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Compare HelloFax and OpenText Core Fax 
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At a Glance
Market Segments
Small-Business (44.6% of reviews)
Mid-Market (45.7% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
$0
No pricing available
HelloFax
Star Rating
(57)4.5 out of 5
Market Segments
Small-Business (44.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$0
Browse all 4 pricing plansOpenText Core Fax
Star Rating
(53)4.5 out of 5
Market Segments
Mid-Market (45.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about OpenText Core FaxSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HelloFax excels in document signature capabilities, boasting a high score of 9.6, which reviewers mention makes it easy to get documents signed quickly and efficiently. In contrast, XM Fax has a lower score of 8.3 in this area, indicating that users find its signature process less intuitive.
- Reviewers mention that XM Fax shines in document storage, achieving a score of 9.4, which users on G2 appreciate for its reliability and ease of access. HelloFax, while still strong, has a slightly lower score of 8.4, suggesting that users may find its storage options less robust.
- G2 users highlight that both products perform well in sending capabilities, with HelloFax scoring 9.6 for fax number management and XM Fax closely following at 9.4. However, users report that HelloFax's interface for managing existing numbers is particularly user-friendly, making it a preferred choice for small businesses.
- Users say that HelloFax and XM Fax both offer unlimited sending, scoring 9.2 and 9.3 respectively. However, reviewers mention that XM Fax's cross-platform sending capabilities are slightly better, with a score of 9.3, which users find beneficial for teams working across different devices.
- Reviewers mention that HelloFax has a solid ease of use rating of 9.3, which users appreciate for its straightforward interface. In comparison, XM Fax has a slightly lower score of 9.2, indicating that while it is still user-friendly, some users find HelloFax easier to navigate.
- Users on G2 report that the quality of support for XM Fax is notably higher, with a score of 9.0 compared to HelloFax's 8.1. Reviewers mention that XM Fax's customer service is responsive and helpful, making it a better choice for users who prioritize support.
Pricing
Entry-Level Pricing
OpenText Core Fax
No pricing availableFree Trial
HelloFax
Free Trial is available
OpenText Core Fax
Free Trial is available
Ratings
Meets Requirements
9.1
46
9.4
38
Ease of Use
9.3
47
9.2
37
Ease of Setup
8.6
12
8.6
34
Ease of Admin
8.5
13
8.6
35
Quality of Support
8.1
38
9.0
36
Has the product been a good partner in doing business?
8.6
13
9.1
34
Product Direction (% positive)
8.0
46
8.7
37
Features by Category
Documents
8.1
12
9.0
13
9.6
13
Feature Not Available
8.4
15
9.4
17
Agentic AI - Online Fax
Not enough data
Not enough data
Not enough data
Not enough data
Sending
9.6
20
9.4
19
9.7
10
9.7
20
9.2
17
9.3
20
9.2
11
9.3
19
9.1
16
8.4
17
9.5
19
9.1
20
Categories
Categories
Shared Categories
HelloFax and OpenText Core Fax are categorized as Online Fax
Unique Categories
HelloFax has no unique categories
OpenText Core Fax has no unique categories
Reviews
Reviewers' Company Size
HelloFax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText Core Fax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
7.1%
Insurance
7.1%
Health, Wellness and Fitness
7.1%
Telecommunications
5.4%
Medical Practice
5.4%
Other
67.9%
Higher Education
17.4%
Information Technology and Services
10.9%
Hospital & Health Care
8.7%
Government Administration
8.7%
Financial Services
6.5%
Other
47.8%
Discussions
What is HelloFax used for?
1 Comment
BO
FaxRead more
HelloFax has no more discussions with answers
OpenText Core Fax has no more discussions with answers
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