marketing

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Building and Personalizing Emails** | 8.9 (93 reviews) | Not enough data | 
| **Sending Outbound Emails** | 8.6 (90 reviews) | Not enough data | 
| **Manage Email Deliverability** | 8.4 (86 reviews) | Not enough data | 
| **Automated Email Responses** | 8.8 (92 reviews) | Not enough data | 

#### Online Marketing

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Landing Pages and Forms** | 8.8 (97 reviews) | Not enough data | 
| **Dynamic Content** | 8.7 (80 reviews) | Not enough data | 
| **A/B Testing** | 8.6 (81 reviews) | Not enough data | 
| **Mobile Optimized** | 8.2 (89 reviews) | Not enough data | 
| **Search Tracking and Optimization** | Feature Not Available | Not enough data | 

#### Lead Management

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Marketing Lead Database** | 8.8 (80 reviews) | Not enough data | 
| **Data Quality Management** | 8.5 (70 reviews) | Not enough data | 
| **Segmentation** | 8.8 (76 reviews) | Not enough data | 
| **Lead Scoring and Grading** | 8.3 (75 reviews) | Not enough data | 
| **Lead Nurturing** | 8.7 (86 reviews) | Not enough data | 
| **Online Behavior Tracking** | 8.1 (76 reviews) | Not enough data | 
| **Automated Alerts and Tasks** | 8.8 (78 reviews) | Not enough data | 
| **CRM Lead Integration** | 9.0 (84 reviews) | Not enough data | 

#### Campaign Management

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Program Management** | Feature Not Available | Not enough data | 
| **Event / Webinar Marketing** | 8.5 (77 reviews) | Not enough data | 
| **Calendaring** | 8.7 (92 reviews) | Not enough data | 
| **Budgeting** | Feature Not Available | Not enough data | 

#### Social

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Social Listening** | Feature Not Available | Not enough data | 
| **Social Sharing** | Feature Not Available | Not enough data | 
| **Social Campaigns** | 8.6 (78 reviews) | Not enough data | 
| **Social Media Engagement** | Feature Not Available | Not enough data | 
| **Social Media Advertising** | 8.5 (81 reviews) | Not enough data | 

#### Reporting & Analytics

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Basic Reporting** | 8.7 (89 reviews) | Not enough data | 
| **Web Analytics** | 8.4 (81 reviews) | Not enough data | 
| **ROI Analytics** | 8.4 (80 reviews) | Not enough data | 
| **Revenue Analytics** | 8.3 (77 reviews) | Not enough data | 
| **SEO / Keyword Analytics** | Feature Not Available | Not enough data | 

#### Platform

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Customization ** | 8.6 (82 reviews) | Not enough data | 
| **Workflow Capability** | 8.9 (85 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.7 (82 reviews) | Not enough data | 
| **Internationalization** | 8.0 (62 reviews) | Not enough data | 
| **Sandbox / Test Environments** | Feature Not Available | Not enough data | 
| **Performance and Reliability** | 8.4 (77 reviews) | Not enough data | 
| **Output Document Generation** | Feature Not Available | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (14 reviews) | Not enough data | 
| **Multi-step Planning** | 8.2 (13 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (13 reviews) | Not enough data | 
| **Adaptive Learning** | 7.6 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (12 reviews) | Not enough data | 
| **Decision Making** | 8.1 (12 reviews) | Not enough data | 

#### Integration

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (76 reviews) | Not enough data | 
| **Integration APIs** | 8.2 (76 reviews) | Not enough data | 
| **Breadth of Partner Applications** | 8.4 (72 reviews) | Not enough data | 

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.3/10 | 11 |
| **Ringy (formerly iSales)** | N/A | N/A |

#### Messenger

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Sequencing** | 9.2 (6 reviews) | Not enough data | 
| **AI** | 8.1 (9 reviews) | Not enough data | 
| **Live Chat** | 8.5 (8 reviews) | Not enough data | 
| **Customization Interface** | 7.6 (7 reviews) | Not enough data | 

#### Channels

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Social Media** | 9.6 (8 reviews) | Not enough data | 
| **Website** | 9.6 (8 reviews) | Not enough data | 
| **Text Message (SMS)** | 9.6 (8 reviews) | Not enough data | 
| **Voice Assistants** | 7.7 (8 reviews) | Not enough data | 
| **Other** | 7.2 (6 reviews) | Not enough data | 

#### Customers

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Targeting** | 9.0 (7 reviews) | Not enough data | 
| **Profiles** | 9.2 (8 reviews) | Not enough data | 
| **Analytics** | 9.2 (8 reviews) | Not enough data | 
| **Lead Gathering** | 9.4 (8 reviews) | Not enough data | 
| **Sales Conversion** | 8.8 (8 reviews) | Not enough data | 

#### Agentic AI - Conversational Marketing

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Autonomous Task Execution** | 6.3 (5 reviews) | Not enough data | 
| **Multi-step Planning** | 6.3 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (5 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | 6.3 (5 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.5/10 | 77 |
| **Ringy (formerly iSales)** | 8.5/10 | 10 |

#### Text Messaging

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Bulk SMS** | 9.1 (63 reviews) | 9.3 (10 reviews) | 
| **Two-Way Text Messaging** | 9.4 (62 reviews) | 9.3 (10 reviews) | 
| **Text Scheduler** | 9.2 (59 reviews) | 8.3 (9 reviews) | 
| **Automatic Replies** | 9.2 (62 reviews) | 9.3 (10 reviews) | 
| **Automatic URL Shortening** | Feature Not Available | 7.5 (8 reviews) | 
| **MMS Marketing** | 8.7 (55 reviews) | 8.5 (8 reviews) | 
| **Personalization** | 8.8 (58 reviews) | 9.0 (10 reviews) | 
| **Transactional SMS** | 8.7 (60 reviews) | 8.7 (10 reviews) | 

#### SMS Platform

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Reporting** | 8.8 (57 reviews) | 8.5 (8 reviews) | 
| **Automation** | 9.1 (64 reviews) | 9.6 (9 reviews) | 
| **White Label** | 9.1 (62 reviews) | 8.6 (7 reviews) | 
| **Text-to-Landline** | 7.1 (47 reviews) | 6.0 (7 reviews) | 
| **Short Codes** | 8.1 (46 reviews) | 7.6 (7 reviews) | 
| **API Integration** | 8.6 (56 reviews) | 8.3 (5 reviews) | 

#### Agentic AI - SMS Marketing

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (9 reviews) | Not enough data | 
| **Multi-step Planning** | 8.3 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 8.7 (9 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (9 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (8 reviews) | Not enough data | 
| **Decision Making** | 8.1 (8 reviews) | Not enough data | 

#### AI Automation - SMS Marketing

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **AI SMS** | Not enough data | Not enough data | 

#### AI Content Generation - SMS Marketing

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **AI SMS** | Not enough data | Not enough data | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.0/10 | 16 |
| **Ringy (formerly iSales)** | N/A | N/A |

#### Channels

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Multi-Channel Coverage** | 8.5 (12 reviews) | Not enough data | 
| **Open Listening** | 7.0 (11 reviews) | Not enough data | 
| **Physical Media** | 7.4 (9 reviews) | Not enough data | 

#### Design

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Communications Strategy Development** | 8.3 (9 reviews) | Not enough data | 
| **Create Content** | 7.3 (13 reviews) | Not enough data | 
| **Personalization** | 8.5 (11 reviews) | Not enough data | 
| **Inbound Identification** | 8.0 (9 reviews) | Not enough data | 
| **Regulatory Compliance** | 8.7 (10 reviews) | Not enough data | 

#### Generative AI

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **AI Text Generation** | 8.2 (10 reviews) | Not enough data | 
| **AI Text Summarization** | 7.8 (10 reviews) | Not enough data | 

### Shared Inbox

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.4/10 | 6 |
| **Ringy (formerly iSales)** | N/A | N/A |

#### Productivity Tools

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Notes** | Not enough data | Not enough data | 
| **Internal Discussion** | Not enough data | Not enough data | 
| **Assignments and Tasks** | 8.0 (5 reviews) | Not enough data | 
| **Workflows** | 8.9 (6 reviews) | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Integrations** | 8.0 (5 reviews) | Not enough data | 
| **Tagging System** | 8.3 (6 reviews) | Not enough data | 

#### Analytics

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Trends** | 8.3 (5 reviews) | Not enough data | 
| **Performance Tracking** | 8.7 (5 reviews) | Not enough data | 
| **Email Tracking** | 8.7 (5 reviews) | Not enough data | 

#### Agentic AI - Shared Inbox

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.6/10 | 11 |
| **Ringy (formerly iSales)** | N/A | N/A |

#### Responses

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Personalization** | 9.2 (8 reviews) | Not enough data | 
| **Route To Human** | 9.4 (9 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | 7.5 (8 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Sales Follow-Up** | 8.9 (9 reviews) | Not enough data | 
| **Customer Interaction Automation** | 9.2 (8 reviews) | Not enough data | 
| **Lead Generation** | 8.5 (9 reviews) | Not enough data | 
| **Document Processing** | 8.5 (8 reviews) | Not enough data | 
| **Feedback Collection** | 9.2 (8 reviews) | Not enough data | 

#### Platform

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Conversation Editor** | 8.8 (8 reviews) | Not enough data | 
| **Integration** | 8.3 (9 reviews) | Not enough data | 
| **Human-In-The-Loop** | 9.2 (8 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Independent Decision Making** | 7.4 (9 reviews) | Not enough data | 
| **Adaptive Responses** | 8.8 (8 reviews) | Not enough data | 
| **Task Execution** | 8.1 (9 reviews) | Not enough data | 
| **Problem Solving** | 8.3 (8 reviews) | Not enough data | 

#### Generative AI

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **AI Text Generation** | 8.5 (8 reviews) | Not enough data | 
| **AI Text Summarization** | 8.5 (8 reviews) | Not enough data | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.9/10 | 9 |
| **Ringy (formerly iSales)** | N/A | N/A |

#### Responses

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Customization** | 9.5 (7 reviews) | Not enough data | 
| **Control** | 7.3 (5 reviews) | Not enough data | 
| **Route To Human** | 9.5 (7 reviews) | Not enough data | 
| **Menu bars** | 9.5 (7 reviews) | Not enough data | 
| **Drip sequences** | 9.5 (7 reviews) | Not enough data | 

#### Platform

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Live chat** | 8.6 (7 reviews) | Not enough data | 
| **Integrations** | 9.3 (7 reviews) | Not enough data | 
| **Branding** | 8.6 (7 reviews) | Not enough data | 
| **Analytics** | 8.6 (7 reviews) | Not enough data | 
| **A/B testing** | 8.3 (7 reviews) | Not enough data | 
| **Role-based access** | 9.5 (7 reviews) | Not enough data | 
| **Collection of information** | 9.5 (7 reviews) | Not enough data | 

#### Generative AI

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **AI Text Generation** | 8.8 (8 reviews) | Not enough data | 
| **AI Text Summarization** | 8.6 (7 reviews) | Not enough data | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 9.6/10 | 9 |
| **Ringy (formerly iSales)** | N/A | N/A |

#### Conversational Platform

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Personalization** | 9.7 (6 reviews) | Not enough data | 
| **Omnichannel** | 9.7 (6 reviews) | Not enough data | 
| **Contextual Engagement** | 8.6 (7 reviews) | Not enough data | 
| **Proactive Engagement** | 9.7 (6 reviews) | Not enough data | 

#### Support Automation

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Intelligent Routing** | 9.7 (6 reviews) | Not enough data | 
| **Seamless Escalation** | 9.7 (6 reviews) | Not enough data | 
| **Transcripts** | 9.7 (6 reviews) | Not enough data | 
| **Self-Serve Support** | 9.7 (6 reviews) | Not enough data | 

#### Generative AI

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **AI Text Generation** | 9.7 (6 reviews) | Not enough data | 
| **AI Text Summarization** | 9.8 (7 reviews) | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.5/10 | 13 |
| **Ringy (formerly iSales)** | N/A | N/A |

#### Generative AI

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **AI Text Generation** | 8.6 (6 reviews) | Not enough data | 
| **AI Text Summarization** | 8.9 (6 reviews) | Not enough data | 
| **AI Text-to-Speech** | 8.8 (7 reviews) | Not enough data | 

#### Communication

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Pop-up Chat** | 9.4 (8 reviews) | Not enough data | 
| **Notifications** | 7.9 (7 reviews) | Not enough data | 
| **Targeted Emails** | 9.8 (7 reviews) | Not enough data | 
| **In-App Messaging** | 9.5 (7 reviews) | Not enough data | 
| **Co-Browsing** | 7.2 (6 reviews) | Not enough data | 

####  Internal Use

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Customization ** | 8.3 (9 reviews) | Not enough data | 
| **Conversation Archiving** | 7.2 (6 reviews) | Not enough data | 
| **Lead Development** | 7.6 (7 reviews) | Not enough data | 
| **Knowledge Base** | 9.3 (7 reviews) | Not enough data | 
| **Team Inbox ** | 7.3 (5 reviews) | Not enough data | 
| **Customer Profiles** | 9.4 (8 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.2/10 | 5 |
| **Ringy (formerly iSales)** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 7.7 (5 reviews) | Not enough data | 
| **Call Management** | 9.3 (5 reviews) | Not enough data | 
| **Network monitoring** | Not enough data | Not enough data | 
| **Integrations** | 8.0 (5 reviews) | Not enough data | 
| **Virtual PBX** | Not enough data | Not enough data | 
| **SIP trunking services** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Phone Calls** | 8.0 (5 reviews) | Not enough data | 
| **Video Calls** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Conference Calls** | Not enough data | Not enough data | 
| **Desk-to-Desk Calls** | Not enough data | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Access

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Software Pairing** | Not enough data | Not enough data | 
| **Browser Extension** | Not enough data | Not enough data | 
| **Individual Download** | Not enough data | Not enough data | 

#### Advanced Features

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Hold Music** | Not enough data | Not enough data | 
| **Automated Attendants** | Not enough data | Not enough data | 
| **VOiP Number** | 8.0 (5 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Ringy (formerly iSales)** | 9.2/10 | 25 |

#### Agentic AI - Outbound Call Tracking

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Calling

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Record Calls** | Not enough data | 9.0 (12 reviews) | 
| **Generate Location** | Not enough data | 9.5 (23 reviews) | 
| **Call Types** | Not enough data | 9.0 (22 reviews) | 
| **Click-to-Call** | Not enough data | 9.6 (24 reviews) | 
| **Auto Dialer** | Not enough data | Not enough data | 

#### Contacts

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Personalization** | Not enough data | 9.2 (24 reviews) | 
| **Information Locater** | Not enough data | 9.2 (22 reviews) | 
| **Record Prospect Data** | Not enough data | 8.8 (23 reviews) | 

#### Insights

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Notes** | Not enough data | 9.0 (24 reviews) | 
| **Daily Summary** | Not enough data | 9.0 (20 reviews) | 
| **Automated Voicemails** | Not enough data | 9.7 (19 reviews) | 
| **Automated Emails** | Not enough data | 9.1 (24 reviews) | 
| **Sorts Prospects** | Not enough data | 9.1 (20 reviews) | 
| **Automated Note Taking** | Not enough data | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.4/10 | 51 |
| **Ringy (formerly iSales)** | N/A | N/A |

#### Consumer Intelligence

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Customer Feedback** | Feature Not Available | Not enough data | 
| **Competitive Intelligence** | Feature Not Available | Not enough data | 
| **Sentiment Analysis** | Feature Not Available | Not enough data | 

#### Reporting

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Revenue Reporting** | 8.4 (38 reviews) | Not enough data | 
| **Corporate Reporting** | 7.6 (37 reviews) | Not enough data | 
| **Dashboard** | 8.6 (43 reviews) | Not enough data | 

#### Media Monitoring

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Social Networks Monitoring** | Feature Not Available | Not enough data | 
| **Social Media Management** | 8.4 (48 reviews) | Not enough data | 
| **Digital Media Monitoring** | Feature Not Available | Not enough data | 

#### In-House Management

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Employee Performance** | 8.1 (39 reviews) | Not enough data | 
| **Team Workflow** | 8.6 (40 reviews) | Not enough data | 

#### Generative AI

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **AI Text Generation** | 9.1 (30 reviews) | Not enough data | 

#### Agentic AI - Online Reputation Management

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Website Builder

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | 8.8/10 | 63 |
| **Ringy (formerly iSales)** | N/A | N/A |

#### Customizations

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Templates** | 8.8 (52 reviews) | Not enough data | 
| **Drag and Drop** | 9.3 (52 reviews) | Not enough data | 
| **HTML Input** | 8.8 (43 reviews) | Not enough data | 
| **Domain Name** | 9.1 (47 reviews) | Not enough data | 

#### Growth

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **SEO** | Feature Not Available | Not enough data | 
| **Site Analytics** | 8.5 (48 reviews) | Not enough data | 
| **Marketing Tools** | 9.5 (47 reviews) | Not enough data | 
| **E-Commerce** | 8.0 (49 reviews) | Not enough data | 
| **Hosting** | 8.3 (46 reviews) | Not enough data | 

#### Content

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Email Integrations** | 9.1 (50 reviews) | Not enough data | 
| **Content Management** | 8.8 (48 reviews) | Not enough data | 
| **Permissions** | 8.9 (46 reviews) | Not enough data | 
| **WordPress Tool** | 8.5 (39 reviews) | Not enough data | 

#### Support

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Customer Support** | 8.3 (48 reviews) | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **HighLevel** | N/A | N/A |
| **Ringy (formerly iSales)** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [CRM Software](https://www.g2.com/categories/crm), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing)

**Unique to HighLevel (11):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Shared Inbox Software](https://www.g2.com/categories/shared-inbox), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [Chatbots Software](https://www.g2.com/categories/chatbots), [Website Builder Software](https://www.g2.com/categories/website-builder), [Live Chat Software](https://www.g2.com/categories/live-chat), [Conversational Support Software](https://www.g2.com/categories/conversational-support)

**Unique to Ringy (formerly iSales) (1):** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)


---
## Reviewer Demographics

### By Company Size

| Segment | HighLevel | Ringy (formerly iSales) | 
|---|---|---|
| **Small-Business** | 94.6% | 53.7% | 
| **Mid-Market** | 4.4% | 20.4% | 
| **Enterprise** | 0.9% | 25.9% | 

### By Industry

#### HighLevel

- **Marketing and Advertising:** 43.2%
- **Consulting:** 9.7%
- **Real Estate:** 5.0%
- **Health, Wellness and Fitness:** 4.5%
- **Professional Training & Coaching:** 4.2%
- **Information Technology and Services:** 2.9%
- **Computer Software:** 2.7%
- **Construction:** 2.0%
- **Financial Services:** 2.0%
- **E-Learning:** 1.7%
- **Other:** 22.0%

#### Ringy (formerly iSales)

- **Insurance:** 90.7%
- **Health, Wellness and Fitness:** 3.7%
- **Real Estate:** 1.9%
- **Hospital & Health Care:** 1.9%
- **Airlines/Aviation:** 1.9%

---
## Alternatives

### Alternatives to HighLevel

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4194 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14736 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (539 reviews)
- [Ontraport](https://www.g2.com/products/ontraport/reviews) — 4.5/5 stars (255 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2055 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.3/5 stars (2012 reviews)
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.5/5 stars (1357 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14881 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13881 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2614 reviews)

### Alternatives to Ringy (formerly iSales)

- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13881 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [Vanillasoft](https://www.g2.com/products/vanillasoft/reviews) — 4.5/5 stars (734 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25862 reviews)
- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (368 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (625 reviews)
- [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) — 4.4/5 stars (5428 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (665 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14736 reviews)

---
## Top Discussions

### HighLevel

- Title: [How are other agencies working around HighLevel’s limits for bigger or more custom clients?](https://www.g2.com/discussions/how-are-other-agencies-working-around-highlevel-s-limits-for-bigger-or-more-custom-clients) — 3 comments, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Try automating pipeline stage movement in HighLevel. You can set workflows to move deals automatically (like from..."
- Title: [What is high level app?](https://www.g2.com/discussions/what-is-high-level-app) — 2 comments
  > **Top comment:** "HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called..."
- Title: [HighLevel feels full of glitches and bugs for me, how are you getting it stable?](https://www.g2.com/discussions/highlevel-feels-full-of-glitches-and-bugs-for-me-how-are-you-getting-it-stable) — 1 comment, 1 upvote
  > **Top comment:** "<p>I can understand why it might feel that way at first, especially if you're using a lot of the platform's features simultaneously. My experience has been..."
- Title: [Has pricing and “hidden” add‑ons changed how you package HighLevel to your own clients?](https://www.g2.com/discussions/has-pricing-and-hidden-add-ons-changed-how-you-package-highlevel-to-your-own-clients) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">For better CRM organization, use automated tags in HighLevel workflows instead of manual tagging. Define clear tag..."
- Title: [What tips do you have for keeping email and SMS healthy when the tech side feels fragile?](https://www.g2.com/discussions/what-tips-do-you-have-for-keeping-email-and-sms-healthy-when-the-tech-side-feels-fragile) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">You might want to explore HighLevel's conditional logic in workflows. This lets workflows make decisions based on lead..."

### Ringy (formerly iSales)

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/highlevel-vs-ringy-formerly-isales)