side-by-side comparison of Helpspot vs. RingCentral Engage
based on preference data from user reviews. Helpspot rates 3.9/5 stars with 11 reviews. By contrast, RingCentral Engage rates 4.1/5 stars with 24 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
Reviewers of Helpspot were most often representing companies in the Mid-Market segment, while reviewers for RingCentral Engage were more commonly in the Small-Business segment.
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
RingCentral Engage Industry
Staffing and Recruiting
Most Helpful Favorable Review
Administrator in Law Practice
The ease of use. Also, the cost of the software is very good.
User in Luxury Goods & Jewelry
I rarely experienced connectivity issues. Most of the time if it was hard to hear a client, it was due to their cell service or another form of local disruption such as wind. Calls rarely dropped and when I’m they did I was immediately able to reach back out.
Most Helpful Critical Review
User in Sports
some of the lay out is a little less intuitive than i would have liked
User in Broadcast Media
There wasn't anything super specific that differentiated it from other video services.