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At a Glance
Market Segments
Small-Business (91.7% of reviews)
Small-Business (79.3% of reviews)
Entry-Level Pricing
No pricing available
Starting at $5.95 per month
Hetzner
Star Rating
(12)4.4 out of 5
Market Segments
Small-Business (91.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HetznerHostGator
Star Rating
(255)3.6 out of 5
Market Segments
Small-Business (79.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $5.95 per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HostGator's Ease of Use is rated at 8.1, but reviewers mention that Hetzner excels with a score of 9.4, indicating a more user-friendly interface and experience.
- Reviewers mention that HostGator's Quality of Support is rated at 7.0, while Hetzner shines with a score of 9.6, highlighting Hetzner's superior customer service and responsiveness.
- G2 users note that HostGator's Backup and Restoration features score 7.6, but users on G2 praise Hetzner for its robust backup solutions, which are crucial for data security and recovery.
- Users say that HostGator's Technical Support is rated at 7.5, whereas Hetzner's support is rated significantly higher at 9.6, showcasing Hetzner's commitment to providing comprehensive technical assistance.
- Reviewers mention that HostGator's Scalability options are limited, with a score of 7.1, while Hetzner offers more flexible and scalable solutions, making it a better choice for growing businesses.
- Users report that HostGator's Security Features like DDoS Protection score 6.8, while Hetzner's security measures, including advanced SSL certificate provision and malware protection, are rated much higher, ensuring better protection for users' data.
Pricing
Entry-Level Pricing
Hetzner
No pricing availableHostGator
WordPress Hosting
Starting at $5.95
per month
2.5X speed, advanced security — and free migrations
- Free hosting
- Drag & drop builder
- Included domain name
Free Trial
Hetzner
No trial information availableHostGator
No trial information availableRatings
Meets Requirements
9.5
10
7.6
220
Ease of Use
8.5
11
8.1
219
Ease of Setup
9.4
9
8.0
106
Ease of Admin
9.0
7
7.6
105
Quality of Support
8.5
11
7.0
217
Has the product been a good partner in doing business?
9.3
7
6.7
103
Product Direction (% positive)
7.9
11
6.1
213
Features by Category
Set Up
Not enough data
7.1
27
Not enough data
7.8
28
Not enough data
7.2
30
Security
Not enough data
7.4
30
Not enough data
7.6
28
Not enough data
6.8
28
Not enough data
7.4
27
Support
Not enough data
7.7
27
Not enough data
7.3
29
Not enough data
6.8
26
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
7.8
20
Not enough data
8.2
19
Not enough data
8.3
20
Not enough data
7.8
19
Not enough data
7.6
19
Security
Not enough data
8.4
20
Not enough data
7.5
19
Not enough data
7.3
17
Not enough data
7.5
18
Free Resources
Not enough data
7.6
20
Not enough data
8.4
21
Not enough data
8.1
21
Performance - Cloud Web Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support - Cloud Web Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security - Cloud Web Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security - Cloud Application Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance - Cloud Application Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support - Cloud Application Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application support - Cloud Application Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Convenience and automation - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support and service - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced management and features - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability - Load Balancing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization - Load Balancing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security & Compliance - Load Balancing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Virtual Private Servers (VPS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hosting Management
8.0
5
7.9
136
8.3
5
8.0
135
Not enough data
7.7
130
Not enough data
8.1
138
Not enough data
7.5
118
Not enough data
7.5
111
Not enough data
7.7
99
8.3
5
8.1
130
Not enough data
7.4
130
Not enough data
7.6
122
Customizations
Not enough data
8.1
8
Not enough data
8.1
7
Not enough data
7.7
8
Not enough data
8.1
8
Growth
Not enough data
8.3
8
Not enough data
8.1
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.8
8
Content
Not enough data
8.3
8
Not enough data
8.1
7
Not enough data
7.3
8
Not enough data
8.5
8
Support
Not enough data
8.9
9
Categories
Categories
Shared Categories
Hetzner and HostGator are categorized as Dedicated Hosting, VPS Hosting Platforms, and Domain Registrars
Unique Categories
Hetzner is categorized as Managed Hosting, Managed DNS Solutions, Load Balancing, Cloud Web Hosting, Colocation Hosting, and Cloud Application Hosting
HostGator is categorized as Shared Hosting, Reseller Hosting, WordPress Hosting, and Website Builder
Reviews
Reviewers' Company Size
Hetzner
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HostGator
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.0%
Computer & Network Security
25.0%
Marketing and Advertising
16.7%
Telecommunications
8.3%
Design
8.3%
Other
16.7%
Information Technology and Services
13.9%
Marketing and Advertising
13.1%
Computer Software
6.0%
Internet
3.6%
Graphic Design
2.8%
Other
60.6%
Alternatives
Discussions
Hetzner has no discussions with answers
How do i report the refund scam to an authority that is capable of sanctioning them.
1 Comment
MS
Aaron,
There is no scam, your refund is in process, so it's unclear what you would be reporting. Thanks.
Erinn
Customer Advocate at HostGatorRead more
What is HostGator used for?
1 Comment
YG
It is used for web hosting and also provides domain hosting too.Read more
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