Users report that both Mode and Hex have a strong ease of use, with Mode scoring 8.7 and Hex at 8.6. However, reviewers mention that Mode's intuitive interface makes it easier for new users to get started quickly, while Hex's learning curve can be slightly steeper due to its advanced features.
Reviewers mention that Mode excels in real-time reporting with a score of 8.9, which allows users to make timely decisions based on live data. In contrast, Hex's real-time reporting is rated lower at 8.1, leading some users to feel that they miss out on immediate insights.
Users on G2 highlight Mode's superior data visualization capabilities, scoring 8.7 compared to Hex's 7.9. Reviewers say that Mode's graphs and charts are more visually appealing and easier to interpret, which enhances the overall reporting experience.
G2 users report that Mode offers better integration APIs with a score of 9.0, making it easier to connect with other tools and platforms. In comparison, Hex's integration capabilities are rated lower at 6.9, leading some users to express frustration with limited connectivity options.
Reviewers mention that Mode's data governance features are robust, scoring 8.1, which helps organizations maintain compliance and data integrity. Hex, however, received a lower score of 6.4 in this area, with users noting that they would like to see improvements in data management functionalities.
Users say that Mode's customer support is highly rated at 8.9, with many reviewers praising the responsiveness and helpfulness of the support team. In contrast, Hex's support is rated at 8.6, with some users mentioning that response times could be improved during peak hours.
Put simply, data teams move faster in Mode. In Looker, teams have to decide upfront how to model their data, instead of working with data first and then...Read more
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