Compare Helpware and Televerde 
Featured Products
At a Glance
Market Segments
Small-Business (48.3% of reviews)
Enterprise (52.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Helpware
Star Rating
(30)4.9 out of 5
Market Segments
Small-Business (48.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about HelpwareTeleverde
Star Rating
(37)4.6 out of 5
Market Segments
Enterprise (52.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TeleverdePricing
Entry-Level Pricing
Helpware
No pricing availableTeleverde
No pricing availableFree Trial
Helpware
No trial information availableTeleverde
No trial information availableRatings
Quality of Work
9.7
17
9.4
31
Responsiveness
9.6
18
9.6
31
Expertise of Team
9.4
17
9.2
31
Execution Ability
9.5
17
9.5
29
Communication Skills
9.8
18
9.4
31
Professionalism
9.8
18
9.6
31
Has the product been a good partner in doing business?
9.9
23
9.4
33
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Capabilities
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Expertise
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Other Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Helpware and Televerde are categorized as Contact Center Outsourcing Services
Unique Categories
Helpware is categorized as On-Demand Staffing Services, Data Entry Services, Managed Services, and Managed Live Chat
Televerde is categorized as Market Research Services, Revenue Operations Services, Lead Generation Services, Marketing Strategy, and Outsourced Sales Providers
Reviews
Reviewers' Company Size
Helpware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Televerde
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.8%
Information Technology and Services
13.8%
Real Estate
10.3%
Consumer Goods
10.3%
Retail
6.9%
Other
44.8%
Computer Software
19.4%
Information Technology and Services
19.4%
Manufacturing
8.3%
Marketing and Advertising
5.6%
Airlines/Aviation
2.8%
Other
44.4%
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
