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Compare HelpHero and Usetiful 
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At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (87.1% of reviews)
Entry-Level Pricing
$0.00
No pricing available
HelpHero
Star Rating
(18)4.9 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$0.00
Browse all 7 pricing plansUsetiful
Star Rating
(178)4.7 out of 5
Market Segments
Small-Business (87.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UsetifulSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HelpHero excels in "Quality of Support" with a score of 9.9, while Usetiful's support quality is rated lower at 8.9. Reviewers mention that HelpHero's support team is responsive and helpful, making it easier for users to resolve issues quickly.
- Reviewers mention that HelpHero offers superior "Text Bubble Walkthroughs" with a score of 9.9 compared to Usetiful's 9.1. Users say that HelpHero's text bubble feature is intuitive and enhances user engagement effectively.
- G2 users highlight HelpHero's "Ease of Setup" and "Ease of Admin," both rated at 9.4, which is higher than Usetiful's scores of 9.0. Users report that HelpHero's straightforward setup process allows for quicker onboarding and less hassle.
- Users on G2 note that HelpHero has a perfect score of 10.0 for "Product Direction," indicating strong confidence in its future development, while Usetiful's score of 8.9 suggests some uncertainty among users regarding its roadmap.
- Reviewers mention that HelpHero's "Behavior-responsive Messaging" feature is rated at 9.3, significantly higher than Usetiful's 8.7. Users say this feature allows for more personalized user experiences, which is crucial for engagement.
- Users report that both products have similar scores for "User Segmentation," with HelpHero at 8.8 and Usetiful at 8.6. However, reviewers mention that HelpHero's segmentation capabilities are more robust, allowing for better targeting of user groups.
Pricing
Entry-Level Pricing
HelpHero
Free 14-Day Trial
$0.00
- Easy & fast setup
- No credit card required
- Access to all standard and advanced features, analytics & integrations
Usetiful
No pricing availableFree Trial
HelpHero
Free Trial is available
Usetiful
Free Trial is available
Ratings
Meets Requirements
8.9
14
8.9
123
Ease of Use
9.4
14
9.1
122
Ease of Setup
9.4
9
9.0
91
Ease of Admin
9.4
9
9.0
79
Quality of Support
9.9
14
9.0
96
Has the product been a good partner in doing business?
9.6
9
9.3
69
Product Direction (% positive)
10.0
14
9.0
102
Features by Category
User Analysis
Not enough data
8.4
40
8.5
9
8.1
38
User Support
8.8
8
8.4
42
Not enough data
8.0
36
9.3
7
8.8
38
Walkthrough Type
9.1
9
8.9
43
9.9
13
9.1
53
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Generative AI
Not enough data
6.7
10
Self-Service Experience
Not enough data
7.8
28
Not enough data
7.9
25
Not enough data
Feature Not Available
Not enough data
7.3
25
Not enough data
7.9
28
Self-Service Platform
Not enough data
8.1
34
Not enough data
8.8
33
Not enough data
6.2
26
Not enough data
8.2
28
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HelpHero and Usetiful are categorized as Digital Adoption Platform
Reviews
Reviewers' Company Size
HelpHero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Usetiful
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
38.9%
Financial Services
11.1%
Marketing and Advertising
5.6%
Internet
5.6%
Information Technology and Services
5.6%
Other
33.3%
Computer Software
25.6%
Information Technology and Services
15.7%
Marketing and Advertising
13.4%
Education Management
4.7%
Financial Services
2.9%
Other
37.8%
Discussions
HelpHero has no discussions with answers
Is there a possibility to add videos or images to the popups?
2 Comments
OD
Hi Charly,
Sure thing! You can simply show a picture, animation or even embed a video within your Usetiful content.
All the best,
OndrejRead more
What is Usetiful used for?
1 Comment
SG
Usetiful is a software platform designed to create and manage interactive onboarding and user guidance experiences for web applications and websites. It is...Read more
Usetiful has no more discussions with answers
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