Compare Hexnode UEM and Syncro 
Featured Products
At a Glance
Market Segments
Mid-Market (53.7% of reviews)
Small-Business (90.0% of reviews)
Entry-Level Pricing
No pricing available
$129.00 Per Month
Hexnode UEM
Star Rating
(226)4.5 out of 5
Market Segments
Mid-Market (53.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hexnode UEMSyncro
Star Rating
(465)4.5 out of 5
Market Segments
Small-Business (90.0% of reviews)
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Hexnode excels in user experience, highlighting its intuitive interface that allows even non-experts to quickly become productive. Users appreciate the smooth navigation and the ease of performing common tasks like enrollment and policy creation.
- Users say that Syncro is a comprehensive tool for IT management, effectively combining features like inventory management, invoicing, and remote assistance in one platform. This all-in-one approach is particularly praised by IT managers who find it invaluable for overseeing both onsite and remote work.
- Reviewers mention that Hexnode's versatility is a significant advantage, as it supports a wide range of platforms including Android, iOS, Windows, and tvOS. This capability makes it a strong choice for organizations managing diverse environments.
- According to verified reviews, Syncro's ticketing portal is a standout feature, enabling users to manage support tickets efficiently. Many users find this functionality essential for maintaining smooth operations within their IT companies.
- G2 reviewers highlight that Hexnode offers superior support quality, with users rating it highly for responsiveness and helpfulness. This level of support is crucial for organizations that require reliable assistance during implementation and ongoing use.
- Users report that while Syncro is a great asset for small businesses, it may not be as robust for mid-market needs compared to Hexnode. Some users feel that Syncro's features, while comprehensive, can sometimes lack the depth required for larger-scale operations.
Pricing
Entry-Level Pricing
Hexnode UEM
No pricing availableSyncro
Core
$129.00
Per Month
Pricing per user / month
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine
Free Trial
Hexnode UEM
Free Trial is available
Syncro
Free Trial is available
Ratings
Meets Requirements
9.1
207
8.8
344
Ease of Use
8.9
206
8.8
351
Ease of Setup
8.9
188
8.7
310
Ease of Admin
9.0
185
8.9
258
Quality of Support
9.1
199
8.5
318
Has the product been a good partner in doing business?
9.1
178
9.1
253
Product Direction (% positive)
9.1
202
9.0
342
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.3
16
8.9
290
Not enough data
8.7
46
Not enough data
8.0
33
Monitoring and Management
9.3
16
8.8
284
8.4
16
8.5
278
9.0
15
8.2
273
8.5
14
8.1
282
Not enough data
8.8
40
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.6
44
Service Management
9.1
16
8.7
277
Not enough data
8.1
34
Not enough data
8.8
53
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
5.6
27
Not enough data
5.3
26
Not enough data
5.9
28
Not enough data
5.4
27
Not enough data
5.1
26
Not enough data
5.0
26
Not enough data
5.1
26
Scope
9.2
71
Not enough data
9.2
69
Not enough data
Security
9.1
72
Not enough data
9.2
71
Not enough data
9.2
69
Not enough data
Management
9.4
71
Not enough data
9.2
72
Not enough data
9.4
72
Not enough data
9.1
70
Not enough data
9.1
68
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
8.4
157
Not enough data
7.0
147
Not enough data
6.2
145
Not enough data
7.4
153
Project Management
Not enough data
6.1
148
Not enough data
6.2
149
Not enough data
6.5
145
Not enough data
6.6
144
Accounting
Not enough data
6.9
145
Not enough data
7.7
154
Not enough data
7.2
153
Not enough data
6.3
139
Not enough data
6.1
137
Portfolio Management
Not enough data
6.3
137
Not enough data
6.2
136
Not enough data
6.3
138
Not enough data
6.1
134
Analytics
Not enough data
6.2
133
Not enough data
7.3
147
Not enough data
6.6
134
Administration
Not enough data
7.5
150
Not enough data
7.3
147
Not enough data
8.0
147
Platform
Not enough data
7.7
143
Not enough data
7.0
132
Not enough data
9.0
147
Not enough data
6.8
143
Not enough data
5.0
134
Generative AI
Not enough data
5.2
52
Not enough data
5.1
50
Artificial Intelligence - Professional Services Automation
Not enough data
4.9
13
Not enough data
4.8
14
Not enough data
5.8
16
Agentic AI - Professional Services Automation
Not enough data
5.2
14
Not enough data
5.1
13
Administration
Not enough data
8.4
205
Not enough data
8.4
201
Not enough data
7.2
183
Not enough data
8.9
209
Not enough data
8.2
198
Not enough data
8.1
202
Maintenance
Not enough data
8.9
215
Not enough data
7.6
176
Communication
Not enough data
8.0
193
Not enough data
5.1
164
Not enough data
5.0
165
Not enough data
6.2
171
Security
Not enough data
7.9
177
Not enough data
8.0
181
Device Support
Not enough data
6.6
181
Not enough data
7.8
188
Not enough data
7.7
192
Performance
Not enough data
7.8
203
Generative AI
Not enough data
5.6
86
Agentic AI - Mobile Application Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
9.3
143
Not enough data
Operating System
9.2
138
Not enough data
9.0
134
Not enough data
9.2
144
Not enough data
Management
9.1
160
Not enough data
9.0
133
Not enough data
9.1
134
Not enough data
9.0
132
Not enough data
8.9
146
Not enough data
Security
9.4
144
Not enough data
9.2
154
Not enough data
Agentic AI - Mobile Device Management (MDM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.2
29
Not enough data
9.0
36
Not enough data
9.0
36
Not enough data
Operating System
9.2
32
Not enough data
9.3
27
Not enough data
9.3
31
Not enough data
Security
9.2
37
Not enough data
8.7
31
Not enough data
9.2
36
Not enough data
Management
8.8
37
Not enough data
9.0
29
Not enough data
8.9
28
Not enough data
8.7
29
Not enough data
9.0
30
Not enough data
Agentic AI - Enterprise Mobility Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.4
189
Not enough data
8.6
198
Not enough data
8.5
199
Not enough data
7.0
173
Not enough data
7.3
164
Not enough data
9.2
197
Not enough data
8.5
190
Platform
Not enough data
8.0
189
Not enough data
Feature Not Available
Not enough data
8.0
188
Not enough data
Feature Not Available
Security
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Hexnode UEM and Syncro are categorized as Remote Monitoring & Management (RMM)
Unique Categories
Hexnode UEM is categorized as Unified Endpoint Management (UEM), Enterprise Mobility Management, Mobile Application Management, Mobile Device Management (MDM), and Patch Management
Syncro is categorized as Remote Support, Remote Desktop, Professional Services Automation, and Endpoint Management
Reviews
Reviewers' Company Size
Hexnode UEM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Syncro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.7%
Computer Software
14.7%
Construction
5.0%
Marketing and Advertising
4.1%
Financial Services
4.1%
Other
57.3%
Information Technology and Services
54.4%
Computer & Network Security
24.8%
Computer Networking
3.4%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.2%
Discussions
Will it be possible to store device encryption keys in the platform similarly Azure AD/Intune?
1 Comment
DF
Hey Daniel,
Hexnode MDM doesn't currently support the storage of the device encryption key in the portal, however, it is has been submitted to their...Read more
How do you use Hexnode MDM?
1 Comment
DG
Hexnode is on our eld Tablets in our local Trucks. It is perfect for limiting access to any apps except their electronic logging apps, and pdf viewer.Read more
What is Hexnode UEM used for?
1 Comment
VJ
Hexnode UEM is a Mobile Device Management (MDM) platform that enables us to manage devices remotely, no matter where they are located across the globe. It...Read more
What is Synchro software used for?
3 Comments
TY
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
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