Link copied to clipboard # Helpmonks vs ThriveDesk Comparison - What are their main differences? Share [ Export ](/compare/helpmonks/thrivedesk/export.csv) HelpmonksThriveDesk[+ Add Product](#) Pricing **Helpmonks** Free Trial **$19 - $39 - $69** per mailbox per month · Hosted Plans **ThriveDesk** Free Trial **Starting at $49.00** Per Month · Standard **Pricing Insights** from reviews Time to Implement **Helpmonks** 3 months Based on 9 responses **ThriveDesk** \<1 monthFaster Based on 18 responses Return on Investment **Helpmonks** Not enough reviews yet **ThriveDesk** 7 months Based on 19 responses Perceived Cost **Helpmonks** $$$$$ **ThriveDesk** $$$$$ Average Discount **Helpmonks** Not enough reviews yet **ThriveDesk** Not enough reviews yet ![Helpmonks](https://images.g2crowd.com/uploads/product/hd_favicon/1cbbdff1222c9baa71dd0e5a2231cdac/helpmonks.svg "Helpmonks") ![ThriveDesk](https://images.g2crowd.com/uploads/product/hd_favicon/425bbdebec8d4afa78e86b6adccff92d/thrivedesk.svg "ThriveDesk") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Helpmonks** [ Efficiency (1) ](https://www.g2.com/products/helpmonks/reviews?filters%5Bsentiment_snippet%5D=2174497&qs=pros-and-cons#reviews)[ Email Management (1) ](https://www.g2.com/products/helpmonks/reviews?filters%5Bsentiment_snippet%5D=2174517&qs=pros-and-cons#reviews)[ Error Handling (1) ](https://www.g2.com/products/helpmonks/reviews?filters%5Bsentiment_snippet%5D=2174359&qs=pros-and-cons#reviews)[ Poor Notifications (1) ](https://www.g2.com/products/helpmonks/reviews?filters%5Bsentiment_snippet%5D=2174371&qs=pros-and-cons#reviews) **ThriveDesk** [ Features (11) ](https://www.g2.com/products/thrivedesk/reviews?filters%5Bsentiment_snippet%5D=1268274&qs=pros-and-cons#reviews)[ Customer Support (10) ](https://www.g2.com/products/thrivedesk/reviews?filters%5Bsentiment_snippet%5D=1268263&qs=pros-and-cons#reviews)[ Limited Customization (6) ](https://www.g2.com/products/thrivedesk/reviews?filters%5Bsentiment_snippet%5D=2324909&qs=pros-and-cons#reviews)[ Dashboard Issues (4) ](https://www.g2.com/products/thrivedesk/reviews?filters%5Bsentiment_snippet%5D=2324885&qs=pros-and-cons#reviews) Screenshots **Helpmonks** ![Helpmonks screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/132823/helpmonks-pending-800.png) **ThriveDesk** ![ThriveDesk screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1342095/PH---Intro.jpg) **Ratings** from reviews Meets Requirements **Helpmonks** 8.4 8.417 **ThriveDesk** 9.3 9.398 Ease of Use **Helpmonks** 9.0 9.019 **ThriveDesk** 9.3 9.3101 Ease of Setup **Helpmonks** 8.6 8.613 **ThriveDesk** 9.4 9.494 Ease of Admin **Helpmonks** 7.9 7.913 **ThriveDesk** 9.1 9.119 Quality of Support **Helpmonks** 8.8 8.818 **ThriveDesk** 9.4 9.498 Has the product been a good partner in doing business? **Helpmonks** 9.4 9.412 **ThriveDesk** 9.6 9.619 Product Direction (% positive) **Helpmonks** 9.4 9.421 **ThriveDesk** 9.9 9.995 **Features** ratings from reviews Live Chat Not enough data 8.9 27 Shared Inbox 8.6 17 Not enough data Help Desk Not enough data 9.2 107 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 73.1% Mid-Market(51-1000 emp.) 26.9% Enterprise(\> 1000 emp.) 0% Small-Business(50 or fewer emp.) 73.1% Mid-Market(51-1000 emp.) 26.9% Enterprise(\> 1000 emp.) 0% Small-Business(50 or fewer emp.) 65.7% Mid-Market(51-1000 emp.) 34.3% Enterprise(\> 1000 emp.) 0% Small-Business(50 or fewer emp.) 65.7% Mid-Market(51-1000 emp.) 34.3% Enterprise(\> 1000 emp.) 0% **Reviewers' Industry** [![Helpmonks](https://images.g2crowd.com/uploads/product/hd_favicon/1cbbdff1222c9baa71dd0e5a2231cdac/helpmonks.svg "Helpmonks")](https://www.g2.com/products/helpmonks/reviews) Helpmonks Computer Software 11.5% Hospitality 11.5% Wholesale 7.7% Retail 7.7% Real Estate 7.7% Other 53.8% [![ThriveDesk](https://images.g2crowd.com/uploads/product/hd_favicon/425bbdebec8d4afa78e86b6adccff92d/thrivedesk.svg "ThriveDesk")](https://www.g2.com/products/thrivedesk/reviews) ThriveDesk Computer Software 26.7% Information Technology and Services 14.3% Information Services 6.7% Marketing and Advertising 6.7% Retail 5.7% Other 40.0% Alternatives **Helpmonks Alternatives** ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front") [ Front ](/products/front/reviews) ![Help Scout](https://images.g2crowd.com/uploads/product/hd_favicon/0c1172f9215269c879ddfb93247db6eb/help-scout.svg "Help Scout") [ Help Scout ](/products/help-scout/reviews) ![HubSpot Service Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-service-hub.svg "HubSpot Service Hub") [ Service Hub ](/products/hubspot-service-hub/reviews) ![Hiver in Gmail](https://images.g2crowd.com/uploads/product/hd_favicon/8c69adc63f75a8bf2fccd3ff0884f94f/hiver-in-gmail.svg "Hiver in Gmail") [ Hiver in Gmail ](/products/hiver-in-gmail/reviews) **ThriveDesk Alternatives** ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") [ Zendesk for Customer Service ](/products/zendesk-for-customer-service/reviews) ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio") [ Tidio ](/products/tidio/reviews) ![Hiver in Gmail](https://images.g2crowd.com/uploads/product/hd_favicon/8c69adc63f75a8bf2fccd3ff0884f94f/hiver-in-gmail.svg "Hiver in Gmail") [ Hiver in Gmail ](/products/hiver-in-gmail/reviews) ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front") [ Front ](/products/front/reviews)