Compare HighLevel and monday CRM

At a Glance
HighLevel
HighLevel
Star Rating
(606)4.6 out of 5
Market Segments
Small-Business (94.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$97.00 Per Month
Free Trial is available
Browse all 2 pricing plans
monday CRM
monday CRM
Star Rating
(1,130)4.6 out of 5
Market Segments
Small-Business (79.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$12.00 Per Month
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that HighLevel excels in providing an all-in-one solution for small businesses, with users appreciating its ability to consolidate various marketing tools like landing pages, call tracking, and email marketing into one platform. This integration helps users stay organized and reduces costs associated with multiple subscriptions.
  • Users say that monday CRM offers a smooth scaling experience, allowing teams to add users and pipelines without disrupting existing workflows. This flexibility is particularly beneficial for growing businesses, as it helps maintain productivity during expansion.
  • Reviewers mention that HighLevel's user-friendly setup process is a significant advantage, with many finding it easy to get started and manage customer data effectively. This ease of use is highlighted by users who appreciate the streamlined collection of data on new leads and prospects.
  • According to verified reviews, monday CRM shines in its automation capabilities, which help users create tasks and reminders for stalled deals. This feature not only saves time but also enhances workflow efficiency, making it a favorite among users who value task management.
  • G2 reviewers highlight that while HighLevel has a slightly higher overall satisfaction score, monday CRM matches it in specific areas like ease of use and support quality. Users find monday CRM to be beginner-friendly, making it an attractive option for those new to CRM systems.
  • Users report that HighLevel's focus on marketing features, such as email and campaign management, gives it an edge for agencies looking for comprehensive marketing tools. However, monday CRM's ability to visualize campaign touchpoints across the lead lifecycle provides valuable insights that help teams understand their marketing effectiveness.
Pricing
Entry-Level Pricing
HighLevel
Starter
$97.00
Per Month
Browse all 2 pricing plans
monday CRM
Basic
$12.00
Per Month
Browse all 4 pricing plans
Free Trial
HighLevel
Free Trial is available
monday CRM
Free Trial is available
Ratings
Meets Requirements
8.7
204
8.6
803
Ease of Use
7.8
541
8.9
865
Ease of Setup
7.3
330
8.5
654
Ease of Admin
8.0
148
8.9
465
Quality of Support
8.1
198
8.5
714
Has the product been a good partner in doing business?
8.6
142
8.9
459
Product Direction (% positive)
9.0
201
9.3
780
Features by Category
Sales Force Automation
8.8
112
8.5
549
Feature Not Available
7.8
472
9.0
115
8.6
558
8.4
111
8.8
581
7.5
83
7.6
444
8.8
98
8.3
495
8.3
84
7.7
448
7.9
81
7.5
450
8.1
88
7.9
477
Marketing Automation
9.0
113
7.5
463
9.1
106
7.7
463
9.1
110
8.6
539
8.3
99
7.5
438
Customer Support
8.0
92
8.2
473
Feature Not Available
7.8
411
Feature Not Available
8.2
435
8.1
97
7.0
394
8.2
92
7.8
448
Reporting & Analytics
8.4
97
8.2
516
8.3
104
8.7
566
Feature Not Available
8.0
466
Mobile & Social
8.0
88
7.8
384
8.3
102
7.3
345
7.7
89
7.7
472
Platform
8.5
109
8.7
524
9.0
107
8.7
515
8.6
98
8.6
516
8.1
85
8.1
437
Feature Not Available
7.6
387
8.3
82
8.0
471
8.5
101
8.5
504
7.8
82
7.8
434
Integration
8.5
86
8.2
468
8.3
91
7.9
417
8.1
77
8.0
408
Generative AI
8.4
63
7.1
314
Agentic AI - CRM
7.7
23
7.3
62
8.5
21
7.5
62
8.9
23
7.5
59
8.3
20
7.3
61
8.6
22
7.2
61
8.4
20
7.3
61
8.3
20
7.1
61
8.5
121
Not enough data
Email Marketing
8.9
92
Not enough data
8.7
88
Not enough data
8.4
85
Not enough data
8.8
91
Not enough data
Online Marketing
8.8
95
Not enough data
8.7
80
Not enough data
8.6
81
Not enough data
8.2
88
Not enough data
Feature Not Available
Not enough data
Lead Management
8.8
79
Not enough data
8.5
70
Not enough data
8.8
76
Not enough data
8.3
75
Not enough data
8.8
85
Not enough data
8.1
76
Not enough data
8.8
78
Not enough data
9.1
82
Not enough data
Campaign Management
Feature Not Available
Not enough data
8.5
77
Not enough data
8.8
90
Not enough data
Feature Not Available
Not enough data
Social
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
78
Not enough data
Feature Not Available
Not enough data
8.6
80
Not enough data
Reporting & Analytics
8.8
88
Not enough data
8.5
80
Not enough data
8.4
79
Not enough data
8.3
77
Not enough data
Feature Not Available
Not enough data
Platform
8.6
82
Not enough data
8.8
84
Not enough data
8.7
82
Not enough data
8.0
62
Not enough data
Feature Not Available
Not enough data
8.5
75
Not enough data
Feature Not Available
Not enough data
Agentic AI - Marketing Automation
8.1
14
Not enough data
8.2
13
Not enough data
8.2
13
Not enough data
7.6
12
Not enough data
7.9
12
Not enough data
8.1
12
Not enough data
Integration
8.4
76
Not enough data
8.2
76
Not enough data
8.3
71
Not enough data
Conversational MarketingHide 21 FeaturesShow 21 Features
8.3
10
Not enough data
Messenger
9.2
6
Not enough data
8.1
9
Not enough data
8.5
8
Not enough data
7.6
7
Not enough data
Channels
9.6
8
Not enough data
9.6
8
Not enough data
9.5
7
Not enough data
7.7
8
Not enough data
7.2
6
Not enough data
Customers
9.0
7
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
9.4
8
Not enough data
8.8
8
Not enough data
Agentic AI - Conversational Marketing
6.3
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
75
Not enough data
Text Messaging
9.1
62
Not enough data
9.4
62
Not enough data
9.2
58
Not enough data
9.2
62
Not enough data
Feature Not Available
Not enough data
8.7
55
Not enough data
8.8
58
Not enough data
8.7
59
Not enough data
SMS Platform
8.8
57
Not enough data
9.1
63
Not enough data
9.1
62
Not enough data
7.1
47
Not enough data
8.1
46
Not enough data
8.6
56
Not enough data
Agentic AI - SMS Marketing
7.4
9
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
8.0
9
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
Customer Communications ManagementHide 10 FeaturesShow 10 Features
8.2
15
Not enough data
Channels
8.5
12
Not enough data
7.7
10
Not enough data
7.4
9
Not enough data
Design
8.3
9
Not enough data
7.9
12
Not enough data
9.0
10
Not enough data
8.0
9
Not enough data
9.3
9
Not enough data
Generative AI
8.2
10
Not enough data
8.1
9
Not enough data
8.4
6
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
8.9
6
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
8.3
6
Not enough data
Analytics
8.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Agentic AI - Shared Inbox
Not enough data
Not enough data
Not enough data
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
8.8
10
Not enough data
Responses
9.2
8
Not enough data
9.4
9
Not enough data
7.5
8
Not enough data
Automation - AI Agents
8.9
9
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
8.5
8
Not enough data
9.2
8
Not enough data
Platform
8.8
8
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
Autonomy - AI Agents
8.1
8
Not enough data
8.8
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
Generative AI
8.5
8
Not enough data
8.5
8
Not enough data
8.9
9
Not enough data
Responses
9.5
7
Not enough data
7.3
5
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Platform
8.6
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Generative AI
8.8
8
Not enough data
8.6
7
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
9.6
9
Not enough data
Conversational Platform
9.7
6
Not enough data
9.7
6
Not enough data
8.6
7
Not enough data
9.7
6
Not enough data
Support Automation
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Generative AI
9.7
6
Not enough data
9.8
7
Not enough data
8.5
13
Not enough data
Generative AI
8.6
6
Not enough data
8.9
6
Not enough data
8.8
7
Not enough data
Communication
9.4
8
Not enough data
7.9
7
Not enough data
9.8
7
Not enough data
9.5
7
Not enough data
7.2
6
Not enough data
Internal Use
8.3
9
Not enough data
7.2
6
Not enough data
7.6
7
Not enough data
9.3
7
Not enough data
7.3
5
Not enough data
9.4
8
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance ManagementHide 14 FeaturesShow 14 Features
Not enough data
7.8
292
Agentic AI - Sales Performance Management
Not enough data
7.1
29
Not enough data
7.0
29
Not enough data
6.8
28
Incentives
Not enough data
7.3
215
Not enough data
7.7
231
Not enough data
7.5
209
Not enough data
7.8
221
Personalization
Not enough data
8.2
258
Not enough data
8.2
245
Not enough data
8.9
274
Not enough data
8.6
246
Administrative
Not enough data
8.1
253
Not enough data
8.2
246
Not enough data
7.8
199
Not enough data
7.6
205
Agentic AI - Email Tracking
Not enough data
7.4
24
Not enough data
7.6
24
Not enough data
7.6
24
Not enough data
7.0
24
Not enough data
6.9
24
Not enough data
6.9
24
Not enough data
7.3
24
Analytics
Not enough data
8.1
167
Not enough data
7.9
143
Not enough data
Feature Not Available
Customizations
Not enough data
8.1
187
Not enough data
8.2
94
Not enough data
8.5
191
Not enough data
7.9
88
Not enough data
8.2
185
Generative AI
Not enough data
7.4
132
Online Reputation ManagementHide 18 FeaturesShow 18 Features
8.4
49
Not enough data
Consumer Intelligence
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.4
38
Not enough data
7.6
37
Not enough data
8.6
43
Not enough data
Media Monitoring
Feature Not Available
Not enough data
8.5
46
Not enough data
Feature Not Available
Not enough data
In-House Management
8.1
39
Not enough data
8.6
40
Not enough data
Generative AI
9.1
30
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.8
61
Not enough data
Customizations
8.8
51
Not enough data
9.3
52
Not enough data
8.8
43
Not enough data
9.1
47
Not enough data
Growth
Feature Not Available
Not enough data
8.5
48
Not enough data
9.5
47
Not enough data
8.0
49
Not enough data
8.3
46
Not enough data
Content
9.1
50
Not enough data
8.8
47
Not enough data
8.9
46
Not enough data
8.5
39
Not enough data
Support
8.3
48
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HighLevel
HighLevel
monday CRM
monday CRM
HighLevel and monday CRM are categorized as CRM
Reviews
Reviewers' Company Size
HighLevel
HighLevel
Small-Business(50 or fewer emp.)
94.6%
Mid-Market(51-1000 emp.)
4.4%
Enterprise(> 1000 emp.)
1.0%
monday CRM
monday CRM
Small-Business(50 or fewer emp.)
79.2%
Mid-Market(51-1000 emp.)
18.2%
Enterprise(> 1000 emp.)
2.6%
Reviewers' Industry
HighLevel
HighLevel
Marketing and Advertising
43.3%
Consulting
9.6%
Real Estate
4.9%
Health, Wellness and Fitness
4.6%
Professional Training & Coaching
4.4%
Other
33.2%
monday CRM
monday CRM
Marketing and Advertising
12.5%
Information Technology and Services
7.8%
Construction
4.6%
Computer Software
4.5%
Real Estate
3.7%
Other
66.8%
Alternatives
HighLevel
HighLevel Alternatives
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Ontraport
Ontraport
Add Ontraport
monday CRM
monday CRM Alternatives
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Agentforce Sales
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Discussions
HighLevel
HighLevel Discussions
What is high level app?
2 Comments
Melissa B.
MB
HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called...Read more
Why less options for funnel and website section?
1 Comment
Shivam T.
ST
Hey there! Thank you for the question. I am Head of Product Management at highLevel. We would love to hear about more options that you want on...Read more
Is HighLevel a CRM?
1 Comment
AM
monday CRM
monday CRM Discussions
Can I use Monday.com to set-up an online application or a questionnaire for my external clients?
2 Comments
MY
Yes. Easy to do.Read more
What is monday sales CRM used for?
1 Comment
P K.
PK
Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management...Read more
Monty the Mongoose crying
monday CRM has no more discussions with answers