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Compare Heretto and MadCap Flare 
At a Glance
Market Segments
Mid-Market (42.1% of reviews)
Mid-Market (53.1% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Heretto
Star Rating
(38)4.3 out of 5
Market Segments
Mid-Market (42.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about HerettoMadCap Flare
Star Rating
(485)4.4 out of 5
Market Segments
Mid-Market (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Learn more about MadCap FlareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that MadCap Flare excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Heretto. Users appreciate its industry-leading features like topic-based authoring and conditional settings, which allow for a fully customizable output.
- According to verified reviews, MadCap Flare has a much larger user base, with 478 total reviews compared to Heretto's 38. This suggests that the feedback for Flare is more reliable and reflective of a broader range of user experiences.
- Users say that while MadCap Flare has a steeper learning curve, the investment pays off in the long run, with many noting they continue to discover new features even after years of use. In contrast, Heretto is praised for its user-friendly interface and ease of managing content flow, making it appealing for those who prioritize simplicity.
- Reviewers mention that MadCap Flare's support team is helpful and friendly, but Heretto's customer success team is highlighted as particularly supportive, fostering a culture of collaboration and understanding of structured content needs.
- According to recent user feedback, MadCap Flare is recognized for its collaborative capabilities, allowing teams to work together effectively. However, Heretto shines in its workflow management, making it easy to document iterations and manage daily tasks without the hassle of file renaming and subfolder chaos.
- G2 reviewers note that while MadCap Flare has a slightly lower score in ease of use, it compensates with its robust feature set. Heretto, on the other hand, receives praise for its ease of setup and administration, making it a strong contender for teams looking for a quick and straightforward implementation.
Pricing
Entry-Level Pricing
Heretto
No pricing availableMadCap Flare
Subscription
Contact Us
Per Year
Includes Maintenance and Support
- Free Product Upgrades and Updates
- Unlimited Email and Phone Support
- Free Web-based MadCap Flare Introductory Training
Free Trial
Heretto
No trial information availableMadCap Flare
Free Trial is available
Ratings
Meets Requirements
8.2
29
8.6
402
Ease of Use
7.9
29
7.4
402
Ease of Setup
8.5
22
7.9
300
Ease of Admin
8.5
21
8.0
288
Quality of Support
9.3
24
8.6
376
Has the product been a good partner in doing business?
9.5
22
8.9
290
Product Direction (% positive)
7.7
31
7.6
370
Features by Category
Content
Not enough data
9.3
56
Not enough data
9.2
52
Not enough data
8.8
47
Not enough data
8.5
26
Not enough data
8.2
26
Not enough data
8.5
21
Not enough data
8.3
37
Not enough data
8.1
51
Not enough data
8.9
51
Design
Not enough data
7.8
50
Not enough data
7.8
29
Not enough data
7.9
42
Not enough data
8.4
50
Platform
Not enough data
8.3
45
Not enough data
8.3
27
Not enough data
8.5
47
Not enough data
8.4
33
Not enough data
8.7
35
Not enough data
8.4
26
Not enough data
7.8
27
Not enough data
7.6
23
Agentic AI - Web Content Management
Not enough data
Not enough data
Not enough data
Not enough data
XML Data Model Type
9.2
28
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.2
13
Not enough data
Software Model
8.8
26
Not enough data
7.9
19
Not enough data
7.0
15
Not enough data
8.8
24
Not enough data
Creation Features
8.7
26
Not enough data
7.9
23
Not enough data
7.0
25
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
7.5
88
Not enough data
8.0
87
Not enough data
7.8
73
Collaboration
Not enough data
7.9
75
Not enough data
7.2
61
File Types
Not enough data
8.7
97
Not enough data
7.5
91
Not enough data
9.1
87
Edit & Revise
Not enough data
8.5
77
Not enough data
8.1
59
Not enough data
8.7
96
Integrate & Embed
Not enough data
6.7
31
Not enough data
8.7
57
Not enough data
8.3
44
Operating System
Not enough data
8.7
101
Not enough data
4.5
17
Not enough data
4.2
13
Generative AI
Not enough data
5.7
7
Not enough data
5.2
7
Not enough data
5.2
7
Not enough data
5.5
7
Not enough data
5.5
7
Agentic AI - Document Creation
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Heretto and MadCap Flare are categorized as Help Authoring Tool (HAT)
Unique Categories
Heretto is categorized as Component Content Management Systems, Customer Self-Service, API Documentation Management, and Knowledge Base
MadCap Flare is categorized as Document Creation and Web Content Management
Reviews
Reviewers' Company Size
Heretto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MadCap Flare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
26.3%
Telecommunications
18.4%
Information Technology and Services
10.5%
Logistics and Supply Chain
5.3%
Insurance
5.3%
Other
34.2%
Computer Software
36.6%
Information Technology and Services
15.2%
Writing and Editing
3.4%
Computer & Network Security
3.4%
Financial Services
2.5%
Other
38.9%
Discussions
Heretto has no discussions with answers
Is MadCap Flare cloud-based?
2 Comments
MM
MadCap Flare is not cloud-based per se. However, MadCap Central recently enabled cloud-based authoring that syncs up with Flare. Here's the link to their...Read more
How much is MadCap Central?
2 Comments
MM
MadCap is pretty transparent about their pricing plans, which you can find on there site at https://www.madcapsoftware.com/pricing/. The current rate for an...Read more
How long does it take to learn how to use MadCap Flare?
1 Comment
MM
For the very basic features like moving around the interface, adding topics, and creating targets (i.e., output), you can be productive within a couple of...Read more
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