$95Per User / Per Month
$29per staff / month
$135Per User / Per Month
$69per staff / month
$160Per User / Per Month
$49per staff / month
$89per staff / month
Free Trial Unavailable
|Ease of Use|
|Ease of Setup|
|Ease of Admin|
|Quality of Support|
|Ease of Doing Business With|
|Product Direction (% positive)|
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
|Most Helpful Favorable Review|
From a helpdesk technician virepoint Helpshift is incredibly easy to navigate with very little guidance.
HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...
|Most Helpful Critical Review|
The custom config options for iOS and Android are a little different and can be confusing if you're familiar with one while learning to do the other. Using a custom engine that does not use the android/ios native app building APIs adds a level of complexity
Limitation of fields necessary on Contact Groups, Time spent not displaying to customer, due date not displaying to customer, etc.
|Ask Helpshift a Question||Ask HappyFox a Question|