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Compare HelpWire and Parsec 
Featured Products
At a Glance
Market Segments
Small-Business (82.8% of reviews)
Mid-Market (50.0% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 1 seats Per Year
HelpWire
Star Rating
(30)4.8 out of 5
Market Segments
Small-Business (82.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HelpWireParsec
Star Rating
(24)4.7 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 seats Per Year
Browse all 2 pricing plansHelpWire vs Parsec
When assessing the two solutions, reviewers found HelpWire easier to use, set up, and administer. Reviewers also preferred doing business with HelpWire overall.
- Reviewers felt that HelpWire meets the needs of their business better than Parsec.
- When comparing quality of ongoing product support, reviewers felt that HelpWire is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of HelpWire over Parsec.
Pricing
Entry-Level Pricing
HelpWire
No pricing availableParsec
Parsec for Enterprise
Contact Us
1 seats Per Year
Deploy Parsec across large organizations and make it part of your existing systems
- Everything included in Parsec for Teams, plus:
- High performance relay for added performance and security
- Full audit logs
Free Trial
HelpWire
No trial information availableParsec
Free Trial is available
Ratings
Meets Requirements
9.3
27
8.9
20
Ease of Use
9.4
28
9.3
20
Ease of Setup
9.5
21
7.6
14
Ease of Admin
8.1
7
7.8
13
Quality of Support
9.4
27
8.9
17
Has the product been a good partner in doing business?
9.5
7
8.7
13
Product Direction (% positive)
9.6
26
8.8
19
Features by Category
Administration
9.3
15
Not enough data
9.0
16
Not enough data
8.7
14
Not enough data
8.5
14
Not enough data
9.3
14
Not enough data
9.1
13
Not enough data
Maintenance
9.4
13
Not enough data
8.9
12
Not enough data
Communication
8.9
12
Not enough data
9.0
12
Not enough data
9.0
12
Not enough data
8.6
12
Not enough data
Security
9.4
13
Not enough data
9.2
12
Not enough data
Device Support
7.8
13
Not enough data
8.7
13
Not enough data
9.4
12
Not enough data
Performance
8.9
11
Not enough data
Administration
9.5
14
8.4
15
9.2
14
7.6
13
9.1
13
7.5
10
9.2
13
Feature Not Available
9.4
13
7.4
13
9.6
13
9.2
15
9.6
14
Feature Not Available
Platform
9.6
13
8.4
15
8.5
14
Feature Not Available
9.4
13
8.7
13
9.4
14
Feature Not Available
Security
9.5
13
Feature Not Available
9.4
13
7.9
13
9.5
13
8.6
13
Reviews
Reviewers' Company Size
HelpWire
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Parsec
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.8%
Writing and Editing
6.9%
Staffing and Recruiting
6.9%
Information Technology and Services
6.9%
Higher Education
6.9%
Other
58.6%
Media Production
20.8%
Motion Pictures and Film
12.5%
Computer Games
12.5%
Information Technology and Services
8.3%
Higher Education
8.3%
Other
37.5%
Discussions
HelpWire has no discussions with answers
Parsec has no discussions with answers
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