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Compare Help & Manual and HelpSmith 
At a Glance
Market Segments
Small-Business (85.0% of reviews)
Small-Business (75.0% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
$1099
$199.00 1 Seats With One-Time Purchase
Help & Manual
Star Rating
(22)4.8 out of 5
Market Segments
Small-Business (85.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$1099
Browse all 3 pricing plansHelpSmith
Star Rating
(16)4.8 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$199.00 1 Seats With One-Time Purchase
Browse all 3 pricing plansHelp & Manual vs HelpSmith
When assessing the two solutions, reviewers found HelpSmith easier to use, set up, and administer. Reviewers also preferred doing business with HelpSmith overall.
- Reviewers felt that HelpSmith meets the needs of their business better than Help & Manual.
- When comparing quality of ongoing product support, reviewers felt that Help & Manual is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of HelpSmith over Help & Manual.
Pricing
Entry-Level Pricing
Help & Manual
Server Edition
$1099
Floating server license for one user at a time. The total number of users is unlimited. Server licenses are great for small to medium authoring teams.
HelpSmith
HelpSmith Standard Edition
$199.00
1 Seats With One-Time Purchase
HelpSmith Standard includes basic features needed to create help files and manuals.
- Create help files and documents in multiple formats: CHM help, Web Help, Printed Manual, PDF, MS Word, ePub eBook, Markdown
- Banner free output formats
- Easy import from: CHM, DOC, DOCX, RTF, HTML, HHP, TXT, Markdown (the ability to split imported MS Word files into topics).
Free Trial
Help & Manual
No trial information availableHelpSmith
Free Trial is available
Ratings
Meets Requirements
9.4
20
9.8
15
Ease of Use
8.7
20
9.8
15
Ease of Setup
9.1
11
9.9
12
Ease of Admin
9.5
11
10.0
10
Quality of Support
9.5
18
9.1
9
Has the product been a good partner in doing business?
9.8
9
10.0
8
Product Direction (% positive)
9.4
20
10.0
15
Categories
Categories
Shared Categories
Help & Manual and HelpSmith are categorized as Help Authoring Tool (HAT)
Unique Categories
Help & Manual has no unique categories
HelpSmith has no unique categories
Reviews
Reviewers' Company Size
Help & Manual
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HelpSmith
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
50.0%
Information Technology and Services
10.0%
Education Management
10.0%
Telecommunications
5.0%
Mechanical or Industrial Engineering
5.0%
Other
20.0%
Computer Software
43.8%
Information Technology and Services
12.5%
Sports
6.3%
Retail
6.3%
Program Development
6.3%
Other
25.0%
Discussions
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1 Comment
MA
Please Read more
Help & Manual has no more discussions with answers
HelpSmith has no discussions with answers
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