# Hello Retail vs Klevu Comparison
---
## AI Generated Summary
- Users report that Klevu excels in its **Product Recommendations** feature, scoring 8.8, which reviewers say effectively enhances user engagement and conversion rates. In contrast, Hello Retail also scores 8.8 in this area, but users mention that its **Guided Selling** feature, rated at 9.0, provides a more intuitive shopping experience.
- Reviewers mention that Klevu's **Ease of Setup** is rated at 8.3, which some users find slightly cumbersome compared to Hello Retail's score of 8.7. Users on G2 appreciate Hello Retail's streamlined onboarding process, making it easier for small businesses to get started quickly.
- G2 users highlight that Hello Retail offers superior **Quality of Support** , with a score of 9.8, which reviewers say is crucial for businesses needing timely assistance. Klevu, while still strong at 9.2, is noted by users as having slightly slower response times.
- Users say that Klevu's **Search Setup** features, particularly **Indexing** and **Auto Complete** , are robust, scoring 8.6 and 8.8 respectively. However, reviewers mention that Hello Retail's **Search** functionality, rated at 9.2, provides more accurate results, enhancing the overall user experience.
- Reviewers mention that Hello Retail shines in **Personalization** , particularly with its **Recommendation** feature scoring 9.0, which users say significantly boosts customer satisfaction. Klevu's personalization features, while solid, do not match the same level of customization and effectiveness.
- Users on G2 report that Hello Retail's **Analytics** capabilities, with a score of 8.6, provide deeper insights into customer behavior compared to Klevu's score of 7.6. Reviewers say that this allows businesses to make more informed decisions based on data-driven insights.



| | Hello Retail | Klevu | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 3.0 out of 5 | 
| **Total Reviews** | 27 | 3 | 
| **Largest Market Segment** | Small-Business (92.6% of reviews) | Enterprise (66.7% of reviews) | 
| **Entry Level Price** | No pricing available | Free | 

---
## Top Pros & Cons

### Hello Retail

**Not enough data**

### Klevu

Pros:
- Product Discovery (2 reviews)
- Sales Growth (2 reviews)

Cons:
- Expensive (2 reviews)
- Complex Setup (1 reviews)

---
## Ratings Comparison
| Rating | Hello Retail | Klevu | 
|---|---|---|
  | **Meets Requirements** | 9.3 (20 reviews) | Not enough data | 
  | **Ease of Use** | 8.8 (20 reviews) | Not enough data | 
  | **Ease of Setup** | 8.7 (10 reviews) | Not enough data | 
  | **Ease of Admin** | 9.3 (10 reviews) | Not enough data | 
  | **Quality of Support** | 9.8 (20 reviews) | Not enough data | 
  | **Has the product been a good partner in doing business?** | 9.7 (10 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 9.2 (15 reviews) | Not enough data | 

---
## Pricing

### Hello Retail

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Klevu

#### Entry-Level Pricing

Plan: Free trial

Price: Free

Description: 14-day free trial.

Key Features:
- Free trial, full access included
- No obligation to continue
- No credit card required

[Learn more about Klevu](https://www.g2.com/products/klevu/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### E-Commerce Personalization

| Product | Score | Reviews |
|---|---|---|
| **Hello Retail** | 8.5/10 | 11 |
| **Klevu** | N/A | N/A |

#### Visitor Behavior

| Feature | Hello Retail | Klevu | 
|---|---|---|
| **Monitoring** | 7.8 (10 reviews) | Not enough data | 
| **Targeting** | 8.5 (8 reviews) | Not enough data | 
| **Guided Selling** | 9.0 (5 reviews) | Not enough data | 

#### Templates

| Feature | Hello Retail | Klevu | 
|---|---|---|
| **Library** | Not enough data | Not enough data | 
| **Customization** | 8.7 (10 reviews) | Not enough data | 
| **Optimization** | 8.9 (9 reviews) | Not enough data | 

#### Personalization

| Feature | Hello Retail | Klevu | 
|---|---|---|
| **Recommendation** | 9.0 (10 reviews) | Not enough data | 
| **Content** | 7.8 (6 reviews) | Not enough data | 
| **Cart Abandonment** | 7.0 (5 reviews) | Not enough data | 
| **Search** | 9.2 (11 reviews) | Not enough data | 
| **Personalization Engine** | 8.0 (10 reviews) | Not enough data | 
| **Product Recommendations** | 8.8 (10 reviews) | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Personalized Messaging** | Not enough data | Not enough data | 

#### Multichannel

| Feature | Hello Retail | Klevu | 
|---|---|---|
| **Web** | 9.2 (6 reviews) | Not enough data | 
| **Email** | Not enough data | Not enough data | 
| **Mobile** | 9.3 (9 reviews) | Not enough data | 

#### Administration 

| Feature | Hello Retail | Klevu | 
|---|---|---|
| **Marketing Campaigns** | Not enough data | Not enough data | 
| **Reports & Analytics** | 8.6 (7 reviews) | Not enough data | 
| **User Data** | 7.6 (7 reviews) | Not enough data | 
| **Integrations** | 8.6 (6 reviews) | Not enough data | 

#### Agentic AI - E-Commerce Personalization

| Feature | Hello Retail | Klevu | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### E-Merchandising

| Product | Score | Reviews |
|---|---|---|
| **Hello Retail** | N/A | N/A |
| **Klevu** | N/A | N/A |

#### Merchandising

| Feature | Hello Retail | Klevu | 
|---|---|---|
| **Product Recommendations** | Not enough data | Not enough data | 
| **Product Search** | Not enough data | Not enough data | 
| **Product Display** | Not enough data | Not enough data | 
| **Media File Storage** | Not enough data | Not enough data | 
| **Web Content Management** | Not enough data | Not enough data | 

#### Analytics

| Feature | Hello Retail | Klevu | 
|---|---|---|
| **Reports & Analytics** | Not enough data | Not enough data | 
| **Customer Data** | Not enough data | Not enough data | 

#### Administration

| Feature | Hello Retail | Klevu | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 

### E-Commerce Search

| Product | Score | Reviews |
|---|---|---|
| **Hello Retail** | N/A | N/A |
| **Klevu** | N/A | N/A |

#### Search Setup

| Feature | Hello Retail | Klevu | 
|---|---|---|
| **Indexing** | Not enough data | Not enough data | 
| **Auto Complete** | Not enough data | Not enough data | 
| **Product Information** | Not enough data | Not enough data | 
| **Stemming** | Not enough data | Not enough data | 

#### Product Discovery

| Feature | Hello Retail | Klevu | 
|---|---|---|
| **Recommendations** | Not enough data | Not enough data | 
| **Conversion** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Faceted Search** | Not enough data | Not enough data | 
| **Ranking and Relevancy** | Not enough data | Not enough data | 

#### Integration

| Feature | Hello Retail | Klevu | 
|---|---|---|
| **E-Commerce** | Not enough data | Not enough data | 
| **PIM** | Not enough data | Not enough data | 
| **Merchadising** | Not enough data | Not enough data | 

### Site Search Software

| Product | Score | Reviews |
|---|---|---|
| **Hello Retail** | N/A | N/A |
| **Klevu** | N/A | N/A |

#### Agentic AI - Site Search

| Feature | Hello Retail | Klevu | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Search Experience Management - Site Search

| Feature | Hello Retail | Klevu | 
|---|---|---|
| **Query Suggestions** | Not enough data | Not enough data | 
| **Typo Tolerance** | Not enough data | Not enough data | 
| **Synonyms** | Not enough data | Not enough data | 
| **Natural Language** | Not enough data | Not enough data | 
| **Rankings** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 

#### Functionality - Site Search

| Feature | Hello Retail | Klevu | 
|---|---|---|
| **Search Analytics** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Federated Search** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Generative AI - Site Search

| Feature | Hello Retail | Klevu | 
|---|---|---|
| **Text Generation** | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization), [E-Merchandising Software](https://www.g2.com/categories/e-merchandising), [E-Commerce Search Software](https://www.g2.com/categories/e-commerce-search)

**Unique to Hello Retail (1):** [Emerging AI Software](https://www.g2.com/categories/emerging-ai-software)

**Unique to Klevu (1):** [Site Search Software](https://www.g2.com/categories/site-search-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Hello Retail | Klevu | 
|---|---|---|
| **Small-Business** | 92.6% | 0% | 
| **Mid-Market** | 7.4% | 33.3% | 
| **Enterprise** | 0% | 66.7% | 

### By Industry

#### Hello Retail

- **Retail:** 33.3%
- **Consumer Goods:** 11.1%
- **Health, Wellness and Fitness:** 7.4%
- **Food & Beverages:** 7.4%
- **Textiles:** 3.7%
- **Sporting Goods:** 3.7%
- **Printing:** 3.7%
- **Pharmaceuticals:** 3.7%
- **Marketing and Advertising:** 3.7%
- **Internet:** 3.7%
- **Other:** 18.5%

#### Klevu

- **Retail:** 33.3%
- **Information Technology and Services:** 33.3%
- **Apparel & Fashion:** 33.3%

---
## Alternatives

### Alternatives to Hello Retail

- [Clerk.io](https://www.g2.com/products/clerk-io/reviews) — 4.8/5 stars (126 reviews)
- [Algolia](https://www.g2.com/products/algolia/reviews) — 4.5/5 stars (453 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (774 reviews)
- [Luigi's Box](https://www.g2.com/products/luigi-s-box/reviews) — 4.8/5 stars (431 reviews)
- [Insider One](https://www.g2.com/products/insider-one/reviews) — 4.8/5 stars (1414 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14767 reviews)
- [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) — 4.3/5 stars (641 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (624 reviews)
- [Drip](https://www.g2.com/products/drip/reviews) — 4.4/5 stars (480 reviews)
- [Optimizely Web Experimentation](https://www.g2.com/products/optimizely-web-experimentation/reviews) — 4.2/5 stars (411 reviews)

### Alternatives to Klevu

- [Algolia](https://www.g2.com/products/algolia/reviews) — 4.5/5 stars (453 reviews)
- [Nosto](https://www.g2.com/products/nosto/reviews) — 4.6/5 stars (235 reviews)
- [Luigi's Box](https://www.g2.com/products/luigi-s-box/reviews) — 4.8/5 stars (431 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (774 reviews)
- [Clerk.io](https://www.g2.com/products/clerk-io/reviews) — 4.8/5 stars (126 reviews)
- [Insider One](https://www.g2.com/products/insider-one/reviews) — 4.8/5 stars (1414 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (624 reviews)
- [Doofinder](https://www.g2.com/products/doofinder/reviews) — 4.7/5 stars (513 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14767 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2617 reviews)

---
## Top Discussions

### Hello Retail

No discussions available for this product.

### Klevu

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hello-retail-vs-klevu)