Introducing G2.ai, the future of software buying.Try now
Compare HelloFax and iFax 
At a Glance
Market Segments
Small-Business (44.6% of reviews)
Small-Business (86.3% of reviews)
Entry-Level Pricing
$0
$8.33 1 User License
HelloFax
Star Rating
(57)4.5 out of 5
Market Segments
Small-Business (44.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$0
Browse all 4 pricing plansiFax
Star Rating
(470)4.6 out of 5
Market Segments
Small-Business (86.3% of reviews)
Pros & Cons
Entry-Level Pricing
$8.33 1 User License
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that iFax stands out for its overall user satisfaction, boasting a higher G2 Score compared to HelloFax. Users appreciate its ease of use and the ability to send faxes on the go, making it a reliable choice for both occasional and frequent faxing needs.
- According to verified reviews, HelloFax is praised for its innovative approach to faxing, with users highlighting the convenience of sending faxes without the need for traditional machines. This modern solution appeals to those looking for a paperless option.
- Users say that iFax excels in customer support, receiving positive feedback for its responsiveness and helpfulness. Reviewers mention the built-in confirmation page for transmissions, which adds to the overall user experience.
- Reviewers mention that HelloFax offers a unique feature set, such as the ability to manage contacts easily and send faxes without the hassle of physical equipment. This makes it particularly appealing for small businesses looking to streamline their operations.
- G2 reviewers highlight that while HelloFax has a strong focus on document signature capabilities, iFax provides a more comprehensive solution for ongoing faxing needs, with users noting its affordability for continuous use.
- According to recent user feedback, both platforms have their strengths, but iFax's higher volume of recent reviews suggests a more active user base, indicating that it may be better suited for those seeking a reliable and well-supported faxing solution.
Pricing
Entry-Level Pricing
iFax
Basic
$8.33
1 User License
- 2 Months Free (Billed Annually)
- Superior fax quality
- iOS, Android, Win & Mac Apps
Free Trial
HelloFax
Free Trial is available
iFax
Free Trial is available
Ratings
Meets Requirements
9.1
46
9.3
68
Ease of Use
9.3
47
9.5
424
Ease of Setup
8.6
12
9.4
51
Ease of Admin
8.5
13
9.5
36
Quality of Support
8.1
38
9.0
50
Has the product been a good partner in doing business?
8.6
13
9.2
36
Product Direction (% positive)
8.0
46
8.9
74
Features by Category
Documents
8.1
12
8.2
52
9.6
13
8.2
51
8.4
15
8.8
50
Agentic AI - Online Fax
Not enough data
5.7
5
Not enough data
5.7
5
Sending
9.6
20
9.1
56
9.7
10
9.1
50
9.2
17
8.7
52
9.2
11
8.3
54
9.1
16
8.5
51
9.5
19
8.9
51
Categories
Categories
Shared Categories
HelloFax and iFax are categorized as Online Fax
Unique Categories
HelloFax has no unique categories
iFax has no unique categories
Reviews
Reviewers' Company Size
HelloFax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iFax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
7.1%
Insurance
7.1%
Health, Wellness and Fitness
7.1%
Telecommunications
5.4%
Medical Practice
5.4%
Other
67.9%
Hospital & Health Care
12.5%
Health, Wellness and Fitness
8.1%
Accounting
6.6%
Medical Practice
5.9%
Mental Health Care
5.5%
Other
61.3%
Discussions
What is HelloFax used for?
1 Comment
BO
FaxRead more
HelloFax has no more discussions with answers
iFax has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
