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Compare HelloFax and RingEX 
Featured Products
At a Glance
Market Segments
Small-Business (44.6% of reviews)
Small-Business (57.4% of reviews)
Entry-Level Pricing
$0
$30.00 1 User Per Month
HelloFax
Star Rating
(57)4.5 out of 5
Market Segments
Small-Business (44.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$0
Browse all 4 pricing plansRingEX
Star Rating
(1,266)4.1 out of 5
Market Segments
Small-Business (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in overall user satisfaction, boasting a significantly higher G2 Score compared to HelloFax. Users appreciate its intuitive interface, which simplifies tasks like setting up call forwarding and voicemail greetings.
- According to verified reviews, RingEX has a robust support system, with users highlighting the effectiveness of both online and phone support. One user noted that the admin portal is well designed, making it easy for team members to navigate without assistance.
- Users say that HelloFax offers a unique advantage by allowing faxing without traditional machines, making it a convenient option for those who need to send documents quickly. Reviewers have praised its ease of use, especially for those unfamiliar with faxing technology.
- Reviewers mention that while HelloFax has a higher star rating, it has significantly fewer reviews, which may limit the reliability of its feedback. In contrast, RingEX has a wealth of recent reviews, providing a more comprehensive view of user experiences.
- G2 reviewers highlight that RingEX's features, such as alert notifications for missed calls, enhance user experience by ensuring important communications are not overlooked. This level of responsiveness is a key selling point for many users.
- Users report that HelloFax's document signature feature is particularly strong, with many finding it easy to use. However, some users feel that RingEX's overall functionality and support make it a more reliable choice for businesses looking for a comprehensive fax solution.
Pricing
Entry-Level Pricing
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
HelloFax
Free Trial is available
RingEX
Free Trial is available
Ratings
Meets Requirements
9.1
46
8.8
1,052
Ease of Use
9.3
47
8.6
1,067
Ease of Setup
8.6
12
8.2
652
Ease of Admin
8.5
13
8.3
573
Quality of Support
8.1
38
8.0
955
Has the product been a good partner in doing business?
8.6
13
8.3
562
Product Direction (% positive)
8.0
46
7.9
1,034
Features by Category
Documents
8.1
12
7.7
156
9.6
13
7.4
150
8.4
15
8.1
158
Agentic AI - Online Fax
Not enough data
8.7
13
Not enough data
8.8
13
Sending
9.6
20
9.1
173
9.7
10
9.1
171
9.2
17
8.9
159
9.2
11
9.2
162
9.1
16
8.9
165
9.5
19
9.1
166
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Collaboration Tools
Not enough data
9.1
256
Not enough data
9.1
144
Not enough data
8.7
119
Not enough data
8.9
142
Not enough data
9.1
125
Meeting Coordination
Not enough data
8.8
245
Not enough data
9.1
238
Not enough data
8.9
226
Not enough data
9.1
148
Software Type
Not enough data
9.0
245
Not enough data
9.1
146
Not enough data
9.2
162
Agentic AI - Video Conferencing
Not enough data
8.6
16
Not enough data
8.8
15
Not enough data
8.7
15
Platform
Not enough data
8.2
204
Not enough data
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
221
Not enough data
8.6
213
Not enough data
8.8
220
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
221
Not enough data
8.6
215
Call Center Infrastructure (CCI)
Not enough data
9.0
24
Not enough data
9.0
24
Not enough data
9.2
24
Not enough data
9.0
24
Administrative
Not enough data
8.8
225
Not enough data
8.7
223
Basic Communication - Cloud PBX
Not enough data
8.9
58
Not enough data
8.9
56
Not enough data
9.1
55
Not enough data
8.2
54
Not enough data
9.1
56
Not enough data
8.8
55
Advanced Features - Cloud PBX
Not enough data
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
9.0
54
Platform Basics - VoIP Providers
Not enough data
8.4
93
Not enough data
8.9
102
Not enough data
8.4
88
Not enough data
8.3
90
Not enough data
8.0
85
Not enough data
8.2
83
Basic Communication
Not enough data
9.0
497
|
Verified
Not enough data
8.3
394
|
Verified
Not enough data
8.7
422
|
Verified
Not enough data
8.2
365
|
Verified
Not enough data
8.5
429
|
Verified
Not enough data
9.0
436
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.0
56
Not enough data
8.2
56
Not enough data
8.1
56
Not enough data
8.0
54
Access
Not enough data
8.2
382
|
Verified
Not enough data
8.4
397
|
Verified
Not enough data
8.6
426
Advanced Features
Not enough data
8.3
444
Not enough data
8.4
406
|
Verified
Not enough data
9.1
463
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.7
51
|
Verified
Not enough data
8.7
53
|
Verified
Not enough data
Feature Not Available
Features
Not enough data
8.8
56
|
Verified
Not enough data
8.4
51
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.6
54
|
Verified
Not enough data
8.2
51
Categories
Categories
Shared Categories
HelloFax and RingEX are categorized as Online Fax
Unique Categories
HelloFax has no unique categories
RingEX is categorized as UCaaS Platforms, Webinar, VoIP Providers, Call Center Infrastructure (CCI), Video Conferencing, and Cloud PBX Platforms
Reviews
Reviewers' Company Size
HelloFax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
7.1%
Insurance
7.1%
Health, Wellness and Fitness
7.1%
Telecommunications
5.4%
Medical Practice
5.4%
Other
67.9%
Computer Software
9.8%
Information Technology and Services
5.3%
Insurance
5.0%
Staffing and Recruiting
4.9%
Financial Services
4.8%
Other
70.3%
Discussions
What is HelloFax used for?
1 Comment
BO
FaxRead more
HelloFax has no more discussions with answers
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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