# Heymarket vs SimpleTexting Comparison | | Heymarket | SimpleTexting | |---|---|---| | **Star Rating** | 4.6 out of 5 | 4.7 out of 5 | | **Total Reviews** | 441 | 642 | | **Largest Market Segment** | Small-Business (70.5% of reviews) | Small-Business (74.1% of reviews) | | **Entry Level Price** | Free Trial | $39.00 Per Month | --- ## Top Pros & Cons ### Heymarket Pros: - Ease of Use (11 reviews) - Customer Support (10 reviews) Cons: - Poor Customer Support (4 reviews) - SMS Issues (4 reviews) ### SimpleTexting Pros: - Ease of Use (2 reviews) - Messaging (2 reviews) Cons: - Missing Features (2 reviews) - Access Issues (1 reviews) --- ## Ratings Comparison | Rating | Heymarket | SimpleTexting | |---|---|---| | **Meets Requirements** | 9.0 (344 reviews) | 9.2 (473 reviews) | | **Ease of Use** | 9.2 (351 reviews) | 9.3 (477 reviews) | | **Ease of Setup** | 8.9 (245 reviews) | 9.2 (356 reviews) | | **Ease of Admin** | 9.0 (231 reviews) | 9.2 (351 reviews) | | **Quality of Support** | 8.6 (319 reviews) | 9.4 (450 reviews) | | **Has the product been a good partner in doing business?** | 9.1 (229 reviews) | 9.4 (347 reviews) | | **Product Direction (% positive)** | 8.6 (331 reviews) | 8.7 (436 reviews) | --- ## Pricing ### Heymarket #### Entry-Level Pricing Plan: Free, 14 Day Trial Price: Free Trial Key Features: - Access to all features [Browse all 4 editions](https://www.g2.com/products/heymarket/pricing) #### Free Trial Yes ### SimpleTexting #### Entry-Level Pricing Plan: 500 Credits Price: $39.00 Per Month Description: 500 Outgoing Text Messages Key Features: - Mass texting - Two-way messaging - Free SMS replies and incoming messages [Browse all 6 editions](https://www.g2.com/products/simpletexting/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### SMS Marketing | Product | Score | Reviews | |---|---|---| | **Heymarket** | 8.2/10 | 172 | | **SimpleTexting** | 8.5/10 | 227 | #### Text Messaging | Feature | Heymarket | SimpleTexting | |---|---|---| | **Bulk SMS** | 8.7 (146 reviews) ✓ Verified | 9.3 (195 reviews) ✓ Verified | | **Two-Way Text Messaging** | 9.3 (161 reviews) ✓ Verified | 9.0 (181 reviews) ✓ Verified | | **Text Scheduler** | 8.6 (136 reviews) ✓ Verified | 9.1 (173 reviews) ✓ Verified | | **Automatic Replies** | 8.6 (130 reviews) ✓ Verified | 9.1 (161 reviews) ✓ Verified | | **Automatic URL Shortening** | 7.7 (104 reviews) ✓ Verified | 9.0 (160 reviews) ✓ Verified | | **MMS Marketing** | 8.3 (115 reviews) ✓ Verified | 8.7 (151 reviews) ✓ Verified | | **Personalization** | 8.7 (126 reviews) | 9.0 (136 reviews) ✓ Verified | | **Transactional SMS** | 8.3 (102 reviews) | 8.4 (82 reviews) | #### SMS Platform | Feature | Heymarket | SimpleTexting | |---|---|---| | **Reporting** | 7.8 (113 reviews) ✓ Verified | 8.1 (154 reviews) ✓ Verified | | **Automation** | 8.1 (124 reviews) ✓ Verified | 8.7 (154 reviews) ✓ Verified | | **White Label** | 7.3 (76 reviews) | 7.5 (54 reviews) | | **Text-to-Landline** | 7.2 (75 reviews) | 7.5 (51 reviews) | | **Short Codes** | Feature Not Available | 8.0 (72 reviews) ✓ Verified | | **API Integration** | 8.0 (88 reviews) ✓ Verified | 8.2 (61 reviews) ✓ Verified | #### Agentic AI - SMS Marketing | Feature | Heymarket | SimpleTexting | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Conversational Support | Product | Score | Reviews | |---|---|---| | **Heymarket** | 8.0/10 | 213 | | **SimpleTexting** | N/A | N/A | #### Conversational Platform | Feature | Heymarket | SimpleTexting | |---|---|---| | **Personalization** | 8.4 (193 reviews) | Not enough data | | **Omnichannel** | 8.0 (133 reviews) | Not enough data | | **Contextual Engagement** | 8.1 (153 reviews) | Not enough data | | **Proactive Engagement** | 8.4 (160 reviews) | Not enough data | #### Support Automation | Feature | Heymarket | SimpleTexting | |---|---|---| | **Intelligent Routing** | 8.1 (149 reviews) | Not enough data | | **Seamless Escalation** | 8.3 (152 reviews) | Not enough data | | **Transcripts** | 8.3 (147 reviews) | Not enough data | | **Self-Serve Support** | 8.0 (151 reviews) | Not enough data | #### Generative AI | Feature | Heymarket | SimpleTexting | |---|---|---| | **AI Text Generation** | 7.4 (50 reviews) | Not enough data | | **AI Text Summarization** | 7.0 (50 reviews) | Not enough data | ### Proactive Notification | Product | Score | Reviews | |---|---|---| | **Heymarket** | N/A | N/A | | **SimpleTexting** | 8.5/10 | 139 | #### Messaging Channels | Feature | Heymarket | SimpleTexting | |---|---|---| | **SMS Messaging** | Not enough data | 9.5 (125 reviews) | | **Email** | Not enough data | Feature Not Available | | **Voice Messaging** | Not enough data | Feature Not Available | | **Two way messaging** | Not enough data | 8.7 (101 reviews) | #### Administration | Feature | Heymarket | SimpleTexting | |---|---|---| | **Scheduling** | Not enough data | 8.9 (82 reviews) | | **Triggered Notifications** | Not enough data | 8.4 (73 reviews) | | **Segmentation** | Not enough data | 8.0 (53 reviews) | | **Integrations** | Not enough data | 7.6 (48 reviews) | ### Appointment Reminder | Product | Score | Reviews | |---|---|---| | **Heymarket** | N/A | N/A | | **SimpleTexting** | 8.8/10 | 92 | #### Features | Feature | Heymarket | SimpleTexting | |---|---|---| | **Standalone Booking** | Not enough data | Feature Not Available | | **Integrated App** | Not enough data | 7.9 (37 reviews) | | **SMS** | Not enough data | 9.6 (82 reviews) | | **Email** | Not enough data | Feature Not Available | | **Voice** | Not enough data | Feature Not Available | | **Confirmation and Cancellation** | Not enough data | Feature Not Available | --- ## Categories **Shared Categories (1):** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Unique to Heymarket (1):** [Conversational Support Software](https://www.g2.com/categories/conversational-support) **Unique to SimpleTexting (2):** [Proactive Notification Software](https://www.g2.com/categories/proactive-notification), [Appointment Reminder Software](https://www.g2.com/categories/appointment-reminder) --- ## Reviewer Demographics ### By Company Size | Segment | Heymarket | SimpleTexting | |---|---|---| | **Small-Business** | 70.5% | 74.1% | | **Mid-Market** | 26.0% | 22.8% | | **Enterprise** | 3.5% | 3.0% | ### By Industry #### Heymarket - **Health, Wellness and Fitness:** 6.0% - **Hospital & Health Care:** 5.8% - **Real Estate:** 5.8% - **Consumer Services:** 5.6% - **Financial Services:** 5.3% - **Staffing and Recruiting:** 4.4% - **Legal Services:** 4.2% - **Retail:** 4.2% - **Insurance:** 3.9% - **Transportation/Trucking/Railroad:** 3.5% - **Other:** 51.3% #### SimpleTexting - **Non-Profit Organization Management:** 12.0% - **Religious Institutions:** 9.1% - **Health, Wellness and Fitness:** 6.4% - **Real Estate:** 4.0% - **Marketing and Advertising:** 3.8% - **Hospital & Health Care:** 3.8% - **Retail:** 3.8% - **Construction:** 3.7% - **Food & Beverages:** 3.0% - **Insurance:** 2.4% - **Other:** 47.9% --- ## Alternatives ### Alternatives to Heymarket - [Salesmsg](https://www.g2.com/products/salesmsg/reviews) — 4.7/5 stars (406 reviews) - [Textline](https://www.g2.com/products/textline/reviews) — 4.7/5 stars (381 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2107 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4121 reviews) - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) — 4.5/5 stars (744 reviews) - [Textedly](https://www.g2.com/products/textedly/reviews) — 4.6/5 stars (1375 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2574 reviews) - [Attentive](https://www.g2.com/products/attentive/reviews) — 4.5/5 stars (1383 reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) — 4.8/5 stars (1868 reviews) - [Text Request](https://www.g2.com/products/text-request/reviews) — 4.6/5 stars (960 reviews) ### Alternatives to SimpleTexting - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) — 4.8/5 stars (823 reviews) - [Textedly](https://www.g2.com/products/textedly/reviews) — 4.6/5 stars (1375 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2574 reviews) - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) — 4.7/5 stars (986 reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) — 4.8/5 stars (1868 reviews) - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) — 4.5/5 stars (744 reviews) - [TextUs](https://www.g2.com/products/textus/reviews) — 4.7/5 stars (629 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2107 reviews) - [Textline](https://www.g2.com/products/textline/reviews) — 4.7/5 stars (381 reviews) - [Salesmsg](https://www.g2.com/products/salesmsg/reviews) — 4.7/5 stars (406 reviews) --- ## Top Discussions ### Heymarket - Title: [Is it possible to have customers text a phrase of choice to HeyMarket to opt them into a specific campaign?](https://www.g2.com/discussions/41104-is-it-possible-to-have-customers-text-a-phrase-of-choice-to-heymarket-to-opt-them-into-a-specific-campaign) — 4 comments, 1 upvote > **Top comment:** "Yes, Create a List first, then create an Automation to add people to that list when they text you a keyword, finally create a Campaign to automatically send..." - Title: [Can HeyMarket be itnegrated with Zoho, our CRM.](https://www.g2.com/discussions/24906-can-heymarket-be-itnegrated-with-zoho-our-crm) — 3 comments, 2 upvotes > **Top comment:** "Hi Helen, we currently don't have a native integration with Zoho (I'll put that as an integration request). However, both Heymarket and Zoho are on Zapier..." - Title: [how can i set up my chrome to stay in the top right, when i click now it opens the all new window.](https://www.g2.com/discussions/30187-how-can-i-set-up-my-chrome-to-stay-in-the-top-right-when-i-click-now-it-opens-the-all-new-window) — 1 comment > **Top comment:** "Click on the extensions icon, then the 3 dots, then choose Options, then uncheck "Open Extension in New Window"" ### SimpleTexting - Title: [Does SimpleTexting.com offer an API?](https://www.g2.com/discussions/does-simpletexting-com-offer-an-api) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Yes! All plans include the ability to obtain access to our API so you can build SimpleTexting.com features into your own platform. " - Title: [How do I automate](https://www.g2.com/discussions/how-do-i-automate) — 1 comment, 1 upvote > **Top comment:** "Hello Sami! We'd be happy to explore options for you depending on the automation you want to set up. If you could check our website and chat with us real..." - Title: [We would like a simple to use "secure portal site".](https://www.g2.com/discussions/we-would-like-a-simple-to-use-secure-portal-site) — 1 comment, 1 upvote > **Top comment:** "I think you have found the solution here. I find it difficult to utilize my company portal to see all responses in one place. This site is secure allows you..." - Title: [Is there a way to group different messages under the same campaign?](https://www.g2.com/discussions/is-there-a-way-to-group-different-messages-under-the-same-campaign) — 1 comment, 1 upvote > **Top comment:** "Hello everyone it is very possible to retrieve your stolen bitcoins. I never believed in bitcoin recovery because I was made to understand that it is not..." - Title: [I would like to build campaigns and learn all the functions. Is there a class?](https://www.g2.com/discussions/42581-i-would-like-to-build-campaigns-and-learn-all-the-functions-is-there-a-class) — 1 comment, 1 upvote > **Top comment:** "Hello Kelly! Feel free to visit our SimpleTexting Academy https://help.simpletexting.com/en/collections/81576-simpletexting-academy We made short video..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/heymarket-vs-simpletexting)