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At a Glance
Market Segments
Small-Business (95.8% of reviews)
Small-Business (78.6% of reviews)
Entry-Level Pricing
$97.00 Per Month
$12.00 Per Month
HighLevel
Star Rating
(569)4.6 out of 5
Market Segments
Small-Business (95.8% of reviews)
Pros & Cons
Entry-Level Pricing
$97.00 Per Month
Free Trial is available
Browse all 2 pricing plansmonday CRM
Star Rating
(1,076)4.6 out of 5
Market Segments
Small-Business (78.6% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HighLevel excels in Email Marketing with a score of 8.8, while monday CRM falls short at 7.5. Reviewers mention that HighLevel's email automation features are robust and user-friendly, making it easier to create targeted campaigns.
- Reviewers mention that HighLevel's Opportunity & Pipeline Management is rated at 9.0, significantly higher than monday CRM's 8.5. Users say that HighLevel provides a more intuitive interface for tracking sales opportunities, which enhances their sales process.
- Users on G2 highlight that HighLevel's Customization capabilities score 8.4, compared to monday CRM's 8.7. However, reviewers say that while monday CRM offers more templates, HighLevel allows for deeper customization of workflows, which is crucial for small businesses.
- G2 users report that HighLevel's AI Text Generation feature scores 8.5, while monday CRM's is only 7.0. Reviewers mention that HighLevel's AI capabilities help in generating content quickly, which is a significant time-saver for marketing teams.
- Users say that HighLevel's Lead Management features are rated at 8.9, outperforming monday CRM's 8.5. Reviewers mention that HighLevel's lead scoring and tracking functionalities are particularly effective for small businesses looking to optimize their sales funnels.
- Reviewers mention that while both products have similar overall star ratings, HighLevel's focus on Small-Business needs is evident, with 96.1% of reviews coming from this segment, compared to monday CRM's 78.8%. Users report that HighLevel's features are tailored to the unique challenges faced by small businesses.
Pricing
Entry-Level Pricing
HighLevel
Starter
$97.00
Per Month
All the tools you need to grow your businesses online with unlimited Users, unlimited Contacts, and a suite of AI tools!
- CRM
- Email & SMS Marketing
- Funnel & Website Builders
monday CRM
Basic
$12.00
Per Month
Organize all your team’s leads, contacts, & deals
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards
Free Trial
HighLevel
Free Trial is available
monday CRM
Free Trial is available
Ratings
Meets Requirements
8.8
180
8.6
780
Ease of Use
7.8
516
8.9
810
Ease of Setup
7.4
307
8.5
600
Ease of Admin
8.1
131
8.9
460
Quality of Support
8.2
175
8.5
692
Has the product been a good partner in doing business?
8.7
125
8.9
454
Product Direction (% positive)
8.9
177
9.3
758
Features by Category
Sales Force Automation
8.7
106
8.5
529
Feature Not Available
7.8
463
9.0
110
8.5
528
8.3
106
8.8
563
7.5
83
7.6
435
8.8
96
8.3
485
8.3
82
7.7
439
7.9
80
7.5
442
8.1
86
7.9
469
Marketing Automation
8.9
104
7.5
452
9.1
102
7.7
449
9.0
105
8.6
518
8.3
96
7.5
426
Customer Support
8.0
91
8.2
464
Feature Not Available
7.8
402
Feature Not Available
8.2
427
8.2
94
7.0
386
8.2
90
7.8
440
Reporting & Analytics
8.3
94
8.3
495
8.3
102
8.7
550
Feature Not Available
7.9
453
Mobile & Social
8.1
88
7.8
373
8.3
101
7.2
337
7.8
89
7.7
461
Platform
8.6
104
8.7
511
8.9
102
8.7
502
8.6
97
8.6
514
8.0
85
8.1
436
Feature Not Available
7.6
386
8.3
81
8.0
469
8.5
98
8.5
498
7.8
82
7.8
432
Integration
8.5
85
8.2
467
8.2
91
7.9
415
8.1
78
7.9
406
Generative AI
8.3
60
7.1
304
Agentic AI - CRM
7.8
22
7.1
53
8.5
22
7.3
53
8.9
22
7.3
51
8.3
21
7.2
53
8.6
22
7.1
52
8.4
21
7.0
52
8.3
21
7.0
52
Email Marketing
8.9
90
Not enough data
8.7
86
Not enough data
8.4
83
Not enough data
8.7
88
Not enough data
Online Marketing
8.8
90
Not enough data
8.7
79
Not enough data
8.5
78
Not enough data
8.3
86
Not enough data
Feature Not Available
Not enough data
Lead Management
8.8
77
Not enough data
8.5
69
Not enough data
8.7
75
Not enough data
8.3
74
Not enough data
8.7
82
Not enough data
8.1
74
Not enough data
8.8
77
Not enough data
9.1
81
Not enough data
Campaign Management
Feature Not Available
Not enough data
8.4
76
Not enough data
8.8
87
Not enough data
Feature Not Available
Not enough data
Social
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
76
Not enough data
Feature Not Available
Not enough data
8.5
78
Not enough data
Reporting & Analytics
8.8
86
Not enough data
8.5
79
Not enough data
8.4
78
Not enough data
8.4
76
Not enough data
Feature Not Available
Not enough data
Platform
8.6
82
Not enough data
8.8
84
Not enough data
8.7
83
Not enough data
8.0
63
Not enough data
Feature Not Available
Not enough data
8.5
74
Not enough data
Feature Not Available
Not enough data
Agentic AI - Marketing Automation
7.9
13
Not enough data
8.2
13
Not enough data
8.2
13
Not enough data
7.6
12
Not enough data
7.9
12
Not enough data
8.1
12
Not enough data
Integration
8.4
75
Not enough data
8.2
77
Not enough data
8.4
72
Not enough data
Messenger
9.2
6
Not enough data
7.7
5
Not enough data
8.6
6
Not enough data
8.3
5
Not enough data
Channels
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
7.5
6
Not enough data
6.7
5
Not enough data
Customers
8.9
6
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
Agentic AI - Conversational Marketing
6.3
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
9.1
59
Not enough data
9.4
60
Not enough data
9.2
57
Not enough data
9.1
60
Not enough data
Feature Not Available
Not enough data
8.6
53
Not enough data
8.8
57
Not enough data
8.7
58
Not enough data
SMS Platform
8.8
57
Not enough data
9.2
62
Not enough data
9.1
62
Not enough data
7.1
47
Not enough data
8.1
46
Not enough data
8.6
55
Not enough data
Agentic AI - SMS Marketing
7.4
9
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
8.0
9
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
Channels
8.2
10
Not enough data
7.4
9
Not enough data
7.4
9
Not enough data
Design
8.3
9
Not enough data
7.5
10
Not enough data
9.0
10
Not enough data
8.0
9
Not enough data
9.3
9
Not enough data
Generative AI
8.2
10
Not enough data
8.1
9
Not enough data
Responses
9.2
8
Not enough data
9.4
8
Not enough data
7.5
8
Not enough data
Automation - AI Agents
8.8
8
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
8.5
8
Not enough data
9.2
8
Not enough data
Platform
8.8
8
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
Autonomy - AI Agents
8.1
8
Not enough data
8.8
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
Generative AI
8.5
8
Not enough data
8.5
8
Not enough data
Responses
9.5
7
Not enough data
7.3
5
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Platform
8.6
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Generative AI
8.6
7
Not enough data
8.3
6
Not enough data
Conversational Platform
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Support Automation
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Generative AI
9.7
6
Not enough data
9.7
6
Not enough data
Generative AI
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
Communication
9.3
7
Not enough data
8.1
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
7.2
6
Not enough data
Internal Use
8.3
10
Not enough data
7.2
6
Not enough data
7.8
6
Not enough data
9.2
6
Not enough data
7.3
5
Not enough data
9.3
7
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.0
28
Not enough data
6.8
28
Not enough data
6.7
27
Incentives
Not enough data
7.3
214
Not enough data
7.7
230
Not enough data
7.5
208
Not enough data
7.7
220
Personalization
Not enough data
8.2
257
Not enough data
8.2
244
Not enough data
8.8
273
Not enough data
8.6
245
Administrative
Not enough data
8.1
252
Not enough data
8.2
244
Not enough data
7.7
198
Agentic AI - Email Tracking
Not enough data
7.3
23
Not enough data
7.5
23
Not enough data
7.5
23
Not enough data
6.9
23
Not enough data
6.7
23
Not enough data
6.8
23
Not enough data
7.2
23
Analytics
Not enough data
8.1
166
Not enough data
7.9
142
Not enough data
Feature Not Available
Customizations
Not enough data
8.2
184
Not enough data
8.2
93
Not enough data
8.5
188
Not enough data
7.9
87
Not enough data
8.2
184
Generative AI
Not enough data
7.4
131
Consumer Intelligence
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.6
37
Not enough data
7.7
36
Not enough data
8.6
42
Not enough data
Media Monitoring
Feature Not Available
Not enough data
8.5
45
Not enough data
Feature Not Available
Not enough data
In-House Management
8.2
38
Not enough data
8.5
39
Not enough data
Generative AI
9.1
30
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
8.8
50
Not enough data
9.3
52
Not enough data
8.8
43
Not enough data
9.2
46
Not enough data
Growth
Feature Not Available
Not enough data
8.5
48
Not enough data
9.5
46
Not enough data
7.9
48
Not enough data
8.3
45
Not enough data
Content
9.1
50
Not enough data
8.8
47
Not enough data
8.9
45
Not enough data
8.5
39
Not enough data
Support
8.4
45
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HighLevel and monday CRM are categorized as CRM
Reviews
Reviewers' Company Size
HighLevel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
monday CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
44.0%
Consulting
9.7%
Real Estate
5.1%
Professional Training & Coaching
4.4%
Health, Wellness and Fitness
4.4%
Other
32.3%
Marketing and Advertising
12.1%
Information Technology and Services
7.6%
Construction
4.8%
Computer Software
4.7%
Real Estate
3.9%
Other
66.9%
Alternatives
Discussions
What is high level app?
2 Comments
MB
HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called...Read more
Why less options for funnel and website section?
1 Comment
ST
Hey there!
Thank you for the question.
I am Head of Product Management at highLevel.
We would love to hear about more options that you want on...Read more
Can I use Monday.com to set-up an online application or a questionnaire for my external clients?
1 Comment
MY
Yes. Easy to do.Read more
What is monday sales CRM used for?
1 Comment
PK
Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management...Read more
monday CRM has no more discussions with answers
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