Compare HighLevel and Podium 
At a Glance
Market Segments
Small-Business (94.6% of reviews)
Small-Business (60.2% of reviews)
Entry-Level Pricing
$97.00 Per Month
Contact Us Per Month
HighLevel
Star Rating
(606)4.6 out of 5
Market Segments
Small-Business (94.6% of reviews)
Pros & Cons
Entry-Level Pricing
$97.00 Per Month
Free Trial is available
Browse all 2 pricing plansPodium
Star Rating
(2,067)4.6 out of 5
Market Segments
Small-Business (60.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Podium excels in customer engagement, particularly with its text messaging feature, which allows businesses to respond to inquiries quickly and collect customer reviews efficiently. Users appreciate how this functionality enhances communication and improves overall customer satisfaction.
- Users say that HighLevel offers a comprehensive all-in-one marketing solution, which is particularly beneficial for small business owners looking to streamline their operations. Reviewers highlight its ability to consolidate various tools, such as landing pages and call tracking, into one platform, making it easier to manage customer data.
- According to verified reviews, Podium's user interface is frequently praised for being clean and easy to navigate. This simplicity contributes to a smoother onboarding experience, allowing users to quickly adapt and utilize the platform's features without extensive training.
- Reviewers mention that while HighLevel is flexible and easy to set up, some users find it challenging to customize the platform to fit their specific workflows. This can lead to frustration for those who require more tailored solutions for their business needs.
- G2 reviewers highlight Podium's strong performance in managing customer feedback and reviews, which is crucial for maintaining a positive reputation. Users note that the platform effectively aggregates messages from various channels, making it easier to monitor and respond to client feedback.
- Users appreciate that HighLevel's pricing is competitive, especially for small businesses that may struggle with the costs of multiple software subscriptions. This affordability, combined with its extensive feature set, makes it an attractive option for those looking to maximize their marketing efforts without breaking the bank.
Pricing
Entry-Level Pricing
HighLevel
Starter
$97.00
Per Month
All the tools you need to grow your businesses online with unlimited Users, unlimited Contacts, and a suite of AI tools!
- CRM
- Email & SMS Marketing
- Funnel & Website Builders
Podium
Core
Contact Us
Per Month
With essential AI features, respond to and convert more leads faster.
- Consolidated Lead Conversion Platform
- Review Management with AI Reponses
- Basic Automations
Free Trial
HighLevel
Free Trial is available
Podium
No trial information availableRatings
Meets Requirements
8.7
204
9.1
1,738
Ease of Use
7.8
541
9.3
1,757
Ease of Setup
7.3
330
9.1
1,088
Ease of Admin
8.0
148
9.3
889
Quality of Support
8.1
198
9.0
1,615
Has the product been a good partner in doing business?
8.6
142
9.2
907
Product Direction (% positive)
9.0
201
9.0
1,724
Features by Category
Sales Force Automation
8.8
112
Not enough data
Feature Not Available
Not enough data
9.0
115
Not enough data
8.4
111
Not enough data
7.5
83
Not enough data
8.8
98
Not enough data
8.3
84
Not enough data
7.9
81
Not enough data
8.1
88
Not enough data
Marketing Automation
9.0
113
Not enough data
9.1
106
Not enough data
9.1
110
Not enough data
8.3
99
Not enough data
Customer Support
8.0
92
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
97
Not enough data
8.2
92
Not enough data
Reporting & Analytics
8.4
97
Not enough data
8.3
104
Not enough data
Feature Not Available
Not enough data
Mobile & Social
8.0
88
Not enough data
8.3
102
Not enough data
7.7
89
Not enough data
Platform
8.5
109
Not enough data
9.0
107
Not enough data
8.6
98
Not enough data
8.1
85
Not enough data
Feature Not Available
Not enough data
8.3
82
Not enough data
8.5
101
Not enough data
7.8
82
Not enough data
Integration
8.5
86
Not enough data
8.3
91
Not enough data
8.1
77
Not enough data
Generative AI
8.4
63
Not enough data
Agentic AI - CRM
7.7
23
Not enough data
8.5
21
Not enough data
8.9
23
Not enough data
8.3
20
Not enough data
8.6
22
Not enough data
8.4
20
Not enough data
8.3
20
Not enough data
Email Marketing
8.9
92
Not enough data
8.7
88
Not enough data
8.4
85
Not enough data
8.8
91
Not enough data
Online Marketing
8.8
95
Not enough data
8.7
80
Not enough data
8.6
81
Not enough data
8.2
88
Not enough data
Feature Not Available
Not enough data
Lead Management
8.8
79
Not enough data
8.5
70
Not enough data
8.8
76
Not enough data
8.3
75
Not enough data
8.8
85
Not enough data
8.1
76
Not enough data
8.8
78
Not enough data
9.1
82
Not enough data
Campaign Management
Feature Not Available
Not enough data
8.5
77
Not enough data
8.8
90
Not enough data
Feature Not Available
Not enough data
Social
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
78
Not enough data
Feature Not Available
Not enough data
8.6
80
Not enough data
Reporting & Analytics
8.8
88
Not enough data
8.5
80
Not enough data
8.4
79
Not enough data
8.3
77
Not enough data
Feature Not Available
Not enough data
Platform
8.6
82
Not enough data
8.8
84
Not enough data
8.7
82
Not enough data
8.0
62
Not enough data
Feature Not Available
Not enough data
8.5
75
Not enough data
Feature Not Available
Not enough data
Agentic AI - Marketing Automation
8.1
14
Not enough data
8.2
13
Not enough data
8.2
13
Not enough data
7.6
12
Not enough data
7.9
12
Not enough data
8.1
12
Not enough data
Integration
8.4
76
Not enough data
8.2
76
Not enough data
8.3
71
Not enough data
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
8.0
39
Not enough data
8.8
40
Interaction
Not enough data
8.0
41
Not enough data
8.2
40
Not enough data
8.3
40
Not enough data
8.4
40
Not enough data
8.3
39
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
8.2
40
Not enough data
7.9
41
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
8.1
41
Not enough data
7.9
41
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Feature Not Available
Not enough data
8.4
41
Not enough data
8.5
40
Not enough data
8.5
39
Agentic AI - AI Chatbots
Not enough data
5.2
8
Not enough data
6.0
8
Not enough data
6.3
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
5.8
8
Not enough data
6.7
8
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
9.2
6
8.3
158
8.1
9
7.6
207
8.5
8
9.1
222
7.6
7
Feature Not Available
Channels
9.6
8
7.9
212
9.6
8
8.6
221
9.5
7
9.3
237
7.7
8
Feature Not Available
7.2
6
8.0
195
Customers
9.0
7
8.2
153
9.2
8
8.4
155
9.2
8
8.5
222
9.4
8
8.3
222
8.8
8
8.5
222
Agentic AI - Conversational Marketing
6.3
5
4.4
13
6.3
5
4.5
13
7.0
5
4.2
13
Not enough data
4.9
13
6.3
5
4.9
13
Not enough data
5.0
13
Not enough data
4.9
13
Platform Basics
Not enough data
8.6
65
Not enough data
8.5
64
Not enough data
9.1
65
Platform Data
Not enough data
9.1
65
Not enough data
9.0
65
Platform Additional Functionality
Not enough data
8.5
63
Not enough data
9.1
65
Not enough data
9.3
65
Platform Content
Not enough data
9.0
62
Agentic AI - Automotive Marketing
Not enough data
6.3
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Text Messaging
9.1
62
8.7
230
|
Verified
9.4
62
9.3
240
|
Verified
9.2
58
8.4
187
9.2
62
8.6
239
|
Verified
Feature Not Available
8.3
213
|
Verified
8.7
55
8.4
216
|
Verified
8.8
58
8.5
233
|
Verified
8.7
59
8.5
216
|
Verified
SMS Platform
8.8
57
8.5
223
|
Verified
9.1
63
8.6
223
|
Verified
9.1
62
Feature Not Available
7.1
47
7.6
201
|
Verified
8.1
46
Feature Not Available
8.6
56
8.2
206
|
Verified
Agentic AI - SMS Marketing
7.4
9
5.7
24
8.3
9
6.1
24
8.7
9
6.6
24
8.0
9
6.4
24
7.7
8
5.8
24
8.1
8
5.7
24
Channels
8.5
12
8.2
325
7.7
10
8.1
322
7.4
9
Feature Not Available
Design
8.3
9
8.3
338
7.9
12
Feature Not Available
9.0
10
8.5
373
8.0
9
8.4
364
9.3
9
8.6
337
Generative AI
8.2
10
7.5
234
8.1
9
7.5
229
Responses
9.2
8
9.3
14
9.4
9
9.3
14
7.5
8
8.9
14
Automation - AI Agents
8.9
9
8.5
17
9.2
8
8.9
20
9.2
8
8.5
16
8.5
8
8.8
15
9.2
8
8.9
17
Platform
8.8
8
9.0
14
9.2
8
8.9
16
9.2
8
9.2
14
Autonomy - AI Agents
8.1
8
8.6
14
8.8
8
8.8
14
8.3
8
8.7
15
8.3
8
7.9
14
Generative AI
8.5
8
8.6
15
8.5
8
8.7
14
Responses
9.5
7
8.7
33
7.3
5
8.4
33
9.5
7
8.9
33
9.5
7
Feature Not Available
9.5
7
8.2
32
Platform
8.6
7
Feature Not Available
9.3
7
Feature Not Available
8.6
7
8.5
31
8.6
7
8.4
32
8.3
7
Feature Not Available
9.5
7
8.8
32
9.5
7
8.9
31
Generative AI
8.8
8
8.1
32
8.6
7
8.1
31
Conversational Platform
9.7
6
8.7
296
9.7
6
8.4
253
8.6
7
8.3
166
9.7
6
8.5
182
Support Automation
9.7
6
8.5
258
9.7
6
8.3
166
9.7
6
8.7
168
9.7
6
8.1
174
Generative AI
9.7
6
7.5
153
9.8
7
7.5
155
Generative AI
8.6
6
7.7
246
8.9
6
7.5
243
8.8
7
Feature Not Available
Communication
9.4
8
9.2
698
|
Verified
7.9
7
9.0
723
|
Verified
9.8
7
8.1
509
9.5
7
9.0
664
|
Verified
7.2
6
7.3
295
Internal Use
8.3
9
8.2
617
|
Verified
7.2
6
8.9
677
|
Verified
7.6
7
8.6
646
|
Verified
9.3
7
8.6
628
|
Verified
7.3
5
8.8
634
|
Verified
9.4
8
8.5
599
|
Verified
Platform Basics - VoIP Providers
Not enough data
6.8
11
Not enough data
6.5
11
Not enough data
6.2
10
Not enough data
5.8
11
Not enough data
5.8
10
Not enough data
6.5
10
Basic Communication
Not enough data
8.4
42
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
37
Agentic AI - VoIP Providers
Not enough data
6.0
7
Not enough data
6.0
7
Not enough data
6.2
7
Not enough data
6.7
7
Access
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Advanced Features
Not enough data
6.7
39
Not enough data
Feature Not Available
Not enough data
8.1
39
Consumer Intelligence
Feature Not Available
9.1
631
|
Verified
Feature Not Available
8.4
518
Feature Not Available
8.5
559
|
Verified
Reporting
8.4
38
Feature Not Available
7.6
37
8.4
524
|
Verified
8.6
43
8.9
649
|
Verified
Media Monitoring
Feature Not Available
8.5
518
8.5
46
7.3
199
Feature Not Available
8.3
511
In-House Management
8.1
39
8.6
503
8.6
40
8.6
503
|
Verified
Generative AI
9.1
30
7.5
138
Agentic AI - Online Reputation Management
Not enough data
5.2
11
Not enough data
5.3
11
Not enough data
5.9
11
Not enough data
5.8
11
Not enough data
5.6
11
Not enough data
5.6
11
Customizations
8.8
51
Not enough data
9.3
52
Not enough data
8.8
43
Not enough data
9.1
47
Not enough data
Growth
Feature Not Available
Not enough data
8.5
48
Not enough data
9.5
47
Not enough data
8.0
49
Not enough data
8.3
46
Not enough data
Content
9.1
50
Not enough data
8.8
47
Not enough data
8.9
46
Not enough data
8.5
39
Not enough data
Support
8.3
48
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HighLevel and Podium are categorized as SMS Marketing, AI Agents For Business Operations, Conversational Marketing, Shared Inbox, Online Reputation Management, VoIP Providers, Customer Communications Management, Chatbots, Live Chat, and Conversational Support
Reviews
Reviewers' Company Size
HighLevel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Podium
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
43.3%
Consulting
9.6%
Real Estate
4.9%
Health, Wellness and Fitness
4.6%
Professional Training & Coaching
4.4%
Other
33.2%
Automotive
19.9%
Retail
13.8%
Consumer Services
9.1%
Construction
7.9%
Furniture
6.2%
Other
43.2%
Discussions
What is high level app?
2 Comments
MB
HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called...Read more
Why less options for funnel and website section?
1 Comment
ST
Hey there!
Thank you for the question.
I am Head of Product Management at highLevel.
We would love to hear about more options that you want on...Read more
How can I make people interact with the chat feature better?
3 Comments
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 Comments
VL
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
How do I edit my templates ( If this is not a permissions issues )
2 Comments
JP
If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more
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