Compare HeyOrca vs Salesforce Social Studio

See this
comparison of HeyOrca vs. Salesforce Social Studio
based on data from user reviews. HeyOrca rates 4.8/5 stars with 108 reviews. Salesforce Social Studio rates 3.5/5 stars with 250 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Email, Mobile, and Web Marketing
 
Social Media Marketing
 
Digital Advertising
 
B2B Marketing Automation
 
Free Trial
Free Trial Unavailable
HeyOrca
Free Trial
Salesforce Social Studio
Email, Mobile, and Web Marketing
Social Media Marketing
Digital Advertising
B2B Marketing Automation
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.7
6.7
Ease of Use
Ease of Use
9.6
7.4
Ease of Setup
Ease of Setup
9.6
7.2
Ease of Admin
Ease of Admin
9.6
7.6
Quality of Support
Quality of Support
9.9
7.2
Ease of Doing Business With
Ease of Doing Business With
9.8
7.3
Product Direction (% positive)
Product Direction (% positive)
9.9
7.3
Meets Requirements
HeyOrca
8.7
Salesforce Social Studio
6.7
Ease of Use
HeyOrca
9.6
Salesforce Social Studio
7.4
Ease of Setup
HeyOrca
9.6
Salesforce Social Studio
7.2
Ease of Admin
HeyOrca
9.6
Salesforce Social Studio
7.6
Quality of Support
HeyOrca
9.9
Salesforce Social Studio
7.2
Ease of Doing Business With
HeyOrca
9.8
Salesforce Social Studio
7.3
Product Direction (% positive)
HeyOrca
9.9
Salesforce Social Studio
7.3

Features

Social Management
Social Analytics
HeyOrca
7.3
Salesforce Social Studio
6.6
Social Sharing
HeyOrca
9.3
Salesforce Social Studio
7.1
Social Campaigns
HeyOrca
8.9
Salesforce Social Studio
6.9
Social Engagement
HeyOrca
8.0
Salesforce Social Studio
7.5
Social Ads
HeyOrca
6.6
Salesforce Social Studio
5.7
Brand Safety
HeyOrca
9.0
Salesforce Social Studio
7.4

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
84.3%
27.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
13.9%
32.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
1.9%
40.4%
HeyOrca
Small-Business
84.3%
Mid-Market
13.9%
Enterprise
1.9%
Salesforce Social Studio
Small-Business
27.6%
Mid-Market
32.0%
Enterprise
40.4%

Reviewers' Industry

 
Marketing and Advertising
69.4%
Marketing and Advertising
16.0%
 
Public Relations and Communications
6.5%
Real Estate
6.4%
 
Information Technology and Services
2.8%
Public Relations and Communications
5.2%
 
Medical Devices
1.9%
Higher Education
5.2%
 
Higher Education
1.9%
Retail
3.6%
 
Other
17.6%
Other
63.6%
HeyOrca
Marketing and Advertising
69.4%
Public Relations and Communications
6.5%
Information Technology and Services
2.8%
Medical Devices
1.9%
Higher Education
1.9%
Other
17.6%
Salesforce Social Studio
Marketing and Advertising
16.0%
Real Estate
6.4%
Public Relations and Communications
5.2%
Higher Education
5.2%
Retail
3.6%
Other
63.6%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Agency

I love the approval process and the general setup of HeyOrca. The calendar view is perfect for planning content. I love that you can add event strips as well that help show what's coming up.

Jessica W.
User in Building Materials

In my previous position, the majority of my experience with Social Studio was on the Engage side. This tool bridged the gap between our external warranty center and internal escalations team and streamlined contact with our social agency. We were able to...

Most Helpful Critical Review
Most Helpful Critical Review
User in Marketing and Advertising

It's very glitchy. Entire weeks worth of posts can be erased with no warning and no trace. Sometimes it's possible to retrieve the content but not always. I don't like that it doesn't post directly to Instagram, Pinterest or Google+. That can make my weeks...

User in Real Estate

The tool is difficult to use in a number of ways. There are still a number of glitches that make it difficult to reliably publish posts on twitter (due to odd spacing issues). It's also frustrating that there is no way to tag users or companies in a post....

 
HeyOrca
Most Helpful Favorable Review
Agency

I love the approval process and the general setup of HeyOrca. The calendar view is perfect for planning content. I love that you can add event strips as well that help show what's coming up.

Most Helpful Critical Review
User in Marketing and Advertising

It's very glitchy. Entire weeks worth of posts can be erased with no warning and no trace. Sometimes it's possible to retrieve the content but not always. I don't like that it doesn't post directly to Instagram, Pinterest or Google+. That can make my weeks...

Salesforce Social Studio
Most Helpful Favorable Review
Jessica W.
User in Building Materials

In my previous position, the majority of my experience with Social Studio was on the Engage side. This tool bridged the gap between our external warranty center and internal escalations team and streamlined contact with our social agency. We were able to...

Most Helpful Critical Review
User in Real Estate

The tool is difficult to use in a number of ways. There are still a number of glitches that make it difficult to reliably publish posts on twitter (due to odd spacing issues). It's also frustrating that there is no way to tag users or companies in a post....

Screenshots

 
1 of 5
2 of 5
3 of 5
4 of 5
5 of 5
1 of 3
2 of 3
3 of 3

Videos

 No videos provided

See how to reach an always-moving audience with Social Studio and inspire engagement when and where customers prefer.

HeyOrca
No videos provided
Salesforce Social Studio

See how to reach an always-moving audience with Social Studio and inspire engagement when and where customers prefer.

Downloads

 No downloads providedNo downloads provided
HeyOrca
No downloads provided
Salesforce Social Studio
No downloads provided
Ask HeyOrca a QuestionContact HeyOrcaAsk Salesforce a QuestionContact Salesforce