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Compare HelpNDoc and MadCap Flare 
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At a Glance
Market Segments
Small-Business (75.0% of reviews)
Mid-Market (53.1% of reviews)
Entry-Level Pricing
299€
Contact Us Per Year
HelpNDoc
Star Rating
(17)4.1 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
299€
Browse all 2 pricing plansMadCap Flare
Star Rating
(485)4.4 out of 5
Market Segments
Mid-Market (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Learn more about MadCap FlareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HelpNDoc excels in content authoring with a score of 9.3, highlighting its intuitive Rich Text Editor, which allows for seamless document creation. In contrast, MadCap Flare, while still strong, has a lower score of 8.5 in this area, indicating that users may find it slightly less user-friendly for initial content creation.
- Reviewers mention that HelpNDoc's ease of setup is a standout feature, scoring 8.8, which suggests that new users can quickly get started without extensive training. MadCap Flare, with a score of 7.9, may require a steeper learning curve, as users have noted that the initial configuration can be more complex.
- G2 users highlight the superior quality of support provided by MadCap Flare, scoring 8.5 compared to HelpNDoc's 7.4. Reviewers appreciate the responsiveness and helpfulness of MadCap's support team, which can be crucial for businesses needing timely assistance.
- Users on G2 report that HelpNDoc shines in web publishing capabilities, achieving a high score of 9.2. This feature is particularly praised for its ease of use, allowing users to publish content online effortlessly. MadCap Flare, while competent, does not match this level of user satisfaction in web publishing.
- Reviewers mention that HelpNDoc's asset management features score 8.3, which users find effective for organizing and retrieving content. In contrast, MadCap Flare's asset management capabilities, while functional, do not receive the same level of acclaim, indicating potential room for improvement.
- Users say that HelpNDoc's versioning feature, scoring 8.9, is highly appreciated for its ability to track changes and manage document revisions efficiently. MadCap Flare, with a score of 8.0, offers versioning as well, but users have noted that it may not be as straightforward or user-friendly as HelpNDoc's implementation.
Pricing
Entry-Level Pricing
HelpNDoc
Professional Edition
299€
Generat all documentation formats from a single source: CHM, HTML, Word RTF and DocX, PDF, ePub, Kindle and Qt Help
- CHM Generation
- HTML Generation
- Word RTF and DocX Generation
MadCap Flare
Subscription
Contact Us
Per Year
Includes Maintenance and Support
- Free Product Upgrades and Updates
- Unlimited Email and Phone Support
- Free Web-based MadCap Flare Introductory Training
Free Trial
HelpNDoc
Free Trial is available
MadCap Flare
Free Trial is available
Ratings
Meets Requirements
8.0
14
8.6
402
Ease of Use
8.5
14
7.4
402
Ease of Setup
9.0
8
7.9
300
Ease of Admin
8.3
8
8.0
288
Quality of Support
7.1
8
8.6
376
Has the product been a good partner in doing business?
8.3
6
8.9
290
Product Direction (% positive)
7.5
14
7.6
370
Features by Category
Content
Not enough data
9.3
56
Not enough data
9.2
52
Not enough data
8.8
47
Not enough data
8.5
26
Not enough data
8.2
26
Not enough data
8.5
21
Not enough data
8.3
37
Not enough data
8.1
51
Not enough data
8.9
51
Design
Not enough data
7.8
50
Not enough data
7.8
29
Not enough data
7.9
42
Not enough data
8.4
50
Platform
Not enough data
8.3
45
Not enough data
8.3
27
Not enough data
8.5
47
Not enough data
8.4
33
Not enough data
8.7
35
Not enough data
8.4
26
Not enough data
7.8
27
Not enough data
7.6
23
Agentic AI - Web Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
7.5
88
Not enough data
8.0
87
Not enough data
7.8
73
Collaboration
Not enough data
7.9
75
Not enough data
7.2
61
File Types
Not enough data
8.7
97
Not enough data
7.5
91
Not enough data
9.1
87
Edit & Revise
Not enough data
8.5
77
Not enough data
8.1
59
Not enough data
8.7
96
Integrate & Embed
Not enough data
6.7
31
Not enough data
8.7
57
Not enough data
8.3
44
Operating System
Not enough data
8.7
101
Not enough data
4.5
17
Not enough data
4.2
13
Generative AI
Not enough data
5.7
7
Not enough data
5.2
7
Not enough data
5.2
7
Not enough data
5.5
7
Not enough data
5.5
7
Agentic AI - Document Creation
Not enough data
Not enough data
Categories
Categories
Shared Categories
HelpNDoc and MadCap Flare are categorized as Help Authoring Tool (HAT)
Unique Categories
HelpNDoc has no unique categories
MadCap Flare is categorized as Document Creation and Web Content Management
Reviews
Reviewers' Company Size
HelpNDoc
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MadCap Flare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
18.8%
Computer Software
18.8%
Information Technology and Services
12.5%
Health, Wellness and Fitness
12.5%
Publishing
6.3%
Other
31.3%
Computer Software
36.6%
Information Technology and Services
15.2%
Writing and Editing
3.4%
Computer & Network Security
3.4%
Financial Services
2.5%
Other
38.9%
Discussions
HelpNDoc has no discussions with answers
Is MadCap Flare cloud-based?
2 Comments
MM
MadCap Flare is not cloud-based per se. However, MadCap Central recently enabled cloud-based authoring that syncs up with Flare. Here's the link to their...Read more
How much is MadCap Central?
2 Comments
MM
MadCap is pretty transparent about their pricing plans, which you can find on there site at https://www.madcapsoftware.com/pricing/. The current rate for an...Read more
How long does it take to learn how to use MadCap Flare?
1 Comment
MM
For the very basic features like moving around the interface, adding topics, and creating targets (i.e., output), you can be productive within a couple of...Read more
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