Compare HelpWire and Remote Desktop Service 
At a Glance
Market Segments
Small-Business (82.8% of reviews)
Mid-Market (53.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
HelpWire
Star Rating
(30)4.8 out of 5
Market Segments
Small-Business (82.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HelpWireRemote Desktop Service
Star Rating
(13)4.3 out of 5
Market Segments
Mid-Market (53.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Remote Desktop ServiceHelpWire vs Remote Desktop Service
- Reviewers felt that HelpWire meets the needs of their business better than Remote Desktop Service.
- When comparing quality of ongoing product support, reviewers felt that HelpWire is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of HelpWire over Remote Desktop Service.
Pricing
Entry-Level Pricing
HelpWire
No pricing availableRemote Desktop Service
No pricing availableFree Trial
HelpWire
No trial information availableRemote Desktop Service
No trial information availableRatings
Meets Requirements
9.3
27
8.8
11
Ease of Use
9.4
28
8.5
11
Ease of Setup
9.5
21
Not enough data
Ease of Admin
8.1
7
Not enough data
Quality of Support
9.4
27
8.6
7
Has the product been a good partner in doing business?
9.5
7
Not enough data
Product Direction (% positive)
9.6
26
5.8
11
Features by Category
Administration
9.3
15
Not enough data
9.0
16
Not enough data
8.7
14
Not enough data
8.5
14
Not enough data
9.3
14
Not enough data
9.1
13
Not enough data
Maintenance
9.4
13
Not enough data
8.9
12
Not enough data
Communication
8.9
12
Not enough data
9.0
12
Not enough data
9.0
12
Not enough data
8.6
12
Not enough data
Security
9.4
13
Not enough data
9.2
12
Not enough data
Device Support
7.8
13
Not enough data
8.7
13
Not enough data
9.4
12
Not enough data
Performance
8.9
11
Not enough data
Administration
9.5
14
9.2
8
9.2
14
9.2
6
9.1
13
7.3
5
9.2
13
5.8
6
9.4
13
7.4
7
9.6
13
8.0
5
9.6
14
7.4
9
Platform
9.6
13
5.5
7
8.5
14
7.8
6
9.4
13
9.0
8
9.4
14
9.5
7
Security
9.5
13
6.9
6
9.4
13
8.6
7
9.5
13
8.6
7
Categories
Categories
Shared Categories
HelpWire and Remote Desktop Service are categorized as Remote Desktop
Unique Categories
HelpWire is categorized as Remote Support
Remote Desktop Service has no unique categories
Reviews
Reviewers' Company Size
HelpWire
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Remote Desktop Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.8%
Writing and Editing
6.9%
Staffing and Recruiting
6.9%
Information Technology and Services
6.9%
Higher Education
6.9%
Other
58.6%
Computer Software
23.1%
Telecommunications
7.7%
Staffing and Recruiting
7.7%
Retail
7.7%
Professional Training & Coaching
7.7%
Other
46.2%
Discussions
HelpWire has no discussions with answers
Remote Desktop Service has no discussions with answers
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