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Compare Helpware and Upshift 
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At a Glance
Market Segments
Small-Business (48.3% of reviews)
Small-Business (46.3% of reviews)
Entry-Level Pricing
No pricing available
Markup Based Pricing
Helpware
Star Rating
(30)4.9 out of 5
Market Segments
Small-Business (48.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about HelpwareUpshift
Star Rating
(82)4.7 out of 5
Market Segments
Small-Business (46.3% of reviews)
Pros & Cons
Entry-Level Pricing
Markup Based Pricing
Learn more about UpshiftSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Helpware excels in "Staying within Budget" with a perfect score of 10.0, while Upshift falls short with an 8.6, indicating that Helpware is more effective in managing project costs.
- Reviewers mention that Helpware's "Statement of Work" feature received a top score of 10.0, showcasing its clarity and thoroughness, whereas Upshift's score of 8.9 suggests room for improvement in this area.
- G2 users highlight Helpware's "Met Deadlines" capability, achieving a flawless score of 10.0, which indicates a strong commitment to timely project delivery, compared to Upshift's score of 9.2.
- Users on G2 appreciate Helpware's "Communication Skills," which scored 9.8, reflecting a high level of engagement and clarity, while Upshift's score of 9.5, although good, shows it may not be as effective in this critical area.
- Reviewers say that Helpware's "Technical Expertise" is rated at 9.7, demonstrating a strong proficiency in technical aspects, while Upshift's score of 9.2 suggests it may not match Helpware's level of expertise.
- Users report that Helpware's "Best Practices" received a perfect score of 10.0, indicating a strong adherence to industry standards, while Upshift's score of 8.6 suggests it may not consistently follow best practices as effectively.
Pricing
Entry-Level Pricing
Helpware
No pricing availableUpshift
Markup-Based Pricing
Markup Based Pricing
Upshift does pricing based on markup. That means that we charge a % on top of the pay rate that you select. This percentage can vary based on state, position, and client credit score. This is very different from staffing agencies which often charge you just a bill rate with no visibility into pay rate. This incentivizes staffing agencies to charge you the highest bill rate and pay the worker the least amount they can get away with- leading to lower quality workers.
- Native Mobile Applications and Desktop Web Application
- 95%+ Success Rate
- Full Transparency into Applicants
Free Trial
Helpware
No trial information availableUpshift
Free Trial is available
Ratings
Quality of Work
9.7
17
9.1
74
Responsiveness
9.6
18
9.6
73
Expertise of Team
9.4
17
9.1
74
Execution Ability
9.5
17
9.2
74
Communication Skills
9.8
18
9.5
73
Professionalism
9.8
18
9.5
74
Has the product been a good partner in doing business?
9.9
23
9.6
75
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Helpware and Upshift are categorized as On-Demand Staffing Services
Unique Categories
Helpware is categorized as Data Entry Services, Managed Services, Managed Live Chat, and Contact Center Outsourcing Services
Upshift is categorized as Staffing Agencies
Reviews
Reviewers' Company Size
Helpware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Upshift
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.8%
Information Technology and Services
13.8%
Real Estate
10.3%
Consumer Goods
10.3%
Retail
6.9%
Other
44.8%
Food & Beverages
36.6%
Hospitality
24.4%
Events Services
11.0%
Warehousing
4.9%
Hospital & Health Care
4.9%
Other
18.3%
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