3.9 out of 5
4.6 out of 5
|Entry Level Price|
I love that I can see if another team member is also working on a ticket as it helps to reduce redundancy and manage workflow. We also enjoy the Most Commonly User Responses tab as it helps to find our frequent used ticket replies
All of my resources and processes are in one centralized location. I no longer have to remember which resource program or email something I may need to use for work is sitting in. I can go straight to what I need in seconds by clicking or typing in a search.
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