# Hexnode UEM vs Syncro Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Hexnode excels in user experience, highlighting its **intuitive interface** that allows even non-experts to quickly become productive. Users appreciate the smooth navigation and the ease of performing common tasks like enrollment and policy creation.
- **Users say** that Syncro is a comprehensive tool for IT management, effectively combining features like **inventory management** , invoicing, and remote assistance in one platform. This all-in-one approach is particularly praised by IT managers who find it invaluable for overseeing both onsite and remote work.
- **Reviewers mention** that Hexnode's versatility is a significant advantage, as it supports a wide range of platforms including **Android, iOS, Windows, and tvOS**. This capability makes it a strong choice for organizations managing diverse environments.
- **According to verified reviews** , Syncro's ticketing portal is a standout feature, enabling users to manage support tickets efficiently. Many users find this functionality essential for maintaining smooth operations within their IT companies.
- **G2 reviewers highlight** that Hexnode offers superior support quality, with users rating it highly for responsiveness and helpfulness. This level of support is crucial for organizations that require reliable assistance during implementation and ongoing use.
- **Users report** that while Syncro is a great asset for small businesses, it may not be as robust for mid-market needs compared to Hexnode. Some users feel that Syncro's features, while comprehensive, can sometimes lack the depth required for larger-scale operations.



| | Hexnode UEM | Syncro | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 230 | 499 | 
| **Largest Market Segment** | Mid-Market (54.1% of reviews) | Small-Business (90.0% of reviews) | 
| **Entry Level Price** | No pricing available | $129.00 Per Month | 

---
## Top Pros & Cons

### Hexnode UEM

Pros:
- Ease of Use (22 reviews)
- Features (21 reviews)

Cons:
- Lacking Features (8 reviews)
- Expensive (7 reviews)

### Syncro

Pros:
- Ease of Use (245 reviews)
- Features (166 reviews)

Cons:
- Missing Features (107 reviews)
- Improvement Needed (83 reviews)

---
## Ratings Comparison
| Rating | Hexnode UEM | Syncro | 
|---|---|---|
  | **Meets Requirements** | 9.1 (211 reviews) | 8.8 (347 reviews) | 
  | **Ease of Use** | 8.9 (210 reviews) | 8.8 (355 reviews) | 
  | **Ease of Setup** | 8.9 (192 reviews) | 8.7 (314 reviews) | 
  | **Ease of Admin** | 9.0 (185 reviews) | 8.9 (257 reviews) | 
  | **Quality of Support** | 9.1 (203 reviews) | 8.5 (321 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (178 reviews) | 9.1 (252 reviews) | 
  | **Product Direction (% positive)** | 9.0 (206 reviews) | 9.1 (346 reviews) | 

---
## Pricing

### Hexnode UEM

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Syncro

#### Entry-Level Pricing

Plan: Core

Price: $129.00 Per Month

Description: Pricing per user / month

Key Features:
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine

[Browse all 2 editions](https://www.g2.com/products/syncro/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | 8.9/10 | 16 |
| **Syncro** | 7.4/10 | 305 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Device Management** | 9.3 (16 reviews) | 8.9 (290 reviews) | 
| **Asset Management** | Not enough data | 8.7 (48 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 8.0 (33 reviews) | 

#### Monitoring and Management

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Remote Monitoring** | 9.3 (16 reviews) | 8.9 (283 reviews) | 
| **Asset Tracking** | 8.4 (16 reviews) | 8.5 (279 reviews) | 
| **Application Deployment** | 9.0 (15 reviews) | 8.3 (274 reviews) | 
| **Patch Management** | 8.5 (14 reviews) | 8.2 (282 reviews) | 
| **Asset Tracking** | Not enough data | 8.9 (41 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Workflow Management** | Not enough data | 8.8 (45 reviews) | 

#### Service Management

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Remote Access** | 9.1 (16 reviews) | 8.7 (278 reviews) | 
| **Service Management (Issue Prioritization)** | Not enough data | 8.1 (34 reviews) | 
| **Ticketing** | Not enough data | 8.8 (56 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.6 (27 reviews) | 
| **Multi-step Planning** | Not enough data | 5.3 (26 reviews) | 
| **Cross-system Integration** | Not enough data | 5.9 (28 reviews) | 
| **Adaptive Learning** | Not enough data | 5.4 (27 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.1 (26 reviews) | 
| **Proactive Assistance** | Not enough data | 5.0 (26 reviews) | 
| **Decision Making** | Not enough data | 5.1 (26 reviews) | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | 9.2/10 | 72 |
| **Syncro** | N/A | N/A |

#### Scope

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Endpoint Inclusiveness** | 9.2 (71 reviews) | Not enough data | 
| **Multi-OS Support** | 9.2 (69 reviews) | Not enough data | 

#### Security

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Reporting and Alerts** | 9.1 (72 reviews) | Not enough data | 
| **Endpoint Protection** | 9.2 (71 reviews) | Not enough data | 
| **Remote Wiping** | 9.2 (69 reviews) | Not enough data | 

#### Management

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Device Enrollment** | 9.4 (71 reviews) | Not enough data | 
| **Device Configuration** | 9.2 (72 reviews) | Not enough data | 
| **Device Compliance** | 9.4 (72 reviews) | Not enough data | 
| **Usage Information** | 9.1 (70 reviews) | Not enough data | 
| **Data Separation** | 9.1 (68 reviews) | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | N/A | N/A |
| **Syncro** | N/A | N/A |

#### Monitoring

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Constant Monitoring** | Not enough data | Not enough data | 
| **Timely Alerts** | Not enough data | Not enough data | 
| **TIcket Accuracy** | Not enough data | Not enough data | 
| **AI Monitoring** | Not enough data | Not enough data | 

#### Management Tools

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Ticket Assignment** | Not enough data | Not enough data | 
| **Standardization** | Not enough data | Not enough data | 
| **Lifecycle Visualization** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Incident Management

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Professional Services Automation

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | N/A | N/A |
| **Syncro** | 6.5/10 | 174 |

#### Customer Management

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Customer Profiles** | Not enough data | 8.4 (157 reviews) | 
| **Sales** | Not enough data | 7.0 (147 reviews) | 
| **Marketing** | Not enough data | 6.2 (145 reviews) | 
| **Client Portal** | Not enough data | 7.4 (154 reviews) | 

#### Project Management

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Project Planning** | Not enough data | 6.1 (148 reviews) | 
| **Project Tracking** | Not enough data | 6.2 (149 reviews) | 
| **Resource Definition** | Not enough data | 6.5 (145 reviews) | 
| **Resource Management** | Not enough data | 6.6 (144 reviews) | 

#### Accounting

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Revenue Recognition** | Not enough data | 6.9 (145 reviews) | 
| **Invoice Management** | Not enough data | 7.7 (155 reviews) | 
| **Payments** | Not enough data | 7.2 (153 reviews) | 
| **Project Accounting** | Not enough data | 6.3 (139 reviews) | 
| **Budget Tracking** | Not enough data | 6.1 (137 reviews) | 

#### Portfolio Management

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Portfolio Definition** | Not enough data | 6.3 (137 reviews) | 
| **Portfolio Performance** | Not enough data | 6.2 (136 reviews) | 
| **Risk** | Not enough data | 6.3 (138 reviews) | 
| **Portfolio Mix** | Not enough data | 6.1 (134 reviews) | 

#### Analytics

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Forecasting** | Not enough data | 6.2 (133 reviews) | 
| **Reporting** | Not enough data | 7.3 (149 reviews) | 
| **KPIs** | Not enough data | 6.6 (134 reviews) | 

#### Administration

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Standard Integrations** | Not enough data | 7.5 (151 reviews) | 
| **Workflow** | Not enough data | 7.3 (147 reviews) | 
| **Access Management** | Not enough data | 8.0 (147 reviews) | 

#### Platform

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **APIs** | Not enough data | 7.7 (143 reviews) | 
| **Internationalization** | Not enough data | 7.0 (132 reviews) | 
| **Performance and Reliability** | Not enough data | 9.0 (148 reviews) | 
| **Mobile** | Not enough data | 6.8 (143 reviews) | 
| **Offline Access** | Not enough data | 5.0 (134 reviews) | 

#### Generative AI

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **AI Text Generation** | Not enough data | 5.2 (52 reviews) | 
| **AI Text Summarization** | Not enough data | 5.1 (50 reviews) | 

#### Artificial Intelligence - Professional Services Automation

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Predictive Forecasting** | Not enough data | 4.9 (13 reviews) | 
| **Smart task suggestions** | Not enough data | 4.8 (14 reviews) | 
| **Automated workflows** | Not enough data | 5.8 (16 reviews) | 

#### Agentic AI - Professional Services Automation

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 5.2 (14 reviews) | 
| **Proactive Assistance** | Not enough data | 5.1 (13 reviews) | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | N/A | N/A |
| **Syncro** | 7.6/10 | 221 |

#### Administration

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Screen Sharing** | Not enough data | 8.4 (203 reviews) | 
| **File Sharing** | Not enough data | 8.4 (199 reviews) | 
| **Session Recording** | Not enough data | 7.2 (181 reviews) | 
| **Unattended Remote Access** | Not enough data | 9.0 (207 reviews) | 
| **Multi - Session Handling** | Not enough data | 8.2 (196 reviews) | 
| **Multi-Monitor Support** | Not enough data | 8.1 (200 reviews) | 

#### Maintenance

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Remote Reboot** | Not enough data | 8.9 (213 reviews) | 
| **Remote Printing** | Not enough data | 7.6 (174 reviews) | 

#### Communication 

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Text Chat** | Not enough data | 8.0 (191 reviews) | 
| **VoIP** | Not enough data | 5.1 (162 reviews) | 
| **Video Conference Call** | Not enough data | 5.0 (163 reviews) | 
| **Screen Annotations** | Not enough data | 6.2 (169 reviews) | 

#### Security

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Data Encryption** | Not enough data | 7.9 (175 reviews) | 
| **Compliance** | Not enough data | 8.0 (179 reviews) | 

#### Device Support

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Mobile Device Access** | Not enough data | 6.6 (179 reviews) | 
| **Multi-Platform Support** | Not enough data | 7.8 (186 reviews) | 
| **Cross-Platform** | Not enough data | 7.7 (190 reviews) | 

#### Performance

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Reporting** | Not enough data | 7.9 (201 reviews) | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | N/A | N/A |
| **Syncro** | 5.6/10 | 85 |

#### Generative AI

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 5.6 (85 reviews) | 

### Mobile Application Management

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | N/A | N/A |
| **Syncro** | N/A | N/A |

#### Agentic AI - Mobile Application Management

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | N/A | N/A |
| **Syncro** | N/A | N/A |

#### System Control

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | 9.1/10 | 170 |
| **Syncro** | N/A | N/A |

#### Platform - Mobile Device Management (MDM)

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Regulation Compliant** | 9.3 (144 reviews) | Not enough data | 

#### Operating System

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Multi-Systems Support** | 9.2 (140 reviews) | Not enough data | 
| **Apple Support** | 9.0 (135 reviews) | Not enough data | 
| **Android Support** | 9.2 (146 reviews) | Not enough data | 

#### Management

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Applicatons Management** | 9.1 (161 reviews) | Not enough data | 
| **Applications Consolidation** | 9.0 (133 reviews) | Not enough data | 
| **Whitelist** | 9.1 (135 reviews) | Not enough data | 
| **Blacklist** | 9.0 (134 reviews) | Not enough data | 
| **Usage Information** | 8.9 (146 reviews) | Not enough data | 

#### Security

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Remote Wipe** | 9.4 (145 reviews) | Not enough data | 
| **Security** | 9.2 (157 reviews) | Not enough data | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Enterprise Mobility Management

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | 9.0/10 | 42 |
| **Syncro** | N/A | N/A |

#### Platform

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Regulation Compliant** | 9.2 (29 reviews) | Not enough data | 
| **Device Enrollment** | 9.0 (37 reviews) | Not enough data | 
| **Device Configuration** | 9.0 (38 reviews) | Not enough data | 

#### Operating System

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Multiple Mobile Operating System Support** | 9.2 (33 reviews) | Not enough data | 
| **Apple Support** | 9.3 (27 reviews) | Not enough data | 
| **Android Support** | 9.3 (32 reviews) | Not enough data | 

#### Security

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Device Management** | 9.2 (39 reviews) | Not enough data | 
| **Custom Alerts** | 8.7 (31 reviews) | Not enough data | 
| **Security** | 9.2 (36 reviews) | Not enough data | 

#### Management

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Applicatons Management** | 8.8 (37 reviews) | Not enough data | 
| **Applications Consolidation** | 9.0 (29 reviews) | Not enough data | 
| **Whitelist** | 8.9 (28 reviews) | Not enough data | 
| **Blacklist** | 8.7 (29 reviews) | Not enough data | 
| **Usage Information** | 9.0 (30 reviews) | Not enough data | 

#### Agentic AI - Enterprise Mobility Management

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | N/A | N/A |
| **Syncro** | N/A | N/A |

#### Analysis

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Threat Detection** | Not enough data | Not enough data | 

#### Platform

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Unified Communications Platform** | Not enough data | Not enough data | 
| **Remote Access** | Not enough data | Not enough data | 
| **ITIL Policy Compliance** | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **IT Knowledge Management** | Not enough data | Not enough data | 

#### Security

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Endpoint Protection** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Service Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **Hexnode UEM** | N/A | N/A |
| **Syncro** | 8.2/10 | 210 |

#### Administration

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Usage Information** | Not enough data | 8.4 (189 reviews) | 
| **Integrations** | Not enough data | 8.6 (197 reviews) | 
| **Diagnostics** | Not enough data | 8.5 (198 reviews) | 
| **Session Recording** | Not enough data | 7.0 (172 reviews) | 
| **Session Transfer** | Not enough data | 7.3 (163 reviews) | 
| **Unattended Access** | Not enough data | 9.2 (196 reviews) | 
| **File Sharing** | Not enough data | 8.5 (189 reviews) | 

#### Platform

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Cross-Platform Access** | Not enough data | 8.0 (188 reviews) | 
| **Mobile Device Access** | Not enough data | Feature Not Available | 
| **Applications Management** | Not enough data | 8.0 (188 reviews) | 
| **Remote Device Control** | Not enough data | Feature Not Available | 

#### Security

| Feature | Hexnode UEM | Syncro | 
|---|---|---|
| **Remote Wipe** | Not enough data | Feature Not Available | 
| **Device Management** | Not enough data | Feature Not Available | 
| **Device Enrollment** | Not enough data | Feature Not Available | 

---
## Categories
**Shared Categories (2):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Remote Support Software](https://www.g2.com/categories/remote-support)

**Unique to Hexnode UEM (7):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Patch Management Software](https://www.g2.com/categories/patch-management), [Enterprise Mobility Management Software](https://www.g2.com/categories/enterprise-mobility-management), [Mobile Application Management Software](https://www.g2.com/categories/mobile-application-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Incident Management Software](https://www.g2.com/categories/incident-management)

**Unique to Syncro (3):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Hexnode UEM | Syncro | 
|---|---|---|
| **Small-Business** | 34.2% | 90.0% | 
| **Mid-Market** | 54.1% | 8.9% | 
| **Enterprise** | 11.7% | 1.1% | 

### By Industry

#### Hexnode UEM

- **Information Technology and Services:** 14.9%
- **Computer Software:** 14.4%
- **Construction:** 5.0%
- **Marketing and Advertising:** 4.1%
- **Financial Services:** 4.1%
- **Internet:** 3.2%
- **Health, Wellness and Fitness:** 3.2%
- **Education Management:** 2.7%
- **Hospital & Health Care:** 2.3%
- **Computer & Network Security:** 2.3%
- **Other:** 44.1%

#### Syncro

- **Information Technology and Services:** 53.8%
- **Computer & Network Security:** 25.3%
- **Computer Networking:** 3.4%
- **Consulting:** 1.6%
- **Computer Hardware:** 1.6%
- **Accounting:** 1.0%
- **Computer Software:** 1.0%
- **Telecommunications:** 0.8%
- **Primary/Secondary Education:** 0.8%
- **Construction:** 0.8%
- **Other:** 9.9%

---
## Alternatives

### Alternatives to Hexnode UEM

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4300 reviews)
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- [Iru](https://www.g2.com/products/iru/reviews) — 4.7/5 stars (792 reviews)
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### Alternatives to Syncro

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4300 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1127 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (756 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.5/5 stars (133 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (553 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (323 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3914 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1026 reviews)

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## Top Discussions

### Hexnode UEM

- Title: [What is Hexnode UEM used for?](https://www.g2.com/discussions/what-is-hexnode-uem-used-for) — 1 comment
  > **Top comment:** "Hexnode UEM is a Mobile Device Management (MDM) platform that enables us to manage devices remotely, no matter where they are located across the globe. It..."
- Title: [How do you use Hexnode MDM?](https://www.g2.com/discussions/how-do-you-use-hexnode-mdm) — 1 comment
  > **Top comment:** "Hexnode is on our eld Tablets in our local Trucks.  It is perfect for limiting access to any apps except their electronic logging apps, and pdf viewer."
- Title: [Will it be possible to store device encryption keys in the platform similarly Azure AD/Intune?](https://www.g2.com/discussions/will-it-be-possible-to-store-device-encryption-keys-in-the-platform-similarly-azure-ad-intune) — 1 comment, 1 upvote
  > **Top comment:** "Hey Daniel,

Hexnode MDM doesn't currently support the storage of the device encryption key in the portal, however, it is has been submitted to their..."

### Syncro

- Title: [What is Synchro software used for?](https://www.g2.com/discussions/what-is-synchro-software-used-for) — 3 comments
  > **Top comment:** "It helps me manage my customers computer assets, track support tickets and send invoices to the customers that I provide IT support to.  "
- Title: [What is atera RMM?](https://www.g2.com/discussions/syncro-what-is-atera-rmm) — 1 comment
  > **Top comment:** "Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the..."
- Title: [What is Synchro Pro?](https://www.g2.com/discussions/what-is-synchro-pro) — 1 comment
  > **Top comment:** "The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hexnode-uem-vs-syncro)