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Helpjuice
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At a Glance
Market Segments
Mid-Market (48.5% of reviews)
Small-Business (64.4% of reviews)
Entry-Level Pricing
No pricing available
$8.00 Per Month
Helpjuice
Star Rating
(363)4.7 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HelpjuiceSlite
Star Rating
(266)4.6 out of 5
Market Segments
Small-Business (64.4% of reviews)
Pros & Cons
Entry-Level Pricing
$8.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Helpjuice excels in Quality of Support with a score of 9.5, where reviewers mention that the support team is responsive and knowledgeable, providing quick resolutions to issues. In contrast, Slite, with a score of 9.3, is noted for good support but not as consistently praised for speed.
- Reviewers mention that Helpjuice's Ease of Use is rated at 9.0, with many users appreciating its intuitive interface. Slite, however, scores slightly higher at 9.3, with users saying that its user-friendly design makes onboarding new team members seamless.
- Users on G2 highlight Helpjuice's Versioning and Version History feature, scoring 8.8, as a strong point, allowing teams to track changes effectively. Slite's score of 8.2 indicates it has this feature, but users report it lacks some of the advanced functionalities found in Helpjuice.
- Reviewers mention that Helpjuice's Knowledge Sharing capabilities score 8.8, with users praising its ability to facilitate collaboration and information dissemination. Slite, scoring 9.0, is also recognized for its strong knowledge-sharing features, but some users feel Helpjuice offers more robust tools for larger teams.
- Users say that Helpjuice's Organization features, rated at 9.1, are particularly effective for managing large volumes of content, with reviewers noting the ease of categorizing and retrieving information. Slite, with a score of 8.6, is seen as good but less effective in handling extensive content libraries.
- G2 users report that Helpjuice's Templates feature, scoring 7.8, is useful but could benefit from more customization options. In comparison, Slite's score of 8.0 indicates that users find its templates more versatile and easier to adapt for various use cases.
Pricing
Entry-Level Pricing
Helpjuice
No pricing availableSlite
Standard
$8.00
Per Month
For teams to create, share & manage knowledge at scale.
- Collaborative Workspace
- Unlimited docs
- AI powered instant answers & Editor assistant
Free Trial
Helpjuice
Free Trial is available
Slite
Free Trial is available
Ratings
Meets Requirements
9.0
344
8.8
214
Ease of Use
9.1
359
9.3
214
Ease of Setup
9.2
316
9.1
115
Ease of Admin
9.1
278
8.9
104
Quality of Support
9.5
325
9.2
168
Has the product been a good partner in doing business?
9.4
273
8.9
95
Product Direction (% positive)
9.5
343
8.8
198
Features by Category
Administration
8.8
77
Not enough data
8.6
74
Not enough data
8.7
74
Not enough data
Knowledge Management
9.3
70
Not enough data
8.9
69
Not enough data
8.9
69
Not enough data
Compliance
8.7
76
Not enough data
8.7
75
Not enough data
8.5
75
Not enough data
8.3
74
Not enough data
Customer Support
8.8
71
Not enough data
8.6
70
Not enough data
8.5
68
Not enough data
Data Security
8.5
73
Not enough data
8.7
71
Not enough data
9.0
71
Not enough data
Feature Not Available
Not enough data
Administration
8.5
68
Not enough data
9.0
69
Not enough data
9.2
70
Not enough data
Generative AI
8.3
63
Not enough data
Knowledge Pages
8.0
269
8.0
122
8.5
276
8.2
115
8.8
274
8.3
119
8.2
271
7.5
91
7.1
265
Feature Not Available
8.7
275
8.7
102
Knowledge Dissemination
8.7
269
7.4
95
9.0
274
8.1
121
8.8
267
8.9
135
8.5
263
8.2
127
8.6
262
8.1
48
7.8
255
7.2
67
9.1
266
8.6
92
7.8
253
7.5
74
7.9
252
8.2
78
Agentic AI - Knowledge Base
7.7
40
Not enough data
7.8
40
Not enough data
7.5
40
Not enough data
Generative AI
8.4
117
Not enough data
Self-Service Experience
9.6
164
Not enough data
9.0
162
Not enough data
7.4
149
Not enough data
8.5
148
Not enough data
8.8
148
Not enough data
Self-Service Platform
9.4
156
Not enough data
8.1
145
Not enough data
8.0
144
Not enough data
8.0
141
Not enough data
Agentic AI - Customer Self-Service
7.6
40
Not enough data
7.7
40
Not enough data
7.7
40
Not enough data
7.8
40
Not enough data
8.2
39
Not enough data
7.7
40
Not enough data
8.1
40
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Helpjuice and Slite are categorized as Knowledge Base
Unique Categories
Helpjuice is categorized as Contact Center Knowledge Base and Customer Self-Service
Slite is categorized as Note-Taking Software
Reviews
Reviewers' Company Size
Helpjuice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
24.8%
Information Technology and Services
11.6%
Telecommunications
4.4%
Hospital & Health Care
2.8%
Financial Services
2.8%
Other
53.7%
Computer Software
19.2%
Information Technology and Services
17.2%
Marketing and Advertising
6.1%
Financial Services
6.1%
Higher Education
3.1%
Other
48.3%
Discussions
Helpjuice has no discussions with answers
Best practices when using with slack would be nice
2 Comments
LA
Thanks for pointing that out, Paul! Lots of teams organize Slite the way they organize Slack: around teams and departments.
Have you checked out our Slack...Read more
Can we assign tasks to other members on a particular document?
1 Comment
LA
Hi Sagar,
At the moment it is not possible to assign tasks but you can mention your teammates "@teammate" in a checklist or in a Smart table for clarity on...Read more
Slite has no more discussions with answers
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