# Helpware vs Upshift Comparison

| | Helpware | Upshift | 
|---|---|---|
| **Star Rating** | 4.9 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 30 | 82 | 
| **Largest Market Segment** | Small-Business (48.3% of reviews) | Small-Business (46.3% of reviews) | 
| **Entry Level Price** | No pricing available | Markup Based Pricing | 

---
## Top Pros & Cons

### Helpware

**Not enough data**

### Upshift

Pros:
- Ease of Use (8 reviews)
- Availability (4 reviews)

Cons:
- Scheduling Issues (8 reviews)
- Poor Management (1 reviews)

---
## Ratings Comparison
| Rating | Helpware | Upshift | 
|---|---|---|
  | **Quality of Work** | 9.7 (17 reviews) | 9.1 (74 reviews) | 
  | **Responsiveness** | 9.6 (18 reviews) | 9.6 (73 reviews) | 
  | **Expertise of Team** | 9.4 (17 reviews) | 9.1 (74 reviews) | 
  | **Execution Ability** | 9.5 (17 reviews) | 9.2 (74 reviews) | 
  | **Communication Skills** | 9.8 (18 reviews) | 9.5 (73 reviews) | 
  | **Professionalism** | 9.8 (18 reviews) | 9.5 (74 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.9 (23 reviews) | 9.6 (75 reviews) | 

---
## Pricing

### Helpware

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Upshift

#### Entry-Level Pricing

Plan: Markup-Based Pricing

Price: Markup Based Pricing

Description: Upshift does pricing based on markup. That means that we charge a % on top of the pay rate that you select. This percentage can vary based on state, position, and client credit score. This is very different from staffing agencies which often charge you just a bill rate with no visibility into pay rate. This incentivizes staffing agencies to charge you the highest bill rate and pay the worker the least amount they can get away with- leading to lower quality workers. 

Key Features:
- Native Mobile Applications and Desktop Web Application
- 95%+  Success Rate
- Full Transparency into Applicants

[Learn more about Upshift](https://www.g2.com/products/upshift/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Professional Services

| Product | Score | Reviews |
|---|---|---|
| **Helpware** | N/A | N/A |
| **Upshift** | N/A | N/A |

#### Planning

| Feature | Helpware | Upshift | 
|---|---|---|
| **Needs Assessment** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 
| **Stayed within Budget** | Not enough data | Not enough data | 
| **Statement of Work** | Not enough data | Not enough data | 
| **Best Practices** | Not enough data | Not enough data | 

#### Delivery

| Feature | Helpware | Upshift | 
|---|---|---|
| **Technical Expertise** | Not enough data | Not enough data | 
| **Met Deadlines** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Project Updates** | Not enough data | Not enough data | 
| **Scope Management** | Not enough data | Not enough data | 
| **Roll-out** | Not enough data | Not enough data | 

#### Support

| Feature | Helpware | Upshift | 
|---|---|---|
| **Go Live Support** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Training ** | Not enough data | Not enough data | 
| **Metrics** | Not enough data | Not enough data | 
| **Admin Services** | Not enough data | Not enough data | 

### Other Services

| Product | Score | Reviews |
|---|---|---|
| **Helpware** | N/A | N/A |
| **Upshift** | N/A | N/A |

#### Planning

| Feature | Helpware | Upshift | 
|---|---|---|
| **Needs Assessment** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 
| **Stayed within Budget** | Not enough data | Not enough data | 
| **Statement of Work** | Not enough data | Not enough data | 
| **Best Practices** | Not enough data | Not enough data | 

#### Delivery

| Feature | Helpware | Upshift | 
|---|---|---|
| **Technical Expertise** | Not enough data | Not enough data | 
| **Met Deadlines** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Project Updates** | Not enough data | Not enough data | 
| **Scope Management** | Not enough data | Not enough data | 
| **Roll-out** | Not enough data | Not enough data | 

### Staffing Services

| Product | Score | Reviews |
|---|---|---|
| **Helpware** | N/A | N/A |
| **Upshift** | N/A | N/A |

#### Planning

| Feature | Helpware | Upshift | 
|---|---|---|
| **Needs Assessment** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 
| **Stayed within Budget** | Not enough data | Not enough data | 
| **Statement of Work** | Not enough data | Not enough data | 
| **Best Practices** | Not enough data | Not enough data | 

#### Delivery

| Feature | Helpware | Upshift | 
|---|---|---|
| **Technical Expertise** | Not enough data | Not enough data | 
| **Met Deadlines** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Project Updates** | Not enough data | Not enough data | 
| **Scope Management** | Not enough data | Not enough data | 
| **Roll-out** | Not enough data | Not enough data | 

### B2B Services

| Product | Score | Reviews |
|---|---|---|
| **Helpware** | N/A | N/A |
| **Upshift** | N/A | N/A |

#### Team Quality

| Feature | Helpware | Upshift | 
|---|---|---|
| **Change Management Skills** | Not enough data | Not enough data | 
| **Executive Presence** | Not enough data | Not enough data | 
| **Vertical Expertise** | Not enough data | Not enough data | 
| **Technology Partnerships** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [On-Demand Staffing Services](https://www.g2.com/categories/on-demand-staffing-services)

**Unique to Helpware (4):** [Data Entry Services Providers](https://www.g2.com/categories/data-entry-services), [Managed Services](https://www.g2.com/categories/managed-services), [Managed Live Chat Providers](https://www.g2.com/categories/managed-live-chat), [Contact Center Outsourcing Service Providers](https://www.g2.com/categories/contact-center-outsourcing-services)

**Unique to Upshift (1):** [Staffing Agencies ](https://www.g2.com/categories/staffing-agencies)


---
## Reviewer Demographics

### By Company Size

| Segment | Helpware | Upshift | 
|---|---|---|
| **Small-Business** | 48.3% | 46.3% | 
| **Mid-Market** | 44.8% | 43.9% | 
| **Enterprise** | 6.9% | 9.8% | 

### By Industry

#### Helpware

- **Marketing and Advertising:** 13.8%
- **Information Technology and Services:** 13.8%
- **Real Estate:** 10.3%
- **Consumer Goods:** 10.3%
- **Retail:** 6.9%
- **Media Production:** 6.9%
- **Health, Wellness and Fitness:** 6.9%
- **Computer Software:** 6.9%
- **Printing:** 3.4%
- **Online Media:** 3.4%
- **Other:** 17.2%

#### Upshift

- **Food & Beverages:** 36.6%
- **Hospitality:** 24.4%
- **Events Services:** 11.0%
- **Warehousing:** 4.9%
- **Hospital & Health Care:** 4.9%
- **Staffing and Recruiting:** 2.4%
- **Retail:** 2.4%
- **Arts and Crafts:** 1.2%
- **Automotive:** 1.2%
- **Education Management:** 1.2%
- **Other:** 9.8%

---
## Alternatives

### Alternatives to Helpware

- [Peak Support](https://www.g2.com/products/peak-support/reviews) — 4.8/5 stars (39 reviews)
- [Coastal](https://www.g2.com/products/coastal/reviews) — 5.0/5 stars (183 reviews)
- [Hire with Near](https://www.g2.com/products/hire-with-near/reviews) — 4.8/5 stars (139 reviews)
- [Callbox](https://www.g2.com/products/callbox/reviews) — 4.5/5 stars (91 reviews)
- [Thumbtack](https://www.g2.com/products/thumbtack/reviews) — 3.4/5 stars (58 reviews)
- [Amazon Mechanical Turk](https://www.g2.com/products/amazon-mechanical-turk/reviews) — 4.1/5 stars (30 reviews)
- [Bruntwork](https://www.g2.com/products/bruntwork/reviews) — 4.8/5 stars (68 reviews)
- [Taskrabbit](https://www.g2.com/products/taskrabbit/reviews) — 2.9/5 stars (31 reviews)
- [Cortavo](https://www.g2.com/products/cortavo/reviews) — 4.7/5 stars (57 reviews)
- [SureCall Experts](https://www.g2.com/products/surecall-experts/reviews) — 4.6/5 stars (27 reviews)

### Alternatives to Upshift

- [Thumbtack](https://www.g2.com/products/thumbtack/reviews) — 3.4/5 stars (58 reviews)
- [Taskrabbit](https://www.g2.com/products/taskrabbit/reviews) — 2.9/5 stars (31 reviews)
- [Wonolo](https://www.g2.com/products/wonolo/reviews) — 3.8/5 stars (20 reviews)
- [Amazon Mechanical Turk](https://www.g2.com/products/amazon-mechanical-turk/reviews) — 4.1/5 stars (30 reviews)
- [SecureVision](https://www.g2.com/products/securevision/reviews) — 4.8/5 stars (496 reviews)
- [Hirewell](https://www.g2.com/products/hirewell/reviews) — 5.0/5 stars (326 reviews)
- [Candidate Labs](https://www.g2.com/products/candidate-labs/reviews) — 5.0/5 stars (296 reviews)
- [Sales Talent Inc.](https://www.g2.com/products/sales-talent-inc/reviews) — 4.9/5 stars (263 reviews)
- [Agent Anything](https://www.g2.com/products/agent-anything/reviews) — 3.9/5 stars (5 reviews)
- [Jobble](https://www.g2.com/products/jobble/reviews) — 4.0/5 stars (3 reviews)


---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/helpware-vs-upshift)