Compare HelloFax and eFax Online Fax Service 
Featured Products
At a Glance
Market Segments
Small-Business (44.6% of reviews)
Small-Business (76.6% of reviews)
Entry-Level Pricing
$0
$18.99 5 Users Per Month
HelloFax
Star Rating
(57)4.5 out of 5
Market Segments
Small-Business (44.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$0
Browse all 4 pricing planseFax Online Fax Service
Star Rating
(188)4.4 out of 5
Market Segments
Small-Business (76.6% of reviews)
Pros & Cons
Entry-Level Pricing
$18.99 5 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HelloFax excels in user-friendliness, with many praising its intuitive interface. Users appreciate the ability to send faxes without the need for traditional machines, highlighting it as a "great" solution for those without built-in fax functionality.
- Users say that eFax Online Fax Service offers a more comprehensive feature set for managing incoming faxes. Reviewers value the email notifications for received faxes, which streamline their workflow and reduce the time spent checking for new documents.
- According to verified reviews, HelloFax stands out for its document signature capabilities, receiving high marks for this feature. Users find it particularly beneficial for businesses that require quick and easy signing processes without the hassle of printing and scanning.
- Reviewers mention that eFax Online Fax Service provides a more organized experience with its folder sorting feature. This allows users to efficiently manage their faxes, making it easier to differentiate between important documents and less relevant ones.
- G2 reviewers highlight that HelloFax has a strong performance in cross-platform sending, making it a versatile choice for users who need to send faxes from various devices. This flexibility is a significant advantage for those who work on the go.
- Users express that while eFax Online Fax Service is generally reliable, some find it slightly less user-friendly compared to HelloFax. However, they appreciate its speed and accuracy, which are crucial for businesses that rely on timely document delivery.
Pricing
Entry-Level Pricing
eFax Online Fax Service
eFax Plus
$18.99
5 Users Per Month
For Individuals
- Send & receive faxes via web, email or mobile device
- Send 170 fax pages/mo
- Receive 170 fax pages/mo
Free Trial
HelloFax
Free Trial is available
eFax Online Fax Service
Free Trial is available
Ratings
Meets Requirements
9.1
46
9.2
157
Ease of Use
9.3
47
8.8
165
Ease of Setup
8.6
12
9.0
122
Ease of Admin
8.5
13
8.7
69
Quality of Support
8.1
38
8.4
130
Has the product been a good partner in doing business?
8.6
13
8.6
69
Product Direction (% positive)
8.0
46
8.0
164
Features by Category
Documents
8.1
12
7.2
119
9.6
13
7.1
117
8.4
15
8.7
127
Agentic AI - Online Fax
Not enough data
6.0
5
Not enough data
6.0
5
Sending
9.6
20
9.0
130
9.7
10
8.2
123
9.2
17
8.0
126
9.2
11
8.7
123
9.1
16
8.1
120
9.5
19
8.5
126
Platform
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
8.9
22
Not enough data
8.9
22
Not enough data
9.0
24
Not enough data
8.9
22
Not enough data
Feature Not Available
Not enough data
8.7
21
Categories
Categories
Shared Categories
HelloFax and eFax Online Fax Service are categorized as Online Fax
Unique Categories
HelloFax has no unique categories
eFax Online Fax Service is categorized as HIPAA Compliant Messaging
Reviews
Reviewers' Company Size
HelloFax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
eFax Online Fax Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
7.1%
Insurance
7.1%
Marketing and Advertising
7.1%
Telecommunications
5.4%
Computer Software
5.4%
Other
67.9%
Hospital & Health Care
16.2%
Health, Wellness and Fitness
9.0%
Law Practice
8.4%
Accounting
6.0%
Insurance
6.0%
Other
54.5%
Discussions
What is HelloFax used for?
1 Comment
BO
FaxRead more
HelloFax has no more discussions with answers
eFax Online Fax Service has no discussions with answers
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