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At a Glance
Market Segments
Small-Business (95.8% of reviews)
Small-Business (89.9% of reviews)
Entry-Level Pricing
$97.00 Per Month
Free Trial Per Month
HighLevel
Star Rating
(569)4.6 out of 5
Market Segments
Small-Business (95.8% of reviews)
Pros & Cons
Entry-Level Pricing
$97.00 Per Month
Free Trial is available
Browse all 2 pricing plansManychat
Star Rating
(156)4.5 out of 5
Market Segments
Small-Business (89.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Manychat excels in its Ease of Use with a score of 8.9, making it highly accessible for small businesses looking to implement chat marketing without a steep learning curve. In contrast, HighLevel's score of 7.7 indicates that users find it more complex to navigate.
- Reviewers mention that Manychat's Email and Mobile Preview feature scores an impressive 9.8, allowing users to effectively visualize their campaigns before sending. HighLevel, while still strong, scores 8.8 in this area, suggesting that Manychat provides a more robust preview experience.
- G2 users highlight Manychat's superior Automated Email Responses with a score of 9.7, which enhances user engagement through timely communication. HighLevel's score of 8.6 indicates it offers this feature but may not be as effective in automation as Manychat.
- Users on G2 report that Manychat's Multi-user Account feature scores a perfect 10.0, making it ideal for teams needing collaborative access. HighLevel, while functional, scores lower at 8.5, which may limit team collaboration capabilities.
- Reviewers mention that Manychat shines in Text Scheduler functionality with a score of 9.5, allowing for efficient planning of SMS campaigns. HighLevel's score of 9.4 is commendable but indicates that Manychat offers slightly more flexibility in scheduling.
- Users say that Manychat's Customer Support is rated at 8.4, which is slightly higher than HighLevel's 8.0, suggesting that Manychat may provide a more responsive support experience, crucial for businesses needing timely assistance.
Pricing
Entry-Level Pricing
HighLevel
Starter
$97.00
Per Month
All the tools you need to grow your businesses online with unlimited Users, unlimited Contacts, and a suite of AI tools!
- CRM
- Email & SMS Marketing
- Funnel & Website Builders
Manychat
Free
Free Trial
Per Month
Our free plan includes:
- Unlimited custom flows
- Up to 1,000 contacts
- 10 customer Tags
Free Trial
HighLevel
Free Trial is available
Manychat
Free Trial is available
Ratings
Meets Requirements
8.8
180
9.0
108
Ease of Use
7.8
516
8.8
111
Ease of Setup
7.4
307
8.8
73
Ease of Admin
8.1
131
9.1
64
Quality of Support
8.2
175
8.3
99
Has the product been a good partner in doing business?
8.7
125
8.9
62
Product Direction (% positive)
8.9
177
9.1
101
Features by Category
Sales Force Automation
8.7
106
Not enough data
Feature Not Available
Not enough data
9.0
110
Not enough data
8.3
106
Not enough data
7.5
83
Not enough data
8.8
96
Not enough data
8.3
82
Not enough data
7.9
80
Not enough data
8.1
86
Not enough data
Marketing Automation
8.9
104
Not enough data
9.1
102
Not enough data
9.0
105
Not enough data
8.3
96
Not enough data
Customer Support
8.0
91
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
94
Not enough data
8.2
90
Not enough data
Reporting & Analytics
8.3
94
Not enough data
8.3
102
Not enough data
Feature Not Available
Not enough data
Mobile & Social
8.1
88
Not enough data
8.3
101
Not enough data
7.8
89
Not enough data
Platform
8.6
104
Not enough data
8.9
102
Not enough data
8.6
97
Not enough data
8.0
85
Not enough data
Feature Not Available
Not enough data
8.3
81
Not enough data
8.5
98
Not enough data
7.8
82
Not enough data
Integration
8.5
85
Not enough data
8.2
91
Not enough data
8.1
78
Not enough data
Generative AI
8.3
60
Not enough data
Agentic AI - CRM
7.8
22
Not enough data
8.5
22
Not enough data
8.9
22
Not enough data
8.3
21
Not enough data
8.6
22
Not enough data
8.4
21
Not enough data
8.3
21
Not enough data
Email Marketing
8.9
90
8.5
32
|
Verified
8.7
86
8.7
31
|
Verified
8.4
83
8.9
14
8.7
88
8.8
30
|
Verified
Online Marketing
8.8
90
8.0
36
|
Verified
8.7
79
8.6
38
|
Verified
8.5
78
8.3
28
|
Verified
8.3
86
9.1
41
|
Verified
Feature Not Available
8.7
15
Lead Management
8.8
77
9.1
39
|
Verified
8.5
69
8.6
16
8.7
75
9.1
37
|
Verified
8.3
74
8.8
33
|
Verified
8.7
82
9.1
35
|
Verified
8.1
74
8.6
33
|
Verified
8.8
77
9.1
36
|
Verified
9.1
81
8.7
33
|
Verified
Campaign Management
Feature Not Available
8.4
15
8.4
76
8.8
33
|
Verified
8.8
87
8.8
31
|
Verified
Feature Not Available
8.1
13
Social
Feature Not Available
8.7
14
Feature Not Available
9.0
14
8.5
76
9.4
13
Feature Not Available
9.3
39
|
Verified
8.5
78
9.5
38
|
Verified
Reporting & Analytics
8.8
86
8.7
39
|
Verified
8.5
79
8.0
16
8.4
78
8.3
34
|
Verified
8.4
76
8.3
32
|
Verified
Feature Not Available
8.8
12
Platform
8.6
82
9.2
10
8.8
84
9.0
13
8.7
83
8.8
34
|
Verified
8.0
63
8.9
11
Feature Not Available
8.5
24
|
Verified
8.5
74
9.2
30
|
Verified
Feature Not Available
9.1
27
|
Verified
Agentic AI - Marketing Automation
7.9
13
Not enough data
8.2
13
Not enough data
8.2
13
Not enough data
7.6
12
Not enough data
7.9
12
Not enough data
8.1
12
Not enough data
Integration
8.4
75
9.0
31
|
Verified
8.2
77
8.9
30
|
Verified
8.4
72
8.9
27
|
Verified
User Provisioning and Governance ToolsHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
User on/off Boarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
9.2
6
9.0
57
|
Verified
7.7
5
7.8
54
|
Verified
8.6
6
8.7
62
|
Verified
8.3
5
8.9
55
|
Verified
Channels
9.4
6
9.2
63
|
Verified
9.4
6
8.8
52
|
Verified
9.4
6
7.3
34
|
Verified
7.5
6
7.1
14
6.7
5
7.4
28
|
Verified
Customers
8.9
6
8.6
54
|
Verified
8.9
6
8.5
53
|
Verified
8.9
6
7.9
56
|
Verified
9.2
6
9.2
55
|
Verified
8.9
6
8.7
59
|
Verified
Agentic AI - Conversational Marketing
6.3
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
9.1
59
8.8
11
|
Verified
9.4
60
9.1
9
|
Verified
9.2
57
9.5
11
|
Verified
9.1
60
10.0
13
|
Verified
Feature Not Available
Not enough data
8.6
53
Not enough data
8.8
57
Not enough data
8.7
58
Feature Not Available
SMS Platform
8.8
57
8.9
11
|
Verified
9.2
62
9.9
13
|
Verified
9.1
62
Feature Not Available
7.1
47
Feature Not Available
8.1
46
Feature Not Available
8.6
55
Not enough data
Agentic AI - SMS Marketing
7.4
9
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
8.0
9
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
Channels
8.2
10
Not enough data
7.4
9
Not enough data
7.4
9
Not enough data
Design
8.3
9
Not enough data
7.5
10
Not enough data
9.0
10
Not enough data
8.0
9
Not enough data
9.3
9
Not enough data
Generative AI
8.2
10
Not enough data
8.1
9
Not enough data
Responses
9.2
8
Not enough data
9.4
8
Not enough data
7.5
8
Not enough data
Automation - AI Agents
8.8
8
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
8.5
8
Not enough data
9.2
8
Not enough data
Platform
8.8
8
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
Autonomy - AI Agents
8.1
8
Not enough data
8.8
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
Generative AI
8.5
8
Not enough data
8.5
8
Not enough data
Responses
9.5
7
Not enough data
7.3
5
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Platform
8.6
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Generative AI
8.6
7
Not enough data
8.3
6
Not enough data
Conversational Platform
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Support Automation
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Generative AI
9.7
6
Not enough data
9.7
6
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
Communication
9.3
7
Not enough data
8.1
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
7.2
6
Not enough data
Internal Use
8.3
10
Not enough data
7.2
6
Not enough data
7.8
6
Not enough data
9.2
6
Not enough data
7.3
5
Not enough data
9.3
7
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.6
37
Not enough data
7.7
36
Not enough data
8.6
42
Not enough data
Media Monitoring
Feature Not Available
Not enough data
8.5
45
Not enough data
Feature Not Available
Not enough data
In-House Management
8.2
38
Not enough data
8.5
39
Not enough data
Generative AI
9.1
30
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
8.8
50
Not enough data
9.3
52
Not enough data
8.8
43
Not enough data
9.2
46
Not enough data
Growth
Feature Not Available
Not enough data
8.5
48
Not enough data
9.5
46
Not enough data
7.9
48
Not enough data
8.3
45
Not enough data
Content
9.1
50
Not enough data
8.8
47
Not enough data
8.9
45
Not enough data
8.5
39
Not enough data
Support
8.4
45
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HighLevel and Manychat are categorized as Marketing Automation, SMS Marketing, and Conversational Marketing
Unique Categories
HighLevel is categorized as CRM, AI Agents For Business Operations, Shared Inbox, Online Reputation Management, VoIP Providers, Customer Communications Management, Chatbots, Website Builder, Live Chat, and Conversational Support
Manychat is categorized as Social Commerce Platforms and User Provisioning and Governance Tools
Reviews
Reviewers' Company Size
HighLevel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Manychat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
44.0%
Consulting
9.7%
Real Estate
5.1%
Professional Training & Coaching
4.4%
Health, Wellness and Fitness
4.4%
Other
32.3%
Marketing and Advertising
36.4%
Real Estate
5.7%
Health, Wellness and Fitness
5.0%
Retail
3.6%
Education Management
3.6%
Other
45.7%
Alternatives
Discussions
What is high level app?
2 Comments
MB
HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called...Read more
Why less options for funnel and website section?
1 Comment
ST
Hey there!
Thank you for the question.
I am Head of Product Management at highLevel.
We would love to hear about more options that you want on...Read more
When will it be possible to connect the bot to Telegram or deploy it on the website?
1 Comment
DM
Inside the flow itself, create a button for transferring people to Telegram (group, channel, etc.).Read more
Is there a possibility that ManyChat will be banned by FB using their (FB) own chatbot?
1 Comment
Official Response from Manychat
Hi Eric,
ManyChat itself can't get your FB page or Messenger banned but if you don't follow Facebook's rules, then you could get in trouble.Read more
Chat blasts
1 Comment
WQ
ManyChat is designed for Facebook Pages to send messages through Messenger and you must follow the 24 hr rule. For groups, you can create a page and a bot...Read more
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