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Compare Higher Logic Thrive and Khoros Communities 
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At a Glance
Market Segments
Small-Business (55.3% of reviews)
Enterprise (47.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Higher Logic Thrive
Star Rating
(429)4.4 out of 5
Market Segments
Small-Business (55.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Higher Logic ThriveKhoros Communities
Star Rating
(93)4.1 out of 5
Market Segments
Enterprise (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Khoros CommunitiesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Higher Logic Thrive excels in Quality of Support with a score of 8.9, while Khoros Communities falls behind at 7.8. Reviewers mention that the responsiveness and helpfulness of the support team in Higher Logic Thrive significantly enhance their experience.
- Reviewers mention that Higher Logic Thrive offers superior Advanced Portal Features, scoring 8.9 compared to Khoros Communities' 6.9. Users say that the customizable portal options in Higher Logic Thrive allow for a more tailored user experience, which is highly valued by small businesses.
- G2 users highlight that Higher Logic Thrive shines in Gamification with a score of 8.7, while Khoros Communities scores 7.5. Users report that the gamification features in Higher Logic Thrive effectively boost user engagement and participation in community activities.
- Users on G2 note that Higher Logic Thrive has a better score in Customer Intelligence at 9.1 compared to Khoros Communities' 6.1. Reviewers mention that the analytics and insights provided by Higher Logic Thrive help them make informed decisions about community engagement strategies.
- Reviewers mention that Higher Logic Thrive's Survey Customization features are robust, scoring 7.8, while Khoros Communities only scores 5.8. Users say that the ability to tailor surveys in Higher Logic Thrive allows for more effective feedback collection from community members.
- Users report that Higher Logic Thrive has a higher score in Product Direction at 9.2 compared to Khoros Communities' 8.6. Reviewers mention that the clear roadmap and commitment to continuous improvement in Higher Logic Thrive make them feel confident in their investment.
Pricing
Entry-Level Pricing
Higher Logic Thrive
No pricing availableKhoros Communities
No pricing availableFree Trial
Higher Logic Thrive
No trial information availableKhoros Communities
Free Trial is available
Ratings
Meets Requirements
8.5
371
8.2
74
Ease of Use
8.1
373
8.1
76
Ease of Setup
7.8
233
7.7
51
Ease of Admin
8.3
247
8.1
52
Quality of Support
8.9
361
7.8
68
Has the product been a good partner in doing business?
9.0
241
8.3
48
Product Direction (% positive)
9.1
356
8.6
73
Features by Category
Email Marketing
8.7
155
Not enough data
9.0
157
Not enough data
8.6
154
Not enough data
8.4
88
Not enough data
Online Marketing
7.8
87
Not enough data
8.2
86
Not enough data
8.6
108
Not enough data
8.2
128
Not enough data
8.3
78
Not enough data
Lead Management
7.9
58
Not enough data
8.0
68
Not enough data
8.5
77
Not enough data
8.4
42
Not enough data
8.2
42
Not enough data
8.4
65
Not enough data
8.2
42
Not enough data
7.9
52
Not enough data
Campaign Management
Feature Not Available
Not enough data
8.3
61
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Social
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting & Analytics
8.5
147
Not enough data
Feature Not Available
Not enough data
7.5
57
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.2
69
Not enough data
8.0
61
Not enough data
8.7
75
Not enough data
8.1
31
Not enough data
7.5
36
Not enough data
8.7
77
Not enough data
7.7
39
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.2
71
Not enough data
8.1
58
Not enough data
7.9
41
Not enough data
Community Building
6.8
31
7.7
25
7.8
59
6.1
18
8.0
14
Feature Not Available
Feature Not Available
6.1
6
8.2
15
7.5
6
8.3
16
6.9
6
Community Improvement
7.9
18
7.5
6
7.4
15
5.8
6
7.3
14
Feature Not Available
6.7
13
5.0
6
Customer Analytics
7.7
48
7.8
25
8.0
60
8.4
27
7.8
63
8.0
28
7.0
27
6.9
20
Community Management
7.6
47
7.9
26
7.2
50
7.5
25
8.3
15
7.2
6
Community Analytics
8.5
17
6.1
6
7.6
13
5.0
6
8.0
17
7.5
6
8.3
16
8.6
6
Agentic AI - Online Community Management
7.3
5
Not enough data
6.3
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Higher Logic Thrive and Khoros Communities are categorized as Online Community Management
Unique Categories
Higher Logic Thrive is categorized as Marketing Automation
Khoros Communities has no unique categories
Reviews
Reviewers' Company Size
Higher Logic Thrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Khoros Communities
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
36.1%
Hospital & Health Care
5.7%
Marketing and Advertising
5.0%
Education Management
4.5%
Higher Education
2.9%
Other
45.8%
Computer Software
19.1%
Information Technology and Services
15.7%
Telecommunications
11.2%
Marketing and Advertising
11.2%
Internet
5.6%
Other
37.1%
Alternatives
Discussions
CEO AMA?
1 Comment
JP
Hi Becca! Without a lot of context, we would say an Ask Me Anything (AMA) with the CEO could be a good way to boost engagement, as long as your member base...Read more
What benefits do these users get from the online community?
1 Comment
Official Response from Higher Logic Thrive
We often hear from our association customers that their community has become their members’ number one benefit. In an online member community, your members...Read more
What is an online community platform?
1 Comment
Official Response from Higher Logic Thrive
An online community is a dedicated online space created by an organization where users can connect with each other and with you.Read more
Khoros Communities has no discussions with answers
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