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At a Glance
Market Segments
Small-Business (85.0% of reviews)
Small-Business (75.0% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
$1099
299€
Help & Manual
Star Rating
(22)4.8 out of 5
Market Segments
Small-Business (85.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$1099
Browse all 3 pricing plansHelpNDoc
Star Rating
(17)4.1 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
299€
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Help & Manual excels in its "Quality of Support," with a score of 9.5, indicating that users find the support team highly responsive and helpful, while HelpNDoc's support quality is rated lower at 7.4, leading some users to feel less supported during their documentation processes.
- Users report that Help & Manual's "Ease of Setup" is rated at 9.1, making it a more straightforward choice for those who want to get started quickly, whereas HelpNDoc, with a score of 8.8, is perceived as slightly more complex to set up, which may deter some new users.
- Reviewers mention that Help & Manual has a higher "Meets Requirements" score of 9.4, suggesting that it better aligns with user needs and expectations, while HelpNDoc's score of 7.9 indicates that some users feel it lacks certain essential features for their documentation tasks.
- G2 users highlight Help & Manual's strong performance in "Ease of Admin" with a score of 9.5, which suggests that managing projects and user permissions is intuitive, while HelpNDoc's score of 8.3 indicates that users may face challenges in administrative tasks.
- Users on G2 appreciate Help & Manual's "Product Direction" score of 9.4, reflecting a positive outlook on future updates and features, while HelpNDoc's lower score of 7.3 raises concerns about its long-term viability and innovation.
- Users say that Help & Manual is particularly favored for its comprehensive features, such as "Multi-Format Output," which allows for seamless export to various formats, while HelpNDoc, although versatile, is noted for lacking some advanced formatting options that users desire.
Pricing
Entry-Level Pricing
Help & Manual
Server Edition
$1099
Floating server license for one user at a time. The total number of users is unlimited. Server licenses are great for small to medium authoring teams.
HelpNDoc
Professional Edition
299€
Generat all documentation formats from a single source: CHM, HTML, Word RTF and DocX, PDF, ePub, Kindle and Qt Help
- CHM Generation
- HTML Generation
- Word RTF and DocX Generation
Free Trial
Help & Manual
No trial information availableHelpNDoc
Free Trial is available
Ratings
Meets Requirements
9.4
20
8.0
14
Ease of Use
8.7
20
8.5
14
Ease of Setup
9.1
11
9.0
8
Ease of Admin
9.5
11
8.3
8
Quality of Support
9.5
18
7.1
8
Has the product been a good partner in doing business?
9.8
9
8.3
6
Product Direction (% positive)
9.4
20
7.5
14
Categories
Categories
Shared Categories
Help & Manual and HelpNDoc are categorized as Help Authoring Tool (HAT)
Unique Categories
Help & Manual has no unique categories
HelpNDoc has no unique categories
Reviews
Reviewers' Company Size
Help & Manual
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HelpNDoc
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
50.0%
Information Technology and Services
10.0%
Education Management
10.0%
Telecommunications
5.0%
Mechanical or Industrial Engineering
5.0%
Other
20.0%
Government Administration
18.8%
Computer Software
18.8%
Information Technology and Services
12.5%
Health, Wellness and Fitness
12.5%
Publishing
6.3%
Other
31.3%
Alternatives
Discussions
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HelpNDoc has no discussions with answers
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