# Hexnode UEM vs NinjaOne Comparison
---
## AI Generated Summary
- **G2 reviewers report** that NinjaOne excels in user experience, with its clean and intuitive dashboard making it easy to navigate. Users appreciate the logical organization of devices and the fast search functionality, which enhances day-to-day usability.
- **According to verified reviews** , Hexnode UEM is praised for its straightforward setup process, allowing users to easily manage and deploy policies across various operating systems. Reviewers highlight that once the initial setup is complete, switching devices between policies is seamless.
- **Users say** that NinjaOne's real-time monitoring and fast remote access capabilities significantly improve troubleshooting efficiency. The one-click remote sessions to any Windows or Mac device are particularly noted for their convenience, making it a strong choice for IT teams.
- **Reviewers mention** that while Hexnode UEM provides solid device management features, it sometimes struggles with specific workflow needs, leading to configuration challenges. However, users still find it effective for locking down devices and managing security policies.
- **G2 reviewers highlight** that NinjaOne's automated patching and intuitive interface save time and keep devices up to date, which is a major advantage for organizations looking to streamline their IT operations.
- **According to recent user feedback** , both products offer quality support, but NinjaOne's extensive user base and higher volume of recent reviews suggest a more robust community and resource availability, which can be beneficial for troubleshooting and learning.



| | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 243 | 4,307 | 
| **Largest Market Segment** | Mid-Market (53.6% of reviews) | Mid-Market (49.0% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Hexnode UEM

Pros:
- Ease of Use (32 reviews)
- Features (29 reviews)

Cons:
- Missing Features (12 reviews)
- Device Management (9 reviews)

### NinjaOne

Pros:
- Ease of Use (1373 reviews)
- Remote Access (867 reviews)

Cons:
- Missing Features (715 reviews)
- Limited Features (396 reviews)

---
## Ratings Comparison
| Rating | Hexnode UEM | NinjaOne | 
|---|---|---|
  | **Meets Requirements** | 9.1 (224 reviews) | 9.0 (4097 reviews) | 
  | **Ease of Use** | 8.9 (223 reviews) | 9.1 (4139 reviews) | 
  | **Ease of Setup** | 8.9 (205 reviews) | 9.1 (3888 reviews) | 
  | **Ease of Admin** | 9.0 (185 reviews) | 9.1 (3086 reviews) | 
  | **Quality of Support** | 9.1 (216 reviews) | 9.1 (3928 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (178 reviews) | 9.4 (3019 reviews) | 
  | **Product Direction (% positive)** | 9.0 (216 reviews) | 9.7 (3966 reviews) | 

---
## Pricing

### Hexnode UEM

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### NinjaOne

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | N/A | N/A |
| **NinjaOne** | 7.9/10 | 846 |

#### Administration

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Change Management** | Not enough data | 8.2 (678 reviews) | 
| **Asset Management** | Not enough data | 8.8 (725 reviews) | 
| **Reports & Analytics** | Not enough data | 8.3 (724 reviews) | 

#### Service Desk

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Help Desk** | Not enough data | 8.1 (718 reviews) | 
| **Incident Reports** | Not enough data | 7.9 (669 reviews) | 
| **Process Workflow** | Not enough data | 7.7 (645 reviews) | 

#### Management

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Reporting** | Not enough data | 8.3 (639 reviews) | 
| **Administration Console** | Not enough data | 9.0 (645 reviews) | 
| **Access Management** | Not enough data | 8.7 (616 reviews) | 
| **Asset Management** | Not enough data | 8.8 (617 reviews) | 
| **Policy Dictation** | Not enough data | 8.4 (591 reviews) | 

#### Functionality

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Ticketing System** | Not enough data | 7.6 (641 reviews) | 
| **Performance Logging** | Not enough data | 8.5 (627 reviews) | 
| **Alerting** | Not enough data | 8.9 (671 reviews) | 
| **Automation** | Not enough data | 9.0 (688 reviews) | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (177 reviews) | 
| **Multi-step Planning** | Not enough data | 6.8 (173 reviews) | 
| **Cross-system Integration** | Not enough data | 6.9 (170 reviews) | 
| **Adaptive Learning** | Not enough data | 6.8 (173 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.7 (171 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (170 reviews) | 
| **Decision Making** | Not enough data | 6.8 (169 reviews) | 

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | N/A | N/A |
| **NinjaOne** | 8.2/10 | 417 |

#### Compatibility 

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **File Server Backup** | Not enough data | 8.9 (370 reviews) | 
| **Database Server Backup** | Not enough data | 8.2 (306 reviews) | 
| **Virtual Machines** | Not enough data | 8.5 (330 reviews) | 
| **Repository Models** | Not enough data | 8.3 (289 reviews) | 

#### Management

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Continuous Backup** | Not enough data | Feature Not Available | 
| **Disaster Recovery** | Not enough data | 8.3 (307 reviews) | 
| **Storage Capacity** | Not enough data | 8.7 (304 reviews) | 
| **Remote Backup** | Not enough data | 8.9 (347 reviews) | 
| **Activity Monitoring** | Not enough data | 9.2 (368 reviews) | 

#### Compliance

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Security Standards** | Not enough data | 8.8 (303 reviews) | 
| **Cloud Data Protection** | Not enough data | 8.4 (286 reviews) | 
| **Data Deduplication** | Not enough data | Feature Not Available | 

#### Agentic AI - Server Backup

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (67 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (66 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (66 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (64 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (64 reviews) | 
| **Decision Making** | Not enough data | 7.5 (65 reviews) | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | N/A | N/A |
| **NinjaOne** | 8.6/10 | 449 |

#### Functionality

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Real-time Sync** | Not enough data | 8.3 (93 reviews) | 
| **Storage Capacity** | Not enough data | 8.7 (350 reviews) | 
| **Remote Backup** | Not enough data | 9.0 (390 reviews) | 
| **Versioning** | Not enough data | 8.6 (356 reviews) | 
| **Mobile Backup Application** | Not enough data | Feature Not Available | 

#### Compatibility 

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Disk Backup** | Not enough data | Feature Not Available | 
| **Local Backup** | Not enough data | 8.6 (359 reviews) | 
| **Storage Formats** | Not enough data | 8.3 (332 reviews) | 

#### Management

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **File Sharing** | Not enough data | 8.3 (336 reviews) | 
| **Security Standards** | Not enough data | 8.8 (341 reviews) | 
| **Encrypted Storage** | Not enough data | 8.8 (338 reviews) | 

#### Agentic AI - Online Backup

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | 8.9/10 | 16 |
| **NinjaOne** | 8.1/10 | 2814 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Device Management** | 9.3 (16 reviews) | 9.4 (2527 reviews) ✓ Verified | 
| **Asset Management** | Not enough data | 8.9 (685 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 8.2 (471 reviews) | 

#### Monitoring and Management

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Remote Monitoring** | 9.3 (16 reviews) | 9.4 (2453 reviews) ✓ Verified | 
| **Asset Tracking** | 8.4 (16 reviews) | 8.5 (1945 reviews) | 
| **Application Deployment** | 9.0 (15 reviews) | 8.7 (2143 reviews) ✓ Verified | 
| **Patch Management** | 8.5 (14 reviews) | 9.1 (2464 reviews) ✓ Verified | 
| **Asset Tracking** | Not enough data | 8.5 (533 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Workflow Management** | Not enough data | 8.6 (509 reviews) | 

#### Service Management

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Remote Access** | 9.1 (16 reviews) | 9.2 (2347 reviews) ✓ Verified | 
| **Service Management (Issue Prioritization)** | Not enough data | 8.1 (472 reviews) | 
| **Ticketing** | Not enough data | 7.6 (576 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (526 reviews) | 
| **Multi-step Planning** | Not enough data | 7.0 (468 reviews) | 
| **Cross-system Integration** | Not enough data | 7.3 (480 reviews) | 
| **Adaptive Learning** | Not enough data | 6.9 (459 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (456 reviews) | 
| **Proactive Assistance** | Not enough data | 7.0 (464 reviews) | 
| **Decision Making** | Not enough data | 7.1 (460 reviews) | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | 9.2/10 | 73 |
| **NinjaOne** | 7.9/10 | 507 |

#### Scope

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Endpoint Inclusiveness** | 9.2 (72 reviews) | 8.7 (428 reviews) | 
| **Multi-OS Support** | 9.2 (70 reviews) | 8.9 (455 reviews) | 

#### Security

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Reporting and Alerts** | 9.1 (72 reviews) | 8.5 (449 reviews) | 
| **Endpoint Protection** | 9.2 (72 reviews) | 8.3 (409 reviews) | 
| **Remote Wiping** | 9.2 (69 reviews) | 7.5 (391 reviews) | 

#### Management

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Device Enrollment** | 9.4 (71 reviews) | 8.9 (432 reviews) | 
| **Device Configuration** | 9.2 (72 reviews) | 8.7 (432 reviews) | 
| **Device Compliance** | 9.4 (72 reviews) | 8.7 (415 reviews) | 
| **Usage Information** | 9.1 (70 reviews) | 8.8 (414 reviews) | 
| **Data Separation** | 9.1 (68 reviews) | 7.8 (375 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (171 reviews) | 
| **Multi-step Planning** | Not enough data | 7.1 (169 reviews) | 
| **Cross-system Integration** | Not enough data | 7.3 (170 reviews) | 
| **Adaptive Learning** | Not enough data | 7.2 (167 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (165 reviews) | 
| **Proactive Assistance** | Not enough data | 7.2 (169 reviews) | 
| **Decision Making** | Not enough data | 7.2 (170 reviews) | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | N/A | N/A |
| **NinjaOne** | 8.3/10 | 780 |

#### Functionality

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Performance Monitoring** | Not enough data | 8.8 (702 reviews) | 
| **Alerting** | Not enough data | 9.0 (736 reviews) | 
| **Improvement Suggestions** | Not enough data | 8.1 (618 reviews) | 
| **Multi-Network Capability** | Not enough data | 8.8 (616 reviews) | 

#### Monitoring - Network Monitoring

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **360-Degree Network Visibility** | Not enough data | Feature Not Available | 
| **Automated Network Discovery** | Not enough data | Feature Not Available | 
| **Real-Time Monitoring** | Not enough data | 8.4 (282 reviews) | 

#### Management

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Performance Baseline** | Not enough data | 8.3 (573 reviews) | 
| **Data Visualization** | Not enough data | 8.2 (587 reviews) | 
| **Path Analysis** | Not enough data | 7.6 (540 reviews) | 

#### Analytics - Network Monitoring

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Predictive Performance Analytics** | Not enough data | Feature Not Available | 
| **Packet & Flow Analysis** | Not enough data | 6.9 (239 reviews) | 

#### Security - Network Monitoring

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Encrypted Data Transmission** | Not enough data | Feature Not Available | 
| **Zero Trust and Identity Management** | Not enough data | Feature Not Available | 
| **Integrated Network Security** | Not enough data | Feature Not Available | 

#### Network Performance - Network Monitoring

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Dynamic Network Optimization** | Not enough data | Feature Not Available | 
| **Automated Tasks Routing** | Not enough data | Feature Not Available | 

#### AI Automation - Network Monitoring

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Not enough data | Feature Not Available | 
| **Self-Healing Networks** | Not enough data | Feature Not Available | 
| **Predictive Network Maintenance** | Not enough data | Feature Not Available | 

#### Agentic AI - Network Monitoring

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | N/A | N/A |
| **NinjaOne** | 8.0/10 | 614 |

#### Monitoring

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Constant Monitoring** | Not enough data | 9.3 (572 reviews) ✓ Verified | 
| **Timely Alerts** | Not enough data | 9.2 (570 reviews) ✓ Verified | 
| **TIcket Accuracy** | Not enough data | 8.5 (511 reviews) ✓ Verified | 
| **AI Monitoring** | Not enough data | 7.2 (200 reviews) | 

#### Management Tools

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Ticket Assignment** | Not enough data | 8.3 (505 reviews) | 
| **Standardization** | Not enough data | 8.7 (516 reviews) ✓ Verified | 
| **Lifecycle Visualization** | Not enough data | 8.5 (490 reviews) ✓ Verified | 

#### Generative AI

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Agentic AI - Incident Management

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (99 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (97 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (96 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (95 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.2 (95 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (95 reviews) | 
| **Decision Making** | Not enough data | 7.5 (93 reviews) | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | N/A | N/A |
| **NinjaOne** | 7.9/10 | 1310 |

#### Asset Inventory

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Hardware Asset Inventory** | Not enough data | 9.0 (1195 reviews) | 
| **Software Asset Inventory** | Not enough data | 8.9 (1171 reviews) | 
| **Cloud Asset Inventory** | Not enough data | 7.7 (1025 reviews) | 
| **Mobile Asset Inventory** | Not enough data | 7.4 (295 reviews) | 
| **Asset Discovery** | Not enough data | 8.2 (1070 reviews) | 

#### Generative AI

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Generation** | Not enough data | Feature Not Available | 

#### Agentic AI - IT Asset Management

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (242 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (227 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (224 reviews) | 
| **Adaptive Learning** | Not enough data | 7.2 (222 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.1 (218 reviews) | 
| **Proactive Assistance** | Not enough data | 7.1 (225 reviews) | 
| **Decision Making** | Not enough data | 7.1 (222 reviews) | 

#### Management

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Central Dashboard** | Not enough data | 9.1 (1162 reviews) | 
| **Asset Policy Management** | Not enough data | 8.7 (1049 reviews) | 
| **Risk Management** | Not enough data | 8.1 (1008 reviews) | 
| **Integrations** | Not enough data | 8.2 (1073 reviews) | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | N/A | N/A |
| **NinjaOne** | 8.4/10 | 2025 |

#### Administration

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.2 (1737 reviews) | 
| **File Sharing** | Not enough data | 8.7 (1619 reviews) | 
| **Session Recording** | Not enough data | 7.8 (1424 reviews) | 
| **Unattended Remote Access** | Not enough data | 9.2 (1746 reviews) | 
| **Multi - Session Handling** | Not enough data | 8.9 (1538 reviews) | 
| **Multi-Monitor Support** | Not enough data | 8.8 (1600 reviews) | 

#### Maintenance

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Remote Reboot** | Not enough data | 9.2 (1760 reviews) | 
| **Remote Printing** | Not enough data | 7.7 (1338 reviews) | 

#### Communication 

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Text Chat** | Not enough data | 8.0 (1438 reviews) | 
| **VoIP** | Not enough data | Feature Not Available | 
| **Video Conference Call** | Not enough data | Feature Not Available | 
| **Screen Annotations** | Not enough data | 7.2 (1304 reviews) | 

#### Security

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Data Encryption** | Not enough data | 8.3 (1357 reviews) | 
| **Compliance** | Not enough data | 8.4 (1393 reviews) | 

#### Device Support

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Mobile Device Access** | Not enough data | 7.6 (1366 reviews) | 
| **Multi-Platform Support** | Not enough data | 8.4 (1471 reviews) | 
| **Cross-Platform** | Not enough data | 8.4 (1441 reviews) | 

#### Performance

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Reporting** | Not enough data | 8.2 (1541 reviews) | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | N/A | N/A |
| **NinjaOne** | 8.0/10 | 365 |

#### Functionality 

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Incremental Backup** | Not enough data | 8.9 (336 reviews) | 
| **OS Boot Recovery** | Not enough data | 7.9 (297 reviews) | 
| **Bootable Disk** | Not enough data | 8.1 (300 reviews) | 
| **Online Restore** | Not enough data | 8.6 (324 reviews) | 

#### Performance

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Multiple Backup Versions** | Not enough data | 8.7 (322 reviews) | 
| **Unlimited Backup** | Not enough data | 8.6 (309 reviews) | 
| **Deduplication** | Not enough data | Feature Not Available | 
| **Lag Free Operation** | Not enough data | 8.6 (311 reviews) | 

#### Agentic AI - PC Backup

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (92 reviews) | 
| **Cross-system Integration** | Not enough data | 7.2 (91 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (89 reviews) | 
| **Decision Making** | Not enough data | 7.1 (90 reviews) | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | N/A | N/A |
| **NinjaOne** | N/A | N/A |

#### Generative AI

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Feature Not Available | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | N/A | N/A |
| **NinjaOne** | 8.6/10 | 255 |

#### Management and Discovery - IT Documentation

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Search and Indexing** | Not enough data | 8.4 (224 reviews) | 
| **Version Control** | Not enough data | 8.4 (222 reviews) | 
| **Access and Permissions** | Not enough data | 8.8 (225 reviews) | 

#### Operations - IT Documentation

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Integrations** | Not enough data | 8.4 (226 reviews) | 
| **Automation** | Not enough data | 8.9 (241 reviews) | 
| **Reporting** | Not enough data | 8.4 (227 reviews) | 

### Mobile Application Management

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | N/A | N/A |
| **NinjaOne** | N/A | N/A |

#### Agentic AI - Mobile Application Management

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | N/A | N/A |
| **NinjaOne** | 8.1/10 | 143 |

#### Generative AI - Autonomous Endpoint Management

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Behavioral Analysis** | Not enough data | 7.2 (67 reviews) | 
| **Adaptive** | Not enough data | 7.4 (70 reviews) | 
| **Predictive** | Not enough data | 7.4 (68 reviews) | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Patch Management** | Not enough data | 9.0 (130 reviews) | 
| **Oversees** | Not enough data | 8.3 (78 reviews) | 
| **Self-Healing** | Not enough data | 8.1 (80 reviews) | 
| **Centralized Dashboard** | Not enough data | 9.1 (117 reviews) | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | N/A | N/A |
| **NinjaOne** | N/A | N/A |

#### System Control

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | N/A | N/A |
| **NinjaOne** | N/A | N/A |

#### Management

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | 9.0/10 | 182 |
| **NinjaOne** | 8.2/10 | 678 |

#### Platform - Mobile Device Management (MDM)

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Regulation Compliant** | 9.3 (145 reviews) | 8.6 (465 reviews) | 

#### Operating System

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Multi-Systems Support** | 9.2 (143 reviews) | 9.3 (640 reviews) | 
| **Apple Support** | 9.0 (137 reviews) | 8.2 (585 reviews) | 
| **Android Support** | 9.2 (149 reviews) | 8.5 (554 reviews) | 

#### Management

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Applicatons Management** | 9.1 (167 reviews) | 8.7 (572 reviews) | 
| **Applications Consolidation** | 9.0 (133 reviews) | 8.4 (501 reviews) | 
| **Whitelist** | 9.1 (135 reviews) | 8.4 (498 reviews) | 
| **Blacklist** | 9.0 (135 reviews) | 8.3 (492 reviews) | 
| **Usage Information** | 8.9 (147 reviews) | 8.5 (509 reviews) | 

#### Security

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Remote Wipe** | 9.4 (146 reviews) | 8.6 (508 reviews) | 
| **Security** | 9.3 (161 reviews) | 8.7 (521 reviews) | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (5 reviews) | 7.8 (150 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (143 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (147 reviews) | 
| **Adaptive Learning** | Not enough data | 7.7 (143 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.7 (139 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (145 reviews) | 
| **Decision Making** | Not enough data | 7.7 (143 reviews) | 

### Enterprise Mobility Management

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | 9.0/10 | 43 |
| **NinjaOne** | N/A | N/A |

#### Platform

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Regulation Compliant** | 9.2 (29 reviews) | Not enough data | 
| **Device Enrollment** | 9.0 (37 reviews) | Not enough data | 
| **Device Configuration** | 9.0 (39 reviews) | Not enough data | 

#### Operating System

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Multiple Mobile Operating System Support** | 9.2 (33 reviews) | Not enough data | 
| **Apple Support** | 9.3 (27 reviews) | Not enough data | 
| **Android Support** | 9.3 (32 reviews) | Not enough data | 

#### Security

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Device Management** | 9.2 (39 reviews) | Not enough data | 
| **Custom Alerts** | 8.7 (31 reviews) | Not enough data | 
| **Security** | 9.2 (36 reviews) | Not enough data | 

#### Management

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Applicatons Management** | 8.8 (37 reviews) | Not enough data | 
| **Applications Consolidation** | 9.0 (29 reviews) | Not enough data | 
| **Whitelist** | 8.9 (28 reviews) | Not enough data | 
| **Blacklist** | 8.7 (29 reviews) | Not enough data | 
| **Usage Information** | 9.0 (30 reviews) | Not enough data | 

#### Agentic AI - Enterprise Mobility Management

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | N/A | N/A |
| **NinjaOne** | N/A | N/A |

#### Knowledge Base

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | N/A | N/A |
| **NinjaOne** | 8.0/10 | 1011 |

#### Analysis

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Threat Detection** | Not enough data | 8.2 (779 reviews) | 

#### Platform

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Unified Communications Platform** | Not enough data | 7.9 (723 reviews) | 
| **Remote Access** | Not enough data | 9.2 (921 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 8.3 (700 reviews) | 
| **Asset Tracking** | Not enough data | 8.6 (792 reviews) | 
| **IT Knowledge Management** | Not enough data | 8.4 (747 reviews) | 

#### Security

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Endpoint Protection** | Not enough data | 8.8 (812 reviews) | 
| **Patch Management** | Not enough data | 9.2 (925 reviews) | 
| **Disaster Recovery** | Not enough data | 7.7 (690 reviews) | 
| **Service Management** | Not enough data | 8.8 (755 reviews) | 
| **Workflow Management** | Not enough data | 8.2 (707 reviews) | 

#### Agentic AI - Enterprise IT Management

| Feature | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (175 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (157 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (161 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (155 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (153 reviews) | 
| **Proactive Assistance** | Not enough data | 7.1 (158 reviews) | 
| **Decision Making** | Not enough data | 7.0 (154 reviews) | 

---
## Categories
**Shared Categories (7):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Patch Management Software](https://www.g2.com/categories/patch-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Remote Support Software](https://www.g2.com/categories/remote-support), [Incident Management Software](https://www.g2.com/categories/incident-management)

**Unique to Hexnode UEM (2):** [Enterprise Mobility Management Software](https://www.g2.com/categories/enterprise-mobility-management), [Mobile Application Management Software](https://www.g2.com/categories/mobile-application-management)

**Unique to NinjaOne (9):** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [PC Backup Software](https://www.g2.com/categories/pc-backup), [Online Backup Software](https://www.g2.com/categories/online-backup), [Server Backup Software](https://www.g2.com/categories/server-backup), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem), [IT Documentation Software](https://www.g2.com/categories/it-documentation)


---
## Reviewer Demographics

### By Company Size

| Segment | Hexnode UEM | NinjaOne | 
|---|---|---|
| **Small-Business** | 34.9% | 43.5% | 
| **Mid-Market** | 53.6% | 49.0% | 
| **Enterprise** | 11.5% | 7.6% | 

### By Industry

#### Hexnode UEM

- **Information Technology and Services:** 14.5%
- **Computer Software:** 14.0%
- **Construction:** 5.1%
- **Marketing and Advertising:** 4.3%
- **Financial Services:** 3.8%
- **Internet:** 3.0%
- **Computer & Network Security:** 3.0%
- **Health, Wellness and Fitness:** 3.0%
- **Hospital & Health Care:** 2.6%
- **Education Management:** 2.6%
- **Other:** 44.3%

#### NinjaOne

- **Information Technology and Services:** 26.9%
- **Computer & Network Security:** 13.5%
- **Hospital & Health Care:** 4.0%
- **Manufacturing:** 3.5%
- **Computer Software:** 2.8%
- **Construction:** 2.6%
- **Retail:** 2.3%
- **Financial Services:** 2.2%
- **Consulting:** 1.9%
- **Non-Profit Organization Management:** 1.7%
- **Other:** 38.7%

---
## Alternatives

### Alternatives to Hexnode UEM

- [Esper](https://www.g2.com/products/esper/reviews) — 4.5/5 stars (238 reviews)
- [Jamf](https://www.g2.com/products/jamf/reviews) — 4.7/5 stars (2128 reviews)
- [Scalefusion](https://www.g2.com/products/scalefusion/reviews) — 4.7/5 stars (382 reviews)
- [AirDroid Business](https://www.g2.com/products/airdroid-business/reviews) — 4.9/5 stars (411 reviews)
- [IBM MaaS360](https://www.g2.com/products/ibm-maas360/reviews) — 4.2/5 stars (204 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1102 reviews)
- [ManageEngine Mobile Device Manager Plus](https://www.g2.com/products/manageengine-mobile-device-manager-plus/reviews) — 4.5/5 stars (259 reviews)
- [Iru](https://www.g2.com/products/iru/reviews) — 4.7/5 stars (804 reviews)
- [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3973 reviews)
- [LogMeIn Miradore](https://www.g2.com/products/logmein-miradore/reviews) — 4.6/5 stars (140 reviews)

### Alternatives to NinjaOne

- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1163 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3964 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (556 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.5/5 stars (133 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1045 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1366 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1102 reviews)

---
## Top Discussions

### Hexnode UEM

- Title: [What is Hexnode UEM used for?](https://www.g2.com/discussions/what-is-hexnode-uem-used-for) — 1 comment
  > **Top comment:** "Hexnode UEM is a Mobile Device Management (MDM) platform that enables us to manage devices remotely, no matter where they are located across the globe. It..."
- Title: [How do you use Hexnode MDM?](https://www.g2.com/discussions/how-do-you-use-hexnode-mdm) — 1 comment
  > **Top comment:** "Hexnode is on our eld Tablets in our local Trucks.  It is perfect for limiting access to any apps except their electronic logging apps, and pdf viewer."
- Title: [Will it be possible to store device encryption keys in the platform similarly Azure AD/Intune?](https://www.g2.com/discussions/will-it-be-possible-to-store-device-encryption-keys-in-the-platform-similarly-azure-ad-intune) — 1 comment, 1 upvote
  > **Top comment:** "Hey Daniel,

Hexnode MDM doesn't currently support the storage of the device encryption key in the portal, however, it is has been submitted to their..."

### NinjaOne

- Title: [Do I need a WSUS Server to enable patch management on Windows devices?](https://www.g2.com/discussions/patching) — 6 comments, 1 upvote
  > **Top comment:** "All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed..."
- Title: [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) — 2 comments
  > **Top comment:** "It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard."
- Title: [Does NinjaRMM hold weight against other RMM in other opinions?](https://www.g2.com/discussions/30041-does-ninjarmm-hold-weight-against-other-rmm-in-other-opinions) — 2 comments
  > **Top comment:** "Yes it is, it’s very innovative and their team is always working towards improving their software"
- Title: [How do I make a script to block all users on a PC from executive .MSI / .exe files?](https://www.g2.com/discussions/28861-how-do-i-make-a-script-to-block-all-users-on-a-pc-from-executive-msi-exe-files) — 2 comments
  > **Top comment:** "Use Applocker, create a group policy and deploy that way. have a read up on it, and customise a policy, export it, and deploy it that way."
- Title: [Do you provide the same level of functionality for MacOS as you do for Windows?](https://www.g2.com/discussions/do-you-provide-the-same-level-of-functionality-for-macos-as-you-do-for-windows) — 2 comments, 1 upvote
  > **Top comment:** "They are in the process of adding full Mac integration. Basic services like AV, Splashtop support and some monitoring work, properly."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hexnode-uem-vs-ninjaone)