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At a Glance
Market Segments
Small-Business (95.8% of reviews)
Small-Business (79.1% of reviews)
Entry-Level Pricing
$97.00 Per Month
Starting at $13.00 1 user Per Month
HighLevel
Star Rating
(563)4.6 out of 5
Market Segments
Small-Business (95.8% of reviews)
Pros & Cons
Entry-Level Pricing
$97.00 Per Month
Free Trial is available
Browse all 2 pricing plansNutshell
Star Rating
(1,354)4.3 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $13.00 1 user Per Month
Free Trial is available
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Nutshell excels in ease of use with a score of 8.7, making it a favorite among small businesses for its intuitive interface. In contrast, HighLevel's score of 7.8 indicates that some users find it less user-friendly, particularly when navigating its more complex features.
- Reviewers mention that Nutshell's ease of setup is rated at 8.5, which is significantly higher than HighLevel's 7.4. This suggests that users appreciate the straightforward onboarding process with Nutshell, while HighLevel may require more time and effort to get started.
- G2 users highlight that Nutshell's quality of support is rated at 8.7, indicating a strong customer service experience. In comparison, HighLevel's support score of 8.2 suggests that while it is still good, there may be room for improvement in response times or issue resolution.
- Users on G2 report that Nutshell's lead management features score 8.4, which is slightly lower than HighLevel's impressive 9.0. This indicates that HighLevel may offer more robust tools for tracking and nurturing leads, which is crucial for sales-driven organizations.
- Reviewers mention that Nutshell's product direction score of 8.5 reflects a positive outlook on future updates and enhancements, while HighLevel's score of 8.9 suggests that users feel even more confident about the platform's ongoing development and feature expansion.
- Users say that Nutshell's email marketing capabilities score 7.7, which is significantly lower than HighLevel's 8.8. This indicates that HighLevel may provide more advanced features for email campaigns, such as automation and analytics, which are essential for effective marketing strategies.
Pricing
Entry-Level Pricing
HighLevel
Starter
$97.00
Per Month
All the tools you need to grow your businesses online with unlimited Users, unlimited Contacts, and a suite of AI tools!
- CRM
- Email & SMS Marketing
- Funnel & Website Builders
Nutshell
Sales Foundation
Starting at $13.00
1 user Per Month
An easy to use, flexible CRM that helps teams organize their contacts, leads, and conversations in order to grow.
- Unlimited storage, contacts & accounts
- Contact management and communication timelines
- Email and calendar sync
Free Trial
HighLevel
Free Trial is available
Nutshell
Free Trial is available
Ratings
Meets Requirements
8.8
178
8.4
1,118
Ease of Use
7.8
514
8.7
1,144
Ease of Setup
7.4
305
8.5
647
Ease of Admin
8.2
128
8.7
517
Quality of Support
8.2
173
8.7
1,021
Has the product been a good partner in doing business?
8.7
124
8.8
510
Product Direction (% positive)
8.9
174
8.5
1,106
Features by Category
Sales Force Automation
8.7
105
8.5
886
|
Verified
Feature Not Available
Feature Not Available
9.0
108
8.3
858
|
Verified
8.3
104
8.1
876
|
Verified
7.5
83
7.5
674
|
Verified
8.8
94
8.1
726
|
Verified
8.3
82
7.4
673
|
Verified
7.9
80
7.3
583
8.1
85
7.6
649
Marketing Automation
8.9
102
7.7
669
|
Verified
9.0
100
7.6
602
9.0
104
8.4
811
|
Verified
8.3
94
7.2
571
Customer Support
8.0
89
7.9
636
Feature Not Available
7.9
659
|
Verified
Feature Not Available
8.0
689
|
Verified
8.2
93
7.4
556
|
Verified
8.2
89
7.8
575
|
Verified
Reporting & Analytics
8.3
94
7.8
792
|
Verified
8.3
100
8.2
855
|
Verified
Feature Not Available
7.4
681
|
Verified
Mobile & Social
8.0
87
7.2
551
|
Verified
8.3
99
7.0
550
|
Verified
7.7
88
7.1
648
|
Verified
Platform
8.5
102
7.7
636
|
Verified
8.9
101
7.9
607
|
Verified
8.6
95
8.4
658
|
Verified
8.0
84
7.2
481
|
Verified
Feature Not Available
6.5
425
|
Verified
8.2
79
7.2
500
8.5
97
8.4
635
|
Verified
7.8
81
7.3
481
|
Verified
Integration
8.5
85
7.9
605
|
Verified
8.2
90
7.5
539
|
Verified
8.1
78
7.3
477
|
Verified
Generative AI
8.3
59
Feature Not Available
Agentic AI - CRM
7.7
21
7.6
41
8.5
21
7.5
39
8.8
21
7.2
40
8.3
20
7.3
40
8.5
21
7.2
40
8.4
21
7.3
39
8.3
20
7.2
40
Email Marketing
Not enough data
8.1
249
Not enough data
8.4
261
Not enough data
Feature Not Available
Not enough data
8.3
260
Not enough data
8.5
264
Not enough data
8.1
249
Not enough data
Feature Not Available
Not enough data
8.2
222
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
7.1
139
Not enough data
8.1
241
Generative AI
Not enough data
6.5
159
Not enough data
6.7
159
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.0
245
Not enough data
7.2
205
Not enough data
7.0
196
Not enough data
7.8
216
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Email Marketing
8.9
89
Not enough data
8.6
85
Not enough data
8.4
82
Not enough data
8.7
87
Not enough data
Online Marketing
8.8
89
Not enough data
8.7
78
Not enough data
8.5
77
Not enough data
8.2
85
Not enough data
Feature Not Available
Not enough data
Lead Management
8.8
76
Not enough data
8.5
68
Not enough data
8.7
75
Not enough data
8.3
73
Not enough data
8.7
81
Not enough data
8.1
73
Not enough data
8.8
76
Not enough data
9.0
80
Not enough data
Campaign Management
Feature Not Available
Not enough data
8.4
75
Not enough data
8.7
86
Not enough data
Feature Not Available
Not enough data
Social
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
75
Not enough data
Feature Not Available
Not enough data
8.5
77
Not enough data
Reporting & Analytics
8.7
85
Not enough data
8.5
78
Not enough data
8.4
77
Not enough data
8.3
75
Not enough data
Feature Not Available
Not enough data
Platform
8.5
81
Not enough data
8.8
82
Not enough data
8.7
82
Not enough data
8.0
63
Not enough data
Feature Not Available
Not enough data
8.4
73
Not enough data
Feature Not Available
Not enough data
Agentic AI - Marketing Automation
7.9
12
Not enough data
8.1
12
Not enough data
8.1
12
Not enough data
7.4
11
Not enough data
7.9
12
Not enough data
7.9
11
Not enough data
Integration
8.4
74
Not enough data
8.2
76
Not enough data
8.4
72
Not enough data
Messenger
9.2
6
Not enough data
7.7
5
Not enough data
8.6
6
Not enough data
8.3
5
Not enough data
Channels
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
7.5
6
Not enough data
6.7
5
Not enough data
Customers
8.9
6
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
Agentic AI - Conversational Marketing
6.3
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.3
195
Not enough data
8.2
192
Not enough data
7.3
160
Not enough data
Feature Not Available
Not enough data
8.1
169
Not enough data
8.0
180
Not enough data
8.1
168
Repeatability and Reportability
Not enough data
Feature Not Available
Not enough data
8.2
173
Not enough data
8.2
168
Not enough data
7.4
151
Not enough data
Feature Not Available
AI and Automation
Not enough data
7.7
165
Not enough data
7.9
164
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Engagement
Not enough data
6.8
12
Not enough data
7.5
12
Not enough data
7.2
12
Not enough data
7.2
12
Not enough data
7.5
12
Not enough data
7.6
12
Not enough data
7.4
12
Text Messaging
9.1
58
Not enough data
9.4
59
Not enough data
9.1
56
Not enough data
9.1
59
Not enough data
Feature Not Available
Not enough data
8.6
52
Not enough data
8.8
56
Not enough data
8.7
57
Not enough data
SMS Platform
8.8
56
Not enough data
9.2
61
Not enough data
9.1
61
Not enough data
7.0
46
Not enough data
8.1
46
Not enough data
8.6
54
Not enough data
Agentic AI - SMS Marketing
7.1
8
Not enough data
8.1
8
Not enough data
8.5
8
Not enough data
7.7
8
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
Channels
8.2
10
Not enough data
7.4
9
Not enough data
7.4
9
Not enough data
Design
8.3
9
Not enough data
7.5
10
Not enough data
9.0
10
Not enough data
8.0
9
Not enough data
9.3
9
Not enough data
Generative AI
8.2
10
Not enough data
8.1
9
Not enough data
Responses
9.0
7
Not enough data
9.3
7
Not enough data
7.1
7
Not enough data
Automation - AI Agents
8.6
7
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
8.3
7
Not enough data
9.0
7
Not enough data
Platform
8.6
7
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
Autonomy - AI Agents
7.9
7
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
Generative AI
8.3
7
Not enough data
8.3
7
Not enough data
Responses
9.5
7
Not enough data
7.3
5
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Platform
8.6
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Generative AI
8.6
7
Not enough data
8.3
6
Not enough data
Conversational Platform
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Support Automation
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Generative AI
9.7
6
Not enough data
9.7
6
Not enough data
Customization
Not enough data
8.3
44
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
41
Additional Functionality
Not enough data
8.6
43
Not enough data
6.8
35
Not enough data
8.5
42
Not enough data
6.6
33
Not enough data
8.0
40
Generative AI
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Communication
9.4
6
Not enough data
8.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
7.0
5
Not enough data
Internal Use
8.3
9
Not enough data
6.7
5
Not enough data
7.3
5
Not enough data
9.0
5
Not enough data
7.3
5
Not enough data
9.4
6
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
6.7
9
Not enough data
7.4
9
Not enough data
6.9
9
Incentives
Not enough data
6.8
94
Not enough data
6.6
98
Not enough data
6.5
94
Not enough data
7.6
99
Personalization
Not enough data
7.5
107
Not enough data
7.7
106
Not enough data
8.2
118
Not enough data
7.7
105
Administrative
Not enough data
7.7
109
Not enough data
7.5
103
Not enough data
7.3
97
Agentic AI - Email Tracking
Not enough data
7.9
12
Not enough data
8.2
11
Not enough data
8.3
11
Not enough data
8.5
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.5
11
Analytics
Not enough data
8.0
187
Not enough data
8.0
181
Not enough data
7.9
175
Customizations
Not enough data
8.4
185
Not enough data
8.3
192
Not enough data
8.3
192
Not enough data
8.0
176
Not enough data
8.4
190
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
6.9
13
Not enough data
6.9
13
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
7.7
13
Data Sourcing
Not enough data
7.6
163
Not enough data
7.9
173
Not enough data
Feature Not Available
Not enough data
8.5
184
Not enough data
8.1
170
Predictive Analytics
Not enough data
7.9
172
Not enough data
7.8
167
Not enough data
Feature Not Available
Not enough data
7.5
161
Sales Management
Not enough data
8.4
189
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
197
Consumer Intelligence
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.6
37
Not enough data
7.7
36
Not enough data
8.6
42
Not enough data
Media Monitoring
Feature Not Available
Not enough data
8.5
45
Not enough data
Feature Not Available
Not enough data
In-House Management
8.2
38
Not enough data
8.5
39
Not enough data
Generative AI
9.1
30
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
8.8
50
Not enough data
9.3
52
Not enough data
8.8
43
Not enough data
9.2
46
Not enough data
Growth
Feature Not Available
Not enough data
8.5
48
Not enough data
9.5
46
Not enough data
7.9
48
Not enough data
8.3
45
Not enough data
Content
9.1
50
Not enough data
8.8
47
Not enough data
8.9
45
Not enough data
8.5
39
Not enough data
Support
8.4
45
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HighLevel and Nutshell are categorized as CRM
Unique Categories
Nutshell is categorized as Sales Engagement, Google Workspace for Sales, Sales Analytics, Sales Performance Management, Email Tracking, Online Form Builder, and Email Marketing
Reviews
Reviewers' Company Size
HighLevel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Nutshell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
44.3%
Consulting
9.4%
Real Estate
5.2%
Professional Training & Coaching
4.4%
Health, Wellness and Fitness
4.4%
Other
32.3%
Marketing and Advertising
8.0%
Computer Software
7.6%
Information Technology and Services
5.2%
Construction
5.0%
Financial Services
3.3%
Other
70.9%
Alternatives
Discussions
What is high level app?
2 Comments
MB
HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called...Read more
Why less options for funnel and website section?
1 Comment
ST
Hey there!
Thank you for the question.
I am Head of Product Management at highLevel.
We would love to hear about more options that you want on...Read more
I am unable to email from Nutshell. This started after my company did an upgrade. Also, How do I could get multiple bcc emails to show in their account? Or is they a way to use a distribution group list and have each email show up in members accounts? I may need help getting it set up.
2 Comments
AR
Call the Help Desk; they typically answer earlier in the day or call you back the same day. There is no BCC availability that I am aware of.Read more
What integration options have you found that work best for Nutshell?
2 Comments
AB
I love fireflies.ai but it requires API or zapier
Google workplaces has a great chrome extension for gmail which has caught a lot more for input f...Read more
Is there a limit to the number of contacts that I can add to Nutshell?
1 Comment
Official Response from Nutshell
No. All Nutshell subscriptions include unlimited contacts and data storage.Read more
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