Compare Helpjuice vs WalkMe

See this
comparison of Helpjuice vs. WalkMe
based on data from user reviews. Helpjuice rates 4.4/5 stars with 5 reviews. WalkMe rates 4.4/5 stars with 66 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
Helpjuice
Free Trial Unavailable
WalkMe
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
9.3
8.8
Ease of Use
Ease of Use
9.3
7.9
Ease of Setup
Ease of SetupNot enough data available
8.0
Ease of Admin
Ease of AdminNot enough data available
8.0
Quality of Support
Quality of Support
9.7
8.9
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.1
Product Direction (% positive)
Product Direction (% positive)
7.7
8.9
Meets Requirements
Helpjuice
9.3
WalkMe
8.8
Ease of Use
Helpjuice
9.3
WalkMe
7.9
Ease of Setup
Helpjuice
Not enough data available
WalkMe
8.0
Ease of Admin
Helpjuice
Not enough data available
WalkMe
8.0
Quality of Support
Helpjuice
9.7
WalkMe
8.9
Ease of Doing Business With
Helpjuice
Not enough data available
WalkMe
9.1
Product Direction (% positive)
Helpjuice
7.7
WalkMe
8.9

Features

Knowledge Share
Knowledge Base
Helpjuice
9.7
WalkMe
8.6
Searchable Articles
Helpjuice
9.7
WalkMe
8.4
Community Forums
Helpjuice
9.7
WalkMe
7.9
Interactive FAQs & Forums
Helpjuice
10.0
WalkMe
8.3
Interaction
Web Portals
Helpjuice
9.7
WalkMe
8.3
Forum to Reponse
Helpjuice
Not enough data available
WalkMe
8.3
Tickets and Tagging
Helpjuice
9.3
WalkMe
8.6
Live Chat
Helpjuice
9.7
WalkMe
6.4

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
20.0%
33.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
60.0%
40.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
20.0%
25.8%
Helpjuice
Small-Business
20.0%
Mid-Market
60.0%
Enterprise
20.0%
WalkMe
Small-Business
33.3%
Mid-Market
40.9%
Enterprise
25.8%

Reviewers' Industry

 
Telecommunications
20.0%
Computer Software
24.2%
 
Performing Arts
20.0%
Information Technology and Services
16.7%
 
Media Production
20.0%
Telecommunications
7.6%
 
Internet
20.0%
Marketing and Advertising
6.1%
 
Human Resources
20.0%
Insurance
6.1%
 
Other
0.0%
Other
39.4%
Helpjuice
Telecommunications
20.0%
Performing Arts
20.0%
Media Production
20.0%
Internet
20.0%
Human Resources
20.0%
Other
0.0%
WalkMe
Computer Software
24.2%
Information Technology and Services
16.7%
Telecommunications
7.6%
Marketing and Advertising
6.1%
Insurance
6.1%
Other
39.4%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Administrator in Internet

The best thing about Helpjuice is the search functioning. Is it fast, accurate, and very helpful to internal employees or external customers.

Consultant in Information Technology and Services

Easy to implement and work with across enterprise SaaS platforms or external website

Most Helpful Critical Review
Most Helpful Critical Review
Lacy H.
User in Performing Arts

It seems that sometimes there is a lag before information is updated, which isn’t much of an issue.

User in Information Technology and Services
User in Information Technology and Services

Very expensive.

 
Helpjuice
Most Helpful Favorable Review
Administrator in Internet

The best thing about Helpjuice is the search functioning. Is it fast, accurate, and very helpful to internal employees or external customers.

Most Helpful Critical Review
Lacy H.
User in Performing Arts

It seems that sometimes there is a lag before information is updated, which isn’t much of an issue.

WalkMe
Most Helpful Favorable Review
Consultant in Information Technology and Services

Easy to implement and work with across enterprise SaaS platforms or external website

Most Helpful Critical Review
User in Information Technology and Services
User in Information Technology and Services

Very expensive.

Screenshots

 No screenshots providedNo screenshots provided
Helpjuice
No screenshots provided
WalkMe
No screenshots provided

Downloads

 No downloads providedNo downloads provided
Helpjuice
No downloads provided
WalkMe
No downloads provided
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