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Compare HighLevel and Kommo

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At a Glance
HighLevel
HighLevel
Star Rating
(580)4.6 out of 5
Market Segments
Small-Business (95.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$97.00 Per Month
Free Trial is available
Browse all 2 pricing plans
Kommo
Kommo
Star Rating
(35)3.8 out of 5
Market Segments
Small-Business (81.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$15.00
Free Trial is available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that HighLevel excels in providing an all-in-one solution, allowing users to manage CRM, email, SMS, funnels, and automation seamlessly from a single dashboard. This integration helps users streamline their workflows and reduce the need for multiple tools, which is a significant advantage for small businesses.
  • Users say that Kommo stands out for its user-friendly interface, making it particularly appealing for those new to CRM systems. Reviewers appreciate the intuitive design and the ability to customize contact settings, which helps them navigate the sales funnel efficiently without extensive training.
  • According to verified reviews, HighLevel's automation features are highly praised, with users highlighting the effectiveness of its AI capabilities. This allows businesses to automate various processes, keeping a close eye on leads and enhancing overall productivity, which is crucial for small business growth.
  • Reviewers mention that while Kommo offers a versatile platform with numerous integrations, it sometimes struggles to meet specific workflow needs, leading to configuration challenges. However, users still find it a valuable tool for its adaptability and ongoing development.
  • G2 reviewers highlight that HighLevel has a robust support system, with many users noting the responsiveness and helpfulness of the support team. This is particularly beneficial for those who may encounter issues or need assistance with the platform, ensuring a smoother user experience.
  • Users report that while Kommo has a slightly higher ease of use rating, HighLevel's overall satisfaction and market presence significantly outweigh this, as evidenced by its higher G2 Score and a larger number of recent reviews. This suggests that HighLevel is more widely adopted and trusted among users, making it a safer choice for businesses looking for reliable CRM solutions.
Pricing
Entry-Level Pricing
HighLevel
Starter
$97.00
Per Month
Browse all 2 pricing plans
Kommo
Basic
$15.00
Browse all 3 pricing plans
Free Trial
HighLevel
Free Trial is available
Kommo
Free Trial is available
Ratings
Meets Requirements
8.7
185
7.9
28
Ease of Use
7.8
522
8.2
29
Ease of Setup
7.4
313
7.6
16
Ease of Admin
8.1
135
8.7
15
Quality of Support
8.2
180
8.3
26
Has the product been a good partner in doing business?
8.7
129
8.0
15
Product Direction (% positive)
8.9
183
7.8
27
Features by Category
Sales Force Automation
8.8
107
8.2
23
|
Verified
Feature Not Available
Feature Not Available
9.0
110
7.9
23
|
Verified
8.4
107
7.7
23
|
Verified
7.5
83
7.3
20
8.8
96
7.9
21
|
Verified
8.3
82
6.1
19
|
Verified
7.9
80
6.4
20
8.1
87
7.7
19
|
Verified
Marketing Automation
8.9
105
7.7
18
|
Verified
9.1
103
7.6
19
9.0
107
8.8
24
|
Verified
8.3
96
Feature Not Available
Customer Support
8.0
91
7.3
20
Feature Not Available
6.9
18
Feature Not Available
6.9
18
8.2
95
7.0
16
8.2
90
6.9
18
Reporting & Analytics
8.3
94
7.1
23
|
Verified
8.3
102
7.4
23
|
Verified
Feature Not Available
7.2
20
|
Verified
Mobile & Social
8.1
88
6.5
16
|
Verified
8.3
101
7.0
15
|
Verified
7.8
89
7.0
20
|
Verified
Platform
8.5
105
7.7
15
|
Verified
8.9
102
7.9
15
|
Verified
8.6
97
7.6
15
|
Verified
8.0
85
8.2
11
|
Verified
Feature Not Available
6.8
11
8.3
81
6.8
10
8.5
98
8.1
14
|
Verified
7.8
82
6.8
10
Integration
8.5
85
7.3
14
|
Verified
8.2
91
7.4
13
|
Verified
8.1
78
7.7
10
|
Verified
Generative AI
8.3
60
6.3
5
Agentic AI - CRM
7.8
22
Not enough data
8.5
22
Not enough data
8.9
22
Not enough data
8.3
21
Not enough data
8.6
22
Not enough data
8.4
21
Not enough data
8.3
21
Not enough data
8.5
117
Not enough data
Email Marketing
8.9
90
Not enough data
8.7
86
Not enough data
8.4
83
Not enough data
8.7
88
Not enough data
Online Marketing
8.8
91
Not enough data
8.7
79
Not enough data
8.5
78
Not enough data
8.3
86
Not enough data
Feature Not Available
Not enough data
Lead Management
8.8
77
Not enough data
8.5
69
Not enough data
8.7
75
Not enough data
8.3
74
Not enough data
8.7
82
Not enough data
8.1
74
Not enough data
8.8
77
Not enough data
9.1
81
Not enough data
Campaign Management
Feature Not Available
Not enough data
8.4
76
Not enough data
8.8
88
Not enough data
Feature Not Available
Not enough data
Social
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
76
Not enough data
Feature Not Available
Not enough data
8.5
78
Not enough data
Reporting & Analytics
8.8
86
Not enough data
8.5
79
Not enough data
8.4
78
Not enough data
8.4
76
Not enough data
Feature Not Available
Not enough data
Platform
8.6
82
Not enough data
8.8
84
Not enough data
8.7
83
Not enough data
8.0
63
Not enough data
Feature Not Available
Not enough data
8.5
74
Not enough data
Feature Not Available
Not enough data
Agentic AI - Marketing Automation
7.9
13
Not enough data
8.2
13
Not enough data
8.2
13
Not enough data
7.6
12
Not enough data
7.9
12
Not enough data
8.1
12
Not enough data
Integration
8.4
75
Not enough data
8.2
77
Not enough data
8.4
72
Not enough data
Conversational MarketingHide 21 FeaturesShow 21 Features
8.2
8
Not enough data
Messenger
9.2
6
Not enough data
8.1
6
Not enough data
8.6
6
Not enough data
8.3
5
Not enough data
Channels
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
7.5
6
Not enough data
6.7
5
Not enough data
Customers
8.9
6
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
Agentic AI - Conversational Marketing
6.3
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
71
Not enough data
Text Messaging
9.1
60
Not enough data
9.4
60
Not enough data
9.2
57
Not enough data
9.1
60
Not enough data
Feature Not Available
Not enough data
8.6
53
Not enough data
8.8
57
Not enough data
8.7
58
Not enough data
SMS Platform
8.8
57
Not enough data
9.2
62
Not enough data
9.1
62
Not enough data
7.1
47
Not enough data
8.1
46
Not enough data
8.6
55
Not enough data
Agentic AI - SMS Marketing
7.4
9
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
8.0
9
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
Customer Communications ManagementHide 10 FeaturesShow 10 Features
8.1
12
Not enough data
Channels
8.2
10
Not enough data
7.4
9
Not enough data
7.4
9
Not enough data
Design
8.3
9
Not enough data
7.5
10
Not enough data
9.0
10
Not enough data
8.0
9
Not enough data
9.3
9
Not enough data
Generative AI
8.2
10
Not enough data
8.1
9
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Shared Inbox
Not enough data
Not enough data
Not enough data
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
8.7
8
Not enough data
Responses
9.2
8
Not enough data
9.4
8
Not enough data
7.5
8
Not enough data
Automation - AI Agents
8.8
8
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
8.5
8
Not enough data
9.2
8
Not enough data
Platform
8.8
8
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
Autonomy - AI Agents
8.1
8
Not enough data
8.8
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
Generative AI
8.5
8
Not enough data
8.5
8
Not enough data
8.9
8
Not enough data
Responses
9.5
7
Not enough data
7.3
5
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Platform
8.6
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Generative AI
8.6
7
Not enough data
8.3
6
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
9.7
7
Not enough data
Conversational Platform
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Support Automation
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Generative AI
9.7
6
Not enough data
9.7
6
Not enough data
8.5
11
Not enough data
Generative AI
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
Communication
9.3
7
Not enough data
8.1
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
7.2
6
Not enough data
Internal Use
8.3
10
Not enough data
7.2
6
Not enough data
7.8
6
Not enough data
9.2
6
Not enough data
7.3
5
Not enough data
9.3
7
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Reputation ManagementHide 18 FeaturesShow 18 Features
8.5
48
Not enough data
Consumer Intelligence
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.6
37
Not enough data
7.7
36
Not enough data
8.6
42
Not enough data
Media Monitoring
Feature Not Available
Not enough data
8.5
45
Not enough data
Feature Not Available
Not enough data
In-House Management
8.2
38
Not enough data
8.5
39
Not enough data
Generative AI
9.1
30
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.8
58
Not enough data
Customizations
8.8
50
Not enough data
9.3
52
Not enough data
8.8
43
Not enough data
9.2
46
Not enough data
Growth
Feature Not Available
Not enough data
8.5
48
Not enough data
9.5
46
Not enough data
7.9
48
Not enough data
8.3
45
Not enough data
Content
9.1
50
Not enough data
8.8
47
Not enough data
8.9
45
Not enough data
8.5
39
Not enough data
Support
8.4
46
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HighLevel
HighLevel
Kommo
Kommo
HighLevel and Kommo are categorized as CRM
Reviews
Reviewers' Company Size
HighLevel
HighLevel
Small-Business(50 or fewer emp.)
95.9%
Mid-Market(51-1000 emp.)
3.3%
Enterprise(> 1000 emp.)
0.8%
Kommo
Kommo
Small-Business(50 or fewer emp.)
81.3%
Mid-Market(51-1000 emp.)
9.4%
Enterprise(> 1000 emp.)
9.4%
Reviewers' Industry
HighLevel
HighLevel
Marketing and Advertising
43.7%
Consulting
9.6%
Real Estate
5.1%
Professional Training & Coaching
4.4%
Health, Wellness and Fitness
4.4%
Other
32.8%
Kommo
Kommo
Marketing and Advertising
21.9%
Information Technology and Services
15.6%
Telecommunications
6.3%
Internet
6.3%
Education Management
6.3%
Other
43.8%
Alternatives
HighLevel
HighLevel Alternatives
Birdeye
Birdeye
Add Birdeye
ActiveCampaign
ActiveCampaign
Add ActiveCampaign
Vendasta AI Platform
Vendasta AI Platform
Add Vendasta AI Platform
Ontraport
Ontraport
Add Ontraport
Kommo
Kommo Alternatives
Salesforce Sales Cloud
Salesforce Sales Cloud
Add Salesforce Sales Cloud
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Zoho CRM
Zoho
Add Zoho CRM
Pipedrive
Pipedrive
Add Pipedrive
Discussions
HighLevel
HighLevel Discussions
What is high level app?
2 Comments
Melissa B.
MB
HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called...Read more
Why less options for funnel and website section?
1 Comment
Shivam T.
ST
Hey there! Thank you for the question. I am Head of Product Management at highLevel. We would love to hear about more options that you want on...Read more
Is HighLevel a CRM?
1 Comment
AM
Kommo
Kommo Discussions
I've noticed some affordable/low budget CRM solutions have start up costs associated with their service. Does amoCRM have any startup fees, or any contracts?
1 Comment
Eric M.
EM
According to their website (http://www.amocrm.com/shop/), there is a free tier of their product. They also offer tiers at $10, $19, $49, $99/month with...Read more
Monty the Mongoose crying
Kommo has no more discussions with answers